# Page 3 | Jobber Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Jobber the right Electrical Contractor solution for you? Explore 1456 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/127994/Jobber/reviews --- Jobber 4.6 (1456) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 6th, 2026 # Page 3 - Reviews of Jobber ## Showing most helpful reviews Showing 51-75 of 1456 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JM Josh M. CEO Consumer Services Used the software for: 2+ years ### "Fantastic CRM" December 1, 2025 5.0 I have encouraged many fellow business owners to get . The flow of information about clients and jobs and payments flows without interruption and helps us to stay on top of tasks with ease and speed. The app is amazing and keeps our guys in the field connected and able to communicate efficiently with the office. Pros allows me to stay organized and keeps me from losing track of payments or clients' correspondence. One of the things I love most about Jobber is that it is always changing by adding features that make using it easier and more efficient. I couldn't operate my business without it. Cons I honestly wish that it had been easier to integrate CallRail for incoming calls. Other than that, all of the native features have been amazing and continue to improve. Review Source Response from Jobber Software January 13, 2026 Hi Josh, Thank you for the wonderful review. We are so glad to hear Jobber helps you stay organized and on top of payments and client communication, and that ongoing improvements have made it such an essential part of your business. We also appreciate the feedback around the CallRail integration. That insight is helpful, and we will be sure to share it with our team. Thanks again for recommending Jobber to other business owners and for trusting us to keep your team connected in the field and in the office. BS Brian S. Owner Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Professional, Organized, and Worth It for Growing Trades Businesses" October 16, 2025 5.0 Overall, has been a game changer for my electrical business. It’s allowed me to present my services in a more professional way, stay organized, and save time managing client communication and payments. It’s a great tool for any service-based business looking to scale and provide a top-notch client experience. Pros has helped me organize my business in a way that feels professional and efficient. I love how clean the interface is, and how easy it is to send quotes, invoices, and client communications all from one place. It makes me look polished and helps customers feel confident in my service. Cons The biggest challenge has been the pricing structure — some of the best features are locked behind higher tiers, which can feel steep for a small business still growing. I’ve also run into a few quirks when customizing templates and would love more control over formatting for estimates and emails. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Reason for choosing Jobber I personally just liked the look of the UI, and then the free trial is where I was won over! Switched from [Markate](https://www.capterra.com/p/173150/Markate/) I made the switch from Markate to because I was ready for something that could grow with my business. Markate worked well when I was a one-man operation, but as things got busier, I needed a system that offered more automation, a cleaner client experience, and better organization across quotes, scheduling, and payments. Review Source AK Anna K. Office Manager Architecture & Planning Used the software for: 2+ years ### "Great choice for a landscaping business" November 21, 2025 4.0 Overall, seems to be a great tool for managing a landscaping business, however, snow removal side can be significantly improved (as described above). Pros The ability to schedule jobs and invoicing at the same time. It is easy to use during the rapid change of plans like cancellations. Cons We practically don't use for snow removal which seems like we are overpaying during that season. It would be great if scheduling snow removal jobs has an option to choose the order without assigning the timeframe. It will be also good to mark the boundaries of each property and see the crews progress. Alternatives considered [LMN](https://www.capterra.com/p/142064/LMN/) Reason for choosing Jobber Mostly due to the price. We wanted to check what had to offer. Review Source Response from Jobber Software November 28, 2025 Hi Anna, Thank you for the review. I am glad scheduling and invoicing together has been working well for you, especially when plans change quickly. I also really appreciate the specific feedback on snow removal. I hear that it feels like you are overpaying in that season if you are not using Jobber as much, and that you would like more flexible snow scheduling without forced timeframes, plus the ability to mark property boundaries and track crew progress visually. That is clear, practical input, and I will share it with our product team so they understand what would make Jobber stronger for winter operations. Thanks again for taking the time to lay this out. CS Chris S. Owner Construction Used the software for: 2+ years ### "We love Jobber!" November 21, 2025 5.0 Love it! We have been what we call a "Legacy" member