# ArtifaxEvent Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ArtifaxEvent Software - reviews, pricing plans, popular comparisons to other Event Management products and more.

Source: https://www.capterra.com/p/128117/Artifax-Event/pricing

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# 

 ArtifaxEvent Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ArtifaxEvent

## What is ArtifaxEvent?

ArtifaxEvent is designed to manage venue hire, event planning, artistic and production schedules, education programs and tour scheduling. Suitable for any size of organisation, ArtifaxEvent is available in the cloud and in multiple languages. At its heart, ArtifaxEvent is a central calendar, providing one source of the truth for your entire organisation. ArtifaxEvent handles all aspects of your venue bookings from the initial inquiry to the wash-up invoice.

## What is ArtifaxEvent used for?

[Festival Management](https://www.capterra.com/festival-management-software/)[Event Management](https://www.capterra.com/event-management-software/)[Venue Management](https://www.capterra.com/venue-management-software/)

Top alternative

Featured

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$296

Per User, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ArtifaxEvent

4.1 (13)

VS.

[4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/)

Starting Price

$296

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.6 (13)

Ease Of Use

4.6 (1)

Value For Money

3.9 (11)

Value For Money

4.6 (1)

Customer Service

4.5 (13)

Customer Service

4.6 (1)

## ArtifaxEvent alternatives

[4.8 (191)](https://www.capterra.com/p/9322/Tix/reviews/)

Starting price

$0.25

Per User, Per Month

[4.6 (76)](https://www.capterra.com/p/9352/accesso-ShoWare/reviews/)

Starting price

Contact vendor for pricing

[4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/)

Starting price

$7000.00

Per User, Per Month

Highest Rated

[4.9 (11)](https://www.capterra.com/p/10018718/VenueSumo/reviews/)

Starting price

$300.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Attendee Management

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Billing & Invoicing

Create, manage, and send invoices or bills to customers

ArtifaxEvent 61 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Software that specializes in managing events such as conferences, conventions and trade shows

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Store, manage, and track all electronic documents in a centralized location

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Manage location logistics and coordinate the participation of exhibitors or vendors in an event

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

For businesses handling food & beverage operations

Caters specifically to museums

Access software remotely via mobile devices

Designed to facilitate operations for more than one facility.

Accept, record, and reconcile financial transactions

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Book and manage rooms at an event

Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance.

Reports specific to sales analysis for trends and strategies

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Customize, sell, and distribute tickets

Organize and track the physical movement of goods from one location to another

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Includes all operations and activities associated with a physical space or location that is used for hosting events

Manage volunteer information and direct volunteer resources

Software that specializes in weddings, public and private parties

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Features

4.2 (13)

4.2

Based on 13 reviews

## Pricing

Value for money

3.9 (11)

Basic

$296.00

Per User,Per Month

Value for money

3.9 (11)

3.9

Based on 11 reviews

## Integrations

[

Spektrix](https://www.capterra.com/p/89233/Spektrix/)[

Tessitura](https://www.capterra.com/p/111612/Tessitura-Software/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (13)

4.5

Based on 13 reviews

## User reviews

Overall rating

4.1

Based on 13 reviews

Filter by rating

5(6)

4(4)

3(2)

2(0)

1(1)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Head of Business Support

Music

### "Some of the least intuitive software we have"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

July 8, 2019

We manage our spaces through Artifax and have the rule that if it isn't in Artifax it isn't happening. However, we are now looking to replace it with another product as it is so cumbersome and expensive to use.

Pros

It allows us to manage multiple rooms and venues and the whole organisation can view the events

Cons

Expense. This works on a per user licensing model, which is a fantastic way to haemorrhage money. Reporting: All reports come in RTF format. This is utterly useless and means we spend a large amount of time and energy converting reports to something useable.

Reasons for choosing ArtifaxEvent

At the time, it was the most appropriate option for the organisation. We no longer believe that to be the case.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LM

Laura M.

Theater Sales Coordinator

Entertainment

### "Great Venue and Calendar Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 6, 2019

Pros

How customizable Artifax is- whenever I have an idea for a custom report or tracker, it is able to be accommodated. The developers are incredibly passionate and knowledgeable of the system and that shows when I am making requests.

Cons

It is not inherently intuitive. This is a comment I receive a lot from our staff. The system does require some basic knowledge of key terms as well as basic navigation knowledge.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TH

Tom H.

Rental Manager

Entertainment

### "The most user-unfriendly software I've ever had to use"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 24, 2019

Horrible. We have realized zero business benefits. Even though it is the "official" calendar, many in this organization maintain their own separate calendars because it is so unusable for so many. This has actually made our situation worse than it was before.

Pros

lots of flexibility and options, and different ways to view things.

