# Page 2 | TidyHQ Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is TidyHQ the right Event Management solution for you? Explore 166 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/128190/TidyHQ/reviews --- TidyHQ 4.3 (166) [View alternatives](https://www.capterra.com/p/128190/TidyHQ/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Page 2 - Reviews of TidyHQ ## Showing most helpful reviews Showing 26-50 of 166 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BH Brian H. President Civic & Social Organization Used the software for: 2+ years ### "Review of product as membership database" August 7, 2019 4.0 Implementation of the TidyHQ system has allowed us to catch up to the 21st Century and we are grateful for that. We would like to resolve the problem issues we have experienced so we can continue to use this system. Pros It is reasonably priced and has a lot of useful features. Cons We are a neighborhood membership organization in which memberships are kept by household. But we also need to track and communicate with both of the adult members of the household, when there are more than one. We need to link the individuals' membership records, which we can do manually. However, when one member of a household makes a payment, that payment is not reflected on the other household member's record. This can cause us to send payment reminders to persons whose household payments have already been made by the other member of the household. We also have a problem with payment levels. Our basic annual dues amount is $20 per year. However, we also encourage our members to make an additional voluntary contribution. The problem here is that the TidyHQ form does not allow the member to enter the amount of their voluntary contribution. Instead, they need to choose from a long list of contribution amounts. This is unwieldy and frankly looks unprofessional. We would like to provide a short list of suggested additional contribution amounts ($10, $25, $50, $100) and also have a field for "Other" in which the member can enter whatever amount they wish. This would be a big improvement. Review Source Rob K. Photographer Used the software for: 2+ years ### "Used from early days when free. Installed in two organisations. Very familiar with most of THQ." May 8, 2018 3.0 Pros Pretty easy to set up, pretty straightforward to use (although many inconsistencies and quirks). Not much else like it on the market. Cons Support needs to be improved - a case management system is required so that problems reported are tracked, and the tracking is visible to the user. As an example, on several occasions I have reported a problem two or three times, with no follow up from THQ and no resolution. Need far more 'granular' control over user access. Need backup and roll-back ability to cope with data loss, etc. Needs time-out for logins (time set by administrator). Lots of other improvements needed to make it a commercial-grade product. Review Source MG Michael G. Secretary Non-Profit Organization Management Used the software for: 1-2 years ### "A time-saving club membership management system" January 6, 2024 5.0 TidyHQ delivers an intuitive interface and provides all the functions a club needs to manage finances, members, meetings, tasks, communications and events. Pros TidyHQ is intuitive to set up and use. The support material is user-friendly and the support team is responsive. The linked website is basic, but provides a perfectly adequate public portal for a club or small organization. Interfaces with third party apps are seamless and easy to install. Cons Some functions aren't fully configurable and can cause clutter, which confuses occasional users. For example, there are default smart and managed contact groups that can't be removed or hidden, even if the organization has no use for them. Reason for choosing TidyHQ Isaak, who originally developed TidyHQ has first-hand experience in administering clubs and associations, so the functionality is practical. Good price point for functions used. Availability of local support. Review Source GT Grame T. Treasurer Non-Profit Organization Management Used the software for: 6-12 months ### "A Tidy, Efficient, and Simple Member Management system" July 17, 2019 5.0 As an incorporated association and a charity we needed a membership system that was legally compliant and that we could fully control. The university could not provide that whereas TidyHQ definitely has brilliantly as well as allowing us multiple membership levels and payment methods. We are also looking at bringing our whole merchandising and event ticketing systems over as well as agenda/meeting management which TidyHQ is more than capable of doing. TidyHQ is for us a work in progress that we are still finding out just what it can do for us and we like what we are finding out. Pros Ease of setup and simplicity since our members and more importantly admins are not normally that tech-savvy. The price point compared to anything else equivalent on the market was also a major consideration since we are not only a charity but also a university student organisation with barely any money. That the