--- title: "Gymtiva Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Gymtiva Software - reviews, pricing plans, popular comparisons to other Membership Management products and more." source_url: "https://www.capterra.com/p/128174/Membership-Integrity-System/" page_type: "product" language: "en" --- # Gymtiva Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Gymtiva ## What is Gymtiva? Gymtiva helps gyms and membership-based facilities automate the work that slows staff down. Manage memberships, recurring billing, failed-payment recovery, POS, class and booking schedules, digital waivers, member self-service, and 24/7 access control from one cloud platform. Built for staffed and un staffed operations, Gymtiva helps owners protect revenue, simplify check-ins, and create a smoother member experience. It also supports family accounts, reporting, and migration help for facilities switching from older software. ## What is Gymtiva used for? [Membership Management](https://www.capterra.com/membership-management-software/)[Gym Management](https://www.capterra.com/gym-management-software/)[Fitness](https://www.capterra.com/fitness-software/) Overall rating Based on 43 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price $80 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Gymtiva Overview Updated August 2026 AI summary Gymtiva offers businesses a platform to manage memberships, events, and communication for clubs, gyms, and related organizations. Supporting enterprises, midsize, and small businesses, it features tools for dues, renewals, payment processing, and member engagement. With deployment options across major operating systems and cloud, Gymtiva includes customizable branding, reporting, self-service portals, and integrations to support diverse operational needs. ## Gymtiva alternatives Highest Rated [4.7 (3,658)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [GymMaster](https://www.capterra.com/p/57469/GymMaster/) [4.7 (172)](https://www.capterra.com/p/57469/GymMaster/reviews/) Starting price $89.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/57469/GymMaster/) [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) [4.0 (2,995)](https://www.capterra.com/p/40229/MINDBODY/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/40229/MINDBODY/) [Omnify](https://www.capterra.com/p/149645/Omnify/) [4.4 (100)](https://www.capterra.com/p/149645/Omnify/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149645/Omnify/) ## FAQs about Gymtiva Overview ### Which roles and teams benefit most from Gymtiva? Gymtiva is most used by gym owners, founders, and general managers who need to oversee memberships, billing, scheduling, and daily operations. Front desk and member services teams rely on it for check-ins and customer support, while directors, office managers, and consultants use it to streamline administration, reporting, and facility coordination. Answer based on 42 reviews Overview ### What company size and industries is Gymtiva built for? Gymtiva is built primarily for small businesses, which make up 90% of reviewers, especially Health, Wellness and Fitness organizations at 60%. It serves gyms, studios, martial arts schools, rec centers, and other membership-based facilities, with additional use in Hospitality at 10% and Education Management at 5%, mainly for membership management. Answer based on 43 reviews Features and Usability ### What are the key features of Gymtiva? Gymtiva offers appointment scheduling, class scheduling, and online booking for bookings and registrations, plus attendance tracking, self check-in/check-out, and wait list management. It also includes membership management, billing and invoicing, payment processing, POS, reporting and analytics, member portals, and access controls/permissions for gym operations. Pricing ### How much does it cost and what fees or limitations are included? Gymtiva starts at Free for a Single Business Branch, with a free version and free trial available. The Momentum plan costs $80 per month per user for one branch. The Free plan includes 25 members, while both plans include door access control, billing, waivers, messaging, and member management. Answer based on 4 reviews Integrations ### Which third-party tools and platforms does Gymtiva integrate with? Gymtiva integrates with CSG Forte and Stripe for payment processing. These integrations support online billing and payment acceptance, giving Gymtiva two third-party options for handling transactions through connected payment platforms. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does Gymtiva offer? Gymtiva provides live online training and videos for teams getting started. Live online sessions support guided instruction and real-time questions, while videos offer self-paced viewing for reviewing setup steps and product features. Answer based on 6 reviews Getting Started and Support ### What customer support options does Gymtiva offer, and how do users rate the experience? Gymtiva offers email/help desk, phone support, and chat. Users often describe support as quick, responsive, and willing to walk them through setup or technical issues. Still, some report frustrating phone interactions, unclear answers about add-ons, and trouble getting the information needed to use certain features confidently. Answer based on 10 reviews Ease of use ### Is Gymtiva easy to use for gym staff and owners? Gymtiva keeps daily gym management simple for most staff