--- title: "Paysafe Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Paysafe Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more." source_url: "https://www.capterra.com/p/128002/Paysafe/" page_type: "product" language: "en" --- # Paysafe Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Paysafe ## What is Paysafe? Paysafe is the global payments platform transforming the experience economy. For more than 30 years, we’ve made every payment easier, faster and safer—connecting the digital and physical worlds through real‑time, flexible financial infrastructure. With 3,000 colleagues across 12+ countries, we help businesses deliver secure, seamless and high‑performing payment experiences that raise standards, redefine expectations and power growth. Our strength lies in the breadth and depth of our capabilities: card payments, digital wallets, local payment methods and e‑cash, all supported by global checkouts, flexible APIs, robust fraud and risk tools, multi‑currency acquiring and rich analytics. Together, these solutions give businesses the confidence, resilience and agility they need to win in the experience economy. ## What is Paysafe used for? [Payment Processing](https://www.capterra.com/payment-processing-software/)[Online Ordering](https://www.capterra.com/online-ordering-software/)[Liquor Store POS](https://www.capterra.com/liquor-store-pos-software/) Top alternative Featured Overall rating Based on 25 user reviews Reviews sentiment Positive 36% Neutral 4% Negative 60% Starting price $0.01 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Paysafe?[Manage this product listing](https://www.g2.com/products/paysafe/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Paysafe 2.3 (25) VS. [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price $0.01 per user, per month Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 2.4 (24) Ease Of Use 3.8 (26,641) Value For Money 1.8 (21) Value For Money 3.6 (20,480) Customer Service 1.7 (20) Customer Service 3.6 (20,738) ## Paysafe alternatives [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) Highest Rated [Venmo](https://www.capterra.com/p/222572/Venmo-/) [4.7 (9,306)](https://www.capterra.com/p/222572/Venmo-/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/222572/Venmo-/) [View all alternatives](https://www.capterra.com/p/128002/Paysafe/alternatives/) ## FAQs about Paysafe Overview ### Which roles and teams benefit most from Paysafe? Paysafe is most used by business owners, founders, and executives who need reliable payment processing, cash flow visibility, and transaction oversight. Operations and office management teams benefit from streamlining day-to-day payments and reconciliation, while finance managers, project-based professionals, and digital teams use it to manage billing, client payments, and online transactions efficiently. Answer based on 23 reviews Overview ### What company size and specific industries is Paysafe built for? Paysafe is designed for scaling small and midsize businesses through global enterprises in the experience economy. It serves merchants and consumer-facing businesses that need secure and flexible payment solutions, making it a fit for industries centered on digital and in-person customer experiences. Features and Usability ### What are the key features of Paysafe? Paysafe offers payment processing across ACH, credit card, debit card, mobile, online, and cryptocurrency transactions, plus payment gateway integration and website integration. It also includes recurring/subscription billing, billing & invoicing, fraud detection, PCI compliance, multi-currency support, reporting/analytics, transaction monitoring, and transaction history. Integrations ### Which third-party tools and platforms does Paysafe integrate with? Paysafe integrates with Jotform and Adobe Commerce. Jotform appears in reviewer mentions, while Adobe Commerce is listed in the official catalog, giving Paysafe coverage for form-based payment workflows and ecommerce payment processing. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Paysafe offer? Paysafe provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports face-to-face instruction, live online sessions allow guided remote setup, webinars cover group learning topics, and documentation gives written reference material for self-paced review. Getting Started and Support ### What customer support options does Paysafe offer? Paysafe provides email/help desk and phone support. User feedback on support is mixed: some customers report prompt ticket replies and helpful assistance, while others describe long holds, unanswered emails, and staff who struggle to resolve merchant issues quickly or effectively. Answer based on 7 reviews ## Features AI summary Based on 17,640 Payment Processing reviews Capterra data shows that buyers of payment processing software rank the following features as their top priorities: - **Data Security** (**58%** of reviewers rated this feature as critical) - **Online Payments** (**55%**) - **Mobile Access** (**53%**) Paysafe includes **Online Payments** and **Mobile Access**, giving businesses ways to accept digital transactions and manage payment activity on the go. However, it does not offer **Data Security**. Instead, it provides other important capabilities that reviewers also value, including **Debit/Credit Card Processing** (**52%**) and **Mobile Payments** (**49%**), helping businesses accept common payment methods and support transactions from mobile devices while giving teams more flexibility in how they serve customers. Online Payments 2.4 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Accept and process online payment transactions Mobile Access 1.