--- title: "TidyHQ Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is TidyHQ the right Event Management solution for you? Explore 166 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/128190/TidyHQ/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- TidyHQ 4.3 (166) [View alternatives](https://www.capterra.com/p/128190/TidyHQ/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of TidyHQ Ease of use 4.0 Customer Service 4.4 ## Pros and Cons in Reviews SH Stacey H TreasurerSports, 2 - 10 employeesUsed the software for: 1-2 years. “Selling tickets for events has also been great, easier & cheaper than previous ticketing options we used“ September 19, 2025 MG Michael G SecretaryNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “Some functions aren't fully configurable and can cause clutter, which confuses occasional users.“ January 6, 2024 LJ Louise J SecretarySports, 2 - 10 employeesUsed the software for: 6-12 months. “It's made it so easy to implement things within our club that we would have struggled to find the right apps or tools do use otherwise.“ September 19, 2025 SH Stacey H TreasurerSports, 2 - 10 employeesUsed the software for: 1-2 years. “Excellent product to streamline running the admin side of the club.“ September 19, 2025 JB John B SecretarySports, 2 - 10 employeesUsed the software for: More than 2 years. “Easy to use, ability to share info and data between the committee.“ April 23, 2025 ## Showing most helpful reviews Showing 1-25 of 166 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tyler F. Software Development Manager Used the software for: 6-12 months ### "It has been a good experience so far. I love the TidyHQ team and appreciate the level of support." May 8, 2018 3.0 Pros I believe their is a lot of potential in this software. Potential for our organization to utilize more of the existing features, and potential for the software to improve where there are gaps. The TidyHQ team has always been very responsive and welcomes user input. From a feature perspective, I feel like almost every part of the application (contacts, memberships, events, meetings) has some major roadblocks, but the foundation is well build. With the support of the TidyHQ team, we have been able to find workarounds for most of our issues. Cons Very difficult to get a quick list of expired memberships, since TidyHQ does not factor in members that jump between membership levels from year to year. When I look at expired memberships, it will list members who are actually current members, but decided to renew at a different membership level. This is incredibly embarrassing for the organization and the only way to make sure it doesn't happen is to download csv of "expired" and "current" memberships and manually cross reference them. I would also love to be able to use TidyHQ for quick sign-in sheets for events or meetings. We have a lot of events which are free and non-ticketed, but we still want to be able to quickly capture attendee information (whether they're already in the system or not). Since Tidy does not make this easy for us, we still revert to paper sign-in sheets. Review Source Response from TidyHQ June 5, 2018 Hi Tyler, Thanks for the review! There is a Smart Group for Active Members which you can use for contacting - regardless of what Membership level they're in. Also, if you setup a Free ticketed event you can quickly duplicate the event. Or if you want to get fancy you can use the API and plug it into a more simple form (something we have thought about :) MD Máirín D. Tech Coordinator Recreational Facilities and Services Used the software for: Less than 6 months ### "Streamlined, clean user experience helped us automate many manual tasks" August 1, 2019 5.0 We have a popular community organization that accumulates a sizeable waitlist every year. Our memberships based annually, on fixed start / end dates for every member. Processing our waitlist every year has traditionally been a multi-month, complex, and stressful task. TidyHQ has allowed us to automate the most complex parts of this process. It has a membership renewal feature, first of all, so we do not need to manually query current members to learn their intentions anymore so we know how many new slots we'll have (manually, by email, member-by-member for > 100 members.) Next, our waitlist membership offer process has been streamlined as well, because we can now add waitlist members being offered membership access to sign themselves up - including processing their payment - instead of having to chunk them into groups, manually nag them to sign up, and manually tally up who signed up and who didn't to figure out how many slots remained open for the next round. It has improved our workflow in other ways, but this annual processing task has really helped eliminate a lot of manual work for us. I am also impressed with the support we have received from TidyHQ thus far. The documentation is laid out very well and the team is very responsive and helpful when you ask questions. I am also excited about the application API, although the features so far are comprehensive enough I haven't had to write any custom apps to support our org with the API yet! Pros \- The meeting minutes / task management system - it has made a big improvement in the organization of our all-volunteer organization. - We also love that the subscription includes unlimited contacts - arbitrary contact limits hurt us in the previous, more expensive system we used. - TidyHQ can also handle multiple family members per membership, and they have many options for