Who Uses This Software?

Organizations and Associations of all sizes use TidyHQ. Sports, University, College, Rotary, Non-Profit to small business and many other types of groups use our platform.


Average Ratings

93 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    No
  • Support
    Online
    Business Hours

Vendor Details

  • TidyHQ
  • tidyhq.com/
  • Founded 2009
  • Australia

About TidyHQ

TidyHQ is an online management tool built to make running your group, your organization or even your association a whole lot easier. TidyHQ increases productivity and saves time by combining great tools in an easy to use platform. We built TidyHQ to save administrators their most valuable asset, time. TidyHQ is set up to let you take control of your organization and manage it in the easiest and most efficient way possible. Check out some of the tools at your disposal below.


TidyHQ Features

  • Chapter Management
  • Committee Management
  • Dues Management
  • Election Management
  • Email Marketing
  • Event Management
  • Financial Management
  • Fundraising Management
  • Jobs Board
  • Member Communities
  • Member Directory
  • Member Portal
  • Membership Management
  • Website Management
  • Attendance Tracking
  • Billing & Invoicing
  • Check-in Manager
  • Contract Management
  • Employee Management
  • Event Management
  • Inventory Management
  • Marketing Management
  • Member Portal
  • Membership Management
  • Payment Processing
  • Point of Sale (POS)

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Vendor has not completed this information.

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TidyHQ Reviews Recently Reviewed!


I have supervised a NFP organization from disorganized paper to professional looking organization.

Dec 06, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: We have got an online payment for memberships which greatly reduces volunteer time. Our volunteers are spread across the country and when snail mail is forwarded it often takes too long. Now it's in the bank. We utilize the 'pages' for our website which is colourful and informative, and the 'events' is used to advertise related events around the country.
Over the years documents which should be stored have been lost, either on members computers or in the bottom of their filing cabinets. Now any important company documents are kept in 'storage'

Cons: Not all the functions have been obvious. Have only just found out how to make people fill in all personal details, and how to get an annual actual financial statement (under Budget!)
None of us are computer experts and it has to be very straightforward, (not like the actual financial statement under budget).
Would like to see a better financial system. Fortunately, our Auditor has accepted the current one, for now.

Overall: It is our new face to the world. Bright, fresh and informative.
All activities can be tracked and all users can see what each of us is doing. There is no hiding.

Enjoy using the product .. just some challenges with knowledge & functionality for organisation

May 14, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Very clear and able to utilise the Committee Structure/roles easily. The tasks for assigning to people who work remotely has also been valuable. Invoicing system is quick and easy. Memberships are great (especially the "rolling" option) for our organisation.

Cons: Some of the reporting features aren't quite what I was hoping for - having to download whole database information and then sort through for the small amount that I'm wanting has been a little frustrating.

The biggest drawback for me as the administrator/user is the events. We have quite an involved ticketing system for major conferences and need the ability to change ticket levels without cancelling/re-entering all of the information to change tickets. Would be so much easier if ticket could just be "upgraded" or "transferred" to another ticket type. Also would like the ability to work my "trade shows" by having facility to upload map and people being able to choose the space they are wanting, or at the very least being able to put in the "booths" with the map as a reference and they choose what they are wanting.

Vendor Response

by TidyHQ on June 05, 2018

Hi Raechel, Thanks for the review :) Noted regarding shifting folks from one ticket type to another. You can create a few custom fields to help with collecting information about what stands your vendor wants. You can also upload an image of the floor plan so they can check it out in the event description. Cheers, Isaak

Members are not as happy as admins are

May 07, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: It does a lot more than we need - or understand!
Once up & running, we can update data, send bulk emails to all members or sub sets, send renewal emails, offer events.

Cons: Members complain about having to log in, manage their account, use PayPal to renew, they just want to ride their bicycles & not be on-line so much.
Some of the formatting (phone numbers etc) are international and hard to set for our local standards or desires. In active - expired members need to be deleted to keep our quota low enough for new pricing - but we have some members rejoining after 10 years and want them to still be in the database as expired. 10 years of no activity and a tiny bit of storage in hopes of their return; but if we do that we will be paying for more expired members than active ones.

We don't interface well with the accounting logic, so we have abandoned it except for verifying a members payment - if a member screws up payment we get charged by PayPal.

We have our own activity calendar so we don't need the TidyHQ one. We don't use - but it has potential - the meeting/agenda module.

Overall: Great flexibility of membership roster management & bulk email communications

Good but some areas could do with updating and improving

May 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Pros: The software presentation is good, with a modern style. The recently overhauled areas are very good now in terms of functionality - for us the mains ones we use are meetings and events

Cons: There are a few things which I don't like about the software.
Firstly the price. Our society has between 100 and 200 members, but the cost of TidyHQ has become prohibitive for us, so we can't use it in the way that we would like.
Secondly there are some areas which have not been overhauled where the functionality is poor, and sometimes doesn't include good features which are available in other areas. For example groups, where there is no functionality to control who can email a group or where replies go to; session functionality is something I was waiting for but is unusable for me and should be rewritten to be more like events/meetings. Even the overhauled event functionality could be improved by allowing you to specify the time an invite is sent, which is something implemented in sessions but not events.
For our accounts we have a couple of ring-fenced funds which we would want to keep separate in terms of transations etc, but TidyHQ won't let us do that so we can't use the accounting functionality.

