# Page 2 | Jobber Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Jobber the right Electrical Contractor solution for you? Explore 1456 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/127994/Jobber/reviews --- Jobber 4.6 (1456) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 6th, 2026 # Page 2 - Reviews of Jobber ## Showing most helpful reviews Showing 26-50 of 1456 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use FB Fred B. Owner Facilities Services Used the software for: Less than 6 months ### " Simple, Efficient, and Built for Growth" May 1, 2026 5.0 Overall, my experience with Jobber has been really positive. It keeps my business organized, efficient, and a lot less stressful. From quotes to scheduling to getting paid, everything just flows. I also like how it connects with other apps I already use. It makes day to day operations smoother and helps keep everything in one place. It’s made me look more professional to customers, which matters when you’re trying to grow. My only frustration is paying extra for features like in platform messaging. I feel like there are better ways to monetize, and some of those tools should be included. Even with that, it’s something I rely on every day. Pros Jobber has been a game changer for how I run my business. Everything just flows. From sending quotes to scheduling jobs and getting paid, it all feels simple and dialed in. I spend less time trying to stay organized and more time actually working and growing. It also makes me look way more professional to my customers, which matters. I genuinely enjoy using it, and that says a lot. Cons Jobber has been a game changer for how I run my business. Everything just flows. From sending quotes to scheduling jobs and getting paid, it all feels simple and dialed in. I spend less time trying to stay organized and more time actually working and growing. It also makes me look more professional to my customers, which matters. My only frustration is having to pay extra for certain features like in platform messaging. I feel like there are better ways to monetize than putting key functionality behind additional fees. That said, I still genuinely enjoy using it and it has made a big difference in my day to day operations. Review Source BS Brionna S. Customer care specialist Construction Used the software for: 2+ years ### "The Best Investment We’ve Made for Our Service Business" February 17, 2026 5.0 Overall, Jobber has been worth the investment. It has helped us stay organized, look more professional, and improve cash flow. If you run a service-based business and want to simplify scheduling and invoicing while improving customer experience, Jobber is a solid choice. Pros Jobber has completely streamlined our HVAC business. Before using it, we were juggling paper invoices, text messages, and spreadsheets. Now everything lives in one place — scheduling, estimates, invoicing, payments, and client communication. The scheduling feature is incredibly easy to use, and I love how I can see our entire week at a glance. Creating professional estimates and converting them to invoices takes seconds, which makes us look more organized and polished to customers. Clients also love the online payment option — we get paid faster and spend less time chasing down invoices. The automation features (reminders, follow-ups, and invoice notifications) have saved us so much time. It truly feels like having an extra office assistant. Cons There is definitely a learning curve in the beginning, especially when setting up workflows and customizing templates. Some features are locked behind higher-tier plans, which can be tough for smaller businesses just starting out. I’d also love to see even more customization options for invoices and reporting. Review Source Response from Jobber Software March 18, 2026 Thank you so much for taking the time to share such a detailed review. It’s great to hear how Jobber has helped streamline your HVAC business and bring everything into one place, that kind of impact is exactly what we aim for. We’re especially glad to hear the scheduling, estimating, and automation features are saving you time and helping you get paid faster. Hearing that it feels like having an extra office assistant is the best compliment we could ask for. We also really appreciate your honest feedback around the learning curve, plan structure, and customization. Those are all areas we continue to invest in, and insights like yours help guide what we build next. Thanks again for your support, we’re excited to keep being part of your growth. MM Michelle M. Manager Maritime Used the software for: 1-2 years ### "Extremely Happy With Jobber" April 21, 2026 5.0 Our overall experience with Jobber has been very positive. It has become an essential tool in helping us run our dive service more efficiently and professionally. Pros One of the biggest advantages is automation. Jobber handles customer communication through automated emails and reminders, which keeps clients informed without us needing to spend extra time in the office. This is especially helpful when we’re out in the field or underwater and can’t respond right away. The AI receptionist is another major benefit. Since we’re often unavailable to answer calls during dives, it ensures we never miss potential customers. It captures inquiries and helps us follow up quickly, which has improved our responsiveness and professionalism. We also appreciate how easy it is for customers to upload photos. This allows us to assess jobs ahead of time, provide more accurate quotes, and reduce unnecessary back-and-forth. It also helps us document before-and-after results, which builds trust with our clients. Overall, Jobber helps us stay organized with scheduling, job tracking, and customer management. It saves time, reduces manual work, and allows us to focus more on delivering quality dive services instead of handling administrative tasks. Cons