Who Uses This Software?

Trade show exhibitors, event marketers, or for a kiosk in a retail setting.


Average Ratings

4 Reviews
  • 5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $79.00/month/user
  • Pricing Details
    Small business and B2B plans
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Straight Shot Solutions
  • www.icapture.com
  • Founded 2002
  • United States

About iCapture

iPad/iPhone and Android application with business card capture, badge and bar/QR code scanning, kiosk capture, online/offline functionality, CSV data export, real-time reporting, branching, skip logic. Integration partners include Salesforce, Pardot, Marketo, Eloqua, Infusionsoft, MailChimp, Constant Contact, iContact, aWeber, MySQL.


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iCapture Features

  • Business Card / Badge Scanning
  • Dashboard
  • Data Extraction
  • Data Verification
  • Form Builder
  • Lead Distribution
  • Lead Enrichment
  • Lead Notifications
  • Lead Nurturing
  • Lead Scoring
  • 360 Degree Feedback
  • Custom Survey URLs
  • Data Analysis Tools
  • Email Distribution
  • Embeddable Survey
  • Kiosk Survey
  • Mobile Survey
  • Multiple Question Types
  • Offline Response Collection
  • Online Survey
  • Paper Survey
  • Phone Survey
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video
  • Templates

iCapture Reviews Recently Reviewed!

This product helped save on budget and was so easy to use!

Jul 18, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Our team loves that iCapture is integrated with Marketo and the ease of use it was sold us on the product. Customer Service has been excellent.

Cons: Maybe in the future the product will expand to name badge printing from a registration standpoint. That's the only addition we'd like to see.

Overall: We save over $5000 on budget throughout the season of events by using this program. We were also able to capture 4x as many leads with all the licenses that we were able to have with our account.

From My Initial Phone Inquiry to My Panic Phone Call an Hour Before Show Open, Their Service Was A++

May 25, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our sales team is made up of a small group of young, eager college grads and well over a hundred industry veterans, many of whom have worked for our company for 30 years or more. Contact information collected at trade shows has historically been written on paper and then remained in the hands of the salesman lucky enough to collect it, allowing no way for our corporate team to know if sales could be linked back to any certain show. The iCapture Software provides the PERFECT solution for all of these problems. It's clean look and simple operation offered our older employees an unintmidating experience as they incorporated technology for the first time and it's feature-rich tools and seemingly endless array of customization options engaged even the younger more tech-savvy. One customization option is the ability to create and program your own list of qualifying questions. We formed groups combined with both new and veteran members of our sales team and tasked them with providing the most important questions to ask to determine if each visitor to our booth was a buyer, a browser or not interested in our products. On show site, the ability to scan both badges and business cards meant that the team was able to engage with more booth visitors than in years passed. The numerous options for sorting and distributing the data collected meant that a master file could be maintained at our corporate offices and copies easily sent to the salesperson responsible for capturing it.

Cons: The iCapture software provides so many ways to customize it's proponents to each company's individual needs that it is honestly difficult to find something not to like about it. The only area I struggled a bit with was the photo management system and the struggle was more user created than a software flaw. We wanted to take advantage of the apps ability to push product information instantly via email to customers who request it. In order to do this for the 29 components we showed, I uploaded a substantial amount of photos and documentation. When the time came to link possible requests and responses to the pictures and documentation that would be sent, I realized that I should have used the option to create new folders and upload these pieces keeping those needing to be grouped together organized within these folders. Instead, all of the items I uploaded were now alphabetized in the one main folder and the task of once again grouping the items needing to be sent together became very time consuming. The software provided a way to keep the items organized but I wasn't clearly presented with this feature nor did I easily find instructions on how to accomplish the task. This learning curve was in no way enough to alter the way I feel about this amazing software and the outstanding level of customer service that is provided by Ed and the iCapture Team.

Overall: More qualified leads, an organized system for sorting and distributing the leads we did get and the ability to instantly send information to a customer requesting it on show site at a kiosk

Awesome find and Saver

Mar 29, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Compatibility with Marketo
No delay in receiving leads
Customer Support

Cons: Had some small minor tweaks that slowed up the process, but once we found the error we were able to get it all fixed.

Overall: I was excited to find an app that was not only compatible with our marketing communication platform, but also a great savings in cost for all the events that we USED to pay for lead scanning. In a three months time period we've already saved and plan to use iCapture for many more events this year. Working with Ed has been awesome. The team is so supportive their even 'on call' during weekend events. It's very user friendly and worked well with everyone from the sales team to the leadership team. The instant availability of the data is probably our favorite part! *Highly recommend*

iCapture has saved us money and added functionality

Mar 29, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, cost efficiency

Cons: Does not easily integrate with some shows' scanning systems

Overall: We have been using iCapture for nearly a year. It is so easy to use! It is very efficient and has saved us money (vs rental of lead retrieval units at events we attend). We are now also able to electronically collect leads at shows that do not offer lead collection systems. In addition, we have successfully integrated iCapture with Eloqua, which we also have integrated with our CRM so leads are automatically added to our system. It has been a huge help in tracking leads and we can now better determine the value of events we attend. This is a huge win for our marketing team!

Recommendations to other buyers: I love that we can now integrate with our Marketing Automation and CRM systems