# TUNE Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is TUNE the right Affiliate solution for you? Explore 63 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/127990/HasOffers/reviews

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TUNE

4.6 (63)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of TUNE

Ease of use

4.4

Customer Service

4.5

## Pros and Cons in Reviews

TW

Theresa W

self-employedMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years.

“Lots of good stats are available to see what affiliates are doing from production to fraud.“

August 2, 2022

BK

Brad K

MarketingInsurance, 51 - 200 employeesUsed the software for: 6-12 months.

“There is no way for me to upload conversions in an automated fashion.“

August 6, 2022

Ryan M

Marketing Analytics EngineerMarketing and Advertising, 1,001 - 5,000 employeesUsed the software for: Less than 6 months.

“I like that it is really easy to keep track of lots of different campaigns and monetized relationships with our customers.“

November 22, 2022

Yvonne T

Head of Performance MarketingEntertainment, 51 - 200 employeesUsed the software for: More than 2 years.

“For example: We can't really track the ROI for our products over time.“

August 2, 2022

KJ

Kevin J

Head Of GrowthMarket Research, 11 - 50 employeesUsed the software for: 1-2 years.

“Being able to track the performance of our affiliates campaigns at a deeper level allowed us to scale more quickly by setting up custom payouts per sub sources and sub affiliates.“

February 24, 2021

TW

Theresa W

self-employedMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years.

“There are almost too many reports and I find them difficult to maneuver through at times.“

August 2, 2022

AA

Avner A

Product managerRetail, 11 - 50 employeesUsed the software for: More than 2 years.

“Manage them is easy and include many options..“

May 5, 2022

EA

Emily A

Partnerships SpecialistTransportation/Trucking/Railroad, 201 - 500 employeesUsed the software for: 6-12 months.

“I think sometimes it can be a bit too simple.“

July 29, 2022

## Showing most helpful reviews

Showing 1-25 of 63 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Alperen A.  
Performance Marketing Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "TUNE review by an advetiser"

August 26, 2022

5.0

Pros

The product has helped us to run our partnership program at scale globally; as an advertiser we only needed one tracking portal to run our global campaigns even for different brands we own, and TUNE's tracking solution was the key for us to run these successfully with our direct partners.

Cons

TUNE is a great product for both publishers and networks; but there could be some improvements for advertisers; such as, more management on publisher accounts, conversion rejection API for publishers...

Review Source

SF

Silvia F.  
Affiliate Manager  
Entertainment  
Used the software for: 2+ years

### "A simple and efficient solution to manage campaigns and affiliates"

June 18, 2019

4.0

With Tune we have developed our business and created our own affiliation. Tune is a well known solution and all affiliates trust it and they manage it very well. We don't have to form them to set up and get live our campaigns.

Pros

Tune is easy and intuitive to use not only for set up new campaigns, new creatives by admistrators in a few clicks, but also for affiliates that can be autonomous in consulting stats real time, including what is going wrong in their traffic (suspicious clicks and flagged reason). Tune's strenghts : - integration via API on multiple softwares (Unsubcentral and so on) - continuous evolution : Tune is always evolving. If you're not able to do Something today, maybe tomorrow you'll be. - great support : their accounting management is always available to show you the best solution for you.

Cons

\- It could be improved the possibility to enable multiple conversion tracking on the same campaign; actually the administrator has to choose the tracking protocol to use (S2S or PIxel or Iframe) for a campaign. It's not possible to enable all protocols on the same campaigns. -It also could be nice to enable the possibility to have multiple pricing model on the same campaign ( CPL/CPM/CPA), to avoid to duplicate the same campaign for each pricing model

Alternatives considered

[CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[Voluum](https://www.capterra.com/p/145771/Voluum/)

Reason for choosing TUNE

Because Tune is more simple and less expensive

Review Source

VR

Verified Reviewer  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "From good to bad"

September 13, 2016

1.0

We started using them in 2012, it was very good. But over the time, the quality of the customer support has decreased, the price have increased, and the Top Management has turned from Helpful to Invisible.