from almost the start. We lovre that is local to our area and customer service is top notch. Constant upgrades are incredible! Pros Ease of use, never any downtime and well priced. We love the fact that all of our employees once introduced are able to jump right in with little training. Thats how easy and straight forward is! No fluff, all business! Cons Lack of color coding certain visits on schedule. Would like to be able to shift colors on the fly for subs to see the visirs easier on desktop. Review Source Response from Jobber Software November 28, 2025 Hi Chris, Thank you for the review, and for being a Legacy member with us for so long. I am really happy to hear Jobber has been reliable for you, easy to train new team members on, and a solid fit for how you run the business. It also means a lot to know our local roots and support have stood out for you. I appreciate the feedback on color coding visits in the schedule. I hear how being able to change colours on the fly, especially for subs on desktop, would make the day easier to scan and manage. I will share this with our product team. Thanks again for the continued trust and support. AS Andrew S. General Manager Consumer Services Used the software for: 2+ years ### "Reliable, Easy to Use, and Core to Our Daily Operations" November 21, 2025 5.0 Our overall experience with has been very positive. It has become the operational core of Brilliant Brothers Services and has allowed us to manage a high volume of work without sacrificing organization or client communication. The platform is stable, easy for staff to learn, and reliable day to day. Scheduling, quoting, and invoicing all work exactly as expected, and the system has helped streamline our workflow as the company has grown. There are areas where deeper customization would be helpful, but none of them outweigh the consistency, ease of use, and overall reliability that Jobber provides. Pros has become a central part of our daily operations. Scheduling, quoting, invoicing and communication are all handled in one place, and the system is intuitive enough that new staff can learn it quickly. The quoting and optional-line-item structure is excellent for upsells and flexible service packages. Calendar visibility is strong, routing is straightforward, and the ability to adjust jobs, reschedule, and update clients in real time keeps the whole team aligned. Customer support has consistently been responsive and helpful when needed. Cons No platform is perfect, and is no exception. The biggest limitations for us are customization boundaries inside the quote templates and certain workflow areas that don’t go as deep as larger field-service CRMs. For a high-volume exterior cleaning company, we would benefit from more robust production tracking tools and more flexible job type structures. That said, none of these points stop us from using the system effectively. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing Jobber Cost was far less with many similar features, even if not as robust Review Source Response from Jobber Software November 28, 2025 Hi Andrew, Thank you for such a thoughtful and detailed review. I am really glad Jobber has become the operational core for Brilliant Brothers Services and is helping you manage a high volume of work while keeping your team aligned and clients informed. Hearing that quoting, scheduling, routing, and real-time updates are working exactly as you need is great to see, and I appreciate the kind words about our Support team. I also want to thank you for calling out the areas where you want more depth. The feedback on quote template customization, production tracking, and more flexible job type structures is clear and very helpful, especially coming from a high-volume exterior cleaning business. I will make sure this gets shared with our product team so they understand the specific ways these limits show up in real workflows. Thanks again for choosing Jobber, and for trusting us as you grow. JG Joe G. owner Consumer Services Used the software for: 2+ years ### "My best friend" November 21, 2025 5.0 has been a real blessing and as it has grown, it has constantly kept up with technology. And also kept up with all new services that are available. Pros i’ve been with for several years couldn’t tell you exactly but I believe at least 8 to 9 years. I started my company by myself and Jobber was my partner, employee, and best friend and has just gotten better from there now that I have four trucks and 12 employees. Cons What I like the best was the scheduling automatically and how my foreman can download an app and know what they need to do on a daily basis and if I need to add notes, I can do that so I can scale my company better spend more time with my children Review Source Response from Jobber Software November 28, 2025 Hi Joe, Thank you for sharing this, and for being with Jobber for so many years. It means a lot to hear that Jobber was there for you when you were starting out solo, and that it has continued to support you as you have grown to four trucks and a full team. I am especially glad scheduling and the app have helped your foreman stay on track day to day, and that you can add notes easily as you scale. Hearing that Jobber has helped you grow the business while also giving you