Credits and refunds can get clunky, especially when you’re juggling multiple jobs, partial payments, or rescheduled dive work. Credits often sit “detached” from specific jobs, so it’s not always obvious where they came from. Switched from [monday.com](https://www.capterra.com/p/147657/monday-com/) We were not happy with the product. We were constantly having problems with the app. Review Source BB Brett B. Owner Construction Used the software for: 1-2 years ### "Changed how we operate to be more efficient " February 17, 2026 5.0 Pros We’ve been using Jobber to manage our HVAC and refrigeration company, and it has made a noticeable difference in how organized and efficient we operate. Scheduling is simple and clear, especially when you’re juggling multiple service calls and larger installation projects at the same time. The calendar view keeps the whole team on the same page, and dispatching techs from the office is straightforward. Quoting and invoicing are fast and professional. Being able to build detailed quotes, convert them to jobs, and then invoice directly from the same system saves a lot of double entry. It keeps everything clean and trackable. Clients also appreciate the professional look of the quotes and invoices. Payment tracking and reminders help keep cash flow steady. For a growing business, staying on top of receivables is critical, and Jobber makes that easier. The mobile app is useful for technicians in the field. They can access job details, add notes, upload photos, and track time without having to call the office constantly. That alone improves efficiency and reduces mistakes. Overall, Jobber helps bring structure to day-to-day operations. For a service-based company in the trades, having one platform to manage scheduling, quoting, invoicing, and client communication is a big advantage. Cons One downside is that the mobile app doesn’t offer all the same functionality as the desktop version. There are times in the field when I want to make specific adjustments or edits, but certain features are only available on desktop. In those cases, I have to wait until I’m back at the office to complete what I need to do. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing Jobber found this to be more suited for out needs as a company Review Source Response from Jobber Software March 18, 2026 Hi Brett, Thank you for such a detailed and thoughtful review. It’s great to hear how Jobber is helping bring more organization and efficiency to your HVAC and refrigeration business, especially with scheduling, dispatching, and keeping everything connected from quote to invoice. We’re glad to hear the platform is making a difference for both your team in the field and your clients, and that it’s helping you stay on top of cash flow as you grow. That’s exactly the kind of impact we aim to have. We also really appreciate your feedback on the mobile app. We understand how important it is to have full flexibility in the field, and insights like yours help guide where we continue to improve. Thanks again for choosing Jobber and for taking the time to share your experience. Kelly W. Business Operations Coordinator Executive Office Used the software for: 1-2 years ### "Excellent Job Management, Limited Business Reporting" April 30, 2026 5.0 We’ve been using Jobber to help manage our tree service business, and it’s made a big difference in keeping our operations organized. Scheduling jobs, managing client information, sending estimates, and tracking work progress has become much more streamlined. One of the biggest benefits has been having everything in one place. Our team can stay on the same page, communication is easier, and it’s helped reduce administrative back-and-forth. The quoting and invoicing features have also helped us look more professional and save time. As with any software, there was a bit of a learning curve at first, but once our team got comfortable with it, Jobber became an important part of our daily workflow. Overall, I’d recommend Jobber to other service-based businesses—especially in tree care, landscaping, or field services—looking to improve organization, efficiency, and customer communication. Very useful for day-to-day business operations. Pros Jobber has made it much easier to keep our tree service business organized. The scheduling, quoting, invoicing, and client communication tools all work well together, which saves our team time and reduces paperwork. Having job details, customer history, and team schedules all in one place has helped us stay efficient and professional. Cons While Jobber does a lot well operationally, the reporting side has been frustrating. As a business owner using a CRM and field service platform, I expect quick access to core business metrics in one place. Basic questions like: How many leads did we get this week? How many estimates were converted? How many invoices were sent? How much outstanding money is owed?—those should be easy to see in a single dashboard or report. Instead, reporting feels more fragmented than it should be, and it takes extra time to pull together information that should be readily available for making day-to-day business decisions. For a platform built for service businesses, better reporting and more executive-level visibility would make a huge difference. Alternatives considered [ArborNote](https://www.capterra.com/p/206772/ArborNote/) Reason for choosing Jobber More user friendly If I’m being honest, while Jobber won on usability and operations, I still think there’s room for improvement on the reporting side—especially for business owners who want quick visibility into leads, conversions, receivables, and overall performance Switched from [SingleOps](https://www.capterra.com/p/176935/SingleOps/) Easier to use by far I evaluated several field service platforms, including Housecall Pro and ServiceTitan, before choosing Jobber. We chose Jobber because it offered the best balance of ease