Capterra-loader

It has been a good experience so far. I love the TidyHQ team and appreciate the level of support.

May 08, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I believe their is a lot of potential in this software. Potential for our organization to utilize more of the existing features, and potential for the software to improve where there are gaps. The TidyHQ team has always been very responsive and welcomes user input. From a feature perspective, I feel like almost every part of the application (contacts, memberships, events, meetings) has some major roadblocks, but the foundation is well build. With the support of the TidyHQ team, we have been able to find workarounds for most of our issues.

Cons: Very difficult to get a quick list of expired memberships, since TidyHQ does not factor in members that jump between membership levels from year to year. When I look at expired memberships, it will list members who are actually current members, but decided to renew at a different membership level. This is incredibly embarrassing for the organization and the only way to make sure it doesn't happen is to download csv of "expired" and "current" memberships and manually cross reference them.

I would also love to be able to use TidyHQ for quick sign-in sheets for events or meetings. We have a lot of events which are free and non-ticketed, but we still want to be able to quickly capture attendee information (whether they're already in the system or not). Since Tidy does not make this easy for us, we still revert to paper sign-in sheets.

Vendor Response

by TidyHQ on June 05, 2018

Hi Tyler, Thanks for the review! There is a Smart Group for Active Members which you can use for contacting - regardless of what Membership level they're in. Also, if you setup a Free ticketed event you can quickly duplicate the event. Or if you want to get fancy you can use the API and plug it into a more simple form (something we have thought about :)

Capterra-loader

Tough learning curve, but well worth the effort.

Dec 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Best thing about TidyHQ is the level of professionalism it can bring to a club that may not otherwise have had.
Many clubs are still using disjointed administration processes where paper is king and data loss is also high.
TidyHQ's ability to bring all of that together in a place that all the committee can easily access is it's biggest advantage.
Despite the fees that do add up on bigger dollar amounts, for smaller monetary values, the ability to eliminate physical cash handling and chase up on unpaid invoices will save a club a lot a lot of headaches.

Cons: Probably for TidyHQ to really boom and dominate, either integration with a accounting program is important or the finances section must really step up and begin to rival accounting programs. While this will be a large amount of work, if you can eliminate those transactions fees for things like sponsorship payments and a club can solely rely on TidyHQ finances to handle everything, TidyHQ will be the market leader in this space.

Capterra-loader

Used from early days when free. Installed in two organisations. Very familiar with most of THQ.

May 07, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Pretty easy to set up, pretty straightforward to use (although many inconsistencies and quirks). Not much else like it on the market.

Cons: Support needs to be improved - a case management system is required so that problems reported are tracked, and the tracking is visible to the user. As an example, on several occasions I have reported a problem two or three times, with no follow up from THQ and no resolution.
Need far more 'granular' control over user access.
Need backup and roll-back ability to cope with data loss, etc.
Needs time-out for logins (time set by administrator).
Lots of other improvements needed to make it a commercial-grade product.

Nice features. Handling memberships - and payment tracking - can be a handful though.

Dec 05, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Very friendly and attentive support.
Support helps out if you get stuck with something.
Listen to users input about features etc.

Cons: Still volunteer to do translation into Danish.
CSV dump files not adjusted to international settings. Denmark uses "," as $ and cent separator. The "." used make it a hell for countries using ","
Field separator character should be "selectable" for user, in CSV file dumps.
Danish characters does not come out correctly in CSV dumps.

Overall: It handles most of the "specialties" we have concerning membership types.
Still missing the right capabilities for handling the signing up for events.
Don't mix Participants with Contacts.

Easy to use. Great customer service. Puts all the Club stuff in one website which is fantastic.

Dec 11, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
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Pros: Everything in one place and reports are easy to print up. Questions are answered promptly and they always are after feedback on how to improve

Cons: Have taken away finance report printout on last update.
Cannot do report on one or two categories only.
No annual finance report feature

Overall: Ease of financing

Vendor Response

by TidyHQ on December 12, 2017

Thanks for the review Natalie, yes we removed reports temporarily and plan to bring them back very quickly - there is a more advanced CSV export now that will provide this information in the meantime. We also have a comprehensive blog post outlining all of the changes made. https://blog.tidyhq.com/finances-updates-little-changes-big-impact-41d715e36212

A great package - every club administrators wishes come true

May 14, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: TidyHQ brings under the one "roof" the administration, management governance, communication and marketing for a club. Everything is centralised in one place, up to date and accessible to those who need information and data - when they need it - without having to travel to the club to access the information. One system - one website - great outcomes.

Cons: For those that aren't computer literate - the system could appear to be a little complex and daunting - but this is easily solvable with a good implementation and training plan.

Terrific. Comprehensive software with a fast & friendly support team.

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Intuitive/Easy to Use
Very robust, especially when it comes to memberships.
All-in-one solution for an organization. Handles memberships, communication, and seamlessly integrates with MailChimp using a third-party plugin. No excel spreadsheets needed!

Cons: The finance area is fairly limited and the front-end web pages are very basic. Finances allow you to handle the basics, but it would be nice if you could assign 'tags' for certain things so that transactions can apply to multiple categories.

Overall: It streamlined everything administrative for us as an organization so that we can focus on more on our mandate and improving the organization. Our memberships have also increased exponentially since implementing the system.

Easy to use, very up to date.

