# TidyHQ Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is TidyHQ the right Event Management solution for you? Explore 166 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/128190/TidyHQ/reviews --- TidyHQ 4.3 (166) [View alternatives](https://www.capterra.com/p/128190/TidyHQ/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Reviews of TidyHQ Ease of use 4.0 Customer Service 4.4 ## Pros and Cons in Reviews SH Stacey H TreasurerSports, 2 - 10 employeesUsed the software for: 1-2 years. “Selling tickets for events has also been great, easier & cheaper than previous ticketing options we used“ September 19, 2025 MG Michael G SecretaryNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “Some functions aren't fully configurable and can cause clutter, which confuses occasional users.“ January 6, 2024 LJ Louise J SecretarySports, 2 - 10 employeesUsed the software for: 6-12 months. “It's made it so easy to implement things within our club that we would have struggled to find the right apps or tools do use otherwise.“ September 19, 2025 SH Stacey H TreasurerSports, 2 - 10 employeesUsed the software for: 1-2 years. “Excellent product to streamline running the admin side of the club.“ September 19, 2025 RC Rob C adminSports, 51 - 200 employeesUsed the software for: 1-2 years. “Great tech support when needed“ January 21, 2026 ## Showing most helpful reviews Showing 1-25 of 166 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tyler F. Software Development Manager Used the software for: 6-12 months ### "It has been a good experience so far. I love the TidyHQ team and appreciate the level of support." May 8, 2018 3.0 Pros I believe their is a lot of potential in this software. Potential for our organization to utilize more of the existing features, and potential for the software to improve where there are gaps. The TidyHQ team has always been very responsive and welcomes user input. From a feature perspective, I feel like almost every part of the application (contacts, memberships, events, meetings) has some major roadblocks, but the foundation is well build. With the support of the TidyHQ team, we have been able to find workarounds for most of our issues. Cons Very difficult to get a quick list of expired memberships, since TidyHQ does not factor in members that jump between membership levels from year to year. When I look at expired memberships, it will list members who are actually current members, but decided to renew at a different membership level. This is incredibly embarrassing for the organization and the only way to make sure it doesn't happen is to download csv of "expired" and "current" memberships and manually cross reference them. I would also love to be able to use TidyHQ for quick sign-in sheets for events or meetings. We have a lot of events which are free and non-ticketed, but we still want to be able to quickly capture attendee information (whether they're already in the system or not). Since Tidy does not make this easy for us, we still revert to paper sign-in sheets. Review Source Response from TidyHQ June 5, 2018 Hi Tyler, Thanks for the review! There is a Smart Group for Active Members which you can use for contacting - regardless of what Membership level they're in. Also, if you setup a Free ticketed event you can quickly duplicate the event. Or if you want to get fancy you can use the API and plug it into a more simple form (something we have thought about :) MD Máirín D. Tech Coordinator Recreational Facilities and Services Used the software for: Less than 6 months ### "Streamlined, clean user experience helped us automate many manual tasks" August 1, 2019 5.0 We have a popular community organization that accumulates a sizeable waitlist every year. Our memberships based annually, on fixed start / end dates for every member. Processing our waitlist every year has traditionally been a multi-month, complex, and stressful task. TidyHQ has allowed us to automate the most complex parts of this process. It has a membership renewal feature, first of all, so we do not need to manually query current members to learn their intentions anymore so we know how many new slots we'll have (manually, by email, member-by-member for > 100 members.) Next, our waitlist membership offer process has been streamlined as well, because we can now add waitlist members being offered membership access to sign themselves up - including processing their payment - instead of having to chunk them into groups, manually nag them to sign up, and manually tally up who signed up and who didn't to figure out how many slots remained open for the next round. It has improved our workflow in other ways, but this annual processing task has really helped eliminate a lot of manual work for us. I am also impressed with the support we have received from TidyHQ thus far. The documentation is laid out very well and the team is very responsive and helpful when you ask questions. I am also excited about the application API, although the features so far are comprehensive enough I haven't had to write any custom apps to support our org with the API yet! Pros \- The meeting minutes / task management system - it has made a big improvement in the organization of our all-volunteer organization. - We also love that the subscription includes unlimited contacts - arbitrary contact limits hurt us in the previous, more expensive system we used. - TidyHQ can also handle multiple family members per membership, and they have many options for how the pricing structure works. Our organization is a flat fee per family, which can include multiple adults and children, and TidyHQ allows for our pricing model as well as many others. Cons \- We operate with PayPal and there are some extra fees associated with