Who Uses This Software?

10,000ft supports dynamic organizations that manage multiple people + projects. If you need real-time insights to make quick decisions on constantly-changing scopes, resourcing + budgets, we can help.


Average Ratings

27 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $150.00/month
    See pricing details
  • Pricing Details
    Pricing is sold in groups of 10 users starting at $150/month or $1200/year.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • 10,000ft
  • www.10000ft.com/
  • Founded 2012
  • United States

About 10,000ft Plans

10,000ft is a simple yet powerful resource management + project planning tool designed to help dynamic organizations make confident operational decisions. 10,000ft surfaces critical data like project budgets, team utilization, staffing conflicts + hiring needs in real time. Teams who use 10,000ft feel more empowered because key data is always visible + high-level outcomes stay top of mind. 10,000ft has been recognized for its design excellence with awards from FastCo, SXSW, IxDA + IDSA.


10,000ft Plans Features

  • Campaign Management
  • Collaboration
  • Document Management
  • File Sharing
  • Project Management
  • Task Management
  • Time Tracking
  • Billing & Invoicing
  • Client Portal
  • Collaboration Tools
  • CRM
  • Document Management
  • Portfolio Management
  • Project Management
  • Proposal Generation
  • Quote Management
  • Resource Management
  • Time & Expense Tracking
  • Budget Management
  • Issue Management
  • IT Project Management
  • Milestone Tracking
  • Percent-Complete Tracking
  • Portfolio Management
  • Project Planning
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Task Management
  • Time & Expense Tracking
  • Budget Management
  • Collaboration
  • Dashboard
  • Issue Management
  • Milestone Tracking
  • Portfolio Management
  • Project Planning
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Task Management
  • Time & Expense Tracking
  • Capacity Management
  • Data Visualization
  • Demand Forecasting
  • Drag & Drop
  • Employee Scheduling
  • Filtered Search
  • Resource Allocation
  • Skills Tracking
  • Utilization Management
  • Automatic Time Capture
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Employee Database
  • Expense Tracking
  • Mobile Time Tracking
  • Multiple Billing Rates
  • Offline Time Tracking
  • Online Time Tracking
  • Overtime Calculation
  • Time per Project Reporting
  • Vacation / Leave Tracking

10,000ft Plans Reviews Recently Reviewed!


Our entire company runs off, it revolutionized our billing model

Feb 20, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: I love how you can allocate team members to projects. I also love that it got us away from the "timer method" of time tracking. This is much easier for my team.

Cons: The reporting functions leave a little to be desired. Most of all I would love for job costing to be included.

Good Overall product, but lacks some important features.

Feb 19, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to use. Excellent customer service. Nicely done user interface.

Cons: Lacks some important features. Vacation/PTO tracking should be more robust. QB export is not customizable. No ability to dictate payroll period. Lacks notifications for approval processes.

An easy to install and use program. Very good customer support.

Feb 18, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use and user interface. Customisation is easy and straightforward. Basic reporting is functional.

Cons: Reporting can be limited. No Gantt chart - scheduler is not as comprehensive as a Gantt chart. The inability to set reminders at key milestones.

Overall: Enabled one stop reporting for all projects as well as providing an easy overview.

Not overly happy with the product

Feb 14, 2018
2/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: It lets me see my team's schedule in a way that makes it easy to see where they are and what their availability is.

Cons: Due to the fact that I have used other similar software at other companies, there are a lot of things about this software I do not like. The import is very limited. They finally added bulk project edit but still doesn't allow you to edit the important fields like resource or placeholder. We have a lot of projects and resources so the system is extremely slow, sometimes unusable. The schedules should allow you to copy and paste a project or drag and drop when there are multiple people on the same project. It doesn't show a lot of information when you hover over the scheduled task. You can't set the working time for a 40 hour week because then it won't let you schedule anyone for the non-working day like Saturday and Sunday. I could go on and on.. I have to use this software because it is what my company decided to go with, but if it were up to me I would use another product.

Capterra-loader

Easy to Use, but lacks core functionality

Feb 14, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It's ease of use and mobility. It allows me to easily adjust time for people and pull quick analytics when necessary.