May 08, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The use of the shop and events pages. This make it so much easier for all my contacts to have easy access to what is available within the groups/associations. The Stripe accounts is very simple and makes a transaction a breeze.. highly recommended. The ticketing system is also very straight forward and again makes life easy for our users.

Cons: No great access to financial reports and bank feeds. (Xero)I believe there was going to be a system link with Xero finance software which would have made my life a lot easier as all my groups use Xero for their finances, if I could have used Xero and TidyHQ in conjunction with each other I would have had a one stop shop for administration.

has a lot of facilities that did't know was there

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I found it very easy to use by not only myself but by other committee members. It provides a good platform for maintaining membership.

Cons: As we are a not for profit organisation any cost incurred can be a strain on our finances.

Overall: maintains a good data base of members and allows us to bulk email tem

A very simple and easy to use system for managing our organisation's membership and communications

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The simplicity and ease of use of the software is definitely its best feature.

Importing our membership list was very straightforward, and sending communications and event or meeting invitations to our membership is easily done through the online interface. It can easily be used by people with minimal training.

Cons: My main "dislikes" for the software are more in the nature of missing features than issues with how it actually works.

For example ,there is no (that I can identify) functionality allowing people to RSVP to meeting invitations without having their names then published to any further users who are sent the invitation after that RSVP (which is an issue for a large organisation, since the invitations are sent out over a period of time).

Also, the "mailing list" functionality is largely unusable (it "resends" all emails from the mailing list address, which not only doesn't really appear right to recipients, but also had a side effect in our experience of creating an email storm from autoresponders).

Neither of these issues are dealbreakers, but they did cause annoyance when first discovered.

Overall: For us, it replaced a membership management and communications system running through an antiquated and quite frankly dying "mailman" installation.

Being able to move from that unreliable and difficult-to-maintain system, to this far easier to use online system, has been a godsend.

Keeps everything in the one place for all users to be able to access

Dec 05, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Accessibility anywhere any time and value for money, covers all needs from meetings ro memberships to an online shop

Cons: Managing finances in a similar manner to normal accountjng precticesa and ability to generate individual item or group category reports

Overall: Accessibility via the cloud anytime anywhere, all records in one safe place

The majority of the TidyClub system is easy to use, and is easy to follow in the layout.

Dec 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: How quick and easy you can find contacts and sending emails, particularly when needing to contact a group. As the Club Registrar I quite often have to contact one team and one team alone. It's great that I can add names to a group, label it, and email them all in one hit!
Customer service has always been quick to reply whenever I need help or have a question that requires answering.

Cons: That there is no way to integrate the shop on the the membership sign up page. It's a shame that people have to add something to their cart, ie, a levy, and then go through the membership processes. If there was the ability to add the levy in on the membership sign up page, it would be far easier for members.

Overall: The ability to contact the entire club member base a the hit of a button!

Effective, proactive and easy

May 08, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Memberships and history of members and ability to create groups.
Events and ability to share link to website and facebook.
The storage facility.

Cons: Lack if financial reports and inability to sort by our needs and wants.
Lack of ablity to update store purchases if merchandise purchased directly through the committee.
Inability to change status of member to inactive but rather delete
Fees of paypal.

Easy management of contacts, memberships, meetings, events, task lists, budgets and finances

Dec 06, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Consolidates all our Association's information, provides continuity when membership of our Executive Committee changes. Lovely integration between meeting records and task lists, reminders and weekly summaries. Automated reminders to members when their membership is due to expire. Provides a great audit trail. Excellent timely, helpful support. I would recommend TidyHQ to any club or association.

Cons: Can't seem to readily save drafts of emails (except by scheduling them to be sent at a far future date) or spell check emails within TidyHQ.

Overall: Hugely simplifies management of our association.

I use TidyHQ regularly and it is easy to use.

Dec 08, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The Events page has a very attrative good interface. It is easy to log in to work on the site and the left hand menu is clear and contains all options wanted.

Cons: Time consuming, convoluted, process to load photos and documents.
No way to make appropriate files in email storage. Everything ends up in Archives and can never be found again.
Can't make pages look attractive.
Bo 'back' button for when one makes a serious error while updating pages.

Overall: It is a website we can work on without having to know coding. It has a relatively good fresh look to landing page and events page.

A very useful set of feature, some not working well

Dec 05, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Everything in one place for a small organisation. It enables us to communicate as an organisation and prepare for succession. The home page is a great asset but difficult to edit compared with other page editors.

Cons: The new pricing structure means we will stop using it. The jump from free to the first chargeable account is too big for us. We have more than 100 contacts but many don't pay a subscription. Some very clunky modules, still not improved - e.g. sessions, group messages, editing of home page

Overall: Hleps to create an organisation from a group of individuals working remotely, where none existed before.

Easy to use and setup the clubs page. Lots of good features.

May 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The general Ease of use is a major pro. Great to have a free option which enables clubs to really give the platform a good go and make the decision to upgrade.

Cons: Transaction Fees are always a pain especially for a not for profit. Can understand the need for them for those using the free platform but would be nice to have less fees for those who sign up to a paid subscription.

Great option for small non-profits

May 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: TidyHQ has been essential in helping me manage my fraternities mentorship program especially since my staff and resources are limited. The membership feature that ties directly into the contact management has been the biggest help. The public pages are also useful for consolidating program info all in one place as well.

Cons: I would prefer the public meeting page be displayed as a calendar rather than a list of events. Also would be great if emails could be sent to multiple emails per contact.

