Wrightsoft

Right-Suite Universal

4.5 / 5 3 reviews


Average Ratings

3 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows

Vendor Details

  • Wrightsoft
  • www.wrightsoft.com/

About Right-Suite Universal

An integrated program featuring residential and commercial duct, hydronic, radiant, or geothermal loop system design and reporting.


Right-Suite Universal Features

  • Billing & Invoicing
  • Customer Database
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management

Right-Suite Universal Reviews Recently Reviewed!


Capterra-loader

Wrigthsoft is the Right Stuff for Building Load Calculations

Aug 11, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
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Pros: Ease of use for the draw board. You map out the structure on site if you have a capable laptop, and can see the required load to air condition the space right then and there.

Cons: Some features are not obvious. It requires a "left click" to update some of the Manual D features, but once your learn them, it's quite easy.

Overall: In the past I have used a competitive product that wants you to purchase each feature. Wrightsoft, you can purchase all of the features for one price, then updates are done automatically. Pay a small annual fee for tech help and updates. Also, you can use the product on one desktop, and one laptop. What more can a contractor ask for?

Easy of use for Bryant HVAC Dealers

Mar 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We use the program to compare Bryant HVAC systems on a good, better, best levels. Its great for the customer to be able to see the differences right from an iPad in their home.

Cons: We had some issues with customizing the product to our needs but with support and a little work, we were able to get the product to our liking pretty quickly.

A great mobile program for in home selling

Apr 04, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: We use a mobile version of the program for equipment sizing and in home selling. Being able to use the program on an iPad was a great benefit, but we can also use it on a desktop within the office - which is great as well. The program was also highly recommended by the equipment brand we carry.

Cons: One of our technicians had some trouble customizing the program to his needs and dealing with tech support through emails was a tedious process. But in the end they worked until the solution was found. This is not a "beginner" level type software, it does take some time to get used too and navigate.