of use, scheduling, quoting, invoicing, and customer management for a growing tree service business. It was easier for our office team and field crew to adopt, and it fit our size and workflow better than some of the more complex or expensive alternatives. For small-to-mid-sized service teams, Jobber is often positioned as easier to implement than enterprise tools like ServiceTitan, while still offering strong day-to-day operational tool Review Source MH Michele H. Business Manager Consumer Services Used the software for: 6-12 months ### "Jobber is a game-changer!" April 21, 2026 5.0 Our overall experience has been fantastic! So many game changing things for us; real-time changes, google review requests, online payments, digital job acceptance. The list goes on and on. Pros Jobber immediately streamlined the workflow of a client experience from the initial phone call to invoicing when the job was done. Cons One of the biggest challenges has been that when employees forget to clock out of a job, as an admin, I have no ability to force the clock to stop. I end up spending time tracking down team members and asking them to clock out so I can go back in and correct their time on the job. Alternatives considered [ArborNote](https://www.capterra.com/p/206772/ArborNote/)[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[SingleOps](https://www.capterra.com/p/176935/SingleOps/) Reason for choosing Jobber Jobber felt more flexible to meet our needs. Overall it offered more for less money. Switched from [Customer Appointment Manager](https://www.capterra.com/p/129051/Customer-Appointment-Manager/) We needed a web-based program that operated in real-time and was easily accessible to everyone on the team. Review Source CD CHRIS D. Owner Consumer Services Used the software for: Less than 6 months ### "Great software, with some things needing improvement." April 30, 2026 4.0 Over all its been pretty good. Still getting use to it, but I feel once I learn the ins and outs I will be able to really take advantage of it to manage the business and grow. Pros I like how clients have a hub. I like that new clients can go to my website to fill out a contact form and all of their info is automatically in jobber for me to the convert to quote/job. Cons There is too many differences between the desktop version and the app. Maybe its because I'm still new, but the app still feels clunky. Its not as easy to navigate as the site and the site is too difficult to navigate on your phones browser. Also there are things only available on the site. I think the app can use work. Especially with ease of use. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Reason for choosing Jobber Because my nephew was already using jobber and told me it was going good for him and hes in the same business as me. Review Source KB Kim B. Co-Owner Hospitality Used the software for: 1-2 years ### "Our small business relies heavily on Jobber" February 28, 2026 5.0 Great. Other than the cost, we are extremely happy with Jobber. Our small business relies heavily on a platform like Jobber. Pros Jobber is super easy to use. It allows us to keep extremely detailed notes for each client and see clients schedule easily. We use the auto invoicing for some clients which makes billing a breeze, though the invoicing process for others who don’t wish to store a card on file is also super easy and allows us to create personable emails to go along with each invoice. Customer support has been great for any questions we have had. Cons Being based in Canada, the exchange rate for the cost of Jobber really stings. Paying for extra users over the included 15 is also a tough pill to swallow. Love Jobber, but the cost definitely has us considering other options. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Reason for choosing Jobber At the time, for the pricing we were paying when we first started with Jobber, the features and pricing was the deciding factor. Now that we are on the most expensive plan and paying for lots of extra users - we are shopping around. The exchange rate between USD and CAD is what hurts the most. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) HubSpot wasn’t really the right product for us. But it was free, which worked well while we were first starting out. Review Source ED Eri D. ACCOUNTANT Accounting Used the software for: 1-2 years ### "Does the job, and does it well" April 23, 2026 5.0 Overall, my experience with Jobber has been really positive. It does what it promises, my clients actually enjoy using it, and it makes my job as their accountant a lot easier. Not perfect, but genuinely one of the better tools out there for trades businesses. Pros I'm an accountant and a lot of my clients are tradespeople, so I've spent a fair bit of time in Jobber. Honestly, it's one of the better apps I've come across for this kind of work. On value for money, I think it holds up well. It's not the cheapest option out there, but when you factor in what it does (scheduling, invoicing, payments, reporting, even a website), it earns its keep for most small trades businesses. Customer support has been solid in my experience. Whenever clients have run into something they can't figure out, the team gets back to them reasonably quickly and actually knows the product. Ease of use is probably where Jobber really shines. My clients aren't tech people, they're plumbers, electricians, landscapers, etc. They don't want to spend an evening learning software, and with Jobber they mostly don't have to. It just kind of makes sense once you poke around. Invoicing is a big one for me as the accountant. Invoices go out from the field, customers can pay online, and it all flows into QuickBooks. That last part saves me a genuine amount of time each month. I haven't run into many bugs. Every now and then the QuickBooks sync throws a wobble, but it's rare and usually sorts itself out. The scheduling tool is really handy