Cons

I don't even know where to begin. It's difficult to pick just one thing, so I'll just go with the interface. There is no standard calendar view that gives a decent overview of what's happening. There are multiple ways to enter certain types of information, but they are confusing, ambiguous and inconsistent. User interface is horrible, and navigation and data entry seem to require at least three times the number of mouse clicks than should be necessary. Will log you out after a period of inactivity, but doesn't notify that a logout has occurred, so you can continue to enter data, only to find out about the logout when you try to save, and of course, it's not saved. Has no in-app communication/notification tools, so any notifications of new events, changes, etc. must be communicated in other ways. Seriously, I can't NOT recommend this software enough.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MF

Matthew F.

Management Associate

Performing Arts

### "Artifax Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

April 24, 2019

Overall, I enjoy Artifax but feel I am only really getting 25% of its functionality and what it is capable of.

Pros

The calendar views and "big picture" abilities are the most helpful in event planning/bookings.

Cons

Lack of mass editing abilities, non-intuitive reporting, the cost/restrictions of licenses.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

Sam B.

Production Coordinator

Performing Arts

### "Artifax as a catch all"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 1, 2019

Pros

I like how Artifax allows you to enter info once into the database and then you can use it to pull different reports, calendars, etc so that the info is conveyed in efficient and effective manners despite the needs of those receiving the info.

Cons

It takes a lot of front work to make sure the input of info is correct and where to find said info.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Nicki H.

Company Manager

Performing Arts

### "Artifax is awesome!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 24, 2019

Pros

At my organization, Artifax made it possible for us to stop doing double, triple and even quadruple data entry of the same information about space use.

Cons

Once you get to know the software, it is easy to use, but at first it can seem a little daunting. The customer service/onboarding is great though.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Emily R.

Executive Assistant and Artifax Specialist

Performing Arts

### "Compliments our work flow well."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 7, 2018

Having Artifax Event allows us to work remotely and still be able to access our calendar and continue to manage our four venues, even if we cannot be physically in the office. This is beyond important as we have many members of our organization who travel and need quick access to our calendar. The North American Artifax User Summit is an incredible opportunity to meet other facilities that use the software and learn from them, but it also allows us to meet with the members of the JCA team as well as a representative from Artifax.

Pros

After a very short basic training course it is easy for new users to start using Artifax to find information they used to have to ask for which streamlines requests and helps manage our time better. The ease of access with Artifax Event being on the web allows for travel or inclement weather to not slow down the fast pace at which we work. There is also a great community around Artifax and having a message board with information on how to use features as well as a place for users to suggest improvements.

Cons

There have been growing pains in our upgrade from our former Artifax edition, and trying to streamline the data that is incorporated with the new platform. Sometimes we cannot remove a field because it would delete all historical information, but we no longer have a use for it, so we have to find another way around that, however whenever we have encountered this the JCA team always provides suggestions on ways to work around the issue we are having, which is immensely helpful.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EL

Elizabeth L.

Application Specialist, Artifax

Museums and Institutions

### "excellent for manging dozens of business uses and thousands of events"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 24, 2018

Artifax has allowed us to streamline many processes and ensure that everyone is working with the same information when making decisions. It's reporting functionality has also enabled us to auto-generate contracts, itemized invoices, schedules, letters, marketing materials, and much more with rich amounts of detail coming from different areas of the database. Best of all, Artifax is now so entrenched in our way of working that our end users often immediately ask (and hope!) that a business challenge they've encountered might be solved most easily by the software before considering other options.

Pros

Artifax's flexibility is one of the key reasons it works so well for our organization -- it's breadth of built-in features allow us to manage all facets of our work from booking spaces and capturing programming details to creating staff schedules and tracking guest travel and accommodation, and almost everything in between. But there's also a level of customization available in Artifax that allows us to tweak those built-in features to maximize how we work in the software in a way that is wholly unique to our needs as an organization.

Cons

Our biggest challenge with Artifax is managing user expectation; they're often so used to Artifax being able to do pretty much whatever it is they need that they're surprised by the odd occasion where we can't find an Artifax-based solution to a problem they might be having.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JH

Jon H.

Director of Operations

Entertainment

### "Excellent software "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 23, 2018

Pros

Absolutely solved double booking problems at our venues. Pulled everyone into one calendar system, and also doing so much more for us!

Cons

Build out was more complicated than we expected, but it was worth it in the end.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

Sara B.

Theater Operations Manager

Performing Arts

### "Record keeping and Outlook calendars"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 23, 2018

Pros

Artifax 4 has been a marvelous addition for our staff. We are able to utilize the software for keeping our day to day calendar as well as using the documents function and custom reports to help us catalog information. Record keeping within the software continues to be valuable as shows make their way back to us after a couple of years. It gives our production managers a springboard for the show by having all pertinent information in a central location. I also love having the ability to now pull up our venue calendar on my phone through the new Outlook functions.

Cons

The biggest con is that at first sight, the software can seem daunting to new users. There are so many levels in the program, that on the surface it isn't always the most user friendly. It tends to scare off staff who are not as familiar with the program.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/128117/Artifax-Event/reviews/)

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