Pros

We mainly use the Campaign Management feature (traffic allocation between Ads), which is hard to find with other tracking software. Any recommendations are welcomed since we are actively looking for a replacement of Hasoffers.

Cons

They can increase prices without notice, then they refuse to negotiate: it's either you leave or you accept the increase. Customer support is now very bad: we know more than they do and their best practice is to copy-paste templates without reading your issue AND assuming you must be a rookie user.

Review Source

VR

Verified Reviewer  
Sales and Strategic Partnerships Lead  
Computer Software  
Used the software for: Less than 6 months

### "Awesome product, better team"

February 4, 2020

5.0

we use tune for partner marketing tracking and attribution. Never had any issues with the people or the platform

Pros

The functionality of the software is second to none for the clients they serve. True out of the box software that does have some customizability. The team is responsive and very proactive.

Cons

They don't have a large network but that is also because they aren't a network. They do have curated partners they work with essentially serving as their network that continues to grow.

Switched from

[Partnerize](https://www.capterra.com/p/188452/Partnerize/)

Partnerize is a very extensive product but you need a ton of handholding and professional services. Became incredibly expensive and Tune accomplishes the same goals.

Review Source

DS

Dima S.  
Operations Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Hasoffers review"

June 17, 2019

5.0

In total I can recommend Hasoffers without any doubts.

Pros

One of the best support team. Implementing new features and listening feedback of each customer.

Cons

I think pricing of clicks could be less, it could help to use less additional software in future.

Alternatives considered

[CAKE](https://www.capterra.com/p/156223/CAKE-for-Advertisers/)[Affise](https://www.capterra.com/p/164591/Affise/)

Reason for choosing TUNE

Better proportion between functionality and pricing.

Review Source

Andrey C.  
Display Team Lead  
Marketing and Advertising  
Used the software for: 2+ years

### "Stable time-tested tracking software for affiliate marketing"

August 11, 2021

5.0

We're an affiliate network and generally, we're completely satisfied by HasOffers from TUNE.

Pros

Stability, detailed statistics, possibility to operate with email (html) creatives, "approve conversions" option

Cons

Ease of use, the impossibility of downloading excel reports, difficult process of setting different payouts per each geo in the offer

Alternatives considered

[CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)

Review Source

Godfrey C.  
Technical Quality Manager  
Tobacco  
Used the software for: 1-2 years

### "TUNE Review"

July 12, 2021

5.0

An awesome interactive Campaign Management tool that allows handling of multiple campaigns - Great feature An excellent Goal Setting and Tracking tool allowing detailed and focused management of specific goals and projects to their full implementation.

Pros

Excellent informatics/graphics dashboard for quick data-based decision making. This is one of a kind marketing software that allows multiple campaign management.

Cons

Did not see any challenges using the software, which qualifies as a downside.

Review Source

Olga Liliana M.  
Freelancer  
Computer Software  
Used the software for: 6-12 months

### "Revisión de tune"

November 11, 2021

5.0

Pros

Aces: What I like the most with regards to HasOffers is the choices inside the reports to see important data and tweak them as indicated by my necessities. It's extremely simple to utilize and the test capacities for pixels is extraordinary to try not to physically test for every distributer onboarded to a proposition. By and large, I am actually extremely satisfied with my involvement with utilizing it and we once in a while have specialized issues.

Cons

Cons: I might want to se more choices, for example, getting email warnings as a chairman when an accomplice arrives at CAP too, having the option to utilize various monetary forms for accomplices and addtion to the standard one at offer lever, and in particular being told by email if CR drop on offers or snaps are sent by changes not going though to demostrate following inssues

Review Source

Nathan R.  
CEO  
  
Used the software for: 2+ years

### "Successfully manage your affiliates"

January 20, 2018

5.0

Pros

You can manage your affiliates in an easy way. Manage the banners that you design for your affiliates to use. As an affiliate you can manage your campaigns successfully

Cons

As any software it takes some time to setup properly, but once setup everything runs smoothly and fine

Review Source

Tung F.  
iOS Developer  
Financial Services  
Used the software for: 1-2 years

### "Best option for a starter affiliate company"

December 6, 2018

5.0

Pros

We were integrating a lot with the hasoffers clients and also using it and found it very nice in many terms: integrations, reporting, tracking, management of the offers and ads. I would recommend it for sure for small companies and for big as well if all the features work out.