Clear website, intuitive, good support, 1month free trial, good webinars, designed for clear admin.

May 08, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to create events, good e-mail facilities, good for creating groups, able to duplicate events so dont have to re-enter info for each event. Easy to explain admin functions to club leaders

Cons: No calendar. No comments box for people signing up for events, Contacts vs members is cumbersome. Signing in for free events is unduly complicated. When creating an event the default is for creating another group - this leads to too many groups being formed. People attending events can't see if their friends are coming (suggest option for nick names of attendees to be added to an event), Expensive. Some difficulty forwarding our domain name due issue with 'frames' . Public page and pages should be integrated so that we can have tabs.

Overall: The TidyHQ website was easy to populate when our previous website host went out of business. It allowed our club to keep functioning with minimum of disruption

TidyHQ provides easy membership management for your orgnaisations

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: TidyHQ provides an easy one-stop shop to manage the membership and general association affairs for your organisation. Including features such as meeting agenda & minutes tracking, multiple membership levels, integrated membership payments

Cons: The service fees for membership and ticketing fees on top of stripe/paypal can add a hit to your bottom line, however it is not necessary to use these features and you can opt to do other direct payments instead.

Overall: Easy membership management in an online system that is hassle and maintenance free

Great program for my small non-profit organization

May 07, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the ability to assign task and role responsibilities to members of my organization. The templates that are provided are an excellent fit.

Cons: I just recently experienced at flaw with the task feature. All of my completed task somehow where moved back into the assigned task que, which set us back in terms of production.

Capterra-loader

Fully expandable

May 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Fully tailored to our club
Event management very good. Just processed 3,200 tickets
Stripe very good
Simple financial reports. Very suitable for smaller clubs
Ability to download csv file

Cons: Limitations on family memberships, the system can't handle partners and children on transferring. Could cause issues with importing
Cumbersome for a car club requirements because the car information had to be laboriously inputted
Many queries could not be answered

Overall a very good hosting website.

May 07, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: All in one place, can create a meeting and an event all in one place. Wish I could sort out expired members using name search.

Cons: You can only invite members to your meetings or groups. I would like to invite people not part of a group or not a member without having to create an account for them.

Overall: It saves time.

Facilitates accurate records, huge time saver, makes retention and passing on our knowledge easy

May 14, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: As everything is within the one package it all connects and talks to each other.
Other authorised users can see the same information, so facilitates delegation of duties and everybody is looking at the same version of information.
It is so easy to use.

Cons: The restrictions of a free user (I understand why) - the total number of contacts in particular. Minor issues like having the budget totals only add up horizontally it would be good vertically as well

Its a game changer for volunteers and community based organisations

May 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use - events / shop / meeting / conatcts / website are gun features. The meeting / task / decision function is as good as any offerred.

Cons: Needs a purchase order function - basic procurement element that is missing, would be the cream on the finances function. Enhanced email functionality.

Capterra-loader

Absolutely fantastic platform for any club or association

May 07, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Ability to easily keep track of payments and invoices. Ease of payment for members using stripe. Easy to set up mailing lists. The front facing website page looks great. It's a really excellent product.

Cons: We set our fees per season, and there are two distinct seasons each year - so we can't really set a rolling membership. It would be great if we could set up installments for each membership type with invoices sent automatically at given dates.

I manage two Tidy accounts. The suite is easy to use and very functional for Clubs and NFP groups.

May 16, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: TidyHQ offers a suite of functional apps for any Club. The ease of setting up Pages, Events and Meetings linked to a contacts database is great. Managing memberships is simple and easy to set up.

Cons: Difficult question. I think the lack of detailed instruction for setting up the account options and apps in the beginning. The help files are useful but seemed to lack detail. I will add that these are improving as the developers refine the help files and begin their webinars for these setups.

Overall: Easy access to membership management, contacts data, web pages, meeting and event publicising and more with the variety of apps available.
Finance data can be seen easily and is easy to control .

Capterra-loader

Very happy, but not an exact fit. We can do work arounds for bits that dont fit

May 15, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Intuitive, Good cusomter support. It does not try to be everything for everyone, so easy to grasp. It sticks to its knitting, and we hope it does not become to complicated. We needed a website in the cloud. It does incorporate membership/website front page/events/payments/emails functionality. These are the main things we need. In short - it just has to work and be intuitive for plebs.

Cons: 1.Interface to Meetup was a bit mickey mouse, so we will use our apps for other things.
2. How it treats the standard member fields, vs the custom member fields is problematical. WE cannot get rid of the standard member fields, even though they are not relevant to our members.
3. Cant schedule future posting of events.
.

Overall: Saved volunteer time, and get better control of membership and events.

Generally meet our requirements , but we are not using many of its capability /functions

Dec 08, 2017
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Pros: Email system is good as is the ability to form groups
Dash board is useful as is the ability to create events and meetings

Cons: No search function , or ability to save emails
There appears to be no formal training offered in the many functions that we do not use

As both a member and administrator - very positive and easy to use.

May 10, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and well designed. Menus are easy to navigate and functionality is easy to find. The meeting functionality is also very useful.

Cons: Could do with a few more features around member management and reporting of member/contact fields as well as non-email groups. Some improvement in the meeting functionality would be good to facilitate votes and collaborative meeting minutes creation (and post-meeting distribution).

