--- title: "Jobber Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Jobber the right Electrical Contractor solution for you? Explore 1487 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/127994/Jobber/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Jobber 4.6 (1487) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Jobber Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews NR Nikole R Permit TechnicianAccounting, 2 - 10 employeesUsed the software for: More than 2 years. “What I like most about Jobber is how it simplifies scheduling, quoting, invoicing, and customer communication all in one system.“ May 1, 2026 MD Mary D Office AdminEvents Services, 2 - 10 employeesUsed the software for: 1-2 years. “There are some flaws with uploading documents to emails and some features that don't always work 100% of the time slowing my daily tasks down. When I want to pull reports on tags that I have created for my clients, it's hard to quickly do that and not have to spend a large amount of time then editing the information.“ November 21, 2025 AG Andy G OwnerConsumer Services, 2 - 10 employeesUsed the software for: More than 2 years. “Scheduling and invoicing is very easy and allows clients to book jobs electronically as well as pay invoices and approve quotes electronically.“ April 30, 2026 GC Garrett C OwnerConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “While integrated with Zapier, some of the default settings don't work when a zap does the task making for some busy work tasks to clean up.“ April 24, 2026 SL Sai L Software EngineerHealth, Wellness and Fitness, 5,001 - 10,000 employeesUsed the software for: I used a free trial. “The reliability of the platform and the continuous updates show a commitment to user success, making it an essential tool for any modern service provider looking to scale efficiently.“ June 17, 2026 MM Michelle M ManagerMaritime, 2 - 10 employeesUsed the software for: 1-2 years. “Credits and refunds can get clunky, especially when you’re juggling multiple jobs, partial payments, or rescheduled dive work.“ April 21, 2026 EW Elizabeth W Administrative AssistantConstruction, 11 - 50 employeesUsed the software for: 6-12 months. “I like that we are able to go into the customer portal so if our customers have questions, we can see what they are seeing and walk it thru with them.“ July 6, 2026 DV David V Lead DeveloperInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “As a web developer, their lead capture form does offer an embed option, but the form itself is massive in length and will break any design of a webpage that you put it on. “ August 6, 2026 ## Showing most helpful reviews Showing 1-25 of 1487 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kelly W. Business Operations Coordinator Executive Office Used the software for: 1-2 years ### "Excellent Job Management, Limited Business Reporting" April 30, 2026 5.0 We’ve been using Jobber to help manage our tree service business, and it’s made a big difference in keeping our operations organized. Scheduling jobs, managing client information, sending estimates, and tracking work progress has become much more streamlined. One of the biggest benefits has been having everything in one place. Our team can stay on the same page, communication is easier, and it’s helped reduce administrative back-and-forth. The quoting and invoicing features have also helped us look more professional and save time. As with any software, there was a bit of a learning curve at first, but once our team got comfortable with it, Jobber became an important part of our daily workflow. Overall, I’d recommend Jobber to other service-based businesses—especially in tree care, landscaping, or field services—looking to improve organization, efficiency, and customer communication. Very useful for day-to-day business operations. Pros Jobber has made it much easier to keep our tree service business organized. The scheduling, quoting, invoicing, and client communication tools all work well together, which saves our team time and reduces paperwork. Having job details, customer history, and team schedules all in one place has helped us stay efficient and professional. Cons While Jobber does a lot well operationally, the reporting side has been frustrating. As a business owner using a CRM and field service platform, I expect quick access to core business metrics in one place. Basic questions like: How many leads did we get this week? How many estimates were converted? How many invoices were sent? How much outstanding money is owed?—those should be easy to see in a single dashboard or report. Instead, reporting feels more fragmented than it should be, and it takes extra time to pull together information that should be readily available for making day-to-day business decisions. For a platform built for service businesses, better reporting and more executive-level visibility would make a huge difference. Alternatives considered [ArborNote](https://www.capterra.com/p/206772/ArborNote/) Reason for choosing Jobber More user friendly If I’m being honest, while Jobber won on usability and operations, I still think there’s room for improvement on the reporting side—especially for business owners who want quick visibility into leads, conversions, receivables, and overall performance Switched from [SingleOps](https://www.capterra.com/p/176935/SingleOps/) Easier to use by far I evaluated several field service platforms, including