--- title: "QuickTapSurvey Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about QuickTapSurvey Software - reviews, pricing plans, popular comparisons to other Survey products and more." source_url: "https://www.capterra.com/p/128025/QuickTapSurvey-Offline-Survey-App/" page_type: "product" language: "en" --- # QuickTapSurvey Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) QuickTapSurvey ## What is QuickTapSurvey? QuickTapSurvey lets you capture in-person data that matters to your business. Build, customize, and launch your data collection campaigns in minutes with 100% data coverage guarantee (no internet required). Perfect for in-person lead capture, trade shows, intercept marketing, market research, and customer satisfaction. ## What is QuickTapSurvey used for? [Survey](https://www.capterra.com/survey-software/)[Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Market Research](https://www.capterra.com/market-research-software/) Top alternative Featured Overall rating Based on 80 user reviews Reviews sentiment Positive 93% Neutral 5% Negative 3% Starting price $19 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for QuickTapSurvey?[Manage this product listing](https://www.g2.com/products/quicktapsurvey/claim_requests/new?auto=true) ## QuickTapSurvey Overview Updated September 2026 AI summary QuickTapSurvey enables businesses of all sizes to build and distribute engaging surveys across multiple channels, supporting both online and offline data collection on mobile devices. It offers customizable templates, a range of question types including multimedia options, skip logic, and analytics tools. The platform is accessible via web, iOS, and Android, with features for feedback management and reporting. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### QuickTapSurvey 4.6 (80) VS. [4.7 (2,924)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price $19 Flat Rate, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (79) Ease Of Use 4.7 (1,776) Value For Money 4.4 (55) Value For Money 4.5 (1,405) Customer Service 4.6 (67) Customer Service 4.5 (1,336) ## QuickTapSurvey alternatives [4.6 (455)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/) [4.6 (1,776)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201674/Enquetes-Maken/) Highest Rated [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) [4.7 (11,570)](https://www.capterra.com/p/176571/Google-Forms/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176571/Google-Forms/) [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) [4.6 (10,506)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/253516/SurveyMonkey/) [View all alternatives](https://www.capterra.com/p/128025/QuickTapSurvey-Offline-Survey-App/alternatives/) ## FAQs about QuickTapSurvey Overview ### What problems does QuickTapSurvey solve? QuickTapSurvey helps teams eliminate paper forms, unreliable event Wi-Fi, and slow lead follow-up by enabling fast, branded survey creation, offline data capture, and easy export. Event marketers, field researchers, nonprofits, museums, and customer experience teams use it to collect leads, feedback, and reporting data without technical setup delays. Answer based on 70 reviews Overview ### Which roles and teams benefit most from QuickTapSurvey? QuickTapSurvey is most used by marketing teams, event managers, operations leaders, and customer-facing staff who need fast, in-person feedback collection. Marketing and community teams use it for lead capture and audience insights, while directors, analysts, and assistants rely on it to streamline surveys, reporting, and on-site data gathering. Answer based on 69 reviews Overview ### What company size and specific industries is QuickTapSurvey built for? QuickTapSurvey is designed for businesses of any size that need to collect data in person with tablets and phones or send surveys online. It suits organizations across many industries, especially those that regularly gather customer feedback, conduct field research, or run event and site-based surveys. Features and Usability ### What are the key features of QuickTapSurvey? QuickTapSurvey includes core survey builder tools like customizable templates, question branching, skip logic, and a wide range of question types. Its differentiating features are offline response collection on tablets and phones, kiosk-style mobile surveys for events, and reporting/analytics for fast lead capture, customer feedback, and data export. Answer based on 55 reviews Pricing ### How much does it cost and what fees or limitations are included? QuickTapSurvey starts at $19/month for the Individual plan, with Pro at 49/month and Premium at 99/month, plus a free trial. Reviewers often like the month-by-month on/off billing and easy licensing, but some call it expensive for startups, extra devices, and additional licenses. Answer based on 20 reviews Integrations ### Which third-party tools and platforms does QuickTapSurvey integrate with? QuickTapSurvey integrates with 3 third-party platforms: Keap, Mailchimp, and Salesforce Sales Cloud. These integrations cover CRM and email marketing workflows, letting QuickTapSurvey connect survey data with contact management and campaign tools. Answer based on 6 reviews Getting Started and Support ### What training and onboarding options does QuickTapSurvey offer? QuickTapSurvey provides live online sessions, webinars, documentation, and videos for training and onboarding. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual, self-paced learning resources for teams getting started. Answer based on 4 reviews Getting Started and Support ### What customer support options does QuickTapSurvey offer, and how do users rate the experience? QuickTapSurvey offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as fast, helpful, and knowledgeable, with immediate replies and useful follow-up by chat, email, or phone. A smaller group reports inconsistent response times, missed follow-ups, and frustration when feature requests were not resolved. Answer based on 35 reviews Data collection ### How well does QuickTapSurvey work for data collection? QuickTapSurvey works well for offline and event-based data collection, especially on tablets and iPads. Marketing teams, nonprofits, researchers, and field staff value the simple survey setup, fast syncing, and easy exports. Some users want better editing after publishing, more integrations, multilingual survey handling, and lower multi-device pricing. Answer based on 25 reviews ## Features AI summary Based on 10,704 Survey reviews Capterra data shows that buyers of survey software rate the following features as their top priorities: - **Customizable Questions** (**55%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**56%**) - **Survey Builder** (**53%**) QuickTapSurvey includes **Survey Builder**, which gives teams a way to create and organize surveys efficiently. However, it does not include **Customizable Questions** or **Surveys & Feedback**. Instead, it offers **Reporting/Analytics** (**45%**), a feature that can help businesses review response data, spot trends, and make better decisions based on survey results, helping teams track outcomes and improve future feedback efforts. Survey Builder 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Create and manage surveys Reporting/Analytics 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Customizable Templates 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Survey/Poll Management 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Create and administer polls and surveys Data Analysis Tools 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Analyze survey results via statistical testing or crosstabs directly within the software Email Marketing 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns QuickTapSurvey 26 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Benchmarking: Compare key metrics for the business against prominent players in the industry - Complaint Monitoring: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Email Marketing: Create and send email blasts/campaigns - Face-to-Face: Market research conducted via in-person interviews - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Mobile Survey: Distribute a survey via mobile devices - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Offline Response Collection: Practice of collecting data and responses for market research/surveys without an internet connection - Panel Management: Conduct and manage panel discussions for the purpose of market research - Paper-Based: Market research conducted via paper - Phone-Based: Market research conducted via telephone - Question Branching: Survey design technique that directs respondents to different questions based on their previous answers - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Skip Logic: Skip over or route respondents to different questions based on their previous answers - Statistical Analysis: Apply statistical/mathematical models to sets of data - Support Audio/Images/Video: Allow media to be embedded in the question or answer options - Survey Builder: Create and manage surveys - Survey Sample Management: Manage sample of audience for conducting market research surveys - Survey/Poll Management: Create and administer polls and surveys - URL Customization: Modifying a website's URL to enhance readability, branding, or campaign alignment --- Get Advice We can help you find the software with the features you need. Features 4.3 (43) 4.3 Based on 43 reviews ## Pricing Value for money 4.4 (55) Free Trial [View pricing plan details](https://www.capterra.com/p/128025/QuickTapSurvey-Offline-Survey-App/pricing/) Individual $19.00 Flat Rate,Per Month It includes: - Reporting and Customization - Simple Surveys With Limited Question Types Pro $49.00 Flat Rate,Per Month It includes: - Surveys with custom branding and advanced question types and reports Premium $99.00 Flat Rate,Per Month It includes: - Survey automation platform with custom response flows and expert reports Value for money 4.4 (55) 4.4 Based on 55 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Keap](https://www.capterra.com/p/76390/Infusionsoft/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (67) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (67) 4.6 Based on 67 reviews ## User reviews Overall rating 4.6 Based on 80 reviews Filter by rating 5(59) 4(15) 3(4) 2(0) 1(2) Mentioned topic Sorted by most recent CR Carlos R. Front Desk Manager Hospitality ### "Makes survey's easy to handle " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 7, 2024 Pros Very easy and efficient in order to take quick forms for multiple guest at our property. This helps us