for juggling crews and moving jobs around when something inevitably changes last minute. Drag and drop, easy enough. The website creation feature was a pleasant surprise. A few of my clients didn't have websites at all, and this gave them something simple and professional without having to hire anyone. All in all, I recommend Jobber pretty regularly. It covers the day-to-day running of a trades business and the financial side well enough that I can actually do my job properly. Cons There really aren't many downsides, but if I had to pick at something, I'd say the reporting could be a bit more comprehensive. It covers the basics well, but for deeper analysis I often end up pulling data into QuickBooks or Excel anyway. The QuickBooks integration itself is good, but not perfect, there's still the odd thing that doesn't map across the way you'd expect, so it's worth double-checking rather than assuming everything syncs cleanly. Alternatives considered [Houzz Pro](https://www.capterra.com/p/199689/Houzz-Pro/) Reason for choosing Jobber I've had a look at Houzz Pro through other clients, and while it has its strengths (especially on the design and client presentation side) it felt more geared towards interior designers and remodellers than the everyday trades my clients are in. Jobber just fits better for plumbers, electricians, landscapers, and the like. The scheduling, invoicing, and QuickBooks integration felt more practical for the day-to-day running of a trades business, and the learning curve was gentler for clients who aren't particularly tech-savvy. Review Source RA Richwell A. Operations Manager Utilities Used the software for: 6-12 months ### "A Strong Operational Platform for Growing Service Businesses" March 15, 2026 5.0 Overall, our experience with Jobber has been very good. It has helped us organize and manage key parts of our business, from customer requests and quotes to scheduling, jobs, and invoicing. It gives our team better visibility and helps keep operations moving efficiently. There are a few minor limitations, but overall it has been a reliable platform that supports both our daily workflow and our growth. Pros What I liked most about Jobber is how it gives us one central system to run the day-to-day operations of our plumbing and HVAC business. We use it to manage requests, quotes, jobs, scheduling, invoices, and customer records, so it helps keep the entire workflow organized from first contact through completion. It has been especially helpful for keeping our field and office teams aligned. The scheduling, job tracking, and quote-to-job flow make it easier to stay on top of work in progress, and the customer-facing side feels professional and easy to use. Overall, it has helped us create more structure, improve visibility across the business, and support the systems-led approach we are building. Cons What I liked least about Jobber is that there are a few small usability issues that come up from time to time. Occasionally, not all buttons or interface elements load properly on the first try, so I have to refresh the page. It is not a major issue, but it can be inconvenient during a busy workday. Another limitation for us is the lack of flexibility around phone numbers for notifications. It would be much better if businesses could port in and use their own phone number for customer notifications, since that would create a more consistent and branded customer experience. Switched from [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) We needed a platform that was more practical for our day-to-day workflow, easier to manage, and better aligned with the level of flexibility we wanted as we built more structured systems around quoting, scheduling, jobs, invoicing, and customer management. Review Source NR Nikole R. Permit Technician Accounting Used the software for: 2+ years ### "Simple and Effective Field Service Management Tool" May 1, 2026 5.0 Overall, Jobber has been a solid tool for managing field service work. It makes scheduling, quoting, invoicing, and customer communication much more efficient and helps keep everything organized in one system. While there is a learning curve and some limitations with advanced features, it improves day-to-day operations once the team is trained. Pros What I like most about Jobber is how it simplifies scheduling, quoting, invoicing, and customer communication all in one system. It’s easy for field teams to stay organized and keeps day-to-day operations moving smoothly without juggling multiple tools. Cons The biggest downside I noticed with Jobber is that some key features feel locked behind higher-tier plans or add-ons, which can drive up the cost quickly. It can also feel a bit rigid at times when trying to fully customize workflows or reporting. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing Jobber We chose Jobber because it offered the best balance of simplicity, affordability, and functionality for our team size. It’s easier to train staff on compared to more complex systems like ServiceTitan, while still covering scheduling, CRM, and invoicing without unnecessary overhead or heavy setup. Review Source JB Jodie B. Office Manager Client Relations Specialist Construction Used the software for: 1-2 years ### "Reliable, Easy to Use, and Great Support – A Strong Fit for Our Business" February 18, 2026 4.0 We use Jobber at The Comfort Specialists for day-to-day operations, quoting, scheduling, and invoicing, and overall we’re very happy with it. It has helped us stay organized, respond faster to customers, and keep our office and field team on the same page. The platform is intuitive, and onboarding was straightforward. Their customer support has also been excellent anytime we’ve had a question or needed clarification. Jobber delivers solid functionality and reliability. That said, I do feel the pricing could be a bit more competitive for what’s included. It’s a good system, but as a