# Page 3 | QuickTapSurvey Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is QuickTapSurvey the right Survey solution for you? Explore 80 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/128025/QuickTapSurvey-Offline-Survey-App/reviews

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QuickTapSurvey

4.6 (80)

[View alternatives](https://www.capterra.com/p/128025/QuickTapSurvey-Offline-Survey-App/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of QuickTapSurvey

## Showing most helpful reviews

Showing 51-75 of 80 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KO

Kinga O.  
Contributing Writer  
Marketing and Advertising  
Used the software for: 6-12 months

### "A tiny real gem"

April 14, 2019

5.0

Would recommend it if you need a lot of real-time customer feedback!

Pros

So intuitive! We used it for collecting customer feedback and it works really well, also end users liked the design so they were willing to take part in our research.

Cons

For what we need, it is expensive and works only on one device unless you pay even more.

Review Source

MB

Mike B.  
Director  
  
Used the software for:

### "This software is excellent and does exactly what it promises!"

October 6, 2015

5.0

We have been using this software to create data capture surveys for our clients for over 3 years now and have found the whole experience easy to understand and once the question types are fully understood very easy to use. We have created surveys in Russian, German and French although we are a UK company. We have found the customer support to be efficient, knowledgeable and easily accessible along with a friendly approach. We look forward to many more years of creating surveys for our clients!

Review Source

Response from Formstack

November 10, 2015

Thanks a lot for the awesome review. We are happy to see your long standing use of the platform and also look forward to many more years! We will send your feedback around making question types easier to understand to our Product Team. If you have any other questions or suggestions, please let us know. As you know, we're always here to help!

VD

Velveena D.  
Director of Institutional Effectiveness  
  
Used the software for:

### "Quick Tap Survey is on TOP!"

October 6, 2015

5.0

The software has greatly benefited survey efforts at Dine College among our students, stakeholders, and our community. We use the tablets more then Survey Monkey or Google Survey due to its off-line usability, affordability, and easy to create questions and set-up process. Our office uses the product to capture data from learning workshops, events, data entries, and grant outcome measurements, such as Title III and AIHEC AIMS reporting. The tool and application is very user friendly. I do, however, look forward to seeing the tools moving to an online survey some time in the future. That would be awesome.

Review Source

Response from Formstack

November 10, 2015

Thanks a lot for the awesome review. We will submit your request for online surveys to our Product Team. If you have any other questions or suggestions, please let us know. As you know, we're always here to help!

MA

Megan A.  
Social Worker  
Hospital & Health Care  
Used the software for: 6-12 months

### "QuickTap Surveyor"

December 12, 2019

3.0

Overall it has even decent; I no longer use as frequently.

Pros

Surveys offered are simple and easy to complete; surveys are also reasonable in terms of length and time required to complete.

Cons

Very few surveys are ever offered; takes a very long time to redeem any type of reward after completing surveys.

Review Source

RU

Ryan U.  
Engineering & Sales  
  
Used the software for:

### "Very Good with Lots of Potential"

October 8, 2015

4.0

I am a contractor who found this as a way to collect leads offline on a tablet at our annual trade show and was so happy with the design options, customizable input screens and overall quality that I want to use the collect information from all of our customers on a daily basis. Unfortunately there is no way to email surveys to customers who call in and set up an appointment so that our salesmen can arrive with more information. Great support though, thanks Will for your help, and also the question branching feature looks great for us even though I haven't gotten to really use it yet.

Review Source

Response from Formstack

November 10, 2015

Thanks a lot for the review. We will submit your request for sending surveys by email to our Product Team. If you have any other questions or suggestions, please let us know. As you know, we're always here to help!

NA

Nadin A.  
Marketing Manager  
  
Used the software for:

### "Loved it! You guys just need to make it more user friendly "

November 16, 2015

4.0

Pros: - large variety of question times - Perfect solution for quick access survey on my Ipad - Multiple responses on the same device unlike other websites that pop up "sorry, you have already completed this survey" Cons: - Not very user friendly - i still struggle till this day to find some items on the website not everything is clear - You should have a free trial package for a short period with no limitations cause there is a much bigger difference with the 10 response limitation. So if I had full access to your services for a short period of time it would've encouraged me to purchase it sooner.