Housecall Pro and ServiceTitan, before choosing Jobber. We chose Jobber because it offered the best balance of ease of use, scheduling, quoting, invoicing, and customer management for a growing tree service business. It was easier for our office team and field crew to adopt, and it fit our size and workflow better than some of the more complex or expensive alternatives. For small-to-mid-sized service teams, Jobber is often positioned as easier to implement than enterprise tools like ServiceTitan, while still offering strong day-to-day operational tool Review Source DD Dale D. Sales and Administrative Coordinator Construction Used the software for: 1-2 years ### "Interest to invoice - Jobber helped double our business growth" July 22, 2026 5.0 Besides our technicians, Jobber is the workhorse of our business. Jobber tracks our customers all the way through the sales funnel with each member of our team. From client contacts and requests, to scheduling, job notes and invoicing, Jobber brings our team and our clients together in one seamless place. From the same system I'm able to pull up a client's entire history, send estimates, revise estimates, refer to job notes from technicians for troubleshooting, and invoice the same day a job is complete. As an admin, Jobber gives me the confidence to process any client need in real time. While no system is perfect, Jobber customer service is quick, efficient and helpful to address issues and implement suggested solutions by their users. Easy to use, affordable, robust and adaptable. Without Jobber, we wouldn't be on our way to doubling our business growth in two years. Pros There isn't much we don't love about Jobber, having everything in one place to process and service our clients from interest to invoice has been the biggest helper to our business. Specifically, this year we have utilized the texting feature which has cut down on conversion time of quotes, given us more flexibility for proactive communication and allowed us to interact with busy homeowners looking for convenient service. Cons The lack of build from scratch reports and batch select actions. However, customer support is always helpful in taking feedback and feature suggestions. Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Sending estimates was a nightmare, it wasn't customizable and didn't have the features we really needed. Review Source JP Jessica P. Senior Digital Marketing Manager Computer Software Used the software for: 1-2 years ### "Great Scheduling, Slight Price Hiccup" September 27, 2026 5.0 I love how Jobber’s automated invoicing syncs with my calendar, so every job I schedule automatically generates an invoice that’s ready to send the next day. It saves me from double‑typing and keeps my cash flow predictable, fitting right into my daily booking routine. Pros The scheduling dashboard is a lifesaver; you can drag and drop appointments, see client notes at a glance, and the mobile app syncs instantly. And it saves us hours each week and keeps our crews on time, which is huge for a small field‑service team. Cons While the invoicing feature is solid, the price per user feels a bit steep for a 5‑person crew; we had to cut a few staff seats to stay within budget, which is a bit annoying. Review Source JN Jaco N. Director Facilities Services Used the software for: 2+ years ### "Good to use" February 18, 2026 3.0 Mostly happy with it and the ease of use. The development team is not worrying about feedback and people in New Zealand and improving certain basic features. Pros It is a central place where I can quote, schedule, invoice, and track jobs. The interface is simple to use. It provides basic one-way integration with Xero Cons No option to set default due dates per customer. Like you have in accounting systems like Xero. The booking function is very limited. It needs to be more granular so that I can assign areas and certain services to certain team members. The development team is very close-minded. Allowing the option to update invoices via API so that accounting systems like Xero can update an invoice once it is marked as paid in Xero. No option to accept payments in NZD, and the AI Reception is not available in NZ. Alternatives considered [ServiceM8](https://www.capterra.com/p/110711/ServiceM8/) Reason for choosing Jobber Easy of use and more functions.......... Review Source SW Sarah W. Owner Hospitality Used the software for: 2+ years ### "We love Jobber" July 22, 2026 5.0 My overall experience is pleasant. If something is wrong the customer support is available quickly. It is very easy to use and affordable. Pros How I can use it for multiple reasons. Invoicing, scheduling, estimates, texting clients, it also captures the clients signature for quotes. It is very easy to use. We can add before and after pictures. There is always a review of any new ways that are changing to it. Cons How sometimes it goes down or glitches. Or once we get used to something it changes. Or when there is a big change to Jobber the system tends to go down during business hours. Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) I was not happy with the customer service with housecall pro and saw that Jobber was highly recommended by other cleaning companies. Review Source EW Elizabeth W. Administrative Assistant Construction Used the software for: 6-12 months ### "Jobber is THAT software!" July 6, 2026 5.0 Overall, my experience with Jobber has been GREAT!!! It truly is customizable and easy to use. Customer service is great and the software itself is great!! Pros Jobber has been great for scheduling our projects. I like that it links with a few other programs we use in the field. Creating a customer is super easy and I like that we can customize information on the account. Invoicing is really simple and the look of the customer portal and the invoices are very clean and user friendly. I like that we are able to go into the customer portal so if our customers have questions, we can see what they are seeing and walk it thru with them. I do like that it shows when we can expect a deposit in our account as far as payments go. The timeclock feature is really great for keeping track of everyone. The value for our money is defiantly there!!! Cons This could be user error, but closing out a re-occurring job is a little difficult. I don't like that it closes out future services and it doesn't give you the option to just close out the re-occurring service you just did and leave the rest. Switched from [PestPac](https://www.capterra.com/p/23130/PestPac/) PestPac isn't set up for Foundation Repair companies. It is tailored for pest control. Review Source aM andrew M. Owner Operator Construction Used the software for: 1-2 years ### "Overall a great product" June 24, 2026 5.0 I am very pleased with it, i refer everyone that i can, especially since ive used other similar software's and jobber still is the best ive used so far. Pros Jobber is great for entry level business but also higher level developed businesses. Its a great tool to track statistics, run admin, and manage team members and information very well. The client communication side of it is amazing too. Cons Theres a lot to learn about it to use it properly so it takes a bit of onboarding time to really get a feel for it. Occasionally the website has some downtime for maintenance which isnt ideal but usually is running pretty quickly. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Reason for choosing Jobber Jobber was easier and visibly nicer to use Switched from [Square Online](https://www.capterra.com/p/275800/Square-Online/) not meant for contracting businesses, and their customer service was horrible Review Source KV Kayla V. Field Service Coordinator Construction Used the software for: 6-12 months ### "Very good!" June 25, 2026 4.0 Very good! It’s definitely a lot to learn but once you are comfortable with it, it makes your day to day easier and saves you a ton of time. Pros It makes our day to day work easier with scheduling, quoting, invoicing and estimates. Saves us a lot of time Cons The CRM is definitely expensive and we wish we had some of the features on the grow plan that the plus plan has without having to spend so much more money because our company is too small to need the plus plan. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[CompanyCam](https://www.capterra.com/p/171143/CompanyCam/) Reason for choosing Jobber They didn’t have some to the features that we needed Switched from [Houzz Pro](https://www.capterra.com/p/199689/Houzz-Pro/) Cheaper and has more functions that we need Review Source GR Grace R. Field Service Manager Computer Software Used the software for: 1-2 years ### "Jobber Keeps Our Scheduling Simple" September 11, 2026 5.0 I love how Jobber’s mobile scheduling lets me pull up a job, tap a client, and drop a time slot right from my phone while I’m on the road. It syncs instantly with my calendar, so I never double-book and my crew always knows the exact route. Pros The scheduling feature in Jobber is really worth paying. It syncs with Google Calendar automatically and lets us assign jobs to technicians with just a few clicks, saving us hours each week. The invoicing templates are also pretty solid, making payment follow‑ups a breeze. Cons We can't drill down into the data the way we need, which slows analysis. Also, the mobile app lags when loading large client lists, which is kind of annoying. Review Source SK Salina K. Office Admin Construction Used the software for: 6-12 months ### "Great tool " August 25, 2026 5.0 We have been using jobber since one year. User friendly and easy to navigate. for the scheduling part, they can improve. Pros Jobber is easy to use and works well for small to medium-sized businesses. We especially like how simple it is to manage scheduling, customer information, estimates, invoices, and job tracking all in one place. It helps keep our team organized and makes it easier to stay on top of daily operations. Cons There can be some confusion with the scheduling features, and we occasionally experience bugs or glitches that can affect the workflow. Review Source RH Ryan H. Manager Construction Used the software for: 2+ years ### "Quality at Great Value" April 30, 2026 5.0 I’ve had a great experience with everything from the product itself to customer service. I rarely need customer service because they make it so easy to use and understand but when I have needed help they’ve been ready and waiting. They also continue to improve the program all the time which gives me confidence they are pushing for the same high service as I am. Pros The function of the product for the cost is great. I’ve used many over the years and Jobber provides the best balance of functionality for the price. Cons As with any product like this there will be bugs. I wish there wasn’t but it’s part of technology. They fix it quickly when