# MaestroAuction Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about MaestroAuction Software - reviews, pricing plans, popular comparisons to other Auction products and more.

Source: https://www.capterra.com/p/128124/AuctionMaestro-Pro

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# 

 MaestroAuction Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

MaestroAuction

## What is MaestroAuction?

Benefit auction planning system that analyses and tracks collected funds and helps manage your auction events.

## What is MaestroAuction used for?

[Auction](https://www.capterra.com/auction-software/)[Fundraising](https://www.capterra.com/fundraising-software/)

Top alternative

Featured

Overall rating

Based on 18 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1295

Per Feature, One Time

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for MaestroAuction?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.maestrosoft.com/&name=MaestroAuction)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MaestroAuction

4.1 (18)

VS.

[4.8 (130)](https://www.capterra.com/p/241165/TravelPledge/reviews/)

Starting Price

$1295

Per Feature, One Time

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.7 (18)

Ease Of Use

4.8 (871)

Value For Money

3.9 (16)

Value For Money

4.8 (774)

Customer Service

4.4 (14)

Customer Service

4.8 (751)

## MaestroAuction alternatives

[4.7 (379)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.4 (97)](https://www.capterra.com/p/127257/Event-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.6 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (144)](https://www.capterra.com/p/136964/Auction-Software/reviews/)

Starting price

$1500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/128124/MaestroAuction/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Payment Processing

4.3 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Contribution Tracking

4.6 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

View donor contribution history, track how much money have been raised over time and measure progress

Silent Auction

5.0 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

An auction in which bidders write down their bids on a sheet of paper

Auction Management

4.3 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Allows businesses to create and manage auctions.

Bid Management

5.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison

Billing & Invoicing

5.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

MaestroAuction 25 features

A tool that allows bidders to bid on an upcoming auction item prior to the beginning of the auction

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Allows businesses to create and manage auctions.

Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison

Create, manage, and send invoices or bills to customers

In addition to the traditional bidding process in an auction, add the option for bidders to buy the item immediately

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

View donor contribution history, track how much money have been raised over time and measure progress

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Schedule and manage the logistics of activities and other gatherings

Track and manage inventory levels to maintain proper supply

An auction that takes place in real time in front of a group of bidders

Database of members to track personal information of individuals and families

Ability to make a donation from a mobile device/app

Host, facilitate and manage a virtual auction online in which participants and members can buy, sell or bid items

Allows for auction participants and potential buyers to bid for items virtually from anywhere

Accept, record, and reconcile financial transactions

Automated bidding process where a bidder sets a maximum bid amount and the system bids on their behalf until that maximum is reached

Suppliers to submit bids or quotations in response to a buyer's requirements or specifications

An auction in which bidders write down their bids on a sheet of paper

Manage volunteer information and direct volunteer resources

View and track activity related to an individual, transaction, etc.

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

3.8 (18)

3.8

Based on 18 reviews

## Pricing

Value for money

3.9 (16)

Free Trial

Basic

$1,295

Per Feature,One Time

Value for money

3.9 (16)

3.9

Based on 16 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (14)

4.4

Based on 14 reviews

## User reviews

Overall rating

4.1

Based on 18 reviews

Filter by rating

5(9)

4(4)

3(3)

2(1)

1(1)

Mentioned topic

Sorted by most recent

MY

Michiko Y.

Program Manager

International Affairs

### "Love MaestroAuction!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

January 13, 2026

I've used MaestroAuction for the past 4 years for our fundraiser and do really like using it. However, my colleagues are definitely not excited about it because they are overwhelmed with learning how to use it. It definitely just takes some time and usage to get familiar with the product, but I really like it! Their tech help is wonderful as is their leadership team - everyone I communicate from the Maestro team are kind and lovely!

Pros

We can use it for silent auction and live auctions, as well as for raffles and games and wine sales, etc. Pretty great all-in-one tool!

Cons

The user interface could be updated and unless you have a good handle on all of its functionality, it can be an overwhelming software to use. I wish the training files were also easier to parse through.

Alternatives considered

[Greater Giving](https://www.capterra.com/p/127257/Event-Software/)

Reasons for choosing MaestroAuction

Was familiar with the product and knew that MaestroAuction could also process games, raffles, and other merchandise.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

Julie B.

Assistant Director of Finance and Operations

Non-Profit Organization Management

### "Mediocre Maestro"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

4/10

November 14, 2025

Webinars are available to help you setup the system. The support personnel are helpful and available night of the event if a problem arises.

Pros

MaestroAuction allows you to have many available options at your event. Silent Auction, Live auction, Raise the Paddle.

Cons

The system is clunky and does not have great ease of use compared to new technologies. Donor management and reports are hard to navigate and caused some confusion post event. The system is not an all inclusive system, you have to continue to pay for additional options like text to bid.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NR

Nicole R.

Office Manager

Music

### "Comprehensive program great for non-profit auctions"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 18, 2024

We have had a good experience with MaestroAuction for many years, and the support team has always been incredibly helpful both leading up to and at our event. We plan to continue to use this program for our non-profit's annual fundraiser.