Overall: Easy of use and ease of management.

TidyHQ is incredibly easy to use and offers everything we need in one affordable package

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: * Affordable for non-profit associations
* Best of class all-in-one software for clubs and associations
* Very easy to use

Cons: There are a few limitations with the shop that required us to use the API and also with the communications feature that required us to use Google groups.

Overall: TidyHQ reduced the burden of administration for a committee run by volunteers and significantly contributed in avoiding the shut down of the organisation.

It has been huge support to plan and execute events via this platform

May 14, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ability to control financial and event delivery to our users efficiently. The ease of planning and timing the future events well before they are released.

Cons: having too many tabs make it little confusing at times but not a huge problem. Ocassionally similar looking tabs do possess a tired mind which leads to some confusions occassionally.

Overall: Early preparation for event management, access to members conveniently.

We use it to organise ticketed events and memberships for our club.

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The software is easy to use - we have multiple administrators that don't have much problem creating and editing events. We rarely encounter problems faced by the user too.
Additionally, it helps us keep track of data and contact our members easily.

Cons: They raised their prices substantially since last year.
I have raised the question about their transaction fees, because they also seem somewhat inconsistent, and they failed to provide me a concrete answer to why this is.

Overall: We can easily manage almost all our club activity on the software.

Capterra-loader

TidyHQ runs our coworking system, and has a nice API that allows us to easily connect to.

May 08, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Well managed software, nice feature set and good options all around. We use it for a club as well, which is a better fit than our usage (coworking). That said, the software does well in both scenarios.

Cons: Some features missing that would be nice-to-have (but not required). Some of the interface is a bit odd, with some option in the "wrong" spot.

This is an exciting app for community groups and associations or anyone managing subscribed customer

May 08, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Online payments save me and other administrative staff time and money.

All records are available anytime in real time.

Cons: There is some learning of new efficient processes to optimise the program.

Prefer a more seamless sign up and renewal process.

Would like Xero connected.

Transformative

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Integrates all the different aspects of running a group. Enables continuity of operations as individual volunteers come and go.

Cons: Can't use online payment features in my country

Overall: Integration of roles; everything in one place; enables continuity as volunteers come and go.

Overall good. We like what TidyHQ can do.

May 07, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money

Pros: The whole committee can have their own unique logins using their own personal email address. This means there is no need to share passwords and you can see exactly who did what.

Cons: The cost. When it was free it was very useful for a non profit. Now it may cost us so much

Great product that has improved. Very responsive to customer feedback.

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great for managing communications with different groups within a club or organization. Setting up smart groups is easy. Adding custom fields is easy.

Overall: Improved communication between committee and club members. Centralized club information so that it wasn't all on one person's computer, which gave them the opportunity to act as a gate-keeper.

Use it only on simple meaaures, but collates everything so serves the purpose.

May 08, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Menu outlay is very clear and extremely easy to navigate around. Easy to sign in or log in when opening up the application.

Cons: That I have to scroll through teams from previous years that are not relevant to get to my own.

It offers more features than I needed and so was a bit more complex to use for me.

May 12, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It provides a great interface with memberss, making it so much easier to organise and sell tickets for functions. It also keeps track of memberships well and interfaces with the bank almost seamlessly.

Cons: I think it was to do with how we set it up but it was possible to change transactions without all the consequent reporting and financial requirements being met, and producing a meaningless "balance". I think it was not meant to be used that way but it was possible.

Ales running our club much easier

May 14, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: We have been using TidyHq for a while to manage our club, and it has made the management so much easier

Cons: There is not a mobile application and some of the UI is a bit counter-intuitive.
The ability to integrate to Facebook would also be useful

It was quite a bummer to have a high price increase, although the free functions are still great.

May 10, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very easy to have multiple people manage things at the same time, and easy to track changes and monitor what other people are doing.

Cons: Price is steep. We were very confident with moving to a paid plan until the price increase and eventually we decided not to, although we recognise that our use of the platform is limited by this. We are a small club, with not a lot of funding, and we can't afford to invest all this money in a platform that might not be used as much as we want.

Overall: Easier management of merchandise and membership sales. Easy and useful website.

Easy to use

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Helps keep track of our clubs finances, easy to set up meetings and record minutes for future reference

Cons: We also use an app to communicate with our sponsors and supporters, so we are using to platforms that have similar requirements with members and sponsors information etc, would be nice if tidy club had an app facility and more of a website interface .

Overall: saves time and helps us track our finances

Free tool for clubs and organizations to mange memberships

May 08, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Pretty easy to get up and running with this website. We don't use the membership features for collecting dues, etc., but that is a great feature if you need it. Love that we can send out group emails easily and update members about events.

Cons: It's not intuitive on how to get people access to membership or become members. Also, it was confusing to figure out the difference between what you see as an admin and what members see. I'd like it to be a little more like a website and have options to put items on a landing page.

Excellent software that really helps out a not-for -profit sports group.

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ability to communicate with the group effectively sending group emails. Helps keep our organisation looking professional and stores data in one place. Great for planning tasks to be completed and assigning these.

Cons: Currently limited to one hundred email contacts. Doesn't always upload the attachments so often have to photograph these and then upload that way.

Good, generally functions well.

May 08, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy refund function, shareable, easy to learn. Easy interface, useful financial stats available.
Meeting function and tasks useful, minutes taking gives clear, effective formatting with easy sharing.

