Average Ratings

1 Review

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $24.00/month
  • Pricing Details
    Standard - $24, Pro - $30; Enterprise - $35
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Arcaris
  • www.playvox.com

About PlayVox

Free collaboration platform for managing, motivating, and training people at call centers.


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PlayVox Features

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

PlayVox Reviews Recently Reviewed!


Playvox Honest Review

Jan 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: I like how easy and efficient it is to follow up on QA's of my calls and tickets. makes it very easy to reference and list stuff to work on!

Cons: some of the stuff is confusing like ratings. communication platform like messaging and comments seem pretty useless.