more time with your children is exactly the kind of impact we hope to have. Thank you again for your trust over the years. We are grateful to be part of your journey and we will keep working to make Jobber even better for you and your team. BG Bre G. Administrator Construction Used the software for: 1-2 years ### "We hope jobber keeps listening to customers" November 21, 2025 4.0 Jobbers improved alot and their service and research has been good. They are so close to 5 stars for that reason. Pros The interface is very friendly and easy to use most of the time. Customers seem to like how easy it is on their end. Customer support on has been always easy to access and they do alot of surveys and updates, which has been a major reason why we stick with them. We also like the online booking feature and it helps our estimator by making the route more efficient. Rarely are bugs happening. Cancelling and Rescheduling a job seems easy. Cons There are a few limitations as a large tree company, but it seems as tho is always making improvements. We don't like that we have to pay for more users than we already do. it's just not worth it. It's hard to access job forms for billing purposes. Alot of clicking around. The schedule is messy. We wish we could put in the equipment, not just the people. and that you could toggle it so that people cant be double booked. I also wish i could more easily split up a quote into multiple jobs or a job into multiple invoices. Alternatives considered [ArboStar](https://www.capterra.com/p/198069/ArboStar/)[SingleOps](https://www.capterra.com/p/176935/SingleOps/) Reason for choosing Jobber online booking and customer service and because we are only now getting buy in from the guys Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) we still use qbo but just also for crm Review Source Response from Jobber Software November 28, 2025 Hi Bre, Thank you for the detailed review. I am really glad Jobber has been friendly to use for your team and customers, and that online booking, routing, and Support have been strong enough to keep you with us. It is also great to hear bugs are rare and that cancelling or rescheduling feels straightforward. I hear you on the limitations you called out for a larger tree company. Needing to pay for extra users, job forms being hard to access for billing, a messy schedule, wanting to track equipment alongside people, preventing double booking, and making it easier to split quotes into multiple jobs or jobs into multiple invoices are all clear points. I will make sure this feedback is shared with our product team. Those are the kinds of workflow details that help us improve in the right areas. Thanks again for sticking with us and for saying we are close to five stars. We appreciate the trust, and we will keep working to earn that last bit. LL Landon L. Owner Consumer Services Used the software for: 2+ years ### "Jobber review " November 21, 2025 4.0 Excellent, has helped us project, track, and so much more we are thrilled to continue to use jobber in our business. Pros What I most like about is the job timer it has helped in so many ways! From billing to allowing the ability to see actually profitability on each project. Cons I don't like that as an admin you can't see who is clocked in when and where through the app. This would be very beneficial to manage people while being in the field. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) was able to allow us to do more in one place Review Source Response from Jobber Software November 28, 2025 Hi Landon, Thank you for the review. I am really glad the job timer has been so helpful for billing and profitability tracking; that is a great use of the feature. I also hear your point about wanting admins to see who is clocked in, when, and where from the app. I can see how that would be valuable for managing the team while you are in the field. I will share this feedback with our product team. Thanks again for taking the time to write this, and I am happy Jobber is helping you track projects and run everything in one place. RR Ryan R. Founder Consumer Services Used the software for: 1-2 years ### "A must for Independent Home Service Providers" November 24, 2025 5.0 Before , we were using 16 different apps/software services to run our day to day operations of our business. After implementing Jobber 13 months ago, we have dropped that number to 7 with Jobber being he main workhorse among them all. Customer support is unmatched, training and transition process was MUCH less painful and time consuming that we thought it would be. Over all, our field staff, administrative staff, and even our client all have good things to say about the Jobber system. Never in my life did I ever think so many clients would praise a SOFTWARE, but it happens at least a couple times a month. Pros \- Fair Pricing - Ease of use at all levels for users from Admin, to tech, to client - Online support community - VERY responsive user support - Very little bugs or issues that create downtime (updates are often in the middle of the night on the weekends) Cons \- Video uploading not supported in client text feature - Reports can get a bit clunky and take time determining how to run them to give you the data you want Switched from [Less Annoying