Cons: Difficult to navigate on mobile
No partial refund function
Email function sometimes difficult (glitches while constructing email text)

Overall: Easy online finance

Capterra-loader

Intuitive tool, comprehensive feature set

May 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Subscription management, debtors management and financial reporting all work well for our needs.

Cons: Management of complex membership is not as slick, especially when it comes time for annual renewals. Our other challenge which the tool doesn't handle that gracefully is that our members are children but the accounts go their parents who are not members.

Makes running our club very easy

May 11, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It is great to be able to put all the clubs information in one accessible spot. The treasurers information can be easily seen along with member details and club meeting minutes.

Cons: We have run a few events with non members paying an entry fee. I don't like tidy club taking a percentage of all these payments. It adds for our non profit organisation.

Easy, quick and simple

May 08, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Super easy to use and to have multiple admins makes everything so much easier. Layout works very well and is straightforward to follow as a normal user. Admin functions for creating an event are very well thought out.

Cons: Sometimes the menu system can be confusing. Finding the right place to change settings can also be tricky at times

Good to have a club management and web site all in a single package

May 10, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It does both categories well -- manages club dues, membership statuses, club finances (handled by our Treasurer), and club "web presence" tasks like promotion, information, events (handled by our Webmaster). Reasonably good tools accessible from the Dashboard.

Cons: Only one Page per Menu Item -- wish we had ability of a user to select a particular page via drowdown menu or something like that. Significant learning curve for some functions, but once learned it makes sense. Not well suited for storing a photo gallery with more than a small number of photos, as all links have to be selected individually per title/thumbnail, which takes forever (but we store our photos on Flickr and link them from the web page).

Overall: Our club can go there to find out what is happening, as with any reputable web page, and the site also handles club administration, membership data, and finances too.

Fantastic Software

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Its simple to use, intuitive and has greatly increased the capacity of our club management. We can easily organize meetings, and even write minutes for our meetings on the go within the same interface.

Cons: It would be nice to be able to import a CSV from our clubs bank into the software to more easily keep financial reporting in sync.

Kinda cool, but with some issues

Mar 03, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: The 10MB size limit for attachments to email communications is a joke.

Our organization is a 49-piece musical ensemble, and our business requires that we be able to share mp3 files with other members.

The current size limit requires us to send emails outside of TidyHQ, which is contrary to the purpose of using the site in the first place.

PLEASE increase the attachment allowance to a size that is useful!

10MB in this day and age is pretty much useless except for sending text files and PDF's, and that information is more easily sent in the body of an email anyway.

Vendor Response

by TidyHQ on August 31, 2017

Hi Lee, Thanks for this feedback. We are looking to increase attachment limitations to 25Mb on the paid plans but that's as far as we can push it. I'd then point to our Storage solution or even Dropbox to just post links to the MP3's. Thanks again for the review! Cheers, Isaak CEO and Founder

Our national body decided that all states should use TidyHQ for membership and Xero for accounting.

Dec 05, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Pros: The biggest advantage over the old membership system is the ability of members to edit their own contact details.

Cons: There is almost no history recorded so it is not possible to get statistics on such things as membership growth over time.

Overall: The main benefit of moving to TidyHQ was the ability of members to edit their contact details

Being the treasurer, this app cuts through the spreadsheets, reports,expenses etc. Is a timesaver.

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Its so easy to use. All the budgets and reports are made up for me. Its great to just read from this app when in a meeting. It shows who still owes money and also who we owe aswell which is a timesaver for me. I could not do it without thq.

Cons: Not much. Honestly, there isn't alot that I can fault with this system. It has saved me alot of hours of adding and compiling. The amount of paperwork that this app has saved is just tremendous.

Very useful software .

May 07, 2018
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Love that using the software has everything organised for my event very cleanly. Appreciate the professional look for my clients when they book!

Cons: The website is glitchy and hard to select the box I want to write in when I set up events . Can be difficult to re arrange ticket order , change details of ticket or select the right people to send too. Something in the page is tricky to get it to click where and when I need it to.

A very easy webpage to use.

May 08, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The ease it is to use. I have this to be one of the easiest to work with. You get great help if required.

Cons: The front page needs a little bit more developing to enhance the overall effect. This small problem would be great of it accepted larger file format.

Easy to use and great for clubs

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like to use Tidy HQ as its easy to email important information to members. Its also a great place to type in Meeting minutes and to be able to email job tasks to members

Cons: I personally have not found any cons for this program yet. if I did have to pick something the cost would be my con as small clubs don't have money to use as they need to put back into the members equipment

nice software for managing our voluntary network in research

May 14, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The possibility to combine membership administration with bookkeeping and invoice generation. I also like the communication tool to connect to members

Cons: The software has a rather steep learning curve to unlock all features. The possibility to use a bank account for financial stuff is lacking

Overall: Free tool for managing a voluntary network both administratively and financially. It is also nice to communicate easily with all members at the same time.

I find this software ideal for our tennis club, although we do not need everything that it offers.

May 15, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Its simple and does everything that we require and more, and the staff are updating it all the time.

Cons: There really isn't anything I don't like except that I cannot put members in the members section, because our members pay in cash or by bank transfer to our account and not through the TidyClub payment system.

