MVP Plant Ratings

Overall
4/5
Ease of Use
3.5/5
Customer Service
4.5/5

About MVP Plant

Cloud-based maintenance management tool that helps small to large sized firms with work tracking, asset inventory and auditing. Learn more about MVP Plant

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Showing 10 of 10 reviews

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Showing 10 of 10 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Patrick d.
Maintenance Manager
Electrical/Electronic Manufacturing, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
7/10
Source: SoftwareAdvice
January 25, 2017

“MAINTINENCE SUPERVISOR- (WITH ADMINISTATOR FULL RIGHTS)”

OverallOVERALL IT IS A WELL ROUNDED PACKAGE WITH A LOT OF CAPABILITIES
ProsTECHNICAL SUPPORT IS VERY GOOD, THE LIVE CHAT ADDITION IS A REAL PLUS FOR A QUICK QUESTION
ConsIT WOULD BE NICE IF ERROR BOXES THAT POP UP, WHEN TRYING TO COMPLETE A W/O, EDIT OR DELETE A PM OR EDIT OR DELETE An INVENTORY ITEM WERE A LITTLE MORE INFORMATIVE. IE: WHEN TRYING TO COMPLETE A W/O OR W/G, IF SOMETHING IS WRONG WITH THE DATA THAT IS ENTERED, IT GIVES YOU AN ERROR STATING THERE IS MISSING INFORMATION???? IT WOULD BE A LOT MORE HELPFUL IF IT WOULD TELL YOU WHAT IS MISSING, OR INCORRECT, OR @ LEAST POINT YOU IN THE RIGHT DIRECTION! AGAIN BASICALLY THE SAME FOR INVENTORY ITEMS & P/MS. IE: IF YOU TRY TO DELETE An INVENTORY ITEM, IT GIVES AN ERROR THAT P/N IS ATTACHED TO A PM, OR ASSET AND CANNOT BE DELETED. THAT P/N COULD BE ATTACHED TO NUMEROUS P/M'S AND/OR ASSET'S WHICH COULD TAKE A LOT OF TIME TO LOOK UP AND REMOVE P/N FROM EVERY P/M. IT WOULD BE A LOT MORE HELPFUL IF TOLD YOU MORE! I UNDERSTAND THAT WITH INVENTORY AND ASSET ITEMS, THESE FUNCTIONS ARE TO PROTECT FROM ACCIDENTAL DELETION OF INFORMATION. BUT AS AN ADMINISTRATOR WITH FULL RIGHTS, I BELIEVE IT SHOULD BE UP TO ME IF I WANT TO DELETE OR ALTER THIS INFORMATION! IT WOULD BE HELPFUL IF ERROR MESSAGES THAT POP UP COULD BE MORE INFORMATIVE, AND POSSIBLY GENERATE A REPORT AS TO WHAT PM'S AND OR ASSET'S THE P/N'S ARE ATTACHED TO, AND ALSO STILL PROMPT IF YOUR SURE YOU WANT TO PERFORM THIS ACTION. WE HAVE BEEN DOING A LOT OF HOUSEKEEPING AND TRYING TO REMOVE OBSOLETE INVENTORY ITEMS, NO LONGER USED PM'S AND ASSETS THAT NO LONGER EXIST. I UNDERSTAND THAT ALL OF THESE CAN BE INACTIVATED, OR ADD A SUFFIX SUCH AS -OBS TO OBSOLETE P/N'S AND ASSETS, BUT THEY ARE STILL IN THE SYSTEM. P/N'S ESPECIALLY ARE A PROBLEM BECAUSE IF YOU INACTIVATE, OR ADD -OBS AS A SUFFIX, YOU CAN REUSE THAT P/N WITHOUT THE -OBS SUFFIX, BUT EVERY TIME YOU SEARCH SAID P/N IN THE FUTURE YOU GET BOTH P/N'S, ONE WITH AND ONE WITHOUT THE -OBS SUFFIX WHICH CAN BE CONFUSING TO SOME. AGAIN IF YOU REUSE A P/N WITHOUT THE SUFFIX AND DON'T DELETE THE ORIGINAL, OR ACTIVATE A PREVIOUSLY INACTIVATED P/N, AND MODIFY THE CONTENTS, IE: DESCRIPTION, LOCATION AND VENDOR & VENDOR P/N, THE SYSTEM STILL CARRIES OVER ALL THE OLD HISTORY IE: OLD VENDORS & VENDOR P/N'S, LOCATIONS AND PURCHASING HISTORY, WHICH CAUSES MORE ISSUES DOWN THE ROAD, WHICH COULD BE EASILY REMEDIED BY DELETING THE P/N AND THEN RE-USING IT AS A NEW P/N! THE METHOD, OR LACK OF A METHOD FOR SEARCHING FOR UNUSED P/N'S, TO REUSE WITHIN A CERTAIN FILTER OR RANGE OF P/N'S IS QUITE FRANKLY A HUGE PAIN AND USE OF TIME. YOU LITERALLY HAVE TO SCROLL THRU SECTIONS OF SAID FILTER OR RANGE WHERE YOU WANT THE P/N UNTIL YOU FIND ONE NOT USED. IT WOULD BE VERY HELPFUL TO HAVE A SEARCH MECHANISM WHICH WOULD ALLOW YOU TO SEARCH WITHIN A CERTAIN FILTER OR RANGE OF P/N'S, PRODUCING A LIST OF UNUSED NP/N'S.
Recommendations to other buyersBEFORE PURCHASING DO YOUR RESEARCH AND INVOLVE DEPARTMENT HEADS THAT WILL BE USING THE SYSTEM. AFTER PURCHASE, SPEND THE MONEY TO SEND INDIVIDUALS TO IN-DEPTH TRAINING SEMINARS. OUR COMPANY DID A GROUP 2-DAY CRASH COURSE, THEN BASICALLY SAID HAVE FUN, WE WILL FIGURE IT OUT AS WE GO ALONG, WHICH CAUSED A LOT OF NONPRODUCTIVE HOURS TO BE SPENT TRYING TO FIGURE THINGS OUT, OR TALKING TO TECH SUPPORT.
Source: SoftwareAdvice
January 25, 2017
Ty B.
Controller
Electrical/Electronic Manufacturing, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
3/5
Likelihood to Recommend
9/10
Source: SoftwareAdvice
January 20, 2017