using PayPal over Stripe. We really appreciate the option of using PayPal anyway, though. - I also am a bit concerned about the monthly outbound email limits, but I understand it's likely an anti-spam measure and we will probably never hit it given the size of our org. - I wish I had more control over the public facing web pages. There are a few things I would like more control over (e.g. custom CSS.) I really appreciate the simplicity of the web page system though, and feel the system will be manageable when I pass it on to the next technical coordinator even if they aren't as technical as I am. In our previous system, I was concerned about that because of the number of hacks I had to implement ot make things work. Switched from [WildApricot](https://www.capterra.com/p/76116/WildApricot/) When I started as tech coordinator 3 years ago, our WildApricot subscription was $20 a month. As of our last month the cost was jacked up to $60 / month - our plan's price increased multiple times per year. The system limited us to a total of 250 contacts - not enough for our ~115 member base as well as our annual waitlist. It was inflexible for our particular workflow and model of working, so we relied on custom DB fields and I had to rely on the API for missing features, and even had to write some screenscraping apps because its API was pretty limited. The most frustrating thing is the admin dashboard of the application itself is dog slow - I've loaded it on an Intel i7 system with 64GB of RAM and it was still slow - and it also only allows you to have one copy of the application open at a time. This made simple tasks like editing membership fields based on other data tables in the dashboard or creating new web pages on the public site based on data from the admin dashboard impossible. If you try to open the application in a second tab or window, the application starts failing and only the newest window will continue to work. Had the roadmap for the product aligned with our needs and some of its most obvious deficiencies (like the lagginess of the UI) actually been addressed, we would have been willing to stay even with the price increases but the value for the money really diminished with the raised cost without any improvements that made it a better system for us. Review Source VR Verified Reviewer Web Chair Non-Profit Organization Management Used the software for: Less than 6 months ### "Small, AND incredibly mighty!" February 21, 2020 5.0 Pros I was knee-deep in setting up Wild Apricot (which was a complete slog) when our committee decided to take a step back and re-research alternatives. I am infinitely glad to have found TidyHQ. The difference is simply astounding. It is incredibly simple, but also contains every feature we needed as a membership-based organization. I love how simple it was to set up, and how much personal attention I was able to get from the support team. I'm sure this was an exception, but I was even able to speak with the \[SENSITIVE CONTENT HIDDEN\] of the company to get some deeper-level problems solved. Outstanding! Cons Probably that it took so long to find it (which is why I'm taking the time to write this review). I still marvel at how Wild Apricot has so many positive reviews. I found it terribly difficult to set up, and not at all attractive. TidyHQ is exactly that - tidy! The options are limited, but exactly what we needed. And, they are constantly improving and value user feedback. Reason for choosing TidyHQ Best value for the money (by a long shot). Switched from [WildApricot](https://www.capterra.com/p/76116/WildApricot/) We switched because we ran into headache after headache in the setup process. It's strange because I felt I did exhaustive research before deciding on Wild Apricot. I was totally disappointed. Review Source RC Rob C. admin Sports Used the software for: 1-2 years ### "TidyHQ after 6 years of occasional use" January 21, 2026 5.0 Very happy. friendly online chat support. Regular new features and updates. Configurable for almost all our needs Pros I'm a volunteer admin for a local sports club. Limited web tech experience and free time so TidyHQ interface is great for getting things done quickly. Simple to use and logical. Great tech support when needed Cons As I learn more about TidyHQ I want to do more with it. Occasionally come up against limitations. Understandable given the desire to focus on ease of use. Review Source Response from TidyHQ January 29, 2026 Thanks Rob, really appreciate you taking the time to write this. Hope to have you on the platform for (at least) another 6 years! :) - Isaak TM Tim M. Business Owner Sports Used the software for: Less than 6 months ### "Great Product to help coordinate everything you need" July 24, 2019 5.0 Great business to deal with and superb support to help us get it all across the line. Great company to deal with and they are always improving the product Pros Links our club database with everything we need from events to finance No need to worry about keeping up to date as the company is constantly improving the product Cons A few automated services that we don't need. Alternatives considered [WildApricot](https://www.capterra.com/p/76116/WildApricot/) Reason for choosing TidyHQ Better Event ticketing / membership restrictions on tickets / events Review Source aL anna L. Founder/President Non-Profit Organization Management Used the software for: Less than 6 months ### "Tidy little platform" July 24, 2019 3.0 Customer service has been great and its been easy to use. I wish that I had started using this platform earlier as it would have been ideal when we were smaller. Pros It's very, very easy to use. You don't have to waste time working out how the system functions. It's easy to