and owners, with a layout many teams learn quickly. Small gyms, yoga studios, and clubs often mention easier member tracking, scheduling, payments, and reporting, though some users say setup questions, hardware add-ons, and support gaps can make parts of the system harder to understand. Answer based on 11 reviews ## Features AI summary Based on 4,125 Membership Management reviews Capterra data shows that buyers of Membership Management software rank the following features as their top priorities: - **Registration Management** (**56%** of reviewers rated this feature as critical) - **Member Database** (**62%**) - **Payment Processing** (**62%**) Gymtiva supports all three features that reviewers consider most important: **Registration Management**, **Member Database**, and **Payment Processing**. Together, these capabilities help businesses handle sign-ups efficiently, keep member records organized, and process payments reliably, allowing teams to manage daily operations with less manual work and better visibility into membership activity. Registration Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Member Database 4.8 (12) 33.33% of 12 reviewers that rated this feature as important or highly important Add, store and access information pertaining to members Payment Processing 4.8 (11) 45.45% of 11 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Membership Renewals 4.6 (9) 33.33% of 9 reviewers that rated this feature as important or highly important Conveniently automatically renew memberships at the end of subscriptions Electronic Payments 4.5 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Enrollments/Onboarding 4.6 (11) 27.27% of 11 reviewers that rated this feature as important or highly important Manage the enrollment and onboarding of all new members and accepted applications Gymtiva 64 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc. - Class Registration: Online registration for classes - Class Scheduling: Schedule in-person or online classes - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Credit Card Processing: Accept and process credit card transactions - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Data Import/Export: Import and export data to and from software applications - Dues Management: Track and collect membership dues - Electronic Payments: Electronically collect payments for goods or services - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - For Gyms: Intended for sports & fitness gyms - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Member Accounts: Accounts held by members of an organization - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Member Portal: Online gateway through which members can access/update personal information - Member Types: Handle various types of membership based on groupings - Membership Management: Database of members to track personal information of individuals and families - Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Registration: Real-time registration over the web - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Team Management: Organizing a group of people to accomplish a task - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Wait List Management: Record, update and manage waiting lists - Waiver Management: Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.6 (20) 4.6 Based on 20 reviews ## Pricing Value for money 4.8 (18) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/128174/Membership-Integrity-System/pricing/) Free $0.00 It includes: - 24/7 Door Access Control - 25 Members - Auto Recurring Billing - Cloud File Storage - Electronic Waivers And Agreements - Email And Text Messaging - Employee Commission - Employee Time-Clock - Family Member Management - Fantastic Support - Member Check-In - Member Portal - Membership Plan Add-Ons - Notification And Alerts - Photo Capture - Reporting - Scheduling And Online Booking Momentum $80.00 Per User,Per Month It includes: - 24/7 Door Access Control - Auto Recurring Billing - Cloud File Storage - Electronic Waivers And Agreements - Email And Text Messaging - Employee Commission - Employee Time-Clock - Family Member Management - Fantastic Support - Free Updates - Member Check-In - Member Portal - Membership Plan Add-Ons - Notification And Alerts - Photo Capture - Reporting - Scheduling And Online Booking - Unlimited Members Value for money 4.8 (18) 4.8 Based on 18 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ CSG Forte](https://www.capterra.com/p/135920/Forte-Payment-Systems/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (42) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (42) 4.8 Based on 42 reviews ## User reviews Overall rating 4.7 Based on 43 reviews Filter by rating 5(31) 4(11) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent DF Dana F. Underground locaor Utilities ### "Good service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 1/10 January 22, 2024 Very well handle of things and great customer service Pros Quick response and customer service was managable Cons The lack of communications between both parties Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Limuel M. Senior Data Analyst Marketing and Advertising ### "Membership tracking and billing system is straightforward and user-friendly" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 7, 2023 Pros I find this person's assistance to be immensely beneficial. They have addressed all my concerns with ease and in a timely manner. Cons I have no complaints, the membership system is excellent. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DC Denise C. Business Owner Health, Wellness and Fitness ### "Loyal to MIS.IO" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 11, 2022 Overall I have found this system to work well for us and I can call anytime to get the help I need. Pros I like most is that I am able to talk to Gerry when ever I need help with the system. That is a rare find there. Cons The one thing I don't like is that when I freeze a client they still show up as active. I wish they works just be counted as frozen and not included in our active count. Reasons for choosing Gymtiva It was a good price and they developed what we needed for our unique gym type. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 12, 2022 Hi Denise, thanks for your feedback and we appreciate your response. Please contact us directly and we can help you with the freezing feature of MIS. If you need additional features or requests, feel free to contact us so we can help get request met in a timely matter. Thanks Again CS Christopher S. Operation Manager Health, Wellness and Fitness ### "My review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 15, 2022 It’s been a really great software especially to us who are using it for a gym , it’s an added bonus Pros It’s very easy to use and affordable in terms of payment, great features too . Cons Taking time to reply to email at times wouldn’t know probably maybe it might be because of time difference in some countries of use especially like us who are using done here in Zambia. Reasons for choosing Gymtiva Of course it’s the best Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DS Denise S. Owner Health, Wellness and Fitness ### "Easy to use membership tracking/billing system! " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2022 5 stars! Pros \[SENSITIVE CONTENT\] is extremely helpful! He has handled every issue I’ve had with ease & as quickly as possible! Cons I think the website, physically could appear more modern & maybe the tabs could be merged together and the more important things like creating/editing membership plan, online portal etc could be easier to access! Reasons for choosing Gymtiva A friend recommended it. She enrolled with them for a short period of time for her basketball training facility. She didn’t use it much so she didn’t continue with it but it has been our only source of tracking our members for 3 years now! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MK Melissa K. Office Hospitality ### "Very easy to use and great customer service." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2022 Wonderful. We received a demonstration of the software and quickly decided it was just what we needed to operate the pool during the summer. Pros Ease of use. The software is straightforward and extremely user friendly. Cons We haven't come across anything we like least about the software yet. Reasons for choosing Gymtiva It didn't require a contract and the price is right. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TT Trevor T. Front Drsk Staff Health, Wellness and Fitness ### "Simple and Perfect system." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 9, 2022 Very simple and easy to use so makes my job easier. Pros Very simple and easy to use. The format of the system makes everything very organized. Cons Nothing, the membership system is great. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MW Melissa W. Aquatic Director Recreational Facilities and Services ### "Aquatic Management" 4.0 Overall Rating 4.0 4.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 August 8, 2022 Pros I like the option to have an online management system. Cons The person who helps us with our software is helpful, but I feel like there is little help available. There are no tutorials, help buttons, etc... It is very confusing to set up, and to help members with their issues. The ability for the patron to be able to sign up online is very confusing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LW lee W. director of opperations Hospitality ### "MUTTS canine cantina" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2022 Good, Very helpful team and flexible platform Pros This has been a great solution for us and the support we recieve has been great Cons We have only been using for a short time, it is hard to know the cons Alternatives considered [MotionSoft](https://www.capterra.com/p/43011/Powerful-Club-Management/) Reasons for choosing Gymtiva cost Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JP Jennifer P. Facility Director Non-Profit Organization Management ### "Happy, but could see a few updates for easy of use." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 4, 2022 This is our second try at some form of Membership software and it has been a much better experience than the last software and we hope to see continued options offered through MIS in the future. Pros Integration was fluid and the product does offer easy of use for staff and members. Cons Have been told they are working on multi day registration, but have not seen it implemented yet. Payment and renewal e-mails do not seem to be effective either. Reasons for choosing Gymtiva Easy of use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/128174/Membership-Integrity-System/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.