improve as their feedback means very much to us! Cons Surveys can't seem to be edited once they have been published which is a bit of a downside. The price to upgrade is a bit expensive and the basic tools lack the ability for more versatile use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. rachael S. Seller Apparel & Fashion ### "Why quicktapsurvey isnt number 1" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 May 29, 2024 On the website on the right hand side has a text box/flyer that says "contact us" and its really big and gets in the way of the text on the website so you have to navigate around it. But other than that the website was easy to read and they did explain everything very well on theit websites. The cons overweigh the pros on this one and I don't really recommend this. Pros QuickTapSurvey is extremely easy to use. They have templates that help you easily create surveys. They are known for being able to create surveys and data offline which allows you to be anywhere and not have to worry about wifi connection. Cons As far as the software it does not allow you to edit a survey once it is published. That can really set you back if you made a simple small error. The customer service has reported to be really bad. It is also known to be quite expensive when you want to use the software on different devices. The lack of in-app card scan integration is a noted missing feature, limiting its functionality for certain types of data collection​. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User HR Gambling & Casinos ### "Easy Survey Tool - but There are other options " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 September 25, 2023 Pros Easy survey tool, but there are better options out there that are cheaper and integrate better. Cons Inetrgration with slack. Quick pools is easier. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Joel T. Senior Web Dev Computer Software ### "Customer satisfaction survey builder with impeccable deliverables" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 10/10 July 24, 2023 QuickTapSurvey offers an extensive and professional survey-building scope and I highly recommend it. Pros QuickTapSurvey offers comprehensive and extensive survey-building features to create user-engaging and result-driven surveys.-It supports offline surveys building-It's mobile responsive- Survey introduction (like a welcome message)-I can also use custom images (for form backgrounds or textures)-There are amazing themes available with great templates already designed to start off a project with- It supports multi-choices with an advanced conditional logic option. Cons Unlike any other tools, QuickTapSurvey has its limitations like quick search-through a form option, setup time retardation, expensive pricing plans with lots of limitations, and a per-device model.Fewer performance metrics are displayed with poor visualization. Switched from [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/) [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/) [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AX Anderson X. coordenador de marketing Information Technology and Services ### "Ferramenta completa para pesquisa de satisfação" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 1, 2023 Ferramenta muito completa e intuitiva, tanto para gerar pesquisas quanto para extrair os resultados. Cumpriu o esperado, fornecendo o que venderam. Pros A quantidade de opções que você conta na hora de montar a pesquisa de satisfação e a possibilidade de inserir imagens como opção de escolha. Cons Não tenho nada que não tenho gostado, mas se fosse para citar algo, acredito que não tenha haver com a funcionalidade da ferramenta, que seria realizar cobrança proporcional pela utilização. Reasons for choosing QuickTapSurvey Praticidade e confiabilidade dos dados extraídos. Nunca tive problemas. Mas na verdade eu testei diversos apps de pesquisa e separei alguns para indicar aos meus clientes e o QuickTap foi um que indiquei bastante quando eu precisava utilizar imagens como opção de escolha na pesquisa. Em resumo, uma ótima ferramenta. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AH abigail H. Fitness Instructor Health, Wellness and Fitness ### "Monthly Survey " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2022 Overall the software is a great tool to use to improve client and instructor environment. We can see if they are happy with the overall class or not and go forward and make changes if needed. Pros I use this feature to get a survey on how the clients feel about the fitness group classes they take. Basically have them rate it and provide feedback to improve the fitness classes. It is easy to use and send a quick link to the clients which takes a few minutes. Cons The software worked great and I never had any problems with it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 20, 2023 Hi Abigail, Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Have a great day! SK Samuel K. Consultant Pharmaceuticals ### "Survey Simplicity At Its Finest!