Review Source

Response from Formstack

November 19, 2015

Thanks a lot for the review and for the honest feedback. You will be happy to know that we are working on a release that will make the experience much more user friendly! Stay tuned!

Jack M.  
Member  
Civic & Social Organization  
Used the software for: Less than 6 months

### ""Easy to create survey, single use pricing, iPad support""

August 9, 2016

4.0

Needed lead capture for a one-off event. I liked the survey creation tool, the month-to-month pricing which can be downgraded to "free" at any time and iPad support. Also, results are easily exported.

Cons

Results retrieval should be more prominent.

Review Source

AH

Amanda H.  
Administrative Assistant  
  
Used the software for: 1-2 years

### "I use this program for our office surveys. it is a great program and easy to acces my responses. lik"

June 27, 2018

5.0

Pros

I like how it will pull your responses and put them into an excel file to easily use and present to everyone.

Cons

I would like to see a better variety of backgrounds and ability to use you logo even for the basis package

Review Source

Brett G.  
PGA Director of Events  
Sports  
Used the software for: Less than 6 months

### "Great App! Simple to Use!"

June 14, 2016

5.0

This app is really easy to use! The set up was simple as was the interface for people to use. We ran a contest for our Mobile Golf Events business and it worked out great! Plus the low cost per month is awesome!

Review Source

Allister L.  
  
  
Used the software for: Less than 6 months

### ""Great easy to use platform which looks very professional on iPads.""

June 16, 2016

5.0

Easy to create professional looking ipad surveys that looks custom built. Great for functions and trade shows. You can also customise background images to make it branded solution.

Review Source

VR

Verified Reviewer  
Principal  
Information Technology and Services  
Used the software for: Less than 6 months

### "One of the best Apps!"

August 11, 2016

5.0

I needed to get a survey up and running quickly and I was able to build a quality survey myself in minutes. This is a great product and I will be using it again.

Review Source

Lucy G.  
Community Engagement Manager  
Internet  
Used the software for: Less than 6 months

### "null"

June 1, 2016

5.0

Review Source

Pascal B.  
General Manager  
Computer Software  
Used the software for: Less than 6 months

### "null"

November 10, 2016

5.0

Review Source

KP

Karen P.  
President, Co-PI EvalFest  
  
Used the software for:

### "Great product, best customer service ever!"

October 6, 2015

5.0

QuickTap is the only product on the market that allows us to collect survey data the way we want. They have worked with us from the beginning to meet our needs and to help us plan for and troubleshoot a very complicated survey plan. We literally would not be able to conduct our research without this platform.

Review Source

Response from Formstack

November 10, 2015

Thanks a lot for the awesome review. We are happy to hear that you enjoy working with our Customer Success Team. Let us know if there is anything we can do to improve.

JM

Jim M.  
President  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Great Survey App - on or off-line"

June 15, 2016

5.0

This is a solid little survey app that was used for a professional business application. Their customer service is very responsive and is one of my best customer relation experiences to-date. The website survey builder is intuitive and easy to use. The tablet app works whether connected to the internet or not (a big bonus), and it worked well on an 8" android tablet. Would definitely recommend giving them a try.

Pros

\- Ease of building surveys - Very response customer service - Solid app

Cons

\- A few questions types I would like to have added (such as the option to log a time). The app automatically records when the survey begins but in my case it would also be good to have the use input a time. - Some questions (depending on the circumstances) such as "date" may require user input instead of just defaulting to the current date and allowing the user to "accept" that input - Not the cheapest app, but the ability to turn services on/off by month helps

Review Source

JW

Jacqui W.  
Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "A useful product which helps gather clients views on services - attractive, simple and works"

March 1, 2018

5.0

We are always looking for good value innovative technology which can be used with charities and non-profits to collect data - the charity we were working with went on to purchase the product and seems pretty happy with it.

