Who Uses This Software?

Health Clubs, Leisure Centres, Organisations with Sports Facilities


Average Ratings

7 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $70.00/month
  • Pricing Details
    From £49 plus VAT per month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • SportSoft
  • www.sportsoft.co.uk
  • Founded 1997
  • United Kingdom

About SportSoft

Management systems for health & fitness, sports & leisure clubs. Membership; Online DD sign-ups and marketing correspondence. Access Control; inc. barrier, door and turnstile control using card or fingerprint. Bookings; classes, courts and appointments. Point of Sale; inc. stock control and chip & pin. Delivered from our cloud based data centre for hassle free installation and delivery. All include telephone support every day of the year and free software upgrades


SportSoft Features

  • Attendance Tracking
  • Billing & Invoicing
  • Check-In Manager
  • Contract Management
  • Employee Management
  • Event Management
  • Inventory Management
  • Marketing Management
  • Member Portal
  • Membership Management
  • Payment Processing
  • Point of Sale (POS)

SportSoft Reviews Recently Reviewed!

Does the job without being too complex.

Jul 30, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Technical back-up is very good, so I know when I have a problem that there is someone who is going to sort it out for me - very reassuring.

Cons: It takes a bit of understanding in the beginning. New admin staff take a while to master it, but once learnt, using the system becomes second nature

Overall: Runs the membership system pretty well.

From installation to ongoing support we are delighted with SportSoft as our supplier.

Jul 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and great customer support - good reporting from the system helping us to offer promotional memberships during quiet periods.

Cons: Not much to dislike - when the system goes down (very occasionally) customer support have resolved really quickly.

Vendor Response

by SportSoft on July 25, 2017

Many thanks Shelagh for your generous review and ongoing custom. We are delighted you are happy will the system and service, and will try our best to continue in this manner for the foreseeable future! . Regards, Paul (Director)

Have used Sportsoft at at least 5 different facilities, its a system that I always return too.

Jul 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Sportsoft is second to none when it comes to management of my bookings, especially as we book several different activity areas at once. Gyms, bar/function room, sports hall pitches etc. Having recently added the epos option and moved to online version, system is now better than ever. The ability for several staff to use the system in real time all at once is great time saver.
Support is excellent

Cons: The system could do with upgrade when used to contact members such as auto booking confirmations, records of membership contacts, more information and usability in the members profile etc. Text and e-mail contact is possible but a bit cumbersome compared to some other systems.

Overall: Great control of membership data, accurate control of accesses to facilities, an instant view of all bookings of all areas at once and a great way to analyse a range of membership data.

Vendor Response

by SportSoft on July 24, 2017

Thanks for your feedback and your lengthy custom Derry, it is very much appreciated. We are working on updating the interface already, and hopefully you will be one of the first to use it! Regards, Paul

Very simple to use, customer service very good

Jul 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cloud based software so can never lose the system.
Very easy to use.
Swipe system is great as well as good pictures for profiles.

Cons: Have to pay monthly by direct debit for maintenance
Nothing else as its the best system ive used over the years.

Overall: Easy use and easy to train people on

Vendor Response

by SportSoft on July 24, 2017

Thanks for your feedback Mark, it is very much appreciated. Regards, Paul (Director)

We are open 364 days per year, and experience reliable service all year round

Jul 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It does exactly what we require; effective member management of memberships, access control completed with alerts for catching members about points of concern, and very manageable for class bookings.

Cons: The reporting functionality - could be slightly better, but the main ones are there. Its is very easy to run the reports for direct debit functionality, and also memberships expiring. Interrogating the system as to the analysis of memberships isn't always reliable, you have to be very careful and understanding of filters

Vendor Response

by SportSoft on July 24, 2017

Many thanks for your feedback Caroline, very much appreciated and will be taken on board. Regards, Paul (Director)

On the whole it's a reasonable piece of software but we would like it to do more.

Jul 20, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: The link between membership and epos system is very useful. The stock counting feature is great and the membership system works really well.

Cons: Priority booking on class bookings isn't available which means we can't use the online facility which would be a huge aid.

Easy to use & very helpful staff.

Jul 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easily configured to suit our needs.
Having the ability to change things when needs change without having to refer back to Sportsoft for changes to be made to the system.

Cons: Haven't found fingerprint reader very successful & have stopped using it - the newest version is too expensive for us but it may be better.

Overall: Makes day to day management of memberships easy. Till setup is great & easy to change when new products are stocked.

Vendor Response

by SportSoft on July 24, 2017

Many thanks for your kind review Jacqui. It is very much appreciated. Regards, Paul