growing service company you always weigh cost versus features carefully. Customer Support: This is one of Jobber’s strongest areas. Support has been responsive, knowledgeable, and easy to work with. When you’re running a service business, that kind of backup matters. Ease of Use: Very user-friendly. Our team picked it up quickly, and it doesn’t require a lot of hand-holding to get started. The layout is clean and practical. Invoicing: Invoicing works well and keeps things professional. We appreciate how simple it is to convert quotes to invoices and track payments. Scheduling: Scheduling is clear and efficient. It helps keep our technicians organized and reduces back-and-forth between the office and the field. Banking and Transactions: Payment processing is straightforward, and the system makes it easy for customers to pay electronically. Bugs and Issues: We haven’t experienced any major bugs. Like any software, there are small limitations, but nothing that has disrupted operations. Overall, Jobber has been a dependable platform for our company. It keeps us organized, improves our professionalism with customers, and makes day-to-day operations smoother. With a bit more customization and pricing flexibility, it would be close to perfect. Pros Ease of use Clean scheduling and quoting workflow Strong customer support Professional appearance for customers Simple quote-to-invoice process Cons Pricing could be more competitive Limited customization in quotes (would like more font options, spacing control, bullet formatting) Would love built-in service contract templates for recurring maintenance agreements Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing Jobber ease of use, and the fact that jobber returned our call Review Source BM Bruce M. General Manager Construction Used the software for: 1-2 years ### "Great for operations and closing jobs, limited flexibility after approval" April 21, 2026 5.0 Jobber has been a strong operational backbone for our company. It keeps everything organized from first contact to payment. It’s not perfect on customization or advanced reporting, but for day to day workflow and team coordination it delivers. It helps us stay efficient and close more jobs with less friction. Pros Clean, simple interface that my team can use without training. Quoting, scheduling, invoicing, and client communication are all in one place. Optional line items in quotes are a strong sales tool. The client hub and automated reminders improve close rates and reduce back and forth. Mobile app works well in the field. Cons Limited flexibility once a quote is approved. Optional items can’t easily be added later without a new quote. Reporting and financial tracking are basic. Some integrations require workarounds. Phone and form tracking attribution is not native and needs external tools. Review Source SL Shannon L. Office Manager Construction Used the software for: 6-12 months ### "Happy with Jobber: Great App, Strong Reporting, and Support" April 30, 2026 4.0 Overall, we are very happy with Jobber. It’s user-friendly, and the customer service is exceptional. Admin controls are straightforward and easy to use, and the reporting features are strong. We also appreciate the different color options for team members on the schedule, as well as the today sheets. In addition, the integration with CompanyCam has been extremely beneficial for our workflow. Pros Jobber is very user-friendly and the app works great. Clocking in and out was not a favorite thing for our employees, but the app is easy to use and our team adapted to it with ease. Customer service is always easy to get a hold of and they are patient and check in after the issue has been resolved. Cons At times, it can be challenging to correctly sync with QuickBooks. This has led to some frustration and doesn’t seem to have an easy workaround. We’ve experienced duplicated entries and instances where payments are recorded in Jobber but not reflected in QuickBooks at all. We would also prefer the ability to have multiple quotes tied to the same request, and it would be nice to have more flexible options for archiving. Alternatives considered [JobNimbus](https://www.capterra.com/p/126797/JobNimbus/)[Roofr](https://www.capterra.com/p/208102/Roofr/)[CompanyCam](https://www.capterra.com/p/171143/CompanyCam/) Reason for choosing Jobber We use a couple of these programs, but ultimately went with Jobber as a more complete platform that integrates well with the other programs. Review Source EN Emma N. Administrative Manager Construction Used the software for: 1-2 years ### "Jobber Review" April 28, 2026 5.0 Overall, Jobber has been a great, user-friendly platform. The platform is easy to navigate and easy to train new hires on. The client life cycle matches so well will our company's work flow. Jobber support is quick to reply and problem solve. There are only a few industry-specific features I wish Jobber had to match more closely with the workflow of some of our projects. Overall, Jobber is a great platform and I would recommend it to other companies. Pros Jobber is very user friendly. The customer life cycle in Jobber is clear and easy to navigate. You can quickly view a client, quotes, the schedule, etc. from any page. The customer support is quick to reply and very helpful. Jobber also listens to the feedback we give and has made improvements to the platform based on user feedback. Cons There are a few things that Jobber does not do. For ongoing projects, the only way to keep track of those is by using the notes under the client's profile and by creating additional visits. It would be helpful if there was a way to track the progress of a project aside from visits alone, as there are aspects of our projects that do not necessitate a "visit." There is also no way to create a change order after a quote or job has been changed. Review Source CW Charles W. Owner Construction Used the software for: 6-12 months ### "Great Software for Owner/Operator HVAC Businesses" February 24, 2026 5.0 Overall, my experience with Jobber has been a positive one. It is a great blend of price and features for a business like mine. An open API or more integrations would improve it even more. Pros The price is what originally drew me to Jobber. When making the decision on which CRM to use for my startup HVAC business, other software such as ServiceTitan has more features than I need and a price point that my business won't support. Jobber was cost-effective, easy to use, and could be used with Quickbooks accounting, and therefore was a pretty easy choice. Cons I have the most issues with the app version of Jobber. Specifically, when taking notes, capturing images, or filling out forms, I have lost a lot of time when they won't upload or sync successfully. It was such a problem, that I have abandoned filling in the forms I have created. I also wish it integrated with a phone system like Ring Central. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing Jobber Price was the deciding factor when considering the other CRMs Review Source MA Matt A. Founder Construction Used the software for: 6-12 months ### "613 Plumbing inc" February 23, 2026 5.0 So far we are happy. Again on boarding and customer service/support hasn’t been good at all. However the program works very well and had lots of nice features. Pros Since using jobber we’ve increased our productivity like crazy! We are on top of follow ups and were able to schedule more calls as we are more organized and efficient. Cons When we are out of town and no service the system is a bit buggy. Causing loading pictures and descriptions issues. The on boarding call was very bad as well. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing Jobber Cost is basically the only reason. It’s still an option but for now jobber does the trick Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Better system easier to use and looks better Review Source DN DEV N. Certified applicator and president Chemicals Used the software for: 2+ years ### "Jobber an overall great service that is always improving" November 30, 2025 4.0 Our overall experience is good and we like that jobber makes updates however it is very expensive and adding the additional marketing suite gets challenging sometimes. Maybe we just need to use it more to get it money worth. Pros We enjoy most everything about jobber, I believe they try to do and add everything we need as a service provider company. Jobber has some great features for invoicing or clients from monthly billing to payment plans. Additionally we enjoy the ease of use for our team members. One big item for us as a small company is the ability to adjust and make things happen rather quickly in the app. Cons The group texting is not a feature for husband and wife clients, photos are hard to view and cannot download them to view. The ability to add fees such as late fees to invoices or convenience fees for special payment plans are not available. Lastly for a small business it's very expensive to pay in from to receive the discount that didn't include the marketing suite but we make it work as best as we can. Alternatives considered [GorillaDesk](https://www.capterra.com/p/130290/GorillaDesk/) Reason for choosing Jobber Although gorilla desk was cheaper they had a la carte pricing for documents and other items that jobber included at the time Switched from [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/) A friend said jobber was great for when and he referred us Review Source Response from Jobber Software December 11, 2025 Hi Dev, Thanks for the detailed and balanced review. We are glad Jobber is helping you run day-to-day work, especially with invoicing tools like monthly billing and payment plans, and that your team finds the app easy to use. It is great to hear the app helps you make quick adjustments as a small company. We also appreciate the specific feedback on what is missing. Group texting for husband and wife clients, easier photo viewing and downloading, and more flexibility to add fees like late fees or convenience fees are all important notes. We will share these with our product team. On pricing, we hear you. We know cost and adding the marketing suite can be a challenge for small businesses, and we appreciate you working with us. Thank you for choosing Jobber and helping us improve. RG Rosalba G. Operations Manager Hospitality Used the software for: 1-2 years ### "I Love Jobber " December 1, 2025 5.0 Jobber has truly been a life-changing experience for my business. I went from thinking I needed to keep everything in my head, on paper, or in a Google Calendar, to understanding how a real, organized business should be run. My mindset, confidence, and vision as a business owner have grown so much since using Jobber. I’ve learned how to professionally quote clients, send invoices, schedule jobs, and manage a growing team. Every time I call Jobber with a question—about anything—they take the time to help me and even ask for feedback. That level of support has made a huge difference in my journey. It honestly feels like they believe in me as a business owner. If I had to mention any cons, it would be that I wish there was a more structured, in-depth guide that I could revisit to fully master every part of the system. I would also love to see a separate option within the platform to manage subcontractors, not just hourly employees. Overall, Jobber has helped me grow out of survival mode and into a true business-owner mindset. I’m extremely thankful for the support and the systems it has given me to build something real and lasting. Pros Jobber has been a life-changing experience for my business. I went from trying to keep everything in my head, on paper, or in a Google Calendar to finally understanding how a real business should be run. My mindset, organization, and confidence have grown so much since