--- title: "iVend Retail Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about iVend Retail Software - reviews, pricing plans, popular comparisons to other Point of Sale products and more." source_url: "https://www.capterra.com/p/128133/iVend-Retail/" page_type: "product" language: "en" --- # iVend Retail Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) iVend Retail ## What is iVend Retail? iVend POS, an integral part of iVend Retail Management Suite, is available both as a terminal POS and a mobile POS. Its fast processing and seamless integration with core modules help modern retailers deliver exceptional customer experiences at checkout. ## What is iVend Retail used for? [Point of Sale](https://www.capterra.com/point-of-sale-software/)[Retail Management Systems](https://www.capterra.com/retail-management-systems-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1799 Per Feature, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for iVend Retail?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.citixsys.com/&name=iVend Retail) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### iVend Retail 3.9 (15) VS. [3.8 (727)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price $1799 Per Feature, Per Month Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (13) Ease Of Use 3.8 (968) Value For Money 3.9 (9) Value For Money 3.6 (776) Customer Service 4.1 (12) Customer Service 3.6 (912) ## iVend Retail alternatives [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) [4.0 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/120491/Lightspeed-Retail/) [Gofrugal](https://www.capterra.com/p/71693/GoFrugal-POS-Software/) [4.4 (199)](https://www.capterra.com/p/71693/GoFrugal-POS-Software/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/71693/GoFrugal-POS-Software/) Highest Rated [WooPOS](https://www.capterra.com/p/165410/WooCommerce/) [4.6 (185)](https://www.capterra.com/p/165410/WooCommerce/reviews/) Starting price $179.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/165410/WooCommerce/) [Clover](https://www.capterra.com/p/226864/Clover/) [3.8 (580)](https://www.capterra.com/p/226864/Clover/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 69% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/226864/Clover/) ## FAQs about iVend Retail Overview ### Which roles and teams benefit most from iVend Retail? iVend Retail benefits retail operations leaders, store managers, and business owners who need tighter control over in-store sales, inventory, and daily transactions. IT managers, system administrators, and software engineers use it to support integrations and system reliability, while finance executives and general managers rely on reporting, oversight, and multi-location performance visibility. Answer based on 11 reviews Overview ### What company size and specific industries is iVend Retail built for? iVend Retail is designed for mid-sized and enterprise retailers in industries such as Fashion, Apparel, Footwear, Electronics, and Supermarkets. It is intended for retail businesses that operate across multiple verticals and need software suited to larger store networks and more complex operations. Features and Usability ### What are the key features of iVend Retail? iVend Retail offers point of sale (POS), retail management, inventory management, and order processing for multi-store and multi-location operations. It also includes eCommerce integration, payment processing, pricing management, promotions management, loyalty program, reporting/analytics, access controls/permissions, and multi-language and multi-currency support. Integrations ### Which third-party tools and platforms does iVend Retail integrate with? iVend Retail integrates with 9 third-party tools and platforms, including SAP Business One, Adobe Commerce, Dynamics 365 Business Central, SAP HANA Cloud, Sage 300, Sage X3, Shopify, and WooCommerce. It also connects with eCommerce Software for retail and commerce workflows. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does iVend Retail offer? iVend Retail provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars cover scheduled learning sessions, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Getting Started and Support ### What customer support options does iVend Retail offer? iVend Retail provides FAQ/forum access, a knowledge base, phone support, 24/7 live rep help, and chat. Support appears centered on self-service and direct contact options. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 3,559 Point of Sale reviews Capterra reviewers highlight these as the features buyers value most when choosing Point of Sale software: - **Credit Card Processing** (**73%** of reviewers rated this feature as critical) - **Electronic Payments** (**60%**) - **Payment Processing** (**58%**) iVend Retail supports **Payment Processing**. However, it does not include **Credit Card Processing** or **Electronic Payments**. Instead, it offers other features that reviewers also consider important, including **Point of Sale (POS)** (**57%**), **Sales Reports** (**42%**), and **Inventory Tracking** (**42%**). These features help businesses manage in-store transactions, monitor sales performance, and keep stock levels accurate, providing teams with the tools to run daily retail operations more efficiently. Accounting Integration 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Integrate with a third-party accounting system For Retail 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important For Retail Stores Layaway Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance Loyalty Program 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities iVend Retail 48 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer History: Access previous interactions or concerns to maintain customer relationships - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Signature: Digitally sign online documents - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Retail: For Retail Stores - Forecasting: Form predictions based on past and present data/trends - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Layaway Management: Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mail Order: Facilitate the process of ordering and the mail delivery of products - Merchandise Management: Provides intelligence to make the right inventory purchasing decisions. - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Multi-Store: Manage multiple teams and operations from a central location - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Data: Receive data and information in real time - Referral Tracking: Log and store the source of contacts/leads - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Restaurant POS: Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail Management: Manage sales in retail stores - Retail POS: For retailers - Returns Management: Track and facilitate returns of products sold - Returns Tracking: See what items have been returned - Sales Reports: Reports specific to sales analysis for trends and strategies - Touch Screen: Interactivity between software and users by touching areas on the screen of display devices - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period --- Get Advice We can help you find the software with the features you need. Features 4.1 (13) 4.1 Based on 13 reviews ## Pricing Value for money 3.9 (9) Subscription $1,799 Per Feature,Per Month Value for money 3.9 (9) 3.9 Based on 9 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[ Sage 300](https://www.capterra.com/p/180283/Sage-300cloud/)[ Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)[ Sage X3](https://www.capterra.com/p/213927/Sage-X3/)[ SAP HANA Cloud](https://www.capterra.com/p/227383/SAP-HANA-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (12) 4.1 Based on 12 reviews ## User reviews Overall rating 3.9 Based on 15 reviews Filter by rating 5(3) 4(9) 3(1) 2(1) 1(1) Mentioned topic Sorted by most recent AP Alya P. System Administrator Retail ### "Ivend has great functionality that every Retail Stores should have" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 October 11, 2021 I'm very much fine with the system features and functionality. I do understand that there is no a perfect system, at least come with a great support. And help client to address their issues that they are facing. Pros The Functionality and the Ease of Use is great and amazing system features Cons We were using SAP B1 integrated with Ivend Retail and the implementation of this two systems are not easy. Lots of issues arises when you deploy to the production. In terms of support It takes time to resolve the issue, support weren't very specific as to what causes the problem. They kept on doing inventory adjusting in the system. Product and licenses are somewhat costly. If you will gonna use IVend retail for Point of Sale be sure to hire a technical person who understands the process of it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ZA Zaighum A. Software engineer Automotive ### "Ivend Retail" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 10, 2020 User friendly interface is the most important thing in ivend retail software. Pros In the retail market ivend retail is the best option because the design and display is awesome. Ivend is easily useable. Everyone can use it easily. Cons In ivend retail software don't have any critical issue. For limited records ivend retail is the best only for limited record. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SA sofyan A. ceo Retail ### "Beware of ivend" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 17, 2019 Pros i can't write any Pros because the most important for ERP soultion to be work well but ivend not . even they dont response after they sell their product Cons i try ivend . they have many issue without solution . and they need very long time to fix. also the compatible device is not updated from 2016 . it means if you need any machine like finger print which we face you will not find the compatible model in the market , the same with POS printer . and check price device so hard . they don't response to their email . unless you want to buy product . I can say sure don't stuck your company with this solution. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CG Catherine G. Store Manager Retail ### "Overall a great POS for retail" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 4, 2018 over all i enjoyed this POS system Pros I liked the functionality of being able to search by phone #, Email Address even by the dates the customer purchased their products. This pos was about 90% easy to use and dummy proof! Cons The search feature didn't always work, i wish if you searched by phone # iVend retail would understand some people dont put the (902) or the - between the phone #'s which made it hard to find some receipts for customers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GS Galaxy S. ### "" 4.0 Overall Rating 4.0 4.0 Ease of Use 0.0 0.0 Features 0.0 0.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 January 14, 2018 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AD Andee D. VP of Finance Retail ### "VP of Finance" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 December 20, 2017 Never would have implemented this with the consultant hours that we had to pay to even get this going. Pros The pro was that our partner hired one of their consultants and they assisted us directly without having contact with the vendor. Cons We have problem after problem implementing this software. Up to losing functionality of changing tax codes by start date and end date... ridiciulous issues. It kept having code issues for our database. Latest SAP said their code was causing a problem with SAP basic functionality and they said they would charge us to fix it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 8, 2018 We are sorry to hear about your experience. We have initiated a detailed investigation into the problems you make mention of and in particular a review of your support related issues. We would like the opportunity to rectify the matter as quickly as possible. A member of our team will be in touch with you to discuss further with your implementation partner. We appreciate the opportunity to make sure iVend Retail is working for you and to restore our reputation with a trusted customer, like Vereens! MS Monica S. Account Coordinator Retail ### "Perfect for retailers to increase their sales" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 23, 2017 Nice solution for retailers to help them in the increase their sales by omnichannel strategy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AC Alejandro C. GM Industrial Automation ### "Great Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 23, 2017 Easy to use, fills our needs perfectly, and it is the best option you can take Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SA SUSANA A. IT Manager Retail ### "Toyo Foods Experience " 4.5 Overall Rating 4.5 4.5 Ease of Use 5.0 5.0 Features 4.5 4.5 Customer Service 4.5 4.5 Likelihood to Recommend 10/10 September 20, 2016 Pros iVend is an excellent tool for retailers. We implemented iVend POS alongside SAP B1 in our growing chain of 20+ retail food stores. iVend has simplified our processes for managing Sales. iVend has also helped us to create a wonderful shopping experience for customers in our stores. Cons 1 – We encountered a few bugs in the software and it took some time for them to finally be resolved. 2 – More visibility on the product roadmap from CitiXsys would be advisable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Khin May A. Consultant Automotive ### "iVend Retail review on usage experience" 4.5 Overall Rating 4.5 4.5 Ease of Use 4.5 4.5 Features 5.0 5.0 Customer Service 4.5 4.5 Likelihood to Recommend 7/10 September 6, 2016 Pros The software is lightweight and easy to use. The vendor is trusted and reliable vendor and the rate of customer caring is superb. Cons The product have some limitations and hindrances when it was using along with SAP other than the standalone. All the supports are good, very helpful and responsive apart from slightly lack of communication during hand over stage of the particular subject from one team to one team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/128133/iVend-Retail/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.