Cons: It doesn't link people's time sheets to the master schedule and it makes it really difficult as our resource manager to know accurately what people are working on.

Overall, I think this is a great scheduling and forecasting tool for a small, virtual team.

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the user interface the most. I am a visual person and this tool paints a picture for me very quickly. I can easily see who is overloaded and who has capacity. I also really enjoy the analytics and reporting features.

Cons: Our team finds the task functionality misses the mark. We would like to use it for more specific task tracking with sub categories, which currently does not exist in 10k'. Also, I would like to see more data around estimated versus actuals hours logged. Currently, the team cannot see how much time they have logged toward a specific phase and how much time they have left to log.

A Reasonably Sufficient Tool to Manage Billable Hours for Service Companies

Feb 13, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: What I like most about this software is its ability to be the single source of truth for team resourcing, which then can provide reports on average bill rates, actual and projected revenue figures.

Cons: What I dislike most about this software is some of of the flows can be better thought out. For example, why can't certain views be saved as default or a pre-set if used frequently enough in the schedule tab?

10,000 ft is a great tool for resource planing ad project reporting. I'd be lost without it!

Feb 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: All I need in one view! Great scheduling tool. Great for reporting on time used per project. And great for reporting budgets for customers.

Cons: Analytics page won't compartmentilize, can't arrange saved reports into folders. It is a pain when you have many customers with lots of different saved reports. They are hard to find as they are also not in alphabetical order.

Very easy to implement & use

Feb 13, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Visual , easy to use.
Users are happy with the product
Basic features are good.
very good for overview of your resources (and planning)

Cons: Reporting limited and not detailed enough.
Inability to define/change calculations/formulas.
Enhancement of reports builder.

Overall: Resourcing / scheduling and analysis

TTF works great for long term projects

Feb 12, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is straight forward and easy to use. The analytics allows you to pull reports that are very helpful.

Cons: Flexibility - sometimes its cumbersome to make updates and share with other divisions who have different holidays.

Overall: Scheduling and pulling reports

Capterra-loader

Strong resource allocation, time tracking, and budget tracking

Feb 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Versatile and flexible resource allocation tool. Works well for our 50 person creative agency. Ability to assign resources to projects, determine project budgets, see burn rate against project budget.

Cons: Would like more sophisticated reporting visualizations. Time tracking interface is not as good as Harvest.

Solid resource management and project budget tracking platform

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Doesn't try to do too many things. What it does do, it does well.
Gives managers the ability to understand resource availability well, and gives a clear picture of how projects are tracking on a financial level.
People do their timesheets more often than not with this software, which is a big compliment in and of itself.

Cons: Misses some level of granularity in how you can set up project financials specific to your company.

10,000 Ft Review

Feb 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 10,000 ft reshapes how small and large organizations manage their projects and people. They provide resource management, project planning and time tracking solutions.

Cons: Must have a specific need to be met by the organization. It's not so much a con for them, as much as it is for the organization who knows they need help but aren't too sure where to start.

10,000ft is just the tool that I needed to effectively manage teams and projects!

Oct 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The interface is very easy to use and I like the ability to set-up our accounts, projects, and teams. I especially like the reporting functionality and how easy it makes it for me to forecast staffing needs and revenue while reporting on how as a team we are doing in comparison to what we forecast.

Cons: I'd like to be able to assign a custom color to each of my Accounts so that I can better visually see assignments based on that. Other than that, the tool is awesome!

Overall: Ease of reporting and visibility into what my team is working on

Overpriced, needs to hire a UX person, misses the point

Sep 29, 2017
2/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money

Pros: Capacity resource management is super helpful. The end product & level of analytics that 10k can achieve is very helpful.

Cons: The work needed to make the system useful took 1 person's time over 1 full month to onboard 10 people.

The pricing structure are in lots of 10 people.

This is the single worst UX application I've ever been swindled into paying for.

The time tracking uses decimals instead of time 1.5 is 1 hour & 30 minutes...

It was just a bad experience.

We switched to Harvest + Forecast. WAY better.