how the pricing structure works. Our organization is a flat fee per family, which can include multiple adults and children, and TidyHQ allows for our pricing model as well as many others. Cons \- We operate with PayPal and there are some extra fees associated with using PayPal over Stripe. We really appreciate the option of using PayPal anyway, though. - I also am a bit concerned about the monthly outbound email limits, but I understand it's likely an anti-spam measure and we will probably never hit it given the size of our org. - I wish I had more control over the public facing web pages. There are a few things I would like more control over (e.g. custom CSS.) I really appreciate the simplicity of the web page system though, and feel the system will be manageable when I pass it on to the next technical coordinator even if they aren't as technical as I am. In our previous system, I was concerned about that because of the number of hacks I had to implement ot make things work. Switched from [WildApricot](https://www.capterra.com/p/76116/WildApricot/) When I started as tech coordinator 3 years ago, our WildApricot subscription was $20 a month. As of our last month the cost was jacked up to $60 / month - our plan's price increased multiple times per year. The system limited us to a total of 250 contacts - not enough for our ~115 member base as well as our annual waitlist. It was inflexible for our particular workflow and model of working, so we relied on custom DB fields and I had to rely on the API for missing features, and even had to write some screenscraping apps because its API was pretty limited. The most frustrating thing is the admin dashboard of the application itself is dog slow - I've loaded it on an Intel i7 system with 64GB of RAM and it was still slow - and it also only allows you to have one copy of the application open at a time. This made simple tasks like editing membership fields based on other data tables in the dashboard or creating new web pages on the public site based on data from the admin dashboard impossible. If you try to open the application in a second tab or window, the application starts failing and only the newest window will continue to work. Had the roadmap for the product aligned with our needs and some of its most obvious deficiencies (like the lagginess of the UI) actually been addressed, we would have been willing to stay even with the price increases but the value for the money really diminished with the raised cost without any improvements that made it a better system for us. Review Source VR Verified Reviewer Web Chair Non-Profit Organization Management Used the software for: Less than 6 months ### "Small, AND incredibly mighty!" February 21, 2020 5.0 Pros I was knee-deep in setting up Wild Apricot (which was a complete slog) when our committee decided to take a step back and re-research alternatives. I am infinitely glad to have found TidyHQ. The difference is simply astounding. It is incredibly simple, but also contains every feature we needed as a membership-based organization. I love how simple it was to set up, and how much personal attention I was able to get from the support team. I'm sure this was an exception, but I was even able to speak with the \[SENSITIVE CONTENT HIDDEN\] of the company to get some deeper-level problems solved. Outstanding! Cons Probably that it took so long to find it (which is why I'm taking the time to write this review). I still marvel at how Wild Apricot has so many positive reviews. I found it terribly difficult to set up, and not at all attractive. TidyHQ is exactly that - tidy! The options are limited, but exactly what we needed. And, they are constantly improving and value user feedback. Reason for choosing TidyHQ Best value for the money (by a long shot). Switched from [WildApricot](https://www.capterra.com/p/76116/WildApricot/) We switched because we ran into headache after headache in the setup process. It's strange because I felt I did exhaustive research before deciding on Wild Apricot. I was totally disappointed. Review Source TM Tim M. Business Owner Sports Used the software for: Less than 6 months ### "Great Product to help coordinate everything you need" July 24, 2019 5.0 Great business to deal with and superb support to help us get it all across the line. Great company to deal with and they are always improving the product Pros Links our club database with everything we need from events to finance No need to worry about keeping up to date as the company is constantly improving the product Cons A few automated services that we don't need. Alternatives considered [WildApricot](https://www.capterra.com/p/76116/WildApricot/) Reason for choosing TidyHQ Better Event ticketing / membership restrictions on tickets / events Review Source LJ Louise J. Secretary Sports Used the software for: 6-12 months ### "Simple, Easy, Centralised Communication! " September 19, 2025 5.0 It's been a great experience. All the officials within our club are able to access it, we can easily update information on our website or events and make it a real team effort to communicate with our club members. And it's pretty simple to work out how to do everything, so you don't need to be an expert at tech to use the system. The support from the team at Tidy has been great. Pros Centralising a lot of our admin - website management is super easy, contact management, group emails & sms, events management, membership management, online store you name it! It's made it so easy to implement things within our club that we would have struggled to