--- title: "ArtifaxEvent Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ArtifaxEvent Software - reviews, pricing plans, popular comparisons to other Event Management products and more." source_url: "https://www.capterra.com/p/128117/Artifax-Event/" page_type: "product" language: "en" --- # ArtifaxEvent Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ArtifaxEvent ## What is ArtifaxEvent? ArtifaxEvent is designed to manage venue hire, event planning, artistic and production schedules, education programs and tour scheduling. Suitable for any size of organisation, ArtifaxEvent is available in the cloud and in multiple languages. At its heart, ArtifaxEvent is a central calendar, providing one source of the truth for your entire organisation. ArtifaxEvent handles all aspects of your venue bookings from the initial inquiry to the wash-up invoice. ## What is ArtifaxEvent used for? [Festival Management](https://www.capterra.com/festival-management-software/)[Event Management](https://www.capterra.com/event-management-software/)[Venue Management](https://www.capterra.com/venue-management-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $296 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ArtifaxEvent?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.artifax.net&name=ArtifaxEvent) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ArtifaxEvent 4.1 (13) VS. [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting Price $296 Per User, Per Month Starting Price $7000 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.6 (13) Ease Of Use 4.6 (0) Value For Money 3.9 (11) Value For Money 4.7 (0) Customer Service 4.5 (13) Customer Service 4.8 (0) ## ArtifaxEvent alternatives [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.9 (12)](https://www.capterra.com/p/10018718/VenueSumo/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (20)](https://www.capterra.com/p/148762/Event-Booking-Engines/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (81)](https://www.capterra.com/p/266878/Perfect-Venue/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about ArtifaxEvent Overview ### Which roles and teams benefit most from ArtifaxEvent? ArtifaxEvent is most used by operations managers, venue and theater teams, business support staff, and company leaders who coordinate events, rentals, and productions. Sales and production coordinators use it to schedule resources and bookings, while ICT and application specialists support system setup, data accuracy, and cross-team workflow visibility. Answer based on 13 reviews Overview ### What company size and specific industries is ArtifaxEvent built for? ArtifaxEvent is designed for organizations that manage commercial, cultural, and community venues and events, making it a fit for venue operators and event teams in those sectors. The vendor description does not specify company size, so the target audience is defined mainly by venue and event management needs. Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of ArtifaxEvent? ArtifaxEvent offers event management, event scheduling, and event calendar tools, plus booking management, reservations management, and room booking. It also includes attendee management, vendor and venue management, ticketing, payment processing, billing and invoicing, customizable reports, real-time analytics, role-based permissions, and third-party integrations. Integrations ### Which third-party tools and platforms does ArtifaxEvent integrate with? ArtifaxEvent integrates with Spektrix and Tessitura, covering ticketing and arts management platforms. These native connections support data exchange with two third-party tools, giving organizations a focused set of integration options for event and venue operations. Getting Started and Support ### What training and onboarding options does ArtifaxEvent offer? ArtifaxEvent provides in-person training, live online sessions, webinars, and documentation to help teams get started. In-person training supports face-to-face instruction, live online sessions allow guided remote setup, webinars provide scheduled group learning, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does ArtifaxEvent offer? ArtifaxEvent provides email/help desk support, an FAQ/forum, and a knowledge base. These channels give users a way to send requests, search common answers, and browse self-service guidance for setup or product questions. ## Features AI summary Based on 7,313 Event Management reviews Capterra reviewers highlight these as the features buyers value most when choosing event management software: - **Registration Management** (**53%** of reviewers rated this feature as critical) - **Event Scheduling** (**52%**) - **Attendee Management** (**48%**) ArtifaxEvent supports **Event Scheduling** and **Attendee Management**, helping teams coordinate event timelines and keep attendee records organized in one system. However, it does not include **Registration Management**. Instead, it offers other important capabilities such as **Payment Processing** (**50%**), **Mobile Access** (**46%**), and **Customizable Forms** (**44%**). These features can help businesses handle transactions, access event details on the go, and collect the right attendee information, allowing teams to manage events more efficiently. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Attendee Management Process of managing, tracking, and communicating with individuals who are registered to attend an event Billing & Invoicing Create, manage, and send invoices or bills to customers ArtifaxEvent 62 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Exhibit/Vendor Management: Manage location logistics and coordinate the participation of exhibitors or vendors in an event - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Food & Beverage Management: For businesses handling food & beverage operations - For Museums: Caters specifically to museums - Mobile Access: Access software remotely via mobile devices - Multi-Facility: Designed to facilitate operations for more than one facility. - Payment Processing: Accept, record, and reconcile financial transactions - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Room Block Management: Book and manage rooms at an event - Sales Management: Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance. - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Staff Scheduling: Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticketing: Customize, sell, and distribute tickets - Transportation Management: Organize and track the physical movement of goods from one location to another - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Venue Management: Includes all operations and activities associated with a physical space or location that is used for hosting events - Volunteer Management: Manage volunteer information and direct volunteer resources - Weddings/Parties: Software that specializes in weddings, public and private parties --- Get Advice We can help you find the software with the features you need. Features 4.2 (13) 4.2 Based on 13 reviews ## Pricing Value for money 3.9 (11) Basic $296.00 Per User,Per Month Value for money 3.9 (11) 3.9 Based on 11 reviews ## Integrations [ Spektrix](https://www.capterra.com/p/89233/Spektrix/)[ Tessitura](https://www.capterra.com/p/111612/Tessitura-Software/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (13) 4.5 Based on 13 reviews ## User reviews Overall rating 4.1 Based on 13 reviews Filter by rating 5(6) 4(4) 3(2) 2(0) 1(1) Mentioned topic Sorted by most recent AN Anonymous User Head of Business Support Music ### "Some of the least intuitive software we have" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 July 8, 2019 We manage our spaces through Artifax and have the rule that if it isn't in Artifax it isn't happening. However, we are now looking to replace it with another product as it is so cumbersome and expensive to use. Pros It allows us to manage multiple rooms and venues and the whole organisation can view the events Cons Expense. This works on a per user licensing model, which is a fantastic way to haemorrhage money. Reporting: All reports come in RTF format. This is utterly useless and means we spend a large amount of time and energy converting reports to something useable. Reasons for choosing ArtifaxEvent At the time, it was the most appropriate option for the organisation. We no longer believe that to be the case. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LM Laura M. Theater Sales Coordinator Entertainment ### "Great Venue and Calendar Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2019 Pros How customizable Artifax is- whenever I have an idea for a custom report or tracker, it is able to be accommodated. The developers are incredibly passionate and knowledgeable of the system and that shows when I am making requests. Cons It is not inherently intuitive. This is a comment I receive a lot from our staff. The system does require some basic knowledge of key terms as well as basic navigation knowledge. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TH Tom H. Rental Manager Entertainment ### "The most user-unfriendly software I've ever had to use" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 24, 2019 Horrible. We have realized zero business benefits. Even though it is the "official" calendar, many in this organization maintain their own separate calendars because it is so unusable for so many. This has actually made our situation worse than it was before. Pros lots of flexibility and options, and different ways to view things. Cons I don't even know where to begin. It's difficult to pick just one thing, so I'll just go with the interface. There is no standard calendar view that gives a decent overview of what's happening. There are multiple ways to enter certain types of information, but they are confusing, ambiguous and inconsistent. User interface is horrible, and navigation and data entry seem to require at least three times the number of mouse clicks than should be necessary. Will log you out after a period of inactivity, but doesn't notify that a logout has occurred, so you can continue to enter data, only to find out about the logout when you try to save, and of course, it's not saved. Has no in-app communication/notification tools, so any notifications of new events, changes, etc. must be communicated in other ways. Seriously, I can't NOT recommend this software enough. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MF Matthew F. Management Associate Performing Arts ### "Artifax Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 April 24, 2019 Overall, I enjoy Artifax but feel I am only really getting 25% of its functionality and what it is capable of. Pros The calendar views and "big picture" abilities are the most helpful in event planning/bookings. Cons Lack of mass editing abilities, non-intuitive reporting, the cost/restrictions of licenses. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SB Sam B. Production Coordinator Performing Arts ### "Artifax as a catch all" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 1, 2019 Pros I like how Artifax allows you to enter info once into the database and then you can use it to pull different reports, calendars, etc so that the info is conveyed in efficient and effective manners despite the needs of those receiving the info. Cons It takes a lot of front work to make sure the input of info is correct and where to find said info. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Nicki H. Company Manager Performing Arts ### "Artifax is awesome!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 24, 2019 Pros At my organization, Artifax made it possible for us to stop doing double, triple and even quadruple data entry of the same information about space use. Cons Once you get to know the software, it is easy to use, but at first it can seem a little daunting. The customer service/onboarding is great though. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Emily R. Executive Assistant and Artifax Specialist Performing Arts ### "Compliments our work flow well." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 7, 2018 Having Artifax Event allows us to work remotely and still be able to access our calendar and continue to manage our four venues, even if we cannot be physically in the office. This is beyond important as we have many members of our organization who travel and need quick access to our calendar. The North American Artifax User Summit is an incredible opportunity to meet other facilities that use the software and learn from them, but it also allows us to meet with the members of the JCA team as well as a representative from Artifax. Pros After a very short basic training course it is easy for new users to start using Artifax to find information they used to have to ask for which streamlines requests and helps manage our time better. The ease of access with Artifax Event being on the web allows for travel or inclement weather to not slow down the fast pace at which we work. There is also a great community around Artifax and having a message board with information on how to use features as well as a place for users to suggest improvements. Cons There have been growing pains in our upgrade from our former Artifax edition, and trying to streamline the data that is incorporated with the new platform. Sometimes we cannot remove a field because it would delete all historical information, but we no longer have a use for it, so we have to find another way around that, however whenever we have encountered this the JCA team always provides suggestions on ways to work around the issue we are having, which is immensely helpful. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EL Elizabeth L. Application Specialist, Artifax Museums and Institutions ### "excellent for manging dozens of business uses and thousands of events" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 24, 2018 Artifax has allowed us to streamline many processes and ensure that everyone is working with the same information when making decisions. It's reporting functionality has also enabled us to auto-generate contracts, itemized invoices, schedules, letters, marketing materials, and much more with rich amounts of detail coming from different areas of the database. Best of all, Artifax is now so entrenched in our way of working that our end users often immediately ask (and hope!) that a business challenge they've encountered might be solved most easily by the software before considering other options. Pros Artifax's flexibility is one of the key reasons it works so well for our organization -- it's breadth of built-in features allow us to manage all facets of our work from booking spaces and capturing programming details to creating staff schedules and tracking guest travel and accommodation, and almost everything in between. But there's also a level of customization available in Artifax that allows us to tweak those built-in features to maximize how we work in the software in a way that is wholly unique to our needs as an organization. Cons Our biggest challenge with Artifax is managing user expectation; they're often so used to Artifax being able to do pretty much whatever it is they need that they're surprised by the odd occasion where we can't find an Artifax-based solution to a problem they might be having. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JH Jon H. Director of Operations Entertainment ### "Excellent software " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 23, 2018 Pros Absolutely solved double booking problems at our venues. Pulled everyone into one calendar system, and also doing so much more for us! Cons Build out was more complicated than we expected, but it was worth it in the end. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SB Sara B. Theater Operations Manager Performing Arts ### "Record keeping and Outlook calendars" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 23, 2018 Pros Artifax 4 has been a marvelous addition for our staff. We are able to utilize the software for keeping our day to day calendar as well as using the documents function and custom reports to help us catalog information. Record keeping within the software continues to be valuable as shows make their way back to us after a couple of years. It gives our production managers a springboard for the show by having all pertinent information in a central location. I also love having the ability to now pull up our venue calendar on my phone through the new Outlook functions. Cons The biggest con is that at first sight, the software can seem daunting to new users. There are so many levels in the program, that on the surface it isn't always the most user friendly. It tends to scare off staff who are not as familiar with the program. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/128117/Artifax-Event/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.