something happens though. Alternatives considered [FieldEdge](https://www.capterra.com/p/111740/FieldEdge/) Reason for choosing Jobber I felt Jobber was designed by people who understood the trades. Switched from [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) The value that Jobber offered made it very appealing. Review Source JB Jodie B. Office Manager Client Relations Specialist Construction Used the software for: 1-2 years ### "Reliable, Easy to Use, and Great Support – A Strong Fit for Our Business" February 18, 2026 4.0 We use Jobber at The Comfort Specialists for day-to-day operations, quoting, scheduling, and invoicing, and overall we’re very happy with it. It has helped us stay organized, respond faster to customers, and keep our office and field team on the same page. The platform is intuitive, and onboarding was straightforward. Their customer support has also been excellent anytime we’ve had a question or needed clarification. Jobber delivers solid functionality and reliability. That said, I do feel the pricing could be a bit more competitive for what’s included. It’s a good system, but as a growing service company you always weigh cost versus features carefully. Customer Support: This is one of Jobber’s strongest areas. Support has been responsive, knowledgeable, and easy to work with. When you’re running a service business, that kind of backup matters. Ease of Use: Very user-friendly. Our team picked it up quickly, and it doesn’t require a lot of hand-holding to get started. The layout is clean and practical. Invoicing: Invoicing works well and keeps things professional. We appreciate how simple it is to convert quotes to invoices and track payments. Scheduling: Scheduling is clear and efficient. It helps keep our technicians organized and reduces back-and-forth between the office and the field. Banking and Transactions: Payment processing is straightforward, and the system makes it easy for customers to pay electronically. Bugs and Issues: We haven’t experienced any major bugs. Like any software, there are small limitations, but nothing that has disrupted operations. Overall, Jobber has been a dependable platform for our company. It keeps us organized, improves our professionalism with customers, and makes day-to-day operations smoother. With a bit more customization and pricing flexibility, it would be close to perfect. Pros Ease of use Clean scheduling and quoting workflow Strong customer support Professional appearance for customers Simple quote-to-invoice process Cons Pricing could be more competitive Limited customization in quotes (would like more font options, spacing control, bullet formatting) Would love built-in service contract templates for recurring maintenance agreements Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing Jobber ease of use, and the fact that jobber returned our call Review Source LD Lorin D. Owner Consumer Services Used the software for: 6-12 months ### "Great software for organizing and growing a service business" March 9, 2026 5.0 Overall, Jobber has been a great platform for running our service business. It helps manage scheduling, quotes, invoices, and client communication all in one place. As our company has grown and we’ve added employees and recurring routes, having a system like Jobber has made a big difference in keeping everything organized. I would definitely recommend it to other cleaning or home service businesses that want to streamline their operations. Pros Jobber has been a huge help in organizing our cleaning business. Scheduling recurring clients, sending quotes, converting them to jobs, and invoicing is all in one place which saves a lot of time. The client hub is also great because customers can approve quotes and pay invoices easily. It has helped us stay organized as we grow and add more team members. Cons Some features take a little time to figure out when you first start using the system, especially setting up pay structures and workflows. It would also be nice to have a few more customization options for certain reports and scheduling views. However, once everything is set up it runs very smoothly. Switched from [ZenMaid](https://www.capterra.com/p/133875/ZenMaid-Software/) It did not have everything I wanted and was hard to use. Review Source JP Jaimy P. General Manager Marketing and Advertising Used the software for: 2+ years ### "Jobber Sales process" April 22, 2026 5.0 Jobber is a great program that makes the sale process run smooth. From sending quotes, getting approval, paying deposits all in one convenient platform. This makes the sales process easy, which is a key part for customers to continue to come back Pros Its very user friendly. All features are in one place. Mobile app is VERY well done The scheduling feature makes planning a breeze, especially for a large team of installers. Cons The invoice integration to QuickBooks can be clunky at times, which leads to less trust in the system. Randomly we will have a deposit not apply to a payment. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Jobber It was more of what we needed, an all in one system Review Source AG Andy G. Owner Consumer Services Used the software for: 2+ years ### "Jobber is Great and Keeps Improving!" April 30, 2026 4.0 Great experience overall, Jobber helps us run our business very efficiently. Creating requests quotes, jobs, invoices is a breeze. Pros GUI is great and very easy to use. Scheduling and invoicing is very easy and allows clients to book jobs electronically as well as pay invoices and approve quotes electronically. Customer support is live and great. Rarely have to deal with bugs and always updating for the better Cons Reporting could be more robust but they do keep improving it. Other than that Jobber is an overall strong offering and cheaper than a lot of competitors. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Needed better software, I inherited the old software and it was not user friendly Review Source TP Tyler P. president Construction Used the software for: 2+ years ### "Jobber is a great tool for any business to use" February 17, 2026 5.0 absolutely love Jobber. Would recommend to anyone who wants to run a successful operation. Very easy to use Pros Easy to use, elevated business in seamless running in back ground. very easy to use and implement. Employees love as well Cons some of the changes in quotes not a big fan but will learn and move on, sometimes changes come out of nowhere Alternatives considered [Amazon S3](https://www.capterra.com/p/174285/Amazon-S3/) Reason for choosing Jobber local company and was told from other contractors using it Review Source Response from Jobber Software March 18, 2026 Thank you so much for sharing your experience. We’re glad to hear that Jobber has helped your business run more smoothly and that both you and your team are enjoying using it. We also appreciate your feedback on changes to quoting. We know updates can sometimes feel unexpected, and we’re always working to improve how we communicate and roll out changes so they’re as helpful and seamless as possible. It means a lot that you’d recommend Jobber to others, and we’re proud to support local businesses like yours. Thanks again for your support. RR Ryan R. Founder Consumer Services Used the software for: 1-2 years ### "A must for Independent Home Service Providers" November 24, 2025 5.0 Before Jobber, we were using 16 different apps/software services to run our day to day operations of our business. After implementing Jobber 13 months ago, we have dropped that number to 7 with Jobber being he main workhorse among them all. Customer support is unmatched, training and transition process was MUCH less painful and time consuming that we thought it would be. Over all, our field staff, administrative staff, and even our client all have good things to say about the Jobber system. Never in my life did I ever think so many clients would praise a SOFTWARE, but it happens at least a couple times a month. Pros \- Fair Pricing - Ease of use at all levels for users from Admin, to tech, to client - Online support community - VERY responsive user support - Very little bugs or issues that create downtime (updates are often in the middle of the night on the weekends) Cons \- Video uploading not supported in client text feature - Reports can get a bit clunky and take time determining how to run them to give you the data you want Switched from [Less Annoying CRM](https://www.capterra.com/p/118921/Less-Annoying-CRM/) Pricing, client hub, marketing suite, phone app, peer recomendations Review Source Response from Jobber Software November 28, 2025 Hi Ryan, Thank you for the thoughtful review. I am really glad Jobber has helped you simplify your tool stack and become the main place your team and clients rely on. Hearing that your field staff, admin team, and clients are all having a good experience, and that Support and training made the transition easier, means a lot. I also appreciate the constructive notes. I hear you on wanting video uploads in client texts, and on reports feeling clunky or time consuming to dial in. That feedback is clear and useful, and I will make sure it is shared with our team. If there is a specific report you are trying to build or a data view you wish was easier to pull, feel free to send details to Support and we can help you get the most out of what is available today while we keep improving. Thanks again for taking the time to share your experience. DN DEV N. Certified applicator and president Chemicals Used the software for: 2+ years ### "Jobber an overall great service that is always improving" November 30, 2025 4.0 Our overall experience is good and we like that jobber makes updates however it is very expensive and adding the additional marketing suite gets challenging sometimes. Maybe we just need to use it more to get it money worth. Pros We enjoy most everything about jobber, I believe they try to do and add everything we need as a service provider company. Jobber has some great features for invoicing or clients from monthly billing to payment plans. Additionally we enjoy the ease of use for our team members. One big item for us as a small company is the ability to adjust and make things happen rather quickly in the app. Cons The group texting is not a feature for husband and wife clients, photos are hard to view and cannot download them to view. The ability to add fees such as late fees to invoices or convenience fees for special payment plans are not available. Lastly for a small business it's very expensive to pay in from to receive the discount that didn't include the marketing suite but we make it work as best as we can. Alternatives considered [GorillaDesk](https://www.capterra.com/p/130290/GorillaDesk/) Reason for choosing Jobber Although gorilla desk was cheaper they had a la carte pricing for documents and other items that jobber