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Debit/Credit Card Processing 2.1 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Accept and process credit/debit card transactions Mobile Payments 2.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Clients can submit payments via mobile devices ACH Payment Processing 2.0 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Billing & Invoicing 2.2 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Paysafe 26 features ### All Features - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Credit Card Processing: Accept and process credit card transactions - Cryptocurrency Processing: Accept and process cryptocurrency transactions such as Bitcoin - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Fraud Detection: Identify and prevent suspicious activity - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Mobile Payments: Clients can submit payments via mobile devices - Multi-Currency: Manage and handle various international currencies - Online Payments: Accept and process online payment transactions - Payment Gateway Integration: Integration with payment gateways to facilitate online transactions - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Receipt Management: Upload, track, and submit receipts in a central database - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities --- Get Advice We can help you find the software with the features you need. Features 2.3 (24) 2.3 Based on 24 reviews ## Pricing Value for money 1.8 (21) Basic $0.01 Value for money 1.8 (21) 1.8 Based on 21 reviews ## Integrations [ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 1.7 (20) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 1.7 (20) 1.7 Based on 20 reviews ## User reviews Overall rating 2.3 Based on 25 reviews Filter by rating 5(4) 4(5) 3(1) 2(0) 1(15) Mentioned topic Sorted by most recent MC Mark C. Owner Construction ### "If You Don't Want Your Money, Sign Up With PayUNsafe" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 15, 2026 Horrible. They've taken my money and not paid me in one month. The Sales Person I spoke with, \[sensitive content hidden\], did not set any expectations correctly. The initial forms he filled out for me were incorrect. And he has done nothing to support me since then. Pros Very little. Slick sales presentation, lots of promises, none kept. How can you like a company that is supposed to process credit card payments from your Customers and then doesn't pay that money to you? Cons I signed up a month ago and had payment coming in a few days. Turns out, their "Underwriting Dept" put a 7 day hold on payments to me for no good reason and without telling me. I sit a month later and payments have still not been sent to my bank account. Horrible experience with this company, never again. Switched from [Stripe](https://www.capterra.com/p/123889/Stripe/) I thought it would save me money. I was clearly mistaken. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Angelo A. niente Music ### "recensione paysafecard" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 9/10 October 8, 2023 Pros la cosa piu bella della piattaforma è la semplicita Cons quando vai a fare la ricarica in un punto vendita ti chiede il codice fiscale Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Owner Consumer Goods ### "Waste your time and loose money!" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 2, 2023 I give pay safe and national bankcard an F- for poor customer service, F- for pricing. and I do not recommend this company unless you enjoy being transferred and never having your merchant issues resolved. Pros The only thing, the online platform is easy and convenient. Cons The customer service reps do not know their product or how to resolve merchant issues quickly and effectively. I've never had a successful conversation when calling customer service Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CH Charleen H. Director of Operations Wholesale ### "Bad Service" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 31, 2023 I was cordially invited by the sales, \[sensitive content hidden\] , to open a merchant account at Paysafe, also called for Learders Merchant Services in April. However, after I read some reviews, I called and emailed \[sensitive content hidden\] to cancell my application. He told me my account was approved. And he confiremd that they would provide good services and transfer the money within 24 hours. However, here were what happened. After we started using their service on May 1st, our money was hold for a month till I made mutiple calls, emails, and finally placed a complaint to Better Business Bureau. Finally, their director, \[sensitive content hidden\] , at Risk Mgt team emailed. They hold the money because they doubted our business ligitmacy. OMG! Does not their Underwrtting dept should have checked our business history before they approved our account? They also said they found there were mutiple payments on a same card. We are running wholesale business. We cannot control how often the resellers will buy and what card they will use. I called \[sensitive content hidden\] to find what was going on. He did not answer and reply. And I emailed few times to the Risk Mgt to follow up the status, no one replied. Till I filed complain to the Better Business Bureau. \[sensitive content hidden\] replied they would make decision on the May 30th. However, it did not happen either till I called few times on the 31st. \[sensitive content hidden\] said it was too late to transfer the money. It would take 48 hours to process. So I am waiting. However, do not be next victim. Pros I do not see any value of Paysafe. Search for their reviews before you consider to use it. Cons Bad service and the untrusftul business integrity. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Marketing Manager Marketing and Advertising ### "Great tool to receive payments and purchase online" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 December 30, 2022 Good payment processing tool that is really good to use. I recommend it. Pros Make it easy to get payments from customers and also to purchase things. It's quite smooth and easy to use. Cons User interface could be more modern and smooth. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KS Katrina S. Freeelancer Hospital & Health Care ### "Totally scammm!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 18, 2022 Nothing its USELESS , SCAM, THEFT And the CUSTOMER SERVICE ARE VERY LOUSY IN RESPONDING THEY R NOT HELPFUL TOTALLY USELESS AND THEY TAKE UR MONEY! ITS NOT WORTH PROMOTING ITS VERY MUCH EXPENSIVE! Pros Nothing ITS USELESS , SCAM, THEFT AND THE CUSTOMER SERVICE ARE VERY LOUSY IN RESPONDING THEY R NOT HELPFUL TOTALLY USELESS AND THEY TAKE UR MONEY! Cons Nothing.....iTS A SCAM NOT WORTH PROMOTING its VERY MUCH EXPENSIVE! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RW Rebecca W. Ops Dr Performing Arts ### "Paysafe, competitive rates, poor integration" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 19, 2022 As the only payment merchant option with the studio management software (Jack Rabbit), we thought the rate negotiation would be nonexistent, but they were competitive with their rates to justify the system switch. However, integration with another application (Jotform) was horrible. Lots of missing data about payments in Jotform reporting and requiring a reconciliation detective to complete everyday accounting between the application and payment merchant. Neither side would assist with the technical issues and just placed blame on the other. Pros As the only payment merchant option with the studio management software (Jack Rabbit), we thought the rate negotiation would be nonexistent, but they were competitive with their rates to justify the system switch. Backend office is fairly easy to navigate. Cons Integration with another application (Jotform) was horrible. Lots of missing data about payments in Jotform reporting and requiring a reconciliation detective to complete everyday accounting between the application and payment merchant. Neither side would assist with the technical issues and just placed blame on the other. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RC Ridhima C. Project Manager Architecture & Planning ### "A reliable payment processor if you are okay with paying a premium " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 August 26, 2021 Pros The platform is easy to use and you can link up your Paysafe accounts to other online wallets . It makes online ordering a lot safer and you always know that you either get the product you want or your money back. Cons The fees can be borderline predatory and it's not uncommon for the transfer time to be longer than regular bank transfer . Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VB Valentin B. Physicist E-Learning ### "Paysafe cards are very convenient in Europe for payments < 20 USD" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 10, 2021 My overall experience with PaySafe card is very good. When I need to pay for my phone, or to have money on a card to buy from another country, I use PaySafe card. Pros Paysafe cards are used in Europe to add money to a Card (prepaid card, etc), to buy virtual currency, to send money to a friend. You can buy a Paysafe card in add money to an account in 1 hour, in Europe. For payments under 20 USD PaySafe cards are very good. Cons PaySafe card fee is 1% . In Eastern Europe PaySafe card is not very known. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FB Fernando B. MD Medical Practice ### "Beware... This company steals your money." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 30, 2021 Terrible experience!... Beware of this deceiving company. I had to deal with \[SENSITIVE CONTENT\], the guy did not even know the terms of the contract, could not explain properly the terms of it. I cancelled the account however I was charge for services never received!... My company did not even receive the credit card processor!... Pros Never received a credit card processor but still they charged me $196 Cons Beware of this company, especially of \[SENSITIVE CONTENT\]. The guy charged for a service we never received. We did not even received the credit card processor!... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/128002/Paysafe/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [PayPal vs Paysafe](https://www.capterra.com/compare/128002-207944/Paysafe-vs-PayPal) [Stripe vs Paysafe](https://www.capterra.com/compare/123889-128002/Stripe-vs-Paysafe)