“Mvpplant over all ”

OverallI have used Mvpplant for over a year now. The application and functionality of this system are amazing. The traceability that it offers companies is mind blowing. From one system we can track our parts inventory which then allows us to see where the parts go. If a part starts to run low we can set it to alert us and or order new parts. Mvpplant would be a great investment for a large company with a few hundred machine. The system will let you see where your down time is coming from and allows you to take the appropriate action.
ProsThe functionality allows you to handle several different business areas with one system. The traceability allows you to see where all of your down time is coming from and how much work you put in each machine. Reports can be self-generating which allows you easy access to all work that has been done in a set time frame. The customer support for this company is by far the best I have ever worked with.
Cons If the system allowed the user or admin to restrict or remove some of the applications on the MVP Capture app it would make the usability even stronger. The only other thing that I would like to see in the next update is a log for all wireless devices that tracks who used the wireless device, when it was used, and when it was logged out.
Recommendations to other buyersIf you are considering buying this product you need do four things. 1) Make sure that all of the functions fit your needs. 2)Have an employee or two that their soul job is to collected and enter all of the data that the system needs.(aka part inventory, manufactures, employees, machines/serial/model numbers, etc) 3)Be willing to spend the extra money on training your staff to use the system. The manuals and introduction to the system are great, but to understand and use the system to its fullest a longer class is needed. 4) Create a set layout for your equipment id before you start naming items.
Source: SoftwareAdvice
January 20, 2017
Yvonne D.
Maintenance Coordinator
501-1000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
August 25, 2016

“Great Program”

OverallI have used this program for almost 5 years and find it easy to use, full of usable fields and the hyperlinks make it easy to go from one item to another in tracking down information. It combines almost everything you need for any business in one place.
ProsThe ease of using the dozens of reports that are available. There is a lot of detail in each area without being overwhelming. I also love the fact that we control the access anyone has down to the smallest detail
ConsThere are some fields that would be helpful but they are so specific that not everyone could use them. If the internet is down you can't access the program since there is no data held locally.
Recommendations to other buyersThis software is great for all areas of any business. You can keep track of equipment, parts, supplies, people, work orders and purchase orders. they are interlinked so you can look at parts used in purchase orders and track hours spent on jobs. There are reminders that help you to keep your stock up so you don't run out and it even tracks training and certification for your employees
Source: Capterra
August 25, 2016
Patrick M.
Engineering Maintenance Assistant
Food & Beverages, 51-200 employees
Used the software for: 6-12 months
Overall Rating
2/5
Ease of Use
1/5
Customer Service
4/5
Features
3/5
Value for Money
1/5
Likelihood to Recommend
1/10
Reviewer Source 
Source: SoftwareAdvice
February 2, 2018

“Maintenance crew won't use it”

OverallThe maintenance department at our plant "used" this CMMS for about 5 years. The handhelds were garbage (do NOT use the Motorola scanners with Windows Mobile) the mechanics got frustrated with them during just about every single use. The maintenance supervisor was the only guy who really knew how to use it, but he left. Even then, he didn't implement it very well at all. His crew received little to no training, never saw the system make their lives easier, and only used it when they were forced to. The two engineering maintenance managers barely used it in their time, even though it is meant to give them a wealth of important information. Another problem was that there was no one to do data entry, so the system never got updated but remained stagnant. It was a very unpleasant experience all around. For the past 8 months since that supervisor left, the handhelds were left virtually untouched. The program was only used consistently by myself (for uploading file attachments, doing data entry and generally trying to fix the system) and the parts guy. The current maintenance supervisors avoid using it if possible. It's not that great for signing out parts, either. The mobile app is very limited, one can't view assets, parts lists, attachments or parts on it. I suppose it's ok for work orders, IF the users are trained on it (they weren't, and never used "offline" mode on the app, so every time they went out of wifi range, they lost everything they had entered on the screen). The maintenance crew members didn't have the intuition, time or patience to deal with any problems they had using it. The tech support is good, but it can only help so much with a really lame system. Only go with this if you have the budget for a ton of training, have a young, tech-savvy maintenance crew, and if its particular bundle of features is exactly what you need. Otherwise, stay away.
ProsAbility to add file attachments to assets, with the files stored on MVP's servers Endless customization, broad range of features
ConsCost High training costs Unintuitive, ugly interface Bad search engine Terrible hardware options Mobile (offline) app is lacking
Reviewer Source 
Source: SoftwareAdvice
February 2, 2018
Vickie P.
Purchasing Supervisor
Food & Beverages, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
August 25, 2016