using Jobber. They’ve supported me every step of the way, and I’m truly thankful that Jobber believes in me and my vision. Jobber has taught me how to quote clients correctly, create professional invoices, and manage a team with confidence. Every time I call with a question, they are ready to help and actually care about my experience by asking for feedback. Cons The only thing I find myself wishing for is an easy, all-in-one guide to really master every part of Jobber. Another great addition would be a way to manage subcontractors separately from hourly employees inside the system. Review Source Response from Jobber Software January 13, 2026 Hi Rosalba, Thank you so much for sharing this. It truly means a lot to hear how Jobber has supported your growth, confidence, and mindset as a business owner. We are honored to be part of your journey and to help you move from managing everything on your own to running a more organized, professional business. We also really appreciate your thoughtful feedback about wanting a more structured, in depth guide and better ways to manage subcontractors. Those insights are incredibly valuable, and we will be sure to pass them along to our team. Thank you again for trusting Jobber, and for allowing us to support you as you continue building something meaningful. MB Manny B. manager Accounting Used the software for: 2+ years ### "great company " December 1, 2025 5.0 It is very good for schedualling that rols over to invoicing. the reports are very good. the customer service is very helpful when needed. Pros As a pest control company we find Jobber to be a great software for tracking which service was conducted with chemical tracking of which and how much pestisides were used and where. Jobber is efficiant and user friendly. It is easy to useand it is very acomodating. Jobber is an office assitant in many areas of office work. Including making apointments and scheduling the week with an option to cancel and rescesule to a difernt day. invoicing with details. The work description is AI generated that makes it very proffesinal. The billing service is great. They keep on upgrading the sytem with more and better features. This is all for a minimul fee for the amuont of features that it offers. Cons not enough room to write notes. or to scheduale tasks for te sake of personnel reminders. there should be a separate task board where I can write notes for my daily schedule without enering into the system Review Source Response from Jobber Software December 30, 2025 Hi Manny, Thank you for the detailed review. We are glad Jobber has been a strong fit for your pest control business, especially for tracking services and chemical usage, keeping scheduling organized, and moving smoothly from job details into invoicing. It is also great to hear you are finding the AI-generated descriptions helpful for keeping things professional, and that our billing tools, reporting, and customer support have been working well for you. We appreciate the feedback about needing more space for notes and a dedicated place for personal reminders or daily tasks. That is a really helpful suggestion, and we will share it with our team. Thanks again for your support and for highlighting how Jobber helps you stay efficient in the office and in the field. CM Cindy M. Landscape Design Construction Used the software for: 1-2 years ### "Great for Service-Based Businesses" December 1, 2025 4.0 We like it and will continue to use it as it's the best option we have found for our service based business. Pros It is great for scheduling and letting customers know what needs to be done. The automation is great as it saves time. It gives customers and users a one stop shop experience. We like the campaign feature as well. Cons It is hard to get ahold of support sometimes. The price is pretty expensive. If we have a service like Christmas lights (they pay in full at installation) but we have to come back and take down the lights, it feels like we have to re-open the job to schedule the take downs. CC processing fees have gone up. Switched from [Joist](https://www.capterra.com/p/230138/Joist/) Didn't provide everything that we needed in one place - mainly job costing. Review Source Response from Jobber Software December 30, 2025 Hi Cindy, Thank you for the detailed review. We are glad Jobber has been a strong fit for your business, especially for scheduling, automation, customer communication, and campaigns, and that it gives your team and customers a one-stop shop experience. We also appreciate the honest feedback. We are sorry it has been hard to reach support at times. We know that is frustrating when you need help quickly. Your notes on pricing, credit card processing fees, and workflows for services like Christmas light takedowns are also really valuable. We will share this with our team. If you would like, our support team can also suggest a workflow that makes scheduling return visits easier without feeling like you have to reopen the job. Thanks again for sticking with Jobber and for sharing what would make it even better. VV Vanessa V. Owner Environmental Services Used the software for: 2+ years ### "Jobber - worth your money." November 30, 2025 5.0 Pros The software's user-friendly interface and responsive customer support are highly appreciated. The invoicing process has been significantly streamlined. Cons I am concerned about the length of time it takes for Jobber Payments to clear an ACH payment, as this could potentially leave service providers vulnerable to not receiving payment if an ACH account lacks sufficient funds. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing Jobber I selected Jobber because of its user-friendly interface and the comprehensive suite of features it offers for managing my business operations. Review Source Response from Jobber Software December 30, 2025 HI Vanessa, Thank you for taking the time to share this feedback. We are glad to hear you are enjoying the user-friendly experience, our customer support, and that invoicing has been easier with Jobber. We also appreciate you calling out your concern about ACH clearing times with Jobber Payments. We understand the importance of dependable cash flow, and we take payment security and timing seriously. If you would like, our team can walk you through how ACH processing works, typical timelines, and any options that may help reduce risk for your business. Thanks again for choosing Jobber over other options, we are grateful to support you. LA Lily A. Owner Construction Used the software for: 1-2 years ### "Great Addition To Our Business " November 30, 2025 5.0 It has been excellent and I see myself and my company using Jobber for many years to come and using all the features it has to offer. Pros How easy is to navigate, send invoices, receive payments and have everything in one place and very organized. Cons The price could be a bit lower. At least for someone that is starting out. The trial is good but it could be longer. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing Jobber The ease of use and features and how quickly it was to set it up. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Jobber has more features useful for our business and easier to use. Review Source Response from Jobber Software December 30, 2025 Hi Lily, Thank you for the detailed review. We are glad to hear you find Jobber easy to navigate and that having invoicing, payments, and organization all in one place has been valuable for your business. We also appreciate the honest feedback around pricing and the trial length, especially for those just getting started. That perspective is important to us and will be shared with our team. It means a lot to hear you see Jobber as a long-term partner for your company, and we are grateful you chose us for the ease of setup and features that support your work. SE Sarah E. Director of Operations Consumer Services Used the software for: 2+ years ### "Thankful for Jobber" December 9, 2025 5.0 After using Vcita and Square, after testing HouseCall Pro, Zenmaid & others, Jobber is the best bang for your buck. We use the grow plan where we can have up to 15 users, manage all of their schedules and maintain our efficient, reliable service, all from one spot. Pros I like Jobber for it's vast offerings including full schedule management, invoicing, follow-up details - it's the best CRM I have used as a cleaning business owner. Cons We like least about Jobber that the application is very inconsistent. We encourage our friends who work on teams to keep communication strong as the application may have you second guessing things here & there. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[ZenMaid](https://www.capterra.com/p/133875/ZenMaid-Software/) Reason for choosing Jobber The larger quantity of integrations and CRM functions, the messaging function for client's & workers, the ability to leave notes on each job. Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) We needed a more robust system, Jobber allowed us 15 users at a median price. Review Source Response from Jobber Software January 14, 2026 Hi Sarah, Thank you for the detailed review. We are glad to hear Jobber has been the best CRM you have used for your cleaning business and that our scheduling, invoicing, and CRM tools have supported your team at scale. We also appreciate your honest feedback about consistency, and we will share that with our team. Thank you for choosing Jobber and for highlighting how it has helped you manage your team and service from one place. JN Jim N. owner Environmental Services Used the software for: 1-2 years ### "Year 1 success!" December 1, 2025 4.0 Very happy with Jobber. We have been with them for just over a year and look forward to see how we can improve our business even further in year 2 alongside jobber. One suggestion would be to take one of those initial training sessions and utilize it at the end of the first year. The more familiarity we had with Jobber as the year progressed the more engaged we had become with asking how to better use the functions within the platform. Pros Their customer support is incredible. We find at times we get stuck with trying to do something within jobber and both live chat and phone support is amazing! Even from day 1 with the training sessions they offer really help set the path in utilizing the platform. Cons We are a lawn care application business and have found it to be a little cumbersome when setting up reoccurring jobs (5 applications) spaced out over the year and not in a evenly spaced time frame. Switched from [RealGreen](https://www.capterra.com/p/78106/Service-Assistant/) With the former company I worked at they use Real Green and their platform wasnt that user friendly. The only thing I liked with it was routing and measuring the properties. However everything cost additional money and more importantly there were a few times the whole platform shut down and everyone who used it was left in the dark until problem resolved. Review Source Response from Jobber Software December 30, 2025 Hi Jim, Thank you for the thoughtful review. We are really glad our support team has been there for you, from the day one training sessions to live chat and phone support when you get stuck. We also appreciate the feedback about setting up recurring application jobs that are spaced unevenly throughout the year. That is helpful context, and we will share it with our team. If you would like, our support team can also suggest a setup that makes those five applications easier to manage. Thanks again for choosing Jobber, and for sharing your idea of offering a training session again at the one year mark. We love hearing that Jobber has become more valuable as you have gotten familiar with it, and we are excited to support you as you grow in year two. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.