---
title: "BSI CTMS Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about BSI CTMS Software - reviews, pricing plans, popular comparisons to other Clinical Trial Management products and more."
source_url: "https://www.capterra.com/p/127971/BSI-CTMS/"
page_type: "product"
language: "en"
---

# 

 BSI CTMS Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 17, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

BSI CTMS

## What is BSI CTMS?

BSI CTMS is a state-of-the-art Clinical Trial Management System with integrated eTMF, eMVR & TSM for Pharma, Biotech, MedTech, CROs & SMOs. A user-friendly interface with a hierarchical navigation tree allows you to oversee all aspects of your studies, from regulatory approvals to recruitment, from payments and contracts to monitoring and inventory. Plus, the mission control dashboard and alert notification system ensure you’ll never miss a deadline! - 21 CFR Part 11 & EU Annex 11 compliant.

## What is BSI CTMS used for?

[Clinical Trial Management](https://www.capterra.com/clinical-trial-management-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Free version not included

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## BSI CTMS Overview

Updated September 2026

AI summary

BSI CTMS supports organizations of all sizes in managing clinical trials by offering core features such as clinical study management, trial design, patient recruiting and monitoring, 21 CFR Part 11 compliance, document management, and workflow oversight. Available via cloud and desktop platforms, it also provides audit trail, double data entry, and randomization to address regulated research requirements.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### BSI CTMS

5.0 (2)

VS.

[4.5 (83)](https://www.capterra.com/p/200364/Florence-eBinders/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (2)

Ease Of Use

4.2 (83)

Value For Money

5.0 (2)

Value For Money

4.5 (50)

Customer Service

5.0 (2)

Customer Service

4.6 (65)

## BSI CTMS alternatives

[4.7 (204)](https://www.capterra.com/p/143532/Castor-EDC/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.2 (118)](https://www.capterra.com/p/192454/Research-Manager/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

Highest Rated

[ShareCRF](https://www.capterra.com/p/253399/ShareCRF/)

[4.8 (45)](https://www.capterra.com/p/253399/ShareCRF/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/253399/ShareCRF/)

[Health Cloud](https://www.capterra.com/p/172299/Health-Cloud/)

[4.4 (67)](https://www.capterra.com/p/172299/Health-Cloud/#reviews)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/172299/Health-Cloud/)

## FAQs about BSI CTMS

Overview

### What company size and specific industries is BSI CTMS built for?

BSI CTMS is designed for organizations in pharma, biotech, MedTech, medical devices, SMOs, CROs, hospitals, and research settings. It is best suited to companies and institutions managing clinical trials and related studies across regulated life sciences and healthcare sectors.

Features and Usability

### What are the key features of BSI CTMS?

BSI CTMS offers clinical study management, trial design, and patient recruiting, along with monitoring and patient monitoring for study oversight. It also includes 21 CFR Part 11 compliance, audit trail, access controls/permissions, customizable forms and reports, document management, scheduling, and workflow management.

Integrations

### Which third-party tools and platforms does BSI CTMS integrate with?

BSI CTMS integrates with Greenlight Guru.

Getting Started and Support

### What training and onboarding options does BSI CTMS offer?

BSI CTMS provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, webinars cover key topics for groups, and documentation offers written reference material for self-paced learning.

Getting Started and Support

### What customer support options does BSI CTMS offer?

BSI CTMS provides email/help desk, phone support, and 24/7 live rep assistance. These channels give users multiple ways to reach support for setup, troubleshooting, and account questions.

## Features

AI summary

Based on 355 Clinical Trial Management reviews

Capterra reviewers highlight the following features as the top priorities when selecting Clinical Trial Management software:

-   **21 CFR Part 11 Compliance** (**72%** of reviewers rated this feature as critical)
-   **HIPAA Compliant** (**76%**)
-   **Electronic Data Capture** (**51%**)

BSI CTMS supports **21 CFR Part 11 Compliance**, which is a key requirement for regulated clinical trial workflows. However, it does not include **HIPAA Compliant** or **Electronic Data Capture**. Instead, the product offers other important capabilities that reviewers also value, including **Document Management** (**54%**), **Audit Trail** (**52%**), and **Clinical Study Management** (**48%**). These features help research teams maintain organized records, track system activity, and manage study operations more effectively, allowing teams to support oversight and keep trial processes on track.

21 CFR Part 11 Compliance

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Shows that electronic documents are authentic and linked to specific records

Document Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Clinical Study Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Tools to manage single or multiple clinical studies within a centralized platform

Data Import/Export

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Workflow Management

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

Scheduling

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

BSI CTMS 37 features

### All Features
- 21 CFR Part 11 Compliance: Shows that electronic documents are authentic and linked to specific records
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Clinical Study Management: Tools to manage single or multiple clinical studies within a centralized platform
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- CRF Tracking: Collect and track all case report forms (CRFs) within a centralized repository
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Data Import/Export: Import and export data to and from software applications
- Data Visualization: Graphical representation of data
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Double Data Entry: Data entry quality control method that involves recording the same data twice to maintain integrity
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing
- Patient Recruiting: Helps clinical trials/labs get patients for participation.
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Randomization: Randomize the displayed order of questions and answer options
- Real-Time Data: Receive data and information in real time
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Trial Design: Allows clinics and academic institutions to create trials and studies from scratch.
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Features

5.0 (2)

5.0

Based on 2 reviews

## Pricing

Value for money

5.0 (2)

Value for money

5.0 (2)

5.0

Based on 2 reviews

## Integrations

[

Greenlight Guru](https://www.capterra.com/p/140578/greenlight-guru/)

## Support, customer service and training options

Customer Service

5.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (2)

5.0

Based on 2 reviews

## User reviews

Overall rating

5.0

Based on 2 reviews

Filter by rating

5(2)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

KT

Kuenhi T.

SVP, Clinical Research

Pharmaceuticals

### "BSI CTMS First Year Users"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 10, 2025

As users, our experiences are very good. The early learning curve is comfortable and not steep. In general, the system is easy to maneuver and manage with flexibilities for customization. We had occasional hiccups when beginning to use the system, but that is part of the learning process!

Pros

Comprehensive and customizable tools. The support team is awesome!

Cons

Integration with eDC systems is not feasible within BSI support alone. Batched TMF files cannot be imported. Ad Hoc changes in TMF folders require manual modifications.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HW

Harald W.

Director

Research

### "Swiss core competencies in a CTMS environment"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 14, 2025

•User interface/Usability First and foremost. The user experience is good. the teams enjoy using the tool. •Reliability Compliance level, validation level and system availability are absolutely OK. •Support the team spirit of the BSI team is great. Short response times, solution oriented ticket responses. F2F meetings to plan for upcoming major updates. •Integration the system has a full eTMF integration and APIs to many other systems, which enables data integration across systems. •Functionality Complete CTMS with nice additional features, such as investigator payments, training document management, ...

Pros

Reliable and robust implementation plan, comprehensive features and intuitive user interface, excellent implementation support.

Cons

Some features required customization for AMS use, however these were implemented quickly and in a very client oriented way.

Switched from

[SureClinical](https://www.capterra.com/p/196492/SureClinical-Platform/)

Can´t disclose the reason for switching the system

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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