product is also fully Australian and the data resides within Australia and we ourselves get to control all aspects of the data was also a primary reason for our switch from the university system currently used (that is based in USA) and totally NOT user friendly and not controlled by ourselves. Cons At the time of our deployment (and we are still deploying) TidyHQ was still quite young so there were not that many help guides - this has since changed. We also originally only used the "free trial" (now discontinued) system so support though available somewhat was understandably not much. Review Source VR Verified Reviewer SEO & Pay-Per-Click Specialist Used the software for: 1-2 years ### "Terrific. Comprehensive software with a fast & friendly support team." May 8, 2018 5.0 It streamlined everything administrative for us as an organization so that we can focus on more on our mandate and improving the organization. Our memberships have also increased exponentially since implementing the system. Pros Intuitive/Easy to Use Very robust, especially when it comes to memberships. All-in-one solution for an organization. Handles memberships, communication, and seamlessly integrates with MailChimp using a third-party plugin. No excel spreadsheets needed! Cons The finance area is fairly limited and the front-end web pages are very basic. Finances allow you to handle the basics, but it would be nice if you could assign 'tags' for certain things so that transactions can apply to multiple categories. Review Source TR Tyson R. Secretary Sports Used the software for: 1-2 years ### "TidyHQ review" July 24, 2019 5.0 Amazing, has made my life as secretary so much easier. We have transferred over from our old website to the TidyHQ website and its so much easier to update whilst also looking far more modern an appealing. Pros We are entering into their second season using TidyHQ and we are confident to say it is the smarter way to run our meetings and the smarter way to run our administration. TidyHQ has allowed us to keep up to date with the current technology that is available, It has streamlined all of our administration and become a ‘one-stop shop’. This has allowed for a smooth and simple transition of incoming committee members by providing a platform that makes succession planning and handovers so much simple. We highly recommend this product and your club will immediately see the benefits of it. Cons Would like to be able to do an annual budget for items as opposed to a monthly budget. Hopefully this is possible. Is there a way around it? Eg just inputting the total budget into the last month? Review Source Andrew N. Secretary Sports Used the software for: 2+ years ### "TidyHQ - Glen Waverley Hawks" July 31, 2019 5.0 TidyHQ has been the stable back bone of the club, from selling event tickets to managing memberships. Pros I love the management and running of the meetings. As the Secretary, as soon as the meeting closes, copies of the minutes are emailed instantly. Cons Would love to have the ability to invoice shop items from the back end. Would also like to have the ability to run news feed stories off the home page. Review Source VR Verified Reviewer Senior Associate Law Practice Used the software for: Less than 6 months ### "A very simple and easy to use system for managing our organisation's membership and communications" May 8, 2018 5.0 For us, it replaced a membership management and communications system running through an antiquated and quite frankly dying "mailman" installation. Being able to move from that unreliable and difficult-to-maintain system, to this far easier to use online system, has been a godsend. Pros The simplicity and ease of use of the software is definitely its best feature. Importing our membership list was very straightforward, and sending communications and event or meeting invitations to our membership is easily done through the online interface. It can easily be used by people with minimal training. Cons My main "dislikes" for the software are more in the nature of missing features than issues with how it actually works. For example ,there is no (that I can identify) functionality allowing people to RSVP to meeting invitations without having their names then published to any further users who are sent the invitation after that RSVP (which is an issue for a large organisation, since the invitations are sent out over a period of time). Also, the "mailing list" functionality is largely unusable (it "resends" all emails from the mailing list address, which not only doesn't really appear right to recipients, but also had a side effect in our experience of creating an email storm from autoresponders). Neither of these issues are dealbreakers, but they did cause annoyance when first discovered. Review Source RH Roger H. Engineer Oil & Energy Used the software for: 1-2 years ### "Using TidyHQ for a small bushwalking club" July 25, 2019 4.0 WE can control membership without wasting the time manually making up members, and banking cheques. This is saving a lot of volunteer time. Also we have got a lot more members (20 %) since a person can sign up and pay online