find the right apps or tools do use otherwise. We also love that it integrates with Hey Connect, and we use this app for our entire club communication. Having one spot for everything makes life super easy. Cons Payment fees are a bit frustrating, it would be great if we could add fees on top of our prices for events / shop items. So at the moment we calculate what the fee would be roughly and add it to the prices. Review Source aL anna L. Founder/President Non-Profit Organization Management Used the software for: Less than 6 months ### "Tidy little platform" July 24, 2019 3.0 Customer service has been great and its been easy to use. I wish that I had started using this platform earlier as it would have been ideal when we were smaller. Pros It's very, very easy to use. You don't have to waste time working out how the system functions. It's easy to run meetings. Cons It isn't very customisable and there aren't many apps that work with it. It could integrate with more platforms. It would be very good for a small, community style organisation but is a bit limited with a complex customer base. Alternatives considered [Claris FileMaker](https://www.capterra.com/p/162784/FileMaker/) Reason for choosing TidyHQ ease of use and accessibility. Affordability Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) It was too hard to keep all the data up to date . it required too much skill and was not acccesible remotely Review Source LM Lithesh M. Secretary Education Management Used the software for: 1-2 years ### "My experience using TidyHQ" September 19, 2025 4.0 Very positive. It's been easy for me to use the platform after taking on responsibilities from other people. Pros Build in features make it easy to use for any purpose such as communications, meetings and events. UI is simple and easy to understand meaning everyone has no issues getting familiar with the software. Cons Access to groups of people are different. Would be nice to have a role/admin privileges that can be applied to a group of individuals, instead of adding one individual at a time and giving different privileges each. Communication formatting is limited, so having the ability to customise line spacing, font and text size would improve the user experience significantly. Review Source RC Rob C. admin Sports Used the software for: 1-2 years ### "TidyHQ after 6 years of occasional use" January 21, 2026 5.0 Very happy. friendly online chat support. Regular new features and updates. Configurable for almost all our needs Pros I'm a volunteer admin for a local sports club. Limited web tech experience and free time so TidyHQ interface is great for getting things done quickly. Simple to use and logical. Great tech support when needed Cons As I learn more about TidyHQ I want to do more with it. Occasionally come up against limitations. Understandable given the desire to focus on ease of use. Review Source Response from TidyHQ January 29, 2026 Thanks Rob, really appreciate you taking the time to write this. Hope to have you on the platform for (at least) another 6 years! :) - Isaak Stuart G. League Operations Coordinator Used the software for: 6-12 months ### "Tough learning curve, but well worth the effort." December 6, 2017 4.0 Pros Best thing about TidyHQ is the level of professionalism it can bring to a club that may not otherwise have had. Many clubs are still using disjointed administration processes where paper is king and data loss is also high. TidyHQ's ability to bring all of that together in a place that all the committee can easily access is it's biggest advantage. Despite the fees that do add up on bigger dollar amounts, for smaller monetary values, the ability to eliminate physical cash handling and chase up on unpaid invoices will save a club a lot a lot of headaches. Cons Probably for TidyHQ to really boom and dominate, either integration with a accounting program is important or the finances section must really step up and begin to rival accounting programs. While this will be a large amount of work, if you can eliminate those transactions fees for things like sponsorship payments and a club can solely rely on TidyHQ finances to handle everything, TidyHQ will be the market leader in this space. Review Source Rob K. Photographer Used the software for: 2+ years ### "Used from early days when free. Installed in two organisations. Very familiar with most of THQ." May 8, 2018 3.0 Pros Pretty easy to set up, pretty straightforward to use (although many inconsistencies and quirks). Not much else like it on the market. Cons Support needs to be improved - a case management system is required so that problems reported are tracked, and the tracking is visible to the user. As an example, on several occasions I have reported a problem two or three times, with no follow up from THQ and no resolution. Need far more 'granular' control over user access. Need backup and roll-back ability to cope with data loss, etc. Needs time-out for logins (time set by administrator). Lots of other improvements needed to make it a commercial-grade product. Review Source SH Stacey H. Treasurer Sports Used the software for: 1-2 years ### "Excellent product that saves volunteers a lot of time" September 19, 2025 5.0 Excellent product to streamline running the admin side of the club. Customer service was great when I needed help, responded very quickly Pros We love the meeting minutes functionality, makes it so easy to take & share minutes and track actions required of people. Selling tickets for events has also been great, easier & cheaper than previous ticketing