Cons

Little slow due to many customers and too burrocratic. But it's expected.

Review Source

KL

Kashif L.  
Director  
Marketing and Advertising  
Used the software for: 2+ years

### "Very stable "

July 1, 2019

5.0

Overall experience is good compared to others similar platforms but still not excellent. HasOffers must improve their support for their clients

Pros

Stability and easy integration of campaigns. Reports are concise and loads of options to optimise the reports according to the requirements and data

Cons

Support: Support is not up to the standard, we have to wait long time to get a response from our account manager.

Review Source

CF

Catherine F.  
Marketing Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Easy to use"

June 24, 2019

5.0

Pros

Tune is quite easy to use after some training, the tool is very fast, I never wait to see my statistics and overall it is the most reliable tool as in more than 4 years using it I never had any problem.

Cons

I don't see any cons using Tune, maybe the limit to 100 offers

Review Source

MZ

Monica Z.  
Affiliate specialist  
Apparel & Fashion  
Used the software for: 1-2 years

### "View of Tune(Hasoffers.com)"

March 11, 2021

4.0

The system is very stable, there will not be any sudden failure issues, they have strong technical support. The experience of using is very good

Pros

It has a really strong function and technology support, data can not be wrong.

Cons

I hope they can be more helpful at partner resources, I hope they will be known by more people

Review Source

VJ

Valerie J.  
Partnerships  
Marketing and Advertising  
Used the software for: 6-12 months

### "10/10"

August 2, 2022

5.0

Pros

How easy is it to create tracking links for my partners

Cons

Understanding that tracking, I feel as if sometimes the impressions/clicks/conversions do not add up

Review Source

MW

Mike W.  
CEO | Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Hands down the best enterprise affiliate marketing management platform"

July 8, 2019

5.0

We are an affiliate network and we needed a platform that would allow us to manage publishers and advertisers, payouts, track conversions (CPI, CPA, CPS, CPL, etc...), allow 3rd party tracking, assist in fraud prevention, and log all activity (from employees and partners). TUNE checks off each of those boxes, and for the price we couldn't be more thrilled with the software.

Pros

\- API endpoints for EVERYTHING - fully customize the UX and make it your own - Easy to learn, and fairly easy to master - you don't need to be a coder to manage offers, tracking, etc... - TUNE understands the space, and it is apparent in the software.

Cons

\- Customer service / account management for an enterprise client is either fantastic or terrible / frustrating - there is no middle ground in our experience.

Review Source

AR

Amy R.  
Lead Affiliate Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "I Heart Tune"

June 25, 2019

5.0

Excellent support staff and account representative

Pros

We came from another platform that was not user-friendly enough for our partners which created a lot of additional work for our staff. HasOffers has been very user-friendly and our partners love it.

Cons

It was not as easy to set up as I hoped.

Review Source

Allen M.  
Performance Analyst  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Affordable option for affiliate management "

November 27, 2019

4.0

Overall, useful platform that is easy to use but could stand to have a more flexible offering

Pros

User interface is pretty straight forward, not hard to use or learn. Building reporting templates is a breeze.

Cons

there are some aspects of customized report building that are not available. Certain metrics cannot be added or programmed into the software.

Review Source

MT

Monica T.  
Digital Marketing Specialist  
Financial Services  
Used the software for: Less than 6 months

### "Useful but complicated and cluttered interface"

July 9, 2019

3.0

Pros

The platform offers a wide range of functionality, and you can customise offers and reports extensively which can be really useful, depending on your requirements.