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 10, 2021 As can probably be implied via my previous responses, my overall experience with QuickTapSurvey has been phenomenal. Setting up surveys is seamless, sharing them is as simple as can be, and responding to them is easy and takes only a short amount of time. Five stars! Pros The first characteristic that comes to mind when I think of QuickTapSurvey is SIMPLICITY. I have never used a survey platform which offers such a neat and simplistic method of answering survey questions for consumers. As can be implied via its name, QuickTapSurvey provides the responder with quick one-tap methods of response, with response options varying in form from text-only to text with picture to pictures only. Setting up the surveys is extremely simple, as well. All it takes it about 5 minutes, or in some cases, less, to set up a survey for responses. I also like how easy it is to share the survey with the appropriate responders, (as it can be done via email or text via a link). Lastly, I like the pricing for this service, as it is really fair compared to comparable services that actually offer a user experience that is not as good. Cons There is simply nothing I can point out as a negative when it comes to this service. The service aims to provide a simple method of creating surveys, and a simple way of being able to respond to them. Both of these objectives keep on getting met without fail for as long as I have been using this service, which is a decent amount of time. I would absolutely recommend the service to anyone. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Mohammed S. Field Manager Non-Profit Organization Management ### "Intuitive form design processes combine with other amazing features to give create great surveys" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 July 21, 2021 QuickTap gave us exactly what was promised, plus change. They had tailored solutions to fit all of our varied project needs. And their features are easily adaptable to serve more than the traditional processes of surveys and response collation. On two of our projects, we actually modified survey forms into real time remedial solution apps that served a wide range of purposes. Sad we couldn't raise the funding necessary to fully pilot and scale those ideas; but QuickTap allowed us to explore those ideas to the fullest extent of how they could be applied. Pros Of all the survey tools we use across the multiple projects we run, QuickTap offers the most tailormade solutions for building very interactive and hassle-free surveys. With over 30 different question types to choose from, we get to improve the questionnaire administration experience to such high levels of efficiency that we have very little work to do in terms of data reconfiguration during analysis. Cons Our initial experience with QuickTap was quite sour; with very poor customer service that ended up stalling our survey deployment by a few days since we just weren't getting the help we needed until it was past deadline. Subsequently however, they have been extremely responsive to our challenges, offering help in record time. Switched from [Survey Solutions](https://www.capterra.com/p/153927/Survey-Solutions/) It was just one of number of products we were testing one after the other. And after completing our full assessment, we moved on to the next product, which was QuickTap. Alternatives considered [SurveyLegend](https://www.capterra.com/p/156752/SurveyLegend/) [Survey Solutions](https://www.capterra.com/p/153927/Survey-Solutions/) Reasons for choosing QuickTapSurvey Faster deployment solutions and more comprehensive options for survey customization Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Business Analyst Government Administration ### "Does What It Says and Does It Well" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 24, 2020 Great experience. Does what it claims to and does it well and easily. Pros Ease of use both in setup and for the customer. Very straightforward with a number of customization options for what type of questions are asked and how it looks to the guest. Cons There used to be a way to send the same survey people are doing in person to others online or by email. They removed that functionality after being bought by Formstack. I would love to see that option return. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RC Ryan C. Business Intelligence Analyst Marketing and Advertising ### "Perfect for my need" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 7, 2020 Great overall experience with this software and the customer service is wonderful. When I was exploring the software, the team helped answer all of my questions and provided tons of resources to best inform my purchasing decision. Pros The software is at a good price point and meets my need. I needed a kiosk-like survey station in a medical practitioners office. This tool was perfect to white label the survey to match the brand and to allow for a very customized survey. I love this software. Cons The one thing that was a little frustrating was that once a survey was published you could not edit it. You had to duplicate, edit, and then republish. It was a little annoying but I assume that the function I desire is not possible because it would mess up the data and make the whole survey wonky. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/128025/QuickTapSurvey-Offline-Survey-App/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [SurveyMonkey vs QuickTapSurvey](https://www.capterra.com/compare/128025-253516/QuickTapSurvey-Offline-Survey-App-vs-SurveyMonkey)