options we used Cons We have had a few issues with members who are also committee members getting access to their admin rights, had to delete them as a member & re-enter as admin 1st Review Source MG Michael G. Secretary Non-Profit Organization Management Used the software for: 1-2 years ### "A time-saving club membership management system" January 6, 2024 5.0 TidyHQ delivers an intuitive interface and provides all the functions a club needs to manage finances, members, meetings, tasks, communications and events. Pros TidyHQ is intuitive to set up and use. The support material is user-friendly and the support team is responsive. The linked website is basic, but provides a perfectly adequate public portal for a club or small organization. Interfaces with third party apps are seamless and easy to install. Cons Some functions aren't fully configurable and can cause clutter, which confuses occasional users. For example, there are default smart and managed contact groups that can't be removed or hidden, even if the organization has no use for them. Reason for choosing TidyHQ Isaak, who originally developed TidyHQ has first-hand experience in administering clubs and associations, so the functionality is practical. Good price point for functions used. Availability of local support. Review Source TR Tyson R. Secretary Sports Used the software for: 1-2 years ### "TidyHQ review" July 24, 2019 5.0 Amazing, has made my life as secretary so much easier. We have transferred over from our old website to the TidyHQ website and its so much easier to update whilst also looking far more modern an appealing. Pros We are entering into their second season using TidyHQ and we are confident to say it is the smarter way to run our meetings and the smarter way to run our administration. TidyHQ has allowed us to keep up to date with the current technology that is available, It has streamlined all of our administration and become a ‘one-stop shop’. This has allowed for a smooth and simple transition of incoming committee members by providing a platform that makes succession planning and handovers so much simple. We highly recommend this product and your club will immediately see the benefits of it. Cons Would like to be able to do an annual budget for items as opposed to a monthly budget. Hopefully this is possible. Is there a way around it? Eg just inputting the total budget into the last month? Review Source GR Gary R. Secretary Used the software for: 2+ years ### "Good but some areas could do with updating and improving" May 8, 2018 4.0 Pros The software presentation is good, with a modern style. The recently overhauled areas are very good now in terms of functionality - for us the mains ones we use are meetings and events Cons There are a few things which I don't like about the software. Firstly the price. Our society has between 100 and 200 members, but the cost of TidyHQ has become prohibitive for us, so we can't use it in the way that we would like. Secondly there are some areas which have not been overhauled where the functionality is poor, and sometimes doesn't include good features which are available in other areas. For example groups, where there is no functionality to control who can email a group or where replies go to; session functionality is something I was waiting for but is unusable for me and should be rewritten to be more like events/meetings. Even the overhauled event functionality could be improved by allowing you to specify the time an invite is sent, which is something implemented in sessions but not events. For our accounts we have a couple of ring-fenced funds which we would want to keep separate in terms of transations etc, but TidyHQ won't let us do that so we can't use the accounting functionality. Review Source JV Julez V. Secretary Individual & Family Services Used the software for: 1-2 years ### "TidyHQ for a Not for profit " August 7, 2019 4.0 Becoming a secretary of CYS and finding no structured approach to record keeping , resources and information is many different locations this program has been a god send in getting our organisation in a more efficient and productive organisation. Pros It provides a small not for profit organisation run by volunteers with all the tools to run it in one product. It is user friendly and extensive training is not required Cons The help and FAQs are great but maybe consider an introductory video for less computer literate users through the how to's would be useful. We have some in our group who are a bit techno phobic and it would help the tech literate ones get them using the program Review Source NQ Natalie Q. President Sports Used the software for: 2+ years ### "Easy to use. Great customer service. Puts all the Club stuff in one website which is fantastic." December 11, 2017 4.0 Ease of financing Pros Everything in one place and reports are easy to print up. Questions are answered promptly and they always are after feedback on how to improve Cons Have taken away finance report printout on last update. Cannot do report on one or two categories only. No annual finance report feature Review Source Response from TidyHQ December 12, 2017 Thanks for the review Natalie, yes we removed reports temporarily and plan to bring them back very quickly - there is a more advanced CSV export now that will provide this information in the meantime. We also have a comprehensive blog post outlining all of the changes made. https://blog.tidyhq.com/finances-updates-little-changes-big-impact-41d715e36212 J(C Joseph (Craig) C. President Individual & Family Services Used