Vendor Response

by 10,000ft on October 05, 2017

Hi Tom, Thank you for the honest and direct review. It sounds like 10,000ft wasn¿t a great fit for the way your team works. As every company has its own nuances, we know that our solution won't be perfect for all teams. Often, the first few months serve as a pilot for evaluation to understand if and how our software might help support your process. We¿re always working on improving the software and balancing the desire from some customers to add more complexity and the desire from others to simplify. We know it can be a daunting task to find the right software for your needs, so we appreciate you taking the time to evaluate 10,000ft and we¿re glad to hear that you¿ve found another good solution for the size of your team and needed functionality that this time. Best of luck, The 10,000ft Team

Quick and easy way to schedule resources.

Aug 03, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very well designed. It's fast. Like the name suggests it gives you a high level view of your business for very little effort. Interaction is intuitive - drag the schedule around and zoom in and out so it works at any scale from daily increments to annual. Over utilisation and availability in hours are clearly displayed. Whilst it feels light it does have some depth. Time recording, P&L, custom fields, API integration and pivot table style reporting are there if you want them. Project / stage hierarchy is very handy and tags and filtering are great.

Cons: Not much. Be nice if you could create a new project from the schedule view. It would be good if you could customise colours per project for the schedule view, but colours are reserved for commercial status - confirmed, unconfirmed, leave and non billable. It is a sensible design decision as it saves users from creating project "soup" in the schedule view, but some will want that freedom.

Overall: Good control and visibility of resource scheduling for low effort

Elevated our internal resource allocation, saving us hours each week

Feb 21, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: 10,000ft Plans was our choice after a vetting process of several weeks and over a dozen different products. We needed something to improve our internal resource allocation capabilities to prevent over- or underbooking while also providing task management and schedule management both at an individual and company-wide level. When the 10,000ft team presented us with their "Schedule" view, we literally "ooh"ed and "aah"ed. It remains the most exciting feature about Plans for us, in addition to the reports and analytics we're able to run on our team's utilization, project budgets, and more.

The 10,000ft team is very receptive to feedback on their product (in fact, they often reach out to gather our feedback rather than waiting for us to provide it, which I feel is a sign of a great company), and we have had several suggestions for them that could improve our experience with the tool. Their response is always to be curious to understand the request and to thoroughly consider whether it's a change that makes sense for the tool as a whole. It's also happened more than once that we've mentioned a suggested feature they are already working on for the next update!

What we'd still love to see from 10,000ft is a more robust task communication system ("comments" on tasks aren't given enough weight in the interface for us to provide full communication among team members about what needs to happen on any given task, leading us to double-up in chat or email with full details), as well as some additional categorization on analytics. For example, there isn't currently a way to isolate only projects that are over budget or within a certain percentage of maxing out budget; instead we have to scroll the project list to find them, and then analyze one-by-one. There are a ton of other ways to categorize projects that are very useful, though.

It bears repeating that this is a company that is eager to learn from its customers. None of our input is cast aside even if it's not the right fit for the product overall, and that means a lot as a customer who depends on this tool. If you aren't getting enough insight into resource allocation, and if you want more insight into your project budgets and employee utilization, Plans is a solid option that has improved our workflow.

Easy to use and easy to administer

Feb 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Very easy software to use. I make use of it from a back office perspective when on-boarding/off-boarding staff and also to reconcile invoices. Setting people up in the system and showing them how to use it really is very simple indeed - good, simple user interface. The scheduling feature is incredibly useful to get a picture of staff absence and engagement on projects for a period of time.

Customer Support are great - so responsive and keep jargon to a minimum, a pleasure to deal with.

Vendor Response

by 10,000ft on February 21, 2017

Thank you for the great review Marie!

Exactly what we need - after trialling 10+ apps/services

Nov 02, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We've been looking for project budget planning, time tracking and resource allocation planning tools for our agency. We tested 10+ different tools/services. For our needs we found 10K plans the best. It's almost a 100% percent match with our workflow. It's not an end-to-end tool but helps where we struggled the most: resource allocation and budget tracking. It comes through that it has been designed by people who did similar agency type work. The approach / concept is brilliant and most importantly kept simple yet flexible

