TUNE (formerly known as HasOffers)

TUNE


4.5 / 5
35 reviews

Who Uses This Software?

Advertising networks, advertisers, agencies, affiliates/publishers, lead generation and technology startups


Average Ratings

35 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $279.00/month
  • Pricing Details
    Pricing can be found here: https://www.tune.com/get-started/
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • TUNE (formerly known as HasOffers)
  • www.tune.com
  • Founded 2009
  • United States

About TUNE

TUNE builds technology that powers successful marketing partnerships across mobile and web. TUNE Partner Marketing Platform is the industrys most flexible SaaS platform for building, managing, and growing partner programs and networks. Headquartered in Seattle with hundreds of employees worldwide, TUNE is trusted by innovative affiliate marketers, the largest performance advertising networks, and iconic brands across the globe.


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TUNE Features

  • Affiliate Management
  • Affiliate Tracking
  • Banner Management
  • Commission Management
  • Contest Management
  • Coupon Management
  • Email / Newsletter Communication
  • Fraud Detection
  • Multi Level Marketing (MLM)
  • Multi-Language
  • Social Sharing
  • Channel Management
  • Contact Database
  • Email Marketing
  • Event Triggered Actions
  • Lead Management
  • Multi-Campaign
  • Campaign Management
  • Conversion Tracking
  • Goal Tracking
  • Keyword Tracking
  • Multiple Site Management
  • Pageview Tracking
  • Referral Source Tracking
  • Site Search Tracking
  • Time on Site Tracking
  • User Interaction Tracking

TUNE Reviews Recently Reviewed!


A simple and efficient solution to manage campaigns and affiliates

Jun 18, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Tune is easy and intuitive to use not only for set up new campaigns, new creatives by admistrators in a few clicks, but also for affiliates that can be autonomous in consulting stats real time, including what is going wrong in their traffic (suspicious clicks and flagged reason).

Tune's strenghts :

- integration via API on multiple softwares (Unsubcentral and so on)

- continuous evolution : Tune is always evolving. If you're not able to do Something today, maybe tomorrow you'll be.

- great support : their accounting management is always available to show you the best solution for you.

Cons: - It could be improved the possibility to enable multiple conversion tracking on the same campaign; actually the administrator has to choose the tracking protocol to use (S2S or PIxel or Iframe) for a campaign. It's not possible to enable all protocols on the same campaigns.

-It also could be nice to enable the possibility to have multiple pricing model on the same campaign ( CPL/CPM/CPA), to avoid to duplicate the same campaign for each pricing model

Overall: With Tune we have developed our business and created our own affiliation.

Tune is a well known solution and all affiliates trust it and they manage it very well. We don't have to form them to set up and get live our campaigns.

Hasoffers advertiser platform

Jun 17, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Fairly simple, not much learning curve required. Report building is easy to use and most of the features and functions are pretty straightforward

Cons: There's some functionality is that not as intuitive which makes it inconvenient to execute certain needs; examples below:

ie. payout groups and rules.

ie. Lack of simplified documentation of payout history makes it difficult for our accounting teams to perform proper audits.

Lack of customization on the dashboard - there's some features that are on relevant for our affiliate program. I would like to customize the dashboard so it's more relevant for my program.

No publisher discovery feature (or at least that I know of)

Overall: Overall, the tune platform is great as an affordable option for basic level affiliate program needs. However as programs grow and have more complex needs, it becomes a more difficult product to leverage.

The Tune customer support and product teams are very passionate about learning the needs of advertisers and always give the impression that they strive for the highest standards. I do appreciate that the teams have the desire to compete in a very competitive SAAS industry.

Cutting edge software, top 3 and my personal favourite

Jul 02, 2019
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very, very robust and does tracking best. It does only that and doesn't branch out too far from it. If you want a software that has landing page testing, get one. CRM - get one. All in ones are terrible, and this is the complete opposite. This is why I like it so much, and as a professional in the field of affiliate marketing, having worked with dozens of softwares, I can say this one is my favourite without a shred of doubt.

