4 / 5 1 review

Who Uses This Software?

Customers include online retailers, online publishers, membership-based websites, software companies, marketing agencies, political campaigns, government departments, universities and more.

Average Ratings

1 Review
  • 4 / 5
  • 5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
  • Deployment
    Cloud, SaaS, Web
  • Support
    Business Hours

Vendor Details

  • Founded 2005
  • United States

About EmailDirect

EmailDirect provides a robust email marketing platform for email marketers to send & track email campaigns. In addition to the basic feature set, the EmailDirect solution also provides campaign automation tools, social media integrations, advanced segmentation tools & detailed reporting. Easily setup triggered emails based on subscriber behaviors and/or demographics. Import & target subscribers based on purchase behavior data. Integrate with Salesforce, Magento, Padiact, Google Analytics & more!

EmailDirect Features

  • Auto-Responders
  • Behavior Driven Rules
  • Bounce Tracking
  • CAN SPAM Compliance
  • Click-Through Tracking
  • Contact Database
  • Drip Campaigns
  • Event Triggered Email
  • Image Library
  • Mailing Frequency Limits
  • Mailing List Management
  • Multi-Variate Testing
  • Newsletter Management
  • Spam Check
  • Subscribe / Unsubscribe
  • Survey Management
  • Template Management
  • Unsubscribe Database
  • WYSIWYG Email Editor

EmailDirect Reviews

Very Satisfied Longtime Email Direct Customer

Jan 09, 2013
5 / 5
Ease of Use
4 / 5
Customer Support

Pros: We've been working with Email Direct for over five years now and continue to be impressed with their capabilities. Their software, hardware and expert team have allowed us to operate a mid-size email program on a very lean staff. Their software is incredible easy to get started with and use, but it's also very robust and fully-featured. The Email Direct team has been able to quickly respond to feature requests and service questions.
Prior to moving to an ESP, we were conducting our email marketing efforts in-house. We ran into issues with regards to hardware, software, bandwidth and delivery. Email Direct effectively resolved all these issues. Additionally, they provided valuable support as it pertained to our mailing strategy - better situating our program for long-term success.

Cons: At times we find ourselves looking for more services and support in the way of analysis and delivery management. Ultimately this is our job, as the end user, but from time to time we've needed more full-service solutions.

Overall: As a longtime user, and very satisfied customer, we wouldn't hesitate in recommending Email Direct to most email senders. The usability of their software, coupled with the diversity of features, makes this a very solid ESP solution for senders sending anywhere from 300 to 30M emails a month.
The Email Direct team is extremely knowledgeable but also very approachable, responsive and friendly. Their product should be considered by anyone vetting ESPs or requesting RFPs.