Pros

MaestroAuction has everything in one program, it makes it easy to track both attendees and donors, and to print reports for catering and the auctioneer and manage the financials all in one spot! I like that you can run through all the available reports on the home page and sort them by category.

Cons

It can be hard to find the exact report you're looking for sometimes. Especially because the menus are stacked within each other sometimes, for example you need to open the people menu and then open view attendees to get to the assign bidder numbers option.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HL

Holly L.

Executive Director of the Foundation, Marketing and Guest Services

Hospital & Health Care

### "Thank You! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 5, 2023

I love working with Jay and the team to use MaestroAuction for our annual fundraising event! They are so QUICK to respond and VERY kind, and EASY to work with. It's so nice to know that when you call with questions/assistance, the people on the other line are not annoyed or inpatient with you :) This is a great software to utilize to ensure our auction goes smoothly! But in my opinion, it's the people behind the software that makes it the best!

Pros

allows our event to be organized for the auctioneer and bidders

Cons

I'm not sure.. .I think the pages can be a little overwhelming with so many buttons, but I don't know how you fix that.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TP

Tori P.

Executive Director

Non-Profit Organization Management

### "Great Product!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 30, 2023

Pros

MaestroAuction does not complicate the backend of the product by adding overly fancy features or elements that are unlikely to be used. It is a very straightforward product, which I appreciate.

Cons

Overall, there is not much to dislike about MaestroAuction. The cost can't be beat, and the customer service is exceptional.

Reasons for choosing MaestroAuction

We have used GiveSmart and FundDuel in the past and nothing can compare to the ease of MaestroAuction.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LP

Lori P.

Executive Director

Individual & Family Services

### "Event Organizers "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 16, 2023

Having their support when needed. Especially the night of the event when I am not the one using the product. Our volunteers can easily get any support they need

Pros

It is a easy program to use. It does all the work for you.

Cons

There is nothing I don’t like about this product

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BB

Brenda B.

Treasurer

Non-Profit Organization Management

### "Booster Club - Non Profit Auction software review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 9, 2023

Love the software - it’s very proper full for any sized organization. Just payment processing that isn’t optimal.

Pros

Very powerful. Has reports upon reports, for just about anything and everything you can think of. Tax receipts for donations and sponsors. Tracking of where all your money came from. Who has paid and who hasn’t. Things that normally would take ages if you were tracking via a spreadsheet- is done in this program. Just choose your report.

Cons

The iATS processing. Very convoluted, many steps, and takes too long. Needs to be instant night off, and processed as each transaction transpires. That was what our customers were used to. They asked and starting calling right away about where their charges were. We will be going back to square. The cost is pretty close to the same. No monthly charges with square either. Only when a transaction goes through.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DW

Daniel W.

Development Associate

Museums and Institutions

### "Easy to Learn and Excellent Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 15, 2022

Overall, I had a very positive experience with MaestroAuction. As an auction software novice, I found the program to be quite intuitive and accessible. I worried about annoying the Support Team with how much I was calling them, but their insight and advice was invaluable throughout the planning process. The entire MaestroAuction team was always helpful and friendly as well.

Pros

I found the training videos on the Maestrohelp website to be excellent introductions to the software, and these tutorials helped to familiarize me with the features of the program before I even began entering data. We had a lot of printed materials for our event, and MaestroAuction's ability to generate reports, bid sheets, and thank you letters saved us a ton of time and energy. Entering data before the event was fairly simple and recording the actual bids during the auction was a piece of cake. I think the feature that I found most helpful was the Maestrosoft Support Team. They were always incredibly responsive, and their assistance enabled us to work through a number of concerns and crises.

Cons

The part that caused us the most stress would probably be payment processing through qCheck, however, most of our struggles with that aspect could be attributed to technical difficulties rather than issues with the software. We also went to the Support Team with these technical difficulties, and their quick thinking and expertise allowed us to overcome the problems we were experiencing, so I don't have many cons to list.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EN

Eric N.

Director of Communications and Marketing

Higher Education

### "Why we left MaestroSoft"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

3/10

April 20, 2022

Pros

I never found the software very user friendly.

Cons

It was built on an old version of Microsoft Access. The website didn't provide great examples or explanations of use. The interface, layout and menu system was clunky and tough to follow.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MC

Michelle C.

BVCS Event Coordinator

Education Management

### "We used MaestroSoft’s MaestroAuction Online and Text2Bid for our 2021 BVCS Auction & Take Home-Dinne"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 6, 2021

The software helped us to manage our event, track all our donated items, bidders, and sponsors.

Pros

The software is so easy to use and once you get some training, you’re able to set up your auction site. The support is top notch, the MaestroSoft team really helped us before, during and after our auction.

Cons

None that I can think of! We used MaestroSoft’s MaestroAuction Online and Text2Bid for our 2021 BVCS Auction & Take Home-Dinner and it was a huge success. We had more sponsors than last year, and we raised over $60,000 for our Impact Fund.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/128124/MaestroAuction/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)