Cons: I don't really like the fact that it does not allow for multi level marketing. I see no reason why this feature is not produced.

Tune - Whats your expectation?

Jun 25, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Make me easier to handle the products and patners on a single platform. The features was update and that what i needed on digital marketing era.

Cons: Offer Group was killing features. I didnt worry about lost any traffic with Offer Group. So its kinda a smartlink inside every product link.

Overall: TUNE was make a really good product (hasoffers), but honestly i suggest that hasoffers create a new system for e-commerce system. I know you have a deeplink and shopify integration. maybe you guys can make a easier integration process for single online shop.

The best way to track conversions and control your own affiliate network or performance campaigns

Feb 06, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Multiple options for integration (S2S, pixel, iframe, etc.)

Flexible payout models to fit any kind of business

Mobile and Desktop compatible

'Event Tracer' function to help on troubleshooting and investigations

Autointegration with Attribution Analytics (making even easier)

Postback to 3rd party for any event

Cons: Pricing is too high when you get scale (e.g. many clicks and fewer conversions on a campaign may cause a high cost and negative revenue - depending on your business model)

Very stable

Jul 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Stability and easy integration of campaigns. Reports are concise and loads of options to optimise the reports according to the requirements and data

Cons: Support: Support is not up to the standard, we have to wait long time to get a response from our account manager.

Overall: Overall experience is good compared to others similar platforms but still not excellent. HasOffers must improve their support for their clients

Hasoffers review

Jun 17, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: One of the best support team. Implementing new features and listening feedback of each customer.

Cons: I think pricing of clicks could be less, it could help to use less additional software in future.

Overall: In total I can recommend Hasoffers without any doubts.

Consider Tune as your Attribution Platform

Jun 17, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Tune has provided most of, and still working on, the intricate features we need in our daily workplace. This system is intuitive and their support is top-notch when a little extra help is needed.

Cons: Data size limits that reduce the date range for report generation is frustrating.

Easy to use

Jun 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Tune is quite easy to use after some training, the tool is very fast, I never wait to see my statistics and overall it is the most reliable tool as in more than 4 years using it I never had any problem.

Cons: I don't see any cons using Tune, maybe the limit to 100 offers

Capterra loader

Successfully manage your affiliates

Jan 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

Pros: You can manage your affiliates in an easy way. Manage the banners that you design for your affiliates to use. As an affiliate you can manage your campaigns successfully

Cons: As any software it takes some time to setup properly, but once setup everything runs smoothly and fine

Easy to use

Jun 28, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Clear and user-friendly platform with great support.

Cons: Only small campaign specific features, which aren't relevant for the overall experience.

Review

Jul 09, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Customer friendly interface, customized, price.

Cons: not so quick support, some functionalities are not included.

Great tracking tool

Jun 24, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The professional look and easy integration with many e-commerce platforms

Fraud protection feature.

Cons: It's expensive and has along learnig curve for a beginner

Overall: As an Integration Manager, ive managed to track all clicks and conversions on mobile and web without needing any additional platform. HasOffers has a great design that makes the UX great.

The caps option makes it easy too for offers with limited budgets.

With HasOffers, you can track almost everything.

From good to bad

Sep 13, 2016
1/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Comments: We started using them in 2012, it was very good. But over the time, the quality of the customer support has decreased, the price have increased, and the Top Management has turned from Helpful to Invisible.

Pros: We mainly use the Campaign Management feature (traffic allocation between Ads), which is hard to find with other tracking software. Any recommendations are welcomed since we are actively looking for a replacement of Hasoffers.

Cons: They can increase prices without notice, then they refuse to negotiate: it's either you leave or you accept the increase. Customer support is now very bad: we know more than they do and their best practice is to copy-paste templates without reading your issue AND assuming you must be a rookie user.