Cons

The platform is not easy to use and navigate. To create an offer, the page is very long and has lots of ‘optional’ fields to input, but I’ve never actually had to use any of them and they take up lots of space on the page. Similarly, there are so many options to pull reports, but there are too many, whereas there should be a way to do this simply. The interface is also very basic looking and not intuitive at all.

Review Source

AP

Ashwani P.  
network coordinator  
Market Research  
Used the software for: Less than 6 months

### "good to use"

July 8, 2019

5.0

good

Pros

FAQs are helpful easy to use good support from support

Cons

sometime hangs a lot. also work slowly...

Review Source

MB

Markus B.  
Head of Advertiser Management  
  
Used the software for:

### "I am very satisfied!"

October 20, 2015

4.0

We have been using HasOffers for several years and we are very happy with the product. Since tracking is a core part of our business we are happy to be working with such a reliable product. We are especially impressed by the fast support 24/7 and the advanced technical settings that help us control and optimize our traffic in a very professional way, this is crucial for us.

Review Source

AP

Alexandre P.  
Head of Platform Solutions  
  
Used the software for:

### "A great product for managing your performance marketing campaigns with best-in-class services"

November 12, 2015

4.0

Ease of use, great service and customer support, knowledgeable and dedicated team of experts.

Review Source

AA

Avner A.  
Product manager  
Retail  
Used the software for: 2+ years

### "Good tracking system with high conversionanagment and low CRM"

May 5, 2022

4.0

Pros

TRACKING AND CONVERSIONS Manage them is easy and include many options.. Also the API most of the data Needed

Cons

Affiliate management and preformce review. You need today a separate crm and desperate BI syst for it.

Alternatives considered

[CAKE](https://www.capterra.com/p/156223/CAKE-for-Advertisers/)

Reason for choosing TUNE

Api and UX FOR AFFILIATES

Review Source

VR

Verified Reviewer  
Head of Performance Marketing  
Entertainment  
Used the software for: 2+ years

### "a lot of features but not "

August 2, 2022

4.0

Pros

They have an excellent documentation of their product and also a reliable customer support. The general pricing is ok and it's a well-known product in the industry. There are a lot of reporting options and featurs. But it's also easy to screw it up.

Cons

The usability is not the best. For example: We can't really track the ROI for our products over time. We also can't just see some single goals in our conversion tracking. There are really complicated set-ups necessary. Customize domain tracking requires additional monthly costs of 100$.

Reason for choosing TUNE

pricing.

Review Source

VR

Verified Reviewer  
Developer  
Computer & Network Security  
Used the software for: 2+ years

### "Easy integration into other companies systems"

July 28, 2022

5.0

Customer support is very helpful. I had few issues and issues were resolved very fast.

Pros

Easy to use API really helped easily integrate TUNE with Salesfroce CRM system.

Cons

User interface is a bit outdated. It gets job done but feels outdated.

Review Source

VR

Verified Reviewer  
Sr. Marketing Manager, Affiliates  
Financial Services  
Used the software for: 1-2 years

### "Hasoffers advertiser platform"

June 17, 2019

4.0

Overall, the tune platform is great as an affordable option for basic level affiliate program needs. However as programs grow and have more complex needs, it becomes a more difficult product to leverage. The Tune customer support and product teams are very passionate about learning the needs of advertisers and always give the impression that they strive for the highest standards. I do appreciate that the teams have the desire to compete in a very competitive SAAS industry.

Pros

Fairly simple, not much learning curve required. Report building is easy to use and most of the features and functions are pretty straightforward

Cons

There's some functionality is that not as intuitive which makes it inconvenient to execute certain needs; examples below: ie. payout groups and rules. ie. Lack of simplified documentation of payout history makes it difficult for our accounting teams to perform proper audits. Lack of customization on the dashboard - there's some features that are on relevant for our affiliate program. I would like to customize the dashboard so it's more relevant for my program. No publisher discovery feature (or at least that I know of)

Review Source

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