is a very short time. It is easier for event leaders since applicants can sign up for an event online, then the leader can use the email facility to contact them all easily. I also think that the modern look of the website attracts more members. Pros We have control over the site and dont need specialist programmers. It has most of the features we need to manage membership, setting up and advertising events, email facility, attending events, finances with direct payments to our bank account, meeting agendas, and reminders. The TidyHQ team have provided us with great support helping us to set it up for our requirements. Cons The software does have limitations. I understand that there are a lot of users that want different things and not every thing can be done. You can request some functionality to be added to the package, but it is unlikely that it will get implemented very quickly. So check that the software has enough of the functionality you need now, as it will take a long time to get it later. Review Source GR Gary R. Secretary Used the software for: 2+ years ### "Good but some areas could do with updating and improving" May 8, 2018 4.0 Pros The software presentation is good, with a modern style. The recently overhauled areas are very good now in terms of functionality - for us the mains ones we use are meetings and events Cons There are a few things which I don't like about the software. Firstly the price. Our society has between 100 and 200 members, but the cost of TidyHQ has become prohibitive for us, so we can't use it in the way that we would like. Secondly there are some areas which have not been overhauled where the functionality is poor, and sometimes doesn't include good features which are available in other areas. For example groups, where there is no functionality to control who can email a group or where replies go to; session functionality is something I was waiting for but is unusable for me and should be rewritten to be more like events/meetings. Even the overhauled event functionality could be improved by allowing you to specify the time an invite is sent, which is something implemented in sessions but not events. For our accounts we have a couple of ring-fenced funds which we would want to keep separate in terms of transations etc, but TidyHQ won't let us do that so we can't use the accounting functionality. Review Source VR Verified Reviewer Director of Entrepreneurship Machinery Used the software for: 2+ years ### "Powerful, yet simple to use" July 17, 2019 5.0 Pros This is very easy to use software that can get your club memberships started in minutes. Cons The cost of using the platform is based on subscribers and not members, so be careful if you are offering a Free membership. Review Source VR Verified Reviewer Senior Software Engineer Food & Beverages Used the software for: 6-12 months ### "TidyHQ is incredibly easy to use and offers everything we need in one affordable package" May 15, 2018 5.0 TidyHQ reduced the burden of administration for a committee run by volunteers and significantly contributed in avoiding the shut down of the organisation. Pros \* Affordable for non-profit associations \* Best of class all-in-one software for clubs and associations \* Very easy to use Cons There are a few limitations with the shop that required us to use the API and also with the communications feature that required us to use Google groups. Review Source Response from TidyHQ July 8, 2019 Thanks very much for the kind review! We are making some upgrades to the Shop and website but glad the API gave you a workaround that was useful :) Shane W. President Entertainment Used the software for: 6-12 months ### "Excellent Product" July 24, 2019 5.0 We are able to communicate more efficiently and also keep track of membership and finances. We haven't used the software to its full potential yet, but our small company is better organized with TidyHQ. Pros I like that I am able to keep my team updated through group emails. The membership feature is also great because I get to keep track of the people who support the business. I love the finance feature it helps us get a handle on the monies received and spent without the need for an accountant that would have cost us much. We also like the fact that we are able to use the product for free and get much out of it. Once our company expands we will definitely subscribe to paid features so we can get more out of TidyHQ. Cons I haven't tried sharing much media, I doubt there is anything for that based on the nature of my company. It would be great if we could send media files to our members through email. Review Source VR Verified Reviewer Co-Founder/CEO Used the software for: 1-2 years ### "Great program for my small non-profit organization " May 8, 2018 5.0 Pros I like the ability to assign task and role responsibilities to members of my organization. The templates that are provided are an excellent fit. Cons I just recently experienced at flaw with the task feature. All of my completed task somehow where moved back into the assigned task que, which set us back in terms of production. Review Source VR Verified