Vendor Response

by TidyHQ on June 05, 2018

Hi Pat, thanks for the review. You can manually add Members through the 'Add Membership' section where you can mark them as having paid via Cash, Cheque, Bank Transfer etc. (no fees are incurred either). They will then operate just like any other member that registers and pays through the platform. Cheers, Isaak

easy to use we use the free version very helpful for keeping everyone updated

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: keeping everyone updated and its a even better help with our meetings great for keeping meeting records

Cons: theres nothing really once i got to know how to use it, it is great ive not really had many problems :)

Missing a forum

Sep 27, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Value for Money

Comments: We wanted to use TidyHQ for managing our shared property (about 20 distinct owner's), we loved the people directory, the mailing list function, the storage area, the calendar. We miss two features :
- A forum where we can chat on various subjects in an organized manner
- A wiki like feature in order to present things to people in the way we want to and/or to store/publish information the way we want

Thanks for the great work,
Jean-Marc

Vendor Response

by TidyHQ on August 31, 2017

Hi Jean-Marc, thank you for the review. We once had forum functionality but folks stopped using it as Facebook and LinkedIn became more prevalent. People are using our Pages App as an intranet or Wiki which you might find useful? Thanks again for the review!

My experience has been pretty positive so far especially with the featuring of managing permissions.

May 08, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The east of use and the event calenders. Additionally, the fact that it allows us to have a personalized web-page has proved to be really fruitful for us. The file storage option, although less used by us, is worthy of a mention too.

Cons: If i was to be really picky, I think the layout of the dashboard can be made more user-friendly however it's still quite fit for purpose.

Tidy HQ - Important feed back

Sep 13, 2016
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Cons: Everything is one location.

Overall: We find it difficult to find things - our members find it hard to navigate around. drop down menus in different locations to windows.......
Need to under procedures - not written to enter data. eg put people in contacts before you can add them as members etc.

Vendor Response

by TidyHQ on August 31, 2017

Thanks for the review Craig, and sorry it hasn't quite hit the mark for you. We've taken your comments on board and looking forward to showing you some great improvement in due course! Cheers, Isaak

Great concept and marvellous that it is offered for free for v small organisations.

May 07, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Practical and makes running our organisation much easier.
I like that it automatically sends out reminders to renew membership.
I like the meeting software.

Cons: Sometimes difficult to navigate and find things... such as sending a receipt for a membership.
Would like to see a lower cost option than the current entry level.

Made a huge difference to managing our sports club!

Apr 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: TidyHQ has made a significant difference in managing our rugby club, with simple and easy to use features. Previously we used spreadsheets to manage our accounts, and now it's kept on the TidyHQ system. From an audit perspective, everything is there, you can do your invoicing, set up your memberships, even run ticketed events. AND ITS FREE with no monthly fees. We set up social memberships via the platform, and started with around 50, then went to 92, and last year we had over 150. New features keep coming out and I highly recommend the platform to any sports clubs, non-profits and even small business wanting to manage their affairs.

Vendor Response

by TidyHQ on April 19, 2016

Wonderful to hear you're enjoying the platform :)

I'm a fan - it makes my life easier as Secretary of sports club

May 08, 2018
3/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: meetings, calendar, tasks make running meetings and following through on issues/tasks/approvals really easy.

Cons: never sure whether the emails I send are going to people's spam - I didn't like the set up of the inbox particularly - it was too group orientated for me. BUT we didn't use it much so didn't explore better way of doing things ever.

Overall: Sadly the cost of it means that we as a club can't justify it as we have our own website with email functionality and also a Registration site/Membership site run by our association.

Great support, easy to use software

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: TidyHQ is a platform that is so easy to use that we can spend more time on our members, and less on administration. The development team has also been hugely supportive.

Cons: I have very little negative to say about TidyHQ. We have been very happy with the platform for needs.

I am one user from a community group and finding tidy hq connencts the group better than previously

May 11, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: It is reasonably easy to use for most functions I need which are communicating with the committee of our organisation and tracking tasks

Cons: never had any tutorials so finding how to do things can be cumbersome - still don't know how to create a contact group for messaging

A dream come true

May 07, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The way it is built to fit and support NFPs and the unique challenges committees face in the lifecycles of clubs and groups.

Cons: The membership management and family relationship features are complex and can lead to both user and customer frustrations in certain cases.

Very useful platform.

Dec 05, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: Allows small clubs to manage their affairs in one location, without the need to pay for separate email and web hosted. The minutes feature keeps getting better.

Cons: New pricing model is not in line with small clubs. The restrictions on the number of users should be reconsidered for the basic version.

TidyHQ is easy to use and staff are great

May 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: You can set it up for what you need so easily. Add suppliers, members and contacts so emailing is made easy.

Cons: Cant do multiply accounts or BAS. We have three accounts and had to set up three systems, one for each account

UNAA Membership

Nov 02, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: We need to have a repeating message going out to our members after their membership expires. One email is not sufficient. We would like to have a repeated email once a month if they don't renew.

Vendor Response

by TidyHQ on November 03, 2016

Hi Harold, Thanks for this. You can also provide this type of feedback within the application via the big blue floating button at the bottom right. We are refreshing Memberships in the next few months so will be taking this information onboard. We will also be asking a few more questions to Matthew and co about any other requirements. Appreciate the review and the feedback! Cheers, Isaak

What every club needs, everything in one place.