“Great Program”

OverallNever used this program before. But after 1 day with a rep on hand, I was able to navigate through the software and did not need to the rep for additional training. The program is very user friendly.
ProsAnyone can use this program and excel. It meets all of our needs from Purchasing, Maintenance, stocking and reordering.
ConsHaven't found any yet.
Recommendations to other buyersGet it--you won't be sorry. Plus your employees will be very pleased with how easy it is to work with.
Source: Capterra
August 25, 2016
Loyd C.
Maint planner
Electrical/Electronic Manufacturing, Unspecified
Used the software for: 1-2 years
Overall Rating
4.5/5
Ease of Use
4.5/5
Customer Service
5/5
Features
3.5/5
Value for Money
4/5
Likelihood to Recommend
8/10
Source: SoftwareAdvice
August 25, 2016

“Primary user/admin for MVP at site”

ProsEquipment history is very easy to look up and find work that was completed. Excellent support when you have a question or need help with software. Also speed is good, don't have to wait too long for system.
Conshard copy printing of generated pm's have to be edited to spool out so they print properly on both sides when batch printing. In other words you have to add a blank page with 3rd party software to the ones that are 3 pages or the pm starts a new pm on the back of the last one that prints. I asked about getting this changed, but ?
Recommendations to other buyersThey will let you try it to compare it with other software on the market, I suggest this to see if it works for your needs
Source: SoftwareAdvice
August 25, 2016
Bill K.
IT Manager
Electrical/Electronic Manufacturing, Unspecified
Used the software for: 1-2 years
Overall Rating
3.5/5
Ease of Use
3.5/5
Customer Service
5/5
Features
3/5
Value for Money
2.5/5
Likelihood to Recommend
7/10
Source: SoftwareAdvice
August 25, 2016

“Current system administrator for the MVP Plant SAAP product.”

ProsWork order module is one of the best I have worked with. MVP technical support top notch.
ConsInventory, Purchasing and Purchase Request approval modules not robust enough for a large environment. Reporting environment needs to be improved and allow for better customization for reporting. MVP a little slow to provide updates and/or upgrades/feature request.
Recommendations to other buyersDepending on the size of the environment and what modules are to be used, make certain this will fit for your application. Technical support is outstanding if you have any issues.
Source: SoftwareAdvice
August 25, 2016
Joe H.
Corp Mte Systems Mgr
Electrical/Electronic Manufacturing, Unspecified
Used the software for: 2+ years
Overall Rating
4.5/5
Ease of Use
3.5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
August 25, 2016

“Implemented at 14 plants. Involved since day one over a 4 yr period.”

ProsEasy to use. Very intuitive. Windows based. Great Tech support.
ConsIt takes a lot of effort and time initially to get MVP up and running. But, this is true of all Maint Mgt systems.
Recommendations to other buyersYou must have the will to dedicate the resources to implementing and Managing the system.
Source: SoftwareAdvice
August 25, 2016
Joe E.
Maintenance Manager
Unspecified
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
3.5/5
Customer Service
4.5/5
Features
3.5/5
Value for Money
3.5/5
Likelihood to Recommend
7/10
Source: SoftwareAdvice
August 25, 2016

“Went from an old AS400 system to these and it is light years ahead. ”

Prosease of use and moving wth the heading from area to area. Support is quick to respond to questions and if they do not know they tell you so or call to confirm the problem.
ConsSystem is set up more for a plant and we have a GSE fleet that has year, vin nunber and soforth and there is nowhere at this time to place that information.
Recommendations to other buyersOn the Asset list more lines like Vin#, make, year, engine needs added
Source: SoftwareAdvice
August 25, 2016
Stanley J.
Maintenance Manager
Hospitality, Unspecified
Used the software for: 6-12 months
Overall Rating
3.5/5
Ease of Use
3/5
Customer Service
4/5
Features
3.5/5
Value for Money
3/5
Likelihood to Recommend
7/10
Source: SoftwareAdvice
August 25, 2016

“Maintenace Management”

ProsI cant compare to another program but this seems to be working for us. The vender has been really good about walking us through our learning curve but we still have a long way to go
ConsThe training is expensive. And it is still hard to navigate through the program as a beginner.
Recommendations to other buyersBe honest and always ask a lot of questions on your needs and not what they want to sell you.
Source: SoftwareAdvice
August 25, 2016