the software for: 2+ years ### "How Tidy HQ helps not for profit organizations assist their members." July 18, 2019 5.0 We have established instant communication with our membership. We keep accurate records of their individual details. We can devote more time to the members actual needs on a daily basis. Pros Firstly thanks to the team at Tidy HQ for allowing us to utilize their programms. This makes the running of an RSL Sub-Branch so much easier in communications with our members, up to date membership data, and record keeping. We are getting to know the enormity of what Tidy HQ can do to help us and with the brilliant support from their staff we continue to gain more knowledge. Cons Nothing it is a blessing for us to come in out of the dark ages Reason for choosing TidyHQ Recommended by a friend Review Source NC Nick C. Operations Coordinator Used the software for: 6-12 months ### "Easy to use, very up to date." May 8, 2018 4.0 Pros The use of the shop and events pages. This make it so much easier for all my contacts to have easy access to what is available within the groups/associations. The Stripe accounts is very simple and makes a transaction a breeze.. highly recommended. The ticketing system is also very straight forward and again makes life easy for our users. Cons No great access to financial reports and bank feeds. (Xero)I believe there was going to be a system link with Xero finance software which would have made my life a lot easier as all my groups use Xero for their finances, if I could have used Xero and TidyHQ in conjunction with each other I would have had a one stop shop for administration. Review Source VR Verified Reviewer Devolopment officer Used the software for: 1-2 years ### "A very easy webpage to use." May 8, 2018 4.0 Pros The ease it is to use. I have this to be one of the easiest to work with. You get great help if required. Cons The front page needs a little bit more developing to enhance the overall effect. This small problem would be great of it accepted larger file format. Review Source PW Peter W. Secretary treasurer Sports Used the software for: 2+ years ### "Keeps everything in the one place for all users to be able to access" December 5, 2017 5.0 Accessibility via the cloud anytime anywhere, all records in one safe place Pros Accessibility anywhere any time and value for money, covers all needs from meetings ro memberships to an online shop Cons Managing finances in a similar manner to normal accountjng precticesa and ability to generate individual item or group category reports Review Source AH Annie H. Treasurer Used the software for: 1-2 years ### "Effective, proactive and easy" May 8, 2018 4.0 Pros Memberships and history of members and ability to create groups. Events and ability to share link to website and facebook. The storage facility. Cons Lack if financial reports and inability to sort by our needs and wants. Lack of ablity to update store purchases if merchandise purchased directly through the committee. Inability to change status of member to inactive but rather delete Fees of paypal. Review Source MLM Marie Louise M. Chairperson Non-Profit Organization Management Used the software for: 2+ years ### "Easy management of contacts, memberships, meetings, events, task lists, budgets and finances" December 6, 2017 5.0 Hugely simplifies management of our association. Pros Consolidates all our Association's information, provides continuity when membership of our Executive Committee changes. Lovely integration between meeting records and task lists, reminders and weekly summaries. Automated reminders to members when their membership is due to expire. Provides a great audit trail. Excellent timely, helpful support. I would recommend TidyHQ to any club or association. Cons Can't seem to readily save drafts of emails (except by scheduling them to be sent at a far future date) or spell check emails within TidyHQ. Review Source DL Dean L. President Sports Used the software for: 1-2 years ### "Football Netball Club" July 17, 2019 5.0 Using TidyHQ has made it easier for our club and saved a lot of time for our already busy volunteers. The time savings far outweigh the cost of the software. Pros Has allowed us to be able to set up our club memberships & club merchandise online, removing the need to handle cash which reduces time required by club volunteers to count and bank cash and allocate to the right areas. Easy for club treasurer to allocate funds as they are deposited into our account. Cons To date I have not found anything that I don't like. Simplifies a lot of areas from a club perspective. Review Source MW Michael W. Chairman Used the software for: 6-12 months ### "Great option for small non-profits" May 14, 2018 4.0 Pros TidyHQ has been essential in helping me manage my fraternities mentorship program especially since my staff and resources are limited. The membership feature that ties directly into the contact management has been the biggest help. The public pages are also useful for consolidating program info all in one place as well. Cons I would prefer the public meeting page be displayed as a calendar rather than a list of events. Also would be great if emails could be sent to multiple emails per contact. Review Source bW bruce W. Club Treasurer Non-Profit Organization Management Used the software for: 1-2 years ### "MPMS" July 17, 2019 4.0 satisfactory Pros simplicity of operation, broad range of features Cons lack of customisations, need to alter package to suit local & specific use Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.