run meetings. Cons It isn't very customisable and there aren't many apps that work with it. It could integrate with more platforms. It would be very good for a small, community style organisation but is a bit limited with a complex customer base. Alternatives considered [Claris FileMaker](https://www.capterra.com/p/162784/FileMaker/) Reason for choosing TidyHQ ease of use and accessibility. Affordability Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) It was too hard to keep all the data up to date . it required too much skill and was not acccesible remotely Review Source LJ Louise J. Secretary Sports Used the software for: 6-12 months ### "Simple, Easy, Centralised Communication! " September 19, 2025 5.0 It's been a great experience. All the officials within our club are able to access it, we can easily update information on our website or events and make it a real team effort to communicate with our club members. And it's pretty simple to work out how to do everything, so you don't need to be an expert at tech to use the system. The support from the team at Tidy has been great. Pros Centralising a lot of our admin - website management is super easy, contact management, group emails & sms, events management, membership management, online store you name it! It's made it so easy to implement things within our club that we would have struggled to find the right apps or tools do use otherwise. We also love that it integrates with Hey Connect, and we use this app for our entire club communication. Having one spot for everything makes life super easy. Cons Payment fees are a bit frustrating, it would be great if we could add fees on top of our prices for events / shop items. So at the moment we calculate what the fee would be roughly and add it to the prices. Review Source LM Lithesh M. Secretary Education Management Used the software for: 1-2 years ### "My experience using TidyHQ" September 19, 2025 4.0 Very positive. It's been easy for me to use the platform after taking on responsibilities from other people. Pros Build in features make it easy to use for any purpose such as communications, meetings and events. UI is simple and easy to understand meaning everyone has no issues getting familiar with the software. Cons Access to groups of people are different. Would be nice to have a role/admin privileges that can be applied to a group of individuals, instead of adding one individual at a time and giving different privileges each. Communication formatting is limited, so having the ability to customise line spacing, font and text size would improve the user experience significantly. Review Source SH Stacey H. Treasurer Sports Used the software for: 1-2 years ### "Excellent product that saves volunteers a lot of time" September 19, 2025 5.0 Excellent product to streamline running the admin side of the club. Customer service was great when I needed help, responded very quickly Pros We love the meeting minutes functionality, makes it so easy to take & share minutes and track actions required of people. Selling tickets for events has also been great, easier & cheaper than previous ticketing options we used Cons We have had a few issues with members who are also committee members getting access to their admin rights, had to delete them as a member & re-enter as admin 1st Review Source Stuart G. League Operations Coordinator Used the software for: 6-12 months ### "Tough learning curve, but well worth the effort." December 6, 2017 4.0 Pros Best thing about TidyHQ is the level of professionalism it can bring to a club that may not otherwise have had. Many clubs are still using disjointed administration processes where paper is king and data loss is also high. TidyHQ's ability to bring all of that together in a place that all the committee can easily access is it's biggest advantage. Despite the fees that do add up on bigger dollar amounts, for smaller monetary values, the ability to eliminate physical cash handling and chase up on unpaid invoices will save a club a lot a lot of headaches. Cons Probably for TidyHQ to really boom and dominate, either integration with a accounting program is important or the finances section must really step up and begin to rival accounting programs. While this will be a large amount of work, if you can eliminate those transactions fees for things like sponsorship payments and a club can solely rely on TidyHQ finances to handle everything, TidyHQ will be the market leader in this space. Review Source JB John B. Secretary Sports Used the software for: 2+ years ### "TidyHq a big win for community clubs." April 23, 2025 5.0 A great portal for community clubs. Easy to use and ensures important information is stored safely and can be shared.So much time saved by volunteers because of TidyHQ. Pros Easy to use, ability to share info and data between the committee. So much time saved with taking minutes at meetings and assigning tasks. Cons Inability to preview photos that had been uploaded to storage on TidyHQ. Review Source Response from TidyHQ September 22, 2025 Thanks for the review John. We very much appreciate the comments. RR Raechel R. Administration Officer Used the software for: 1-2 years ### "Enjoy using the product .. just some challenges with knowledge & functionality for organisation" May 15, 2018 4.0 Pros Very clear and able to utilise the Committee Structure/roles easily. The tasks for assigning to people who work remotely has also been valuable. Invoicing system is quick and easy. Memberships are great (especially the "rolling" option) for our organisation. Cons Some of the reporting features aren't quite what I was hoping for - having to download whole database information and then sort through for the small amount that I'm wanting