Pros: Great fit for our processes: * Bidding/planning You can draft a project - it immediately reflected in resource allocation. Or change the resource allocation and it's reflected in the budget. It's immediately visible if your planned allocation is over the budget - so you can cut scope or ask for increased budget. You immediately see if you over allocated people: you can stagger projects or bring in more resources * Tracking The project analysis bars with incurred / forecasted vs. budgeted time & expenses are giving a fantastic one blink overview of a project's status. User experience is one of the best among the products we reviewed. It's especially important for time entry as all people hate to do it. Reporting is great, slice and dice as you wish and drill down even to individual time entry level

Cons: No project cost analytics - calculations/reporting are only based on billing rates. Although you might be able to use your costs instead of billing rates but then you lose some other abilities (eg. pricing) No out of the box integration to accounting systems (we use Xero). It would be great to reconcile expenses to or from Xero. They have an API but it requires custom development to integrate. Some minor usability improvements would help (eg. zooming in / out on resource planning, long project/phase names with people names and allocation info truncated in some zoom level, etc.). But overall still much better as most of the other tools. A bit pricey: USD 15/user/month

Vendor Response

by 10,000ft on November 03, 2015

Thanks for the great review, Peter!

Bird's eye view of project budget.

Jul 27, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We recently switched our time tracking software with 10,000 Feet simply because it was able to replace numerous independent applications used internally to manage payroll and project budgets. 10,000 Feet provides a true bird's eye view of the enterprise allowing us to properly manage our project resources effectively. 10,000 Feet lets us view complete schedules, and allocate the necessary resources to the corresponding projects, pre-filing fields so that employees do not report time against incorrect projects inadvertently. It also provides real-time metrics to compare how you are billing against your projects: are you over or under budget. All this is effectively done with little or no effort. As a Scrum Master, 10,000 Feet has made my job of resource allocation and tracking extremely easy.

Pros: 10,000 Feet provides individual, project and enterprise view of resources, projects, time and budgets. Expenses are also managed and its reporting and filtering capabilities are extremely helpful. It has a high level of flexibility to keep accuracy with your project budgets.

Cons: I would not say there is a con, only that it was so jammed packed with features that it took a little time to get used to it from what I was used to working with.

Easy to set up, Great analytics...

Jan 28, 2014
5/5
Overall

Comments: We have been looking for a while for a tool that allows us to grow with us and to plan projects properly. With 10.000ft we are able to plan resources and track time at the same time. Time tracking only looks backwards, but 10.000ft also looks forward. You know roughly about the costs that will occur on a project. Finally we have costs and time fully under control to keep our profitability at a healthy level. You see early enough, if things run out of scope. It also is a great help in planning resources. Finally team members can see by themselves on what projects they will work in the future.

Pros: Easy to set up, Great analytics, lovely design, easy to use, easy for time tracker to add their hours with just 1-2 clicks, good documentation

Cons: nothing found yet - a roadmap of future features would be nice

Best planning tool yet

Jul 10, 2013
5/5
Overall

Comments: I don't often do this but... I wanted to let you know how impressed I am with your software. I have reviewed upwards of 40 project and resource planning tools and cannot get over how close 10000ft is to my ideal tool. Thank you, and I look forward to seeing new features.

Pros: Very easy to update a person's schedule Intuitive way to manage allocation including variable allocation to a project over time Most usable software I've had the pleasure to use

Cons: No Project schedule view (yet - it is coming) No API (also coming)

description could use more help

Jun 25, 2013
4/5
Overall

Comments: your website makes it looks like something exciting, modern etc but very hard to get a grasp of what your software really does even after reading quite a bit, website could use wording that will make it clearer at first glance

Pros: otherwise looks great, creative graphics, modern look

Vendor Response

by 10,000ft on June 26, 2013

Hi Katy, Thank you for checking out 10,000ft and your feedback about the website. We are working on a new website that will improve the way we communicate 10,000ft. We are also creating new content that explains the features and benefits of our product in the simplest possible way. It would be great if you would join us as an early tester of the new website and give us your thoughts. Would you like to help us? Hope to hear back from you! 10,000ft team

Good tool with a great potential

Feb 16, 2013
3/5
Overall

Comments: Hi, I think 10000ft is great tool for the design of the interface, smart and simple. There's a good team board for planning and a useful timesheet. I think you can improve the management of the task and the possibility to use an agile view. Best, Giovanni Pozza

Aug 22, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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May 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Aug 29, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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