included at the time Switched from [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/) A friend said jobber was great for when and he referred us Review Source Response from Jobber Software December 11, 2025 Hi Dev, Thanks for the detailed and balanced review. We are glad Jobber is helping you run day-to-day work, especially with invoicing tools like monthly billing and payment plans, and that your team finds the app easy to use. It is great to hear the app helps you make quick adjustments as a small company. We also appreciate the specific feedback on what is missing. Group texting for husband and wife clients, easier photo viewing and downloading, and more flexibility to add fees like late fees or convenience fees are all important notes. We will share these with our product team. On pricing, we hear you. We know cost and adding the marketing suite can be a challenge for small businesses, and we appreciate you working with us. Thank you for choosing Jobber and helping us improve. FB Fred B. Owner Facilities Services Used the software for: Less than 6 months ### " Simple, Efficient, and Built for Growth" May 1, 2026 5.0 Overall, my experience with Jobber has been really positive. It keeps my business organized, efficient, and a lot less stressful. From quotes to scheduling to getting paid, everything just flows. I also like how it connects with other apps I already use. It makes day to day operations smoother and helps keep everything in one place. It’s made me look more professional to customers, which matters when you’re trying to grow. My only frustration is paying extra for features like in platform messaging. I feel like there are better ways to monetize, and some of those tools should be included. Even with that, it’s something I rely on every day. Pros Jobber has been a game changer for how I run my business. Everything just flows. From sending quotes to scheduling jobs and getting paid, it all feels simple and dialed in. I spend less time trying to stay organized and more time actually working and growing. It also makes me look way more professional to my customers, which matters. I genuinely enjoy using it, and that says a lot. Cons Jobber has been a game changer for how I run my business. Everything just flows. From sending quotes to scheduling jobs and getting paid, it all feels simple and dialed in. I spend less time trying to stay organized and more time actually working and growing. It also makes me look more professional to my customers, which matters. My only frustration is having to pay extra for certain features like in platform messaging. I feel like there are better ways to monetize than putting key functionality behind additional fees. That said, I still genuinely enjoy using it and it has made a big difference in my day to day operations. Review Source EN Emma N. Administrative Manager Construction Used the software for: 1-2 years ### "Jobber Review" April 28, 2026 5.0 Overall, Jobber has been a great, user-friendly platform. The platform is easy to navigate and easy to train new hires on. The client life cycle matches so well will our company's work flow. Jobber support is quick to reply and problem solve. There are only a few industry-specific features I wish Jobber had to match more closely with the workflow of some of our projects. Overall, Jobber is a great platform and I would recommend it to other companies. Pros Jobber is very user friendly. The customer life cycle in Jobber is clear and easy to navigate. You can quickly view a client, quotes, the schedule, etc. from any page. The customer support is quick to reply and very helpful. Jobber also listens to the feedback we give and has made improvements to the platform based on user feedback. Cons There are a few things that Jobber does not do. For ongoing projects, the only way to keep track of those is by using the notes under the client's profile and by creating additional visits. It would be helpful if there was a way to track the progress of a project aside from visits alone, as there are aspects of our projects that do not necessitate a "visit." There is also no way to create a change order after a quote or job has been changed. Review Source BS Brionna S. Customer care specialist Construction Used the software for: 2+ years ### "The Best Investment We’ve Made for Our Service Business" February 17, 2026 5.0 Overall, Jobber has been worth the investment. It has helped us stay organized, look more professional, and improve cash flow. If you run a service-based business and want to simplify scheduling and invoicing while improving customer experience, Jobber is a solid choice. Pros Jobber has completely streamlined our HVAC business. Before using it, we were juggling paper invoices, text messages, and spreadsheets. Now everything lives in one place — scheduling, estimates, invoicing, payments, and client communication. The scheduling feature is incredibly easy to use, and I love how I can see our entire week at a glance. Creating professional estimates and converting them to invoices takes seconds, which makes us look more organized and polished to customers. Clients also love the online payment option — we get paid faster and spend less time chasing down invoices. The automation features (reminders, follow-ups, and invoice notifications) have saved us so much time. It truly feels like having an extra office assistant. Cons There is definitely a learning curve in the beginning, especially