has been a little frustrating. The biggest drawback for me as the administrator/user is the events. We have quite an involved ticketing system for major conferences and need the ability to change ticket levels without cancelling/re-entering all of the information to change tickets. Would be so much easier if ticket could just be "upgraded" or "transferred" to another ticket type. Also would like the ability to work my "trade shows" by having facility to upload map and people being able to choose the space they are wanting, or at the very least being able to put in the "booths" with the map as a reference and they choose what they are wanting. Review Source Response from TidyHQ June 5, 2018 Hi Raechel, Thanks for the review :) Noted regarding shifting folks from one ticket type to another. You can create a few custom fields to help with collecting information about what stands your vendor wants. You can also upload an image of the floor plan so they can check it out in the event description. Cheers, Isaak AS Anne S. Managing Director Farming Used the software for: 1-2 years ### "I have supervised a NFP organization from disorganized paper to professional looking organization." December 6, 2017 5.0 It is our new face to the world. Bright, fresh and informative. All activities can be tracked and all users can see what each of us is doing. There is no hiding. Pros We have got an online payment for memberships which greatly reduces volunteer time. Our volunteers are spread across the country and when snail mail is forwarded it often takes too long. Now it's in the bank. We utilize the 'pages' for our website which is colourful and informative, and the 'events' is used to advertise related events around the country. Over the years documents which should be stored have been lost, either on members computers or in the bottom of their filing cabinets. Now any important company documents are kept in 'storage' Cons Not all the functions have been obvious. Have only just found out how to make people fill in all personal details, and how to get an annual actual financial statement (under Budget!) None of us are computer experts and it has to be very straightforward, (not like the actual financial statement under budget). Would like to see a better financial system. Fortunately, our Auditor has accepted the current one, for now. Review Source WS William S. Communications Drector Sports Used the software for: 2+ years ### "Helps manage rosters & registration well" September 21, 2018 5.0 Prompt customer service and guidance through the process of migrating in, and routine operation / maintenance is excellent. Pros Ease of importing existing data, addition of custom fields as needed, powerful search functions and data output. Cons Less computer savvy members don't like setting up access, logging in or paying on line. Some fields could be set to match US formats ( ie Dates, Dates without years, & phone numbers) and block duplication (to ensure no duplication or reuse of members number etc.) Price point does not support large past membership data - we have been around for 35+ years and past members who 'might' renew need to be scrubbed or their expired data record will count on our 'per contact' price. Pricing based on ACTIVE contacts would be more fair... could apply archived expired contacts against our generous storage capacity. Review Source Response from TidyHQ September 25, 2018 Hi William, Thanks for the review! We are always looking to make things easier for everyone regardless of geography. Really appreciate this feedback. The pricing was designed so that those paying can have unlimited contacts - we initially launched our pricing based on number of Contacts but was soon told that it didn't fit smaller organisations so we felt this was the best way to handle it :) We're always learning! Thanks again for the review! Cheers, Isaak HW Heinrich W. IT Project management Sports Used the software for: 2+ years ### "Nice features. Handling memberships - and payment tracking - can be a handful though." December 5, 2017 4.0 It handles most of the "specialties" we have concerning membership types. Still missing the right capabilities for handling the signing up for events. Don't mix Participants with Contacts. Pros Very friendly and attentive support. Support helps out if you get stuck with something. Listen to users input about features etc. Cons Still volunteer to do translation into Danish. CSV dump files not adjusted to international settings. Denmark uses "," as $ and cent separator. The "." used make it a hell for countries using "," Field separator character should be "selectable" for user, in CSV file dumps. Danish characters does not come out correctly in CSV dumps. Review Source DM Doug M. Board Member ( former) Used the software for: 2+ years ### "A great package - every club administrators wishes come true" May 15, 2018 5.0 Pros TidyHQ brings under the one "roof" the administration, management governance, communication and marketing for a club. Everything is centralised in one place, up to date and accessible to those who need information and data - when they need it - without having to travel to the club to access the information. One system - one website - great outcomes. Cons For those that aren't computer literate - the system could appear to be a little complex and daunting - but this is easily solvable with a good implementation and training plan. Review Source SJ Sue J. Community Engagement Officer Non-Profit Organization Management Used the software for: Less than 6 months ### "An excellent management system for community organisations!" July 17, 2019 5.0 TidyHQ has significantly helped to move a community based organisation into their first membership management