Recommendations to other buyers: Alternatives are Cake, Scaleo, Tapfiliate,

Tune s Adventure

Jun 18, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: its pretty easy to use and has a lot of functions and features , and the its not confusing like other software on the market

Cons: overall its good , but sometimes the updates perturb a little the flow , like last time when all the different currencies became is USD and it makes our statistics a mess.

Overall: its good experience we hope if we have a dedicated account manager to communicate with on skype

Hands down the best enterprise affiliate marketing management platform

Jul 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - API endpoints for EVERYTHING - fully customize the UX and make it your own

- Easy to learn, and fairly easy to master - you don't need to be a coder to manage offers, tracking, etc...

- TUNE understands the space, and it is apparent in the software.

Cons: - Customer service / account management for an enterprise client is either fantastic or terrible / frustrating - there is no middle ground in our experience.

Overall: We are an affiliate network and we needed a platform that would allow us to manage publishers and advertisers, payouts, track conversions (CPI, CPA, CPS, CPL, etc...), allow 3rd party tracking, assist in fraud prevention, and log all activity (from employees and partners). TUNE checks off each of those boxes, and for the price we couldn't be more thrilled with the software.

Great support and reliable tech!

Jun 17, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The support at Tune is very good and responsive.

Cons: Although there are new developments, it's still missing some fundamental basics when it comes payment models and reporting.

Overall: Very good overall.

HasOffers Review

Oct 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: User-friendly system with a simple and nice interface. Great tool for affiliate marketing business, is well known in the market so it`s easy to onboard new users because they are familiar with a tool. Has all the reporting functionalities, that helps you to have an overview about your affiliates and how they are performing. Is a cloud based solution so you can access it from any place, has API so you can integrate it with other systems, also allows you to easily export your data in csv. format so that you can do bulk data uploads to other systems if it`s necessary

Cons: Takes time to set up and educate users. Pricing could be more flexible.

I Heart Tune

Jun 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We came from another platform that was not user-friendly enough for our partners which created a lot of additional work for our staff. HasOffers has been very user-friendly and our partners love it.

Cons: It was not as easy to set up as I hoped.

Overall: Excellent support staff and account representative

A robust and refined affiliate system

Jan 31, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: Love the interface, designed for a good user experience. On the more technical side love the availability of the API.

Cons: Price is quite high vs other solutions. But after investing the time in learning and setting this up moving to another system is not an easy task.

Capterra loader

Best option for a starter affiliate company

Dec 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We were integrating a lot with the hasoffers clients and also using it and found it very nice in many terms: integrations, reporting, tracking, management of the offers and ads. I would recommend it for sure for small companies and for big as well if all the features work out.

Cons: Little slow due to many customers and too burrocratic. But it's expected.

Feedback about Hasoffers

Oct 23, 2015
4/5
Overall

4 / 5
Ease of Use

3 / 5
Customer Support

Comments: Glad we got to know about HasOffers. I checked out the interface afterwards and loved your take on creating highly valuable features. Have gone through the interface, it is well organized & self explanatory where the platform is really focused on Affiliate business & making them the best possible marketers on the go.

I've always admired the development and appreciated all you had to say when our team gone through the interface.

Here are the highlights where we got impressed:

a) User experience about the Interface.

b) Dashboard.

c) Giving a proper detail about the offers.

d) Conversion & In-App Event tracking.

e) Performance Reports.

f) API integration for immediate notification.

We did a proper analysis in the market & felt the cost of having the interface is quite high. However, I've really learned more about what you do and would find the opportunity to understand more about the experience with the business.

Capterra loader

Best affiliation software

Oct 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I've been using HasOffers with many affiliate programs, it's very simple and straightforward. I love the ease of use and the many features like graphs, deep-linking and pixel tracking.

Cons: nothing to report, it's perfect as it is!