when setting up workflows and customizing templates. Some features are locked behind higher-tier plans, which can be tough for smaller businesses just starting out. I’d also love to see even more customization options for invoices and reporting. Review Source Response from Jobber Software March 18, 2026 Thank you so much for taking the time to share such a detailed review. It’s great to hear how Jobber has helped streamline your HVAC business and bring everything into one place, that kind of impact is exactly what we aim for. We’re especially glad to hear the scheduling, estimating, and automation features are saving you time and helping you get paid faster. Hearing that it feels like having an extra office assistant is the best compliment we could ask for. We also really appreciate your honest feedback around the learning curve, plan structure, and customization. Those are all areas we continue to invest in, and insights like yours help guide what we build next. Thanks again for your support, we’re excited to keep being part of your growth. SM Stephanie M. CEO Hospitality Used the software for: 2+ years ### "Jobber Review" July 22, 2026 5.0 We could not do business without Jobber, we would also just not be where we are today without it. We have been using it for almost 10 years and literally could not do what we have done without Jobber. Pros schedule, automatic invoicing, customer support, client profiles, reminders and follow ups. Marketing suite all in one place! Cons A few little customizations that I would like to make to perfectly suit my business. Things like 'specifically requested teams' Review Source FM Fadi M. Owner Construction Used the software for: 2+ years ### "Great simple yet powerful CRM for Home Services!" April 22, 2026 4.0 Overall we are content and enjoy all the upgrades being done to the software. The team at Jobber is constantly improving and willing to listed to the feedback of their clients. Pros I like the ability to be able to connect all of our branches under one login and we can all collaborate on our offerings. The platform is smooth, easy to use, invoicing is done within and minimal bugs. Cons The lead sourcing data tracking is difficult and doesn't transfer across the different "fields" like customer, quote, job, etc. Customer support is also a bit slower than you'd expect in some scenarios. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Reason for choosing Jobber Price was the biggest factor in our decision Review Source CS Chris S. Owner Construction Used the software for: 2+ years ### "We love Jobber!" November 21, 2025 5.0 Love it! We have been what we call a "Legacy" member from almost the start. We lovre that Jobber is local to our area and customer service is top notch. Constant upgrades are incredible! Pros Ease of use, never any downtime and well priced. We love the fact that all of our employees once introduced are able to jump right in with little training. Thats how easy and straight forward Jobber is! No fluff, all business! Cons Lack of color coding certain visits on schedule. Would like to be able to shift colors on the fly for subs to see the visirs easier on desktop. Review Source Response from Jobber Software November 28, 2025 Hi Chris, Thank you for the review, and for being a Legacy member with us for so long. I am really happy to hear Jobber has been reliable for you, easy to train new team members on, and a solid fit for how you run the business. It also means a lot to know our local roots and support have stood out for you. I appreciate the feedback on color coding visits in the schedule. I hear how being able to change colours on the fly, especially for subs on desktop, would make the day easier to scan and manage. I will share this with our product team. Thanks again for the continued trust and support. JG Joe G. owner Consumer Services Used the software for: 2+ years ### "My best friend" November 21, 2025 5.0 Jobber has been a real blessing and as it has grown, it has constantly kept up with technology. And also kept up with all new services that are available. Pros i’ve been with Jobber for several years couldn’t tell you exactly but I believe at least 8 to 9 years. I started my company by myself and Jobber was my partner, employee, and best friend and has just gotten better from there now that I have four trucks and 12 employees. Cons What I like the best was the scheduling automatically and how my foreman can download an app and know what they need to do on a daily basis and if I need to add notes, I can do that so I can scale my company better spend more time with my children Review Source Response from Jobber Software November 28, 2025 Hi Joe, Thank you for sharing this, and for being with Jobber for so many years. It means a lot to hear that Jobber was there for you when you were starting out solo, and that it has continued to support you as you have grown to four trucks and a full team. I am especially glad scheduling and the app have helped your foreman stay on track day to day, and that you can add notes easily as you scale. Hearing that Jobber has helped you grow the business while also giving you more time with your children is exactly the kind of impact we hope to have. Thank you again for your trust over the years. We are grateful to be part of your journey and we will keep working to make Jobber even better for you and your team. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.