system and away from using just Excel etc. Change management is always a challenge, but the user-friendly interface of TidyHQ makes it easier to encourage association members and Committee to get on board. While it's early days so not all features and functions are yet being used, the system has the capacity to meet even more needs in time. Pros Ease of use, great customer support in setting it up, features and functions ideal for a small community-based organisation. Cons Inability to search contacts by suburb or other specific fields - having to export from a report then use Excel to filter that way. Reason for choosing TidyHQ The assocation needed an inexpensive option, which reduced the field. Final decision was influenced by the fact that TidyHQ is an Australian product, thereby making support more readily available. The trial also underlined how easy it is to use. Review Source MY Maria Y. Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Overall a very good hosting website. " May 8, 2018 4.0 It saves time. Pros All in one place, can create a meeting and an event all in one place. Wish I could sort out expired members using name search. Cons You can only invite members to your meetings or groups. I would like to invite people not part of a group or not a member without having to create an account for them. Review Source JB Judy B. Director / Treasurer Farming Used the software for: 2+ years ### "Great programme for clubs" July 17, 2019 5.0 Help readily available, easy to use Pros Covers all aspects of record keeping, easy to manage memberships Cons No Online Manual, limited financial reports Review Source VR Verified Reviewer Freelance Events Organizer Events Services Used the software for: I used a free trial ### "Very promising but needs more" January 26, 2019 4.0 It's really very promising & cool, and could be one of the best in the market, but need some bug fixes & more options, also adding more currencies, and option to use multiple currencies. Pros Easy to use interface, the option to manage different things for an organization in one place, finances, shop, events, memberships & more, which makes things easier & saves time. Cons Some functions didn't work properly, even when I tried 2 different browsers, some this cells in the transactions form need to have explanation of the use. Review Source Response from TidyHQ July 9, 2019 Thanks for the positive words :) We are going through a 'bedding down' of the platform and functionality. Multi-currency is something we support only lightly - we support one currency at a time. I don't think we will be changing this too much in the future as it isn't required much by our target customers - I think there are bigger systems that better handle this :) AH Annie H. Treasurer Used the software for: 1-2 years ### "Effective, proactive and easy" May 8, 2018 4.0 Pros Memberships and history of members and ability to create groups. Events and ability to share link to website and facebook. The storage facility. Cons Lack if financial reports and inability to sort by our needs and wants. Lack of ablity to update store purchases if merchandise purchased directly through the committee. Inability to change status of member to inactive but rather delete Fees of paypal. Review Source MLM Marie Louise M. Chairperson Non-Profit Organization Management Used the software for: 2+ years ### "Easy management of contacts, memberships, meetings, events, task lists, budgets and finances" December 6, 2017 5.0 Hugely simplifies management of our association. Pros Consolidates all our Association's information, provides continuity when membership of our Executive Committee changes. Lovely integration between meeting records and task lists, reminders and weekly summaries. Automated reminders to members when their membership is due to expire. Provides a great audit trail. Excellent timely, helpful support. I would recommend TidyHQ to any club or association. Cons Can't seem to readily save drafts of emails (except by scheduling them to be sent at a far future date) or spell check emails within TidyHQ. Review Source DL Dean L. President Sports Used the software for: 1-2 years ### "Football Netball Club" July 17, 2019 5.0 Using TidyHQ has made it easier for our club and saved a lot of time for our already busy volunteers. The time savings far outweigh the cost of the software. Pros Has allowed us to be able to set up our club memberships & club merchandise online, removing the need to handle cash which reduces time required by club volunteers to count and bank cash and allocate to the right areas. Easy for club treasurer to allocate funds as they are deposited into our account. Cons To date I have not found anything that I don't like. Simplifies a lot of areas from a club perspective. Review Source MW Michael W. Chairman Used the software for: 6-12 months ### "Great option for small non-profits" May 14, 2018 4.0 Pros TidyHQ has been essential in helping me manage my fraternities mentorship program especially since my staff and resources are limited. The membership feature that ties directly into the contact management has been the biggest help. The public pages are also useful for consolidating program info all in one place as well. Cons I would prefer the public meeting page be displayed as a calendar rather than a list of events. Also would be great if emails could be sent to multiple emails per contact. Review Source bW bruce W. Club Treasurer Non-Profit Organization Management Used the software for: 1-2 years ### "MPMS" July 17, 2019 4.0 satisfactory Pros simplicity of operation, broad range of features Cons lack of customisations, need to alter package to suit local & specific use Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.