CRM](https://www.capterra.com/p/118921/Less-Annoying-CRM/) Pricing, client hub, marketing suite, phone app, peer recomendations Review Source Response from Jobber Software November 28, 2025 Hi Ryan, Thank you for the thoughtful review. I am really glad Jobber has helped you simplify your tool stack and become the main place your team and clients rely on. Hearing that your field staff, admin team, and clients are all having a good experience, and that Support and training made the transition easier, means a lot. I also appreciate the constructive notes. I hear you on wanting video uploads in client texts, and on reports feeling clunky or time consuming to dial in. That feedback is clear and useful, and I will make sure it is shared with our team. If there is a specific report you are trying to build or a data view you wish was easier to pull, feel free to send details to Support and we can help you get the most out of what is available today while we keep improving. Thanks again for taking the time to share your experience. JR Jarid R. Landscaper Construction Used the software for: 1-2 years ### "Good product " December 1, 2025 4.0 Very happy been with this company for many of years now . Been very reliable program , also has never let me down only for maintenance of course. It helps me write words to sound even more professional & allows me to run the company stress free when it's all scheduled in . Pros Easy to operate & does everything I need for scheduling our jobs , clients love it & say the service is very professional with emails sent to them & reminders . Cons Some of the Settings are hard when sending a job to start & to repeat the job it goes across a lot of days & only want to do certain days & it doubles up & can't find the job to invoice . Review Source Response from Jobber Software December 30, 2025 Hi Jarid, Thank you for the detailed review. We are glad Jobber has been helping you schedule jobs, keep things professional for clients with emails and reminders, and run your company with less stress. We really appreciate your loyalty over the years and are happy to hear Jobber has been a reliable part of your day-to-day operations. We also appreciate your sharing that the scheduling settings can be frustrating, especially when setting up repeating jobs and finding the right job to invoice. If you reach out to our support team, we can help you adjust the repeat schedule to match only the days you want and make sure invoicing is working smoothly. Thanks again for taking the time to share your experience. HD Hugh D. Owner Construction Used the software for: 2+ years ### "Jobber Rules " December 2, 2025 5.0 Excellent service, excellent product and they respond to the concerns of their customers. I would recommend to anyone with teams in the field and who wants to run a well organized business. Pros It keeps my entire business in one place that's all connected. I literally couldn't do the amount of business I do without it. When I started back in 2019 I did 1/3 of the business I do now. Cons I don't really have any complaints. Sometimes my team in the field has issues on their phone but they are usually resolved easily. Switched from [Invoice2go](https://www.capterra.com/p/81858/Invoice2go/) So many more features for organizing and growing my business Review Source Response from Jobber Software January 13, 2026 Hi Hugh, Thank you for the wonderful review. We are thrilled to hear how Jobber has helped you grow your business since 2019 and keep everything connected in one place. It is great to know that any mobile issues your team runs into are resolved quickly, and we truly appreciate your recommendation. Thank you for trusting Jobber to support your growth and your team in the field. LM Laura M. Office administrador Retail Used the software for: 2+ years ### "All in one place! " November 30, 2025 5.0 Great way to send quotes and invoices. Client communication is really good and provide all information needed. Pros Great comunication, schedule, easy go mavigate around. Really explicid with a lot of option to provide thebest informatioma about products Cons Reports are not always complete, sometimes it takes a lot of time for people to receive information. Alternatives considered [RealGreen](https://www.capterra.com/p/78106/Service-Assistant/) Reason for choosing Jobber Because the company is still growing and for now this system works Review Source Response from Jobber Software December 30, 2025 Hi Laura, Thank you for your review. We are glad to hear Jobber has been helping with communication, scheduling, and making it easy to navigate, as well as giving you lots of options to share clear product information. It is great to know that quotes and invoices have been simpler to send, and that client communication has been strong. We also appreciate the feedback about reports not always feeling complete and delays in people receiving information. That is important for us to understand, and we would like to learn more so we can help. If you contact our support team, we can look at your setup and see what might be causing delays, and share your reporting feedback with our team. Thanks again for choosing Jobber as your business grows. HG Hunter G. Owner Facilities Services Used the software for: 6-12 months ### "Autopilot for your business" November 21, 2025 5.0 It’s been fantastic for us, from onboarding to scaling! Highly recommend to any home service business who is hesitant to move away from paper - this is jet fuel! Pros Keeps our business streamlined without having to think to hard about it. Really hard to let things fall through the cracks since we started using . Also really love the fact that reviews are tied into the system, it’s increased our reviews significantly! Cons Process flexibility could be improved but this is also its super power. Things flow the same way each job. Expense management and time management need overhauls, we stopped using these features. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing Jobber Ease of implementation and cost, other options are good but not as simple. Review Source Response from Jobber Software December 30, 2025 Hi Hunter, Thank you for such a thoughtful review. We are glad Jobber has helped keep your business streamlined and made it easier to stay on top of the details. It is great to hear the built-in reviews feature is driving more feedback for you as well. We also appreciate the candid notes around flexibility, expense management, and time tracking. That kind of feedback is incredibly helpful, and we will share it with our product team. Thanks again for choosing Jobber for the ease of implementation and value, and for recommending it to other home service businesses making the move away from paper. JB Jacob B. Office Manager Construction Used the software for: 6-12 months ### "Jobber is great!" February 24, 2026 4.0 Our overall experience with has been great. We rarely run into too many issues that aren't resolved by the amazing customer service team, and when we do run into things that aren't necessarily able to be done, the team does a great job with making sure they do what they can to make the experience a breeze. We are satisfied with the service that we are given based on the subscription we have, and don't think we'll be switching any time soon! Pros makes it efficient and easy to put new requests from customers into our system for our clients and our team. The ability to track our revenue has also been crucial, with the ability to have money directly deposited without a second thought. We can't talk enough about how much simpler Jobber has made our day to day tasks, from an initial inquiry to completing payments. Cons doesn't really have that many downfalls, but one thing we have experienced is the quality of the plugins and ability to make specific changes to various items. For example, when we were asked to change wording on our submission form, we had to stop using it because there was not the ability to have it changed. While we understand the need to have it one way for the entire area Jobber covers, the ability to customize what we need would be much appreciated. Review Source KP Katie P. Administrator Utilities Used the software for: 6-12 months ### "Jobber users for nearly a year!" October 1, 2025 4.0 Our overall experience with has been great, we've gone from a business doing everything on pen and paper and losing track of things to a much more efficient business, keeping track of everything from when a request comes in to when an invoice is paid. There are things Jobber doesn't do that we wish they did but in less than a year, we have seen really useful things be implemented and been a part of Jobber Labs to give feedback on new features. Pros It's completely changed how our business runs, being able to keep on top of everything in one place for me in the office, and for the guys in the field. Cons There are a couple of things we wish had the capability to do such as track hours more in depth and log overtime and have limits on Jobber payments but overall, we are happy. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/)[The HindSite Solution](https://www.capterra.com/p/118903/The-HindSite-Solution/) Reason for choosing Jobber Cost and ease of use - was the cheapest option and was the easiest to implement inot the business when we didn't have this kind of software before. Review Source Response from Jobber Software November 11, 2025 Hi Katie, Thank you so much for sharing such a detailed review! We’re thrilled to hear how Jobber has helped transform your business from pen and paper to a more efficient, organized operation. That’s exactly what we aim for. We really appreciate your feedback about time tracking, overtime logging, and payment limits. It’s great to hear you’ve already seen new improvements through Jobber Labs, and we’ll continue using feedback like yours to guide future updates. Thank you for choosing Jobber and for being such an engaged and supportive customer — we’re grateful to have you in the Jobber community! LG Luis G. Owner Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Get organized and impress your clients" October 15, 2025 5.0 Great tool, I love it and my onboarding team is wonderful. I also feel like I haven't ran into any bugs or issues that would affect operations. I've also been much more efficient at monitoring and tracking my workers. Pros This helped me get my field service crew and camera roll organized, was easy to use, and really boosted my revenue. I'm happy to pay for this tool every month because it works reliably and the customer support team is patient, knowledgeable, and effective. My customers love when we let them know we are on the way to the appointment and they always complement how thorough and professional my estimates and invoices are. Cons I wish it allowed videos and AI features like company cam has. I find that photos are helpful, but being able to manage video and other media in an easier way would really solve the other field service management issue of memorializing, archiving, or simple CYA for doing walk throughs before work begins or during estimates. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Reason for choosing Jobber Responsiveness of the sales team was the differentiator for me. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) wasn't using a lot of their apps/features and they required too much customization. I didn't even know FSM software was what I needed until I bought this tool. Review Source Response from Jobber Software November 13, 2025 Hi Luis, Thank you so much for sharing your detailed experience! We’re thrilled to hear how Jobber has helped organize your team, improve communication, and make your operations more professional and efficient. It’s wonderful to know our Support and Onboarding teams have been so helpful and that your customers appreciate the professionalism of your estimates and invoices. We also really appreciate your thoughtful feedback about adding video and AI functionality. That’s a great suggestion, and we’ve shared it with our product team as we continue exploring new ways to make Jobber even more powerful for field service businesses. Thank you again for your trust, enthusiasm, and kind words — we’re so glad to have you as part of the Jobber community! ER Elizabeth R. Admin. Director Consumer Services Used the software for: 2+ years ### "We Love Jobber!" October 14, 2025 5.0 We love ! We love that Jobber is always trying to improve their program. We have a new business manager that reaches out continuously to make sure we are aware of what is new with Jobber and try to offer programs that will help improve our business. Pros Easy program to work with. Love how you can customize the program to your business needs. We are new to the marketing program and payment system and we are excited to see how these two new function for our company will help! Cons I would love to have more payroll functions for commission pay employees. Commission reports that tie into invoices. Also sales reports for employees. I would like to pull reports individually for our employees to see how they are doing throughout the year. It would also be awesome for our employees to be able to view for themselves how they are doing. We know Jobber has a lot of videos to help with training. Maybe online training with a representative would help out more. It is nice to be able to share screens and do a walk thru training. Review Source Response from Jobber Software November 13, 2025 Hi Elizabeth, Thank you so much for sharing your experience! We’re thrilled to hear how Jobber has helped you customize your workflow and that you’re excited to explore the Marketing Suite and payment tools — we can’t wait for you to see how they support your growth. We really appreciate your detailed feedback about payroll, commission reporting, and employee performance visibility. Those are excellent suggestions, and we’ve shared them with our product team as we continue working to expand reporting and team management capabilities. It’s wonderful to hear how engaged your business manager has been and that you’ve found their ongoing support valuable. Thank you again for your partnership, enthusiasm, and for being such an important part of the Jobber community! DM Douglas M. Owner Utilities Used the software for: 1-2 years ### "D. Mack Lawn Care Services, LLC" November 21, 2025 4.0 I like , once I got this app, I had to learn how to use it. I love how they have tutorials and customer service is excellent. Pros What I like most about is the easy payout. I haven’t experienced the Jobber totally because I’m still use the basic CRM. I will be upgrading but don’t know when. Cons I’ve noticed that most of my clients that I have on reoccurring schedule are not on my schedule when I know I put them on schedule. I’ve been having this issue with . I have two CRMs that I use because I can actually see the two schedules of both CRMs to determine who I have for each day. Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Needed more of a app that is a lawn care or landscaping friendly. Review Source Response from Jobber Software November 28, 2025 Hi Douglas, Thank you for the review. I am glad the payouts have been smooth for you, and that the tutorials and Support team have helped you get comfortable with the app. I am sorry you are running into trouble with recurring clients not showing on your schedule. I can see why that would be frustrating, especially if it is making you rely on a second CRM just to double-check your day. That is not the experience we want for you. If you are open to it, please reach out to our Support team so we can look at your account with you and figure out why those recurring visits are not appearing. We will get it sorted and make sure your schedule is reliable. BE Brian E. Owner Hospitality Used the software for: 1-2 years ### "Maid in Mustang " November 3, 2025 5.0 Our experience has been phenomenal thus far. Any issue we have customer support has been great at assisting with us. Pros We didn’t even realize the vast amount of usages that we could get out of . From sending quotes, time keeping, invoicing, asking for reviews, marketing. You name it they have it. It has been a life saver for our company. Cons There are still a few minor details that we do come up against. The forms could be a little more customizable and less clunky but overall the “issues” we have are minor. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Reason for choosing Jobber Our choice was based off a better value. Review Source Response from Jobber Software November 13, 2025 Hi Brian, Thank you so much for sharing your experience! We’re thrilled to hear how Jobber has become such an all-in-one solution for your business — from quoting and invoicing to time tracking, reviews, and marketing. It’s great to know the platform has been such a valuable tool in helping your company stay organized and efficient. We really appreciate your feedback about making forms more customizable. That’s helpful insight, and we’ve shared it with our product team as we continue improving Jobber’s flexibility and ease of use. We’re so glad you’ve had such a positive experience with our Support team and that Jobber has been a great value for your business. Thank you for being part of the Jobber community! TP Tyler P. president Construction Used the software for: 2+ years ### "Jobber is a great tool for any business to use" February 17, 2026 5.0 absolutely love . Would recommend to anyone who wants to run a successful operation. Very easy to use Pros Easy to use, elevated business in seamless running in back ground. very easy to use and implement. Employees love as well Cons some of the changes in quotes not a big fan but will learn and move on, sometimes changes come out of nowhere Alternatives considered [Amazon S3](https://www.capterra.com/p/174285/Amazon-S3/) Reason for choosing Jobber local company and was told from other contractors using it Review Source Response from Jobber Software March 18, 2026 Thank you so much for sharing your experience. We’re glad to hear that Jobber has helped your business run more smoothly and that both you and your team are enjoying using it. We also appreciate your feedback on changes to quoting. We know updates can sometimes feel unexpected, and we’re always working to improve how we communicate and roll out changes so they’re as helpful and seamless as possible. It means a lot that you’d recommend Jobber to others, and we’re proud to support local businesses like yours. Thanks again for your support. JM Jair M. Owner Consumer Services Used the software for: 1-2 years ### "Jobber is better than expected" October 1, 2025 5.0 Id say its been great because i can work around the bugs but would prefer if they kept focusing on making everything simpler. Pros Easy to use and helps streamline alot of hard work. I love that you can choose what serviced to use so you can add on as you grow. It has helped alot Cons Some stuff was hard to learn to use and could definately use some more info. Like processing payments & adding new workers to the app so they can view their work calendar. Alternatives considered [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/) Reason for choosing Jobber The other product did not meet all of my needs Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Someone referred me to so i gave it a try Review Source Response from Jobber Software October 7, 2025 Hi Jair, Thank you for sharing your experience. We’re glad to hear that Jobber has helped streamline your work and grow your business. We appreciate your feedback about learning certain features like payments and adding new workers, and we’ll share it with our product and support teams. It’s great to know Jobber has been a strong fit for your needs. TP Tyler P. President Construction Used the software for: 6-12 months ### "Loving jobber" October 1, 2025 5.0 Five out of five I have sent it to a lot of friends. I think two have signed up already and they were loving it just as much as I am. Pros I get to spend a lot more time with my family once I have the job set up my employees can send the bills out and collect payments. It saves me a lot of time. Cons I would have to say my clients complain that they are not able to see the bill when I send it to them. They have to click on a link that takes them somewhere else would be nice if it could be set up so when I send it, they can see the whole bill instead of going to different windows. Switched from [Invoice Simple](https://www.capterra.com/p/165683/Invoice-Simple/) Honestly, I think invoice simple is a great way for young businesses to get start up but once you reach a certain level, you just need more and job or does everything I need and more Review Source Response from Jobber Software October 7, 2025 Hi Tyler, Thank you for sharing your experience. We’re thrilled to hear that Jobber has helped you save time and spend more of it with your family, while also empowering your team to manage billing and payments. We appreciate your feedback about how clients view invoices and will share it with our product team. It’s great to know you’ve