--- title: "Host PMS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Host PMS Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more." source_url: "https://www.capterra.com/p/128032/Host-PMS/" page_type: "product" language: "en" --- # Host PMS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Host PMS ## What is Host PMS? Hotel software that provides room tape chart, night audit, sales analysis, cardex/profile management, housekeeping/maintenance, etc. ## What is Host PMS used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €10000 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Host PMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.hostpms.com&name=Host PMS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Host PMS 4.6 (5) VS. [4.8 (1,602)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price €10000 Per Feature Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (5) Ease Of Use 4.6 (1,602) Value For Money 4.8 (4) Value For Money 4.6 (1,528) Customer Service 3.8 (5) Customer Service 4.7 (1,570) ## Host PMS alternatives [4.7 (118)](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [Hotelizer](https://www.capterra.com/p/251146/Hotelizer-PMS/) [4.9 (91)](https://www.capterra.com/p/251146/Hotelizer-PMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/251146/Hotelizer-PMS/) [View all alternatives](https://www.capterra.com/p/128032/Host-PMS/alternatives/) ## FAQs about Host PMS Overview ### What company size and specific industries is Host PMS built for? Host PMS is designed for businesses of all sizes, with a focus on hospitality operations, restaurants, and events companies. It suits organizations that need to manage room reservations and allotment processes, making it relevant for lodging providers and service businesses handling bookings and event-related scheduling. Features and Usability ### What are the key features of Host PMS? Host PMS offers core reservation and front desk management for single property and multi-property operations, plus vacation rental support. It includes GDS/OTA integration, online booking, rate management, housekeeping management, guest experience management, loyalty program tools, marketing automation, and point of sale (POS) functions. Getting Started and Support ### What training and onboarding options does Host PMS offer? Host PMS provides in-person training and documentation to help teams get started. In-person sessions support direct instruction and guided setup, while documentation offers written reference material for self-paced review and feature lookup as needed. Getting Started and Support ### What customer support options does Host PMS offer? Host PMS offers 24/7 Live Rep support. With no reviewer feedback available on support experience, there is no user-reported evidence to describe response times, helpfulness, or common frustrations. ## Features AI summary Based on 2,051 Hospitality Property Management reviews Capterra reviewers highlight these as the features buyers value most when choosing hospitality property management software: - **Reservations Management** (**63%** of reviewers rated this feature as critical) - **Calendar Management** (**64%**) - **Online Booking** (**59%**) Host PMS supports **Reservations Management** and **Online Booking**, helping properties manage guest bookings and accept reservations through digital channels more efficiently. However, it does not include **Calendar Management**. Instead, it offers other important capabilities that reviewers also value, including **GDS/OTA Integration** (**50%**), **Front Desk Management** (**46%**), and **Rate Management** (**40%**), giving teams better control over distribution, daily operations, and pricing decisions while helping businesses improve occupancy and guest service. Reservations Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Online Booking 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform GDS/OTA Integration 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Global distribution system used by online travel agencies to track availability and manage reservations Front Desk Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Check guests in and out, issue key cards, schedule wake up calls, or other requests Rate Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track/optimize rates in relation to usage Housekeeping Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Host PMS 13 features ### All Features - For Vacation Rentals: Designed for vacation rentals - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Multi-Property: More than one location - Online Booking: Book meetings and appointments through a website or digital platform - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Rate Management: Track/optimize rates in relation to usage - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Single Property: One location --- Get Advice We can help you find the software with the features you need. Features 4.4 (5) 4.4 Based on 5 reviews ## Pricing Value for money 4.8 (4) Basic €10,000 Per Feature, Value for money 4.8 (4) 4.8 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (5) 3.8 Based on 5 reviews ## User reviews Overall rating 4.6 Based on 5 reviews Filter by rating 5(3) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent VF Vitor F. IT Hospitality ### "A view from IT" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 6, 2021 Since we start use HOST, from IT perspective my work and the control of systems was simplified, since we have a lot components in one system. The fact that it's a cloud program, we only need to upadate versions on servers and no work need to be done in user computers. We also have regular updates. With Host, GPDR compliency was assured. Pros Since we came from other similar software, than in the end was no support, it was very surprised than with HOST, we actually have a team that help us, and the transitions was quite easy, and made in 2 months of work. We migrate from 5 different software to 1 with practically same features, and we a clean user interface. Cons Since we have two hotels, and have a central management hotel view, sometimes some configuration inside items cannot be exported directly to properties and it kind duplicate the work... Examples: printers,\[POS: sectors, user credentials\] Switched from [Simphony POS](https://www.capterra.com/p/202814/Oracle-MICROS-Simphony/) [OPERA Cloud Property Management](https://www.capterra.com/p/266207/OPERA-Cloud-Property-Management/) [SpaSoft](https://www.capterra.com/p/152719/SpaSoft/) No support in Portugal, discontinued products, compliency with portuguese laws Alternatives considered [Newhotel Cloud Suite](https://www.capterra.com/p/128813/Newhotel-Cloud-PMS/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FA Fabio A. GM Hospitality ### "Good overall" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 20, 2021 It works, gets the job done and provides adequate info. Pros Very stable, fast, reliable software. Has all the tools you need to run your hospitality / F&B business. Cons It would be nice to have further customization options. Specially reports. Some tools are less than intuitive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User VP Revenue Management ### "Awesome and Clear Product" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 July 26, 2018 Pros This is a product that has been an all-rounder for us. It has allowed us to ensure we are up to date in all areas and has been very efficient and easy to use. Cons Whenever any issue does arise, it is possible to get it resolved by the team but the time it takes could be improved. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 27, 2018 Thank you for your review! We will consider your opinion. IF Iolanda F. General Manager ### "Pleased with this hotel management software that is fully integrated." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 July 10, 2017 Pros Very pleased with all the possibilities that the system offers in terms of Sales & Marketing analysis. Cons Very pleased in the past with the custumer support. At the moment not pleased with the reponse time or quality of the support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 11, 2017 Dear Iolanda We truly appreciate your review and we will take into consideration all the referred pros and cons! In order to improve our customer support, Host Hotel Systems is increasing the team and investing in its training. Thank you for your honesty. HHS teamnd its formation. LJ Luis J. General Manager Hospitality ### "Great hotel managment system - user friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2017 Pros Very complete in all aspects (comercial and financial statistics). Helpdesk always ready to help and accept to improve the system. Cons Lay out when trying to open on a table or smart phone should have a mobile app in order to be always connected. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 11, 2017 Dear Luis We really appreciate your review! Our mission is to develop innovative and integrated solutions focused on the hospitality market, by always thinking about in our clients' needs!. Therefore, our team will analyse your pros and cons! Thank your for your honesty HHS team ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.