Has Many Offers on HasOffers, HAPPILY

Feb 10, 2012
5/5
Overall

Comments: HasOffers has ben a wonderful solution to track, build out and offer our many affiliates high quality affiliate marketing offers from www.PerformanceDemand.com as a company. They have been excellent in that they allow us to set a custom application process, easy offer upload and management as well as custom opportunity to engage both advertiser and affiliate. Great solution.

Pros: Support team - tops Ease of use - good Offer Management - good Feature Set - good and growing Company Relationship to us - AWESOME Customization ease - tops Lots of options that are easy to use and do to align to the business

Cons: Creative management tools - ok, but in scope Enteral offers market between networks - no longer. wish it was back

Great Technology & Great Support

Oct 26, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We enjoy our daily work with HasOffers very much. As integration partner we mostly benefit from the comprehensive API on which we build our product. The API provides us with a wide range of opportunities to develop a very flexible invoicing solution on top of the HasOffers functionality. Besides having this great technical basis we appreciate the work with the outstanding TUNE team very much.

It is great to see how HasOffers can provide big and small companies that have different requirements with the perfect solution to measure their performance activities. Through their 24/7 support they are always available for their clients all around the world. The interface is easy to use and offers a lot of great features that help to analyze and optimize traffic.

Great for tracking and managing affiliates

Jan 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easy the process of recruiting an affiliate is. From start to finish, it's easy to bring affiliates on board while at the same time be able to vet if they are a qualified affiliate.

Cons: The application can sometimes be slow to pull data, but it's a very minor issue.

Good software, easy to use, good functionality.

Apr 11, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: A lot of detailed cusomisable reports, seting a conversion caps, functionality for fraud prevention.

Cons: It lacks the functionality of saving tracking links for each affiliate, so you have to keep the ever-growing base of links in another place.

Tune review

Jun 20, 2019
3/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It does provide a great degree of functionality and for us as back end users, it's fairly simple to manage campaigns

Cons: The look and the ease of use. It's hard to find the information you need and the system is not intuitive.

Using all the tracking features and reports. less usage of the affiliate market featuers.

Nov 11, 2015
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: I am using all reports in order to track the affiliates, advertisers activity and the performance in macro.

also, all tech issues are being troubleshooted by me the reports and the logs that are provided are very helpful in getting the answers.

the support team is very helpful and responsive both online and through the email service.

it is important to have a session once in a while since the platform holds many features and options that are added all the time.

I am very satisfied!

Oct 20, 2015
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: We have been using HasOffers for several years and we are very happy with the product. Since tracking is a core part of our business we are happy to be working with such a reliable product. We are especially impressed by the fast support 24/7 and the advanced technical settings that help us control and optimize our traffic in a very professional way, this is crucial for us.

Awesome to the core!

Oct 19, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We are using it from the day we got into business in the Advertisement network and we have found it easy to use. The product is user friendly and there are a lot of webinars as well as good support. Would recommend to anyone who is planning to enter the space.

Useful but complicated and cluttered interface

Jul 08, 2019
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: The platform offers a wide range of functionality, and you can customise offers and reports extensively which can be really useful, depending on your requirements.

Cons: The platform is not easy to use and navigate. To create an offer, the page is very long and has lots of 'optional' fields to input, but I've never actually had to use any of them and they take up lots of space on the page. Similarly, there are so many options to pull reports, but there are too many, whereas there should be a way to do this simply. The interface is also very basic looking and not intuitive at all.

working well for us

Dec 17, 2012
4/5
Overall

Comments: we are a niche advertiser network and have been using hasoffers for 2 years now . The platform works well for us and deliver the right reporting tools. The price is fair and the support is usually very responsive

A great product for managing your performance marketing campaigns with best-in-class services

Nov 12, 2015
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: Ease of use, great service and customer support, knowledgeable and dedicated team of experts.

Profession is All that Matters

Nov 13, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: It's a reliable platform, and it's a trustful partner. They did a really good job!