recommended Jobber to others and that they’re enjoying it too. KL Katie L. Operations Manager Utilities Used the software for: 2+ years ### "Loving Jobber more and more!" April 24, 2026 5.0 Overall, is turning out to be an excellent software for service and repair companies!! At first, I was not impressed, but over the years, with constant upgrades, Jobber has become a software I will continue to use and grow with, as well as recommend to service and repair business owners! Pros I LOVE THE ACCOUNTING upgrades!!!! I really look forward to working with the Bookkeeping Team! Also looking forward to the job costing/profitability opportunities coming up!!!! Cons I am not a fan of the Timesheets. I prefer the previous layout and WISH there was a signature line so I can transfer it into DocuSign and speed my payroll process up! Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Reason for choosing Jobber is more affordable and was an easier setup Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Better field and client management with . Review Source MN Michael N. Owner Consumer Services Used the software for: 2+ years ### "Mostly Pros, a few Cons" October 1, 2025 4.0 support is very willing to take feedback and pass it to their development team. It is a straightforward CRM that is well-suited for small to mid-sized home service contractors. Would recommend. Pros The user interface is easy to learn. The customer support team always responds quickly, and is very helpful. The new split invoicing capability is extremely useful. The dedicated texting add-on is very convenient and well-priced (for our frequent use). Scheduling is easy and visually clear. Cons There is no "change log" option to go back in time and determine which users made which changes in ; the activity log is live ONLY, so we are only able to track/view the most recent 100 changes (which for our busy company is only about 2 hours worth of activity). The monthly price per additional user once you have maxed out users (on the top plan) is quite steep. There seem to be frequent bugs or lags that cause Jobber to slow down or time out during the work day, which can be inconvenient. Invoice reports are not as robust and cannot be tailored in a way that would suit our needs. Jobber app (phone) has fewer capabilities than Jobber desktop. Our admin are not always at their desks, and so would be nice if they had more of the desktop options accessible while in the field. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing Jobber Price; ease of communication with (and access to) tech support. Review Source Response from Jobber Software October 7, 2025 Hi Michael, Thank you for sharing such detailed feedback. We’re happy to hear that you find Jobber easy to use and that features like split invoicing, dedicated texting, and scheduling have been valuable for your business. We appreciate your thoughtful suggestions about change logs, mobile functionality, reporting, and pricing. Feedback like yours helps us continue improving Jobber’s performance and capabilities. It’s great to know our Support Team has been responsive and that Jobber has been a good fit for your business. CM Curtis M. Director of Operations Construction Used the software for: 6-12 months ### "Great Support, Real Time Updates" October 1, 2025 5.0 Overall we are quite happy with how has streamlined our operation and the ease of use for new hires learning both the desktop and app platforms. The ongoing updates have already shown that Jobber listens to our feedback and provides real time improvements to make our lives easier. We can’t imagine having to go back to old school paper work orders after having Jobber these last 9 months. Pros The customer support is ’s biggest asset. Being local based makes the company more relatable. Our account manager, \[sensitive content hidden\] is by far the best part of Jobber. Very responsive and helpful to every inquiry. Having our entire workflow automated and tracked for the life cycle is the biggest benefit to implementing this CRM. It makes tracking hundreds of jobs easy and efficient. Cons On the Schedule tool, or when creating a new job, we would LOVE to have the ability to see each Team Member’s availability. This would make scheduling more efficient and ensure we don’t accidentally double book one of our team. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[Jobtable](https://www.capterra.com/p/10032334/Jobtable/) Reason for choosing Jobber Seemed to offer the best value for the price. We also liked that was based in Edmonton which is our home province. Review Source Response from Jobber Software October 7, 2025 Hi Curtis, Thank you for sharing such thoughtful feedback. We’re thrilled to hear that Jobber has made it easier to manage your workflow and track jobs efficiently, and that your team finds both the desktop and mobile platforms easy to use. We appreciate your kind words about our customer support and account management team, and we’ll be sure to share your feedback with them. Your suggestion about viewing team member availability when scheduling is excellent, and we’ll pass it along to our product team for consideration. It’s great to know Jobber has become such an important part of your operations. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.