Pros

Easy to set up and with some nice graphics. We tried it out with an arts charity in South West UK to gather evidence about the difference their services make. The charity needed something that could work offline on a tablet and would suit a variety of clients, gather statistics and provide reports.

Cons

would be great if Quick Tap publicised their rates for Non-profits

Review Source

SR

Shauna R.  
Marcom WiseSaaS  
  
Used the software for:

### " QuickTapSurvey helped us gather leads and customer data"

October 12, 2015

4.0

I have used QuickTapSurvey during several trade shows and have been impressed with how easy QuickTapSurvey is to setup and use on our staff's smartphones and tablets, gathering extremely valuable data. It was nice to conduct surveys without any internet connection, allowing me to sync the data later.

Review Source

Response from Formstack

November 10, 2015

Thanks a lot for the review. We are happy to hear that you found the tool easy to use. Let us know if there is anything we can do to improve.

JS

Jocelyn S.  
Content Marketing Manager  
  
Used the software for: 6-12 months

### "Great online tool to get a semi-custom look for customer surveys"

September 26, 2017

4.0

Pros

This was built to use with iPads and has a nice clean look. Plus, we were able to conduct surveys even in places with no Internet access.

Cons

We were somewhat limited by how much we could customize the look of the surveys and the answer choices for our questions.

Review Source

AI

Alejandro I.  
Technology Director  
  
Used the software for:

### "Excelente!"

October 8, 2015

5.0

This software is simply the best, been working with it for months. Our team loves it, and now with the Android App, our staff can go easily on the field completing surveys on the go. Great costumer service, highly recommended!

Review Source

Response from Formstack

November 10, 2015

Thanks a lot for the awesome review. We are happy to hear that your team is loving the Android app. Let us know if there is anything we can do to improve.

VR

Verified Reviewer  
Manager IT  
Printing  
Used the software for: Less than 6 months

### "Love this product!"

December 1, 2016

5.0

If you need to do online surveys this is a great product to use. It's very easy to use with a LOT of options. The reporting on completed surveys is also excellent.

Pros

Easy to use A lot of options Great reporting

Cons

None that I could see.

Review Source

JA

Jake A.  
  
  
Used the software for:

### "Great product, even better customer service!"

November 16, 2015

5.0

I've been using quicktapsurvey for a few months now, and I love the ability to customize the user experience. Additionally, their customer service is amazing, they always stay in touch to answer questions. The results have been great and they have a built a very extensive knowledge base to assist each client.

Review Source

Response from Formstack

November 19, 2015

Thanks so much for the awesome review!

IS

Irene S.  
Director  
  
Used the software for:

### "Have just started using the software - imported from survey monkey. So far so good!"

February 24, 2016

5.0

Pros: Very good support - quick responses Easy interface - quite easy to manipulate Imported from survey monkey in order to get off line responses Cons: Skip logic is a bit basic - if there are multiple answers to a question can't assign different 'go dos' to other questions Cannot add pics in the basic package

Review Source

NS

Nathan S.  
Marketing Strategist  
  
Used the software for:

### "Brilliant"

October 16, 2015

5.0

QuickTapSurvey has the most features of any application I searched online, and was a very easy process to create our first survey.

Review Source

Response from Formstack

November 10, 2015

Thanks a lot for the awesome review. We are constantly looking for ways to make QuickTapSurvey even easier to use. Let us know if there is anything we can do to improve.

CC

Colm C.  
  
  
Used the software for:

### "Amazing performance, amazing service"

January 7, 2016

5.0

So happy with this. The app preforms so well, the customer service is prompt and great. The only improvement is the process of making the surveys, its still not as slick as it could be. But otherwise, really happy

Review Source

JM

Jeff M.  
Owner  
  
Used the software for:

### "Surveys done right"

November 13, 2015

5.0

Works flawlessly. Surveys are easy to set up, templates are available or create your own. The best part is you do not have to be connected to WiFi in order to collect data!

Review Source

Response from Formstack

November 19, 2015

Thanks so much for the awesome review!

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