Apr 20, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are a National Textile Art Group and TidyHQ is just what we needed, we can have our on line meetings with the meeting minutes live, everything at our fingertips no more having to interrupt the secretary to be able to obtain information, members and all contacts easily accessible, and great on line help when required. Can't wait to see how this program grows. Storage for documents like our Constitution, processes and protocols at our fingertips. Easy ticketing for our events. I just love this program.

Vendor Response

by TidyHQ on April 20, 2016

Great to hear Bev... and even more excellent that you're now helping support other customers :)

I haven't used TidyHQ for a few months, but I would seriously consider use for some future efforts.

May 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability see and track changes in membership and the potential for linking it with the functionality of other apps.

Cons: I am unsure how much TidyHQ costs yet, nor have I any complaints or shortcomings that I can identify.

Overall: Quick way access membership information and notifications about changes in membership.

Pretty good

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Nice usability, quick and simple to use. It doesn't take forever to set whatever up and change things when they need changing

Cons: Cuts from online commerce is too large. I'm also dissapointed that they still take a cut from premium users

Overall: A nice webiste

Has helped our club get things on track

May 07, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple and easy software with everything all in one place making getting things sorted as easy as can be

Cons: There hasnt actually been a lot so far that i dont like about tidyhq so i cannot really list anything here

Overall: Simplicity of organization

Great platform

Jan 01, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Love the platform overall, has made our administration so much easier and has given us the ability to consolidate information that was previously held in multiple spreadsheets. We can now immediately email groups of contacts, view dashboards eg. financial information and easily create webpages to support our information channels.

Great value for any club wanting to consolidate and reduce administration.

Vendor Response

by TidyHQ on March 18, 2017

Great to hear you're enjoying the platform Jacqui. Look forward to showing you some big updates soon that will make it even easier for you and the team.

A great tool for committees to create, record and promote events/activities!

May 15, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The asthetic is great, highly customisable and intuitive.
Get a lot of functionality with the free version of the software.

Cons: The mail functionality is limited and sometimes quite tedious, would like to see googlemail functionaility and integration in future updates.

Works great, but one thing I don't get

Apr 11, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I thought there was a public face to my club. Potential members need to join before they can see or use anything apparently. Do I have that correct?

Vendor Response

by TidyHQ on August 31, 2017

Hi Steve, Appreciate the review. You're right in that as soon as you switch on a Payment Gateway all of your memberships and events and shop items will display as expected. We don't want to confuse supporters with items for sale but no way to pay for them :) Hope that makes sense and thanks again for your support! Cheers, Isaak

Generally really good

May 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: It works well for our organisation.

Cons: When you export data in csv the date is in a format that excel doesn't recognise. This is annoying..

Great alternative for much more expensive membership/club management solutions

Sep 30, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Very easy to setup has lots of flexible features. The UI is much nicer and cleaner than many others I've used. Great built in security model for adjusting different members permissions. I was looking at the lowest tier NationBuilder but this is a much better option. Glad I found it.

Vendor Response

by TidyHQ on October 02, 2016

Hi Michael, Thank you very much for the kind words and the review. It's much appreciated. Cheers, Isaak CEO, TidyHQ.com

Easy to follow. Would like to see current members as a big number when we land on `Members page.

May 11, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Ease for members to see. Use as a website as needed. Ease of link to members and email addresses. Can we set up email groups easier. Ease export lists.

Cons: We use MailChimp for emails out to members because of design functions. Links to social media? Online tutorials?

Very user friendly. Even absolute beginners should be able to navigate successfully.

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and simplicity. The layout is easy to use with well thought out and planned tab positions.

Cons: Nothing. All good. I don't find anything to dislike. It is enjoyable to use and i cannot think of any negatives.

looks a lot better than it did a few years ago and has a broader range of activities that a club use

Mar 24, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: would like a quicker more intutive interface and improved financial reporting

Vendor Response

by TidyHQ on August 31, 2017

Hi Peter, Thanks for the review! We're working away at an update on Finances and look forward to showing you soon. Thanks again for the support and hope you pass your comments on to CA ;) Cheers, Isaak

every time I go to use tidy HQ I stuff something up

May 11, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: its not to bad but every time I go two use it I stuff the report and I cant correct it and I don't neede any idiot to tell me I have to have a hundred characters

Cons: its to hard to use I don't seam able to correct my report to the cluband once again I don't need an idiot to tell me I have to have a hundred characters

Sometimes confusing, other times I can find my way around quite easily. I am quite new at web pages.

May 08, 2018
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support

Pros: Because of our group and it's needs, your site is free for us to use. The help I am receiving is very much appreciated.

Cons: It seems to change . Example, pictures from Front Facing page disappear and google map appears. In some of the help pages, the images jump around making it hard to concentrate for an older person.

Overall, very good. Some sections are not as intuitive as they could be (Pages and Menu's)

May 09, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Perfect for our NFP organisation! Great behind the scenes information to our committee members. No more filing cabinets in storage somewhere!

Cons: Still needs more features when signing up Members. For eg, Directing them to the Shop, or other Webpages

Overall: Access to club information on any device with internet!

Easy to use. Ideal for netball club

May 08, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Easily shared information between members. Financial functions. Emails easy to send. Easy to set up.

Cons: No ability to import bank statements to reconcile financials which would save a lot of time each month

Easy to use.

May 14, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The software is easy to use. The layout is relatively intuitive and makes for fairly stress free operation.

Cons: No search function that I can find. Inability to save minutes without closing and re-opening. It would be nice if you could progress save.