Reviewer Senior Technical Support Engineer Computer Software Used the software for: 2+ years ### "TidyHQ provides easy membership management for your orgnaisations" May 8, 2018 5.0 Easy membership management in an online system that is hassle and maintenance free Pros TidyHQ provides an easy one-stop shop to manage the membership and general association affairs for your organisation. Including features such as meeting agenda & minutes tracking, multiple membership levels, integrated membership payments Cons The service fees for membership and ticketing fees on top of stripe/paypal can add a hit to your bottom line, however it is not necessary to use these features and you can opt to do other direct payments instead. Review Source Tim W. Club Management Consultant Used the software for: 6-12 months ### "Fully expandable" May 8, 2018 4.0 Pros Fully tailored to our club Event management very good. Just processed 3,200 tickets Stripe very good Simple financial reports. Very suitable for smaller clubs Ability to download csv file Cons Limitations on family memberships, the system can't handle partners and children on transferring. Could cause issues with importing Cumbersome for a car club requirements because the car information had to be laboriously inputted Many queries could not be answered Review Source Neil S. Director Used the software for: 1-2 years ### "Intuitive tool, comprehensive feature set" May 12, 2018 5.0 Pros Subscription management, debtors management and financial reporting all work well for our needs. Cons Management of complex membership is not as slick, especially when it comes time for annual renewals. Our other challenge which the tool doesn't handle that gracefully is that our members are children but the accounts go their parents who are not members. Review Source Response from TidyHQ July 9, 2019 Thanks for a great review Neil. Agree that complex family memberships are hard... but something we're constantly improving. We recently rolled out further enhancements to allow parent to 'manage' their children's or partners memberships more gracefully and have more to roll out over the next 6 months. Appreciate your feedback as it helped with these improvements Ian W. Senior Project Manager Hospital & Health Care Used the software for: 6-12 months ### "Absolutely fantastic platform for any club or association " May 8, 2018 5.0 Pros Ability to easily keep track of payments and invoices. Ease of payment for members using stripe. Easy to set up mailing lists. The front facing website page looks great. It's a really excellent product. Cons We set our fees per season, and there are two distinct seasons each year - so we can't really set a rolling membership. It would be great if we could set up installments for each membership type with invoices sent automatically at given dates. Review Source AM Annette M. Club Administrator Sports Used the software for: 2+ years ### "Tidyhq software " July 24, 2019 5.0 It acts as a membership database and does has some limitations to some features overall it works reasonably well Pros This database allows for an effective means of communicating. It is instant and allows you to preview the content before submitting to members. Cons The least function is the meeting tool it does not allow you to add the full content of the agenda. Reason for choosing TidyHQ Thanks Review Source VR Verified Reviewer Peering Engineer Telecommunications Used the software for: 2+ years ### "As both a member and administrator - very positive and easy to use." May 11, 2018 4.0 Easy of use and ease of management. Pros Ease of use and well designed. Menus are easy to navigate and functionality is easy to find. The meeting functionality is also very useful. Cons Could do with a few more features around member management and reporting of member/contact fields as well as non-email groups. Some improvement in the meeting functionality would be good to facilitate votes and collaborative meeting minutes creation (and post-meeting distribution). Review Source JV Julez V. Secretary Individual & Family Services Used the software for: 1-2 years ### "TidyHQ for a Not for profit " August 7, 2019 4.0 Becoming a secretary of CYS and finding no structured approach to record keeping , resources and information is many different locations this program has been a god send in getting our organisation in a more efficient and productive organisation. Pros It provides a small not for profit organisation run by volunteers with all the tools to run it in one product. It is user friendly and extensive training is not required Cons The help and FAQs are great but maybe consider an introductory video for less computer literate users through the how to's would be useful. We have some in our group who are a bit techno phobic and it would help the tech literate ones get them using the program Review Source VR Verified Reviewer Director Health, Wellness and Fitness Used the software for: 6-12 months ### "5 stars all round" July 17, 2019 5.0 Overall Tidy HQ has contributed to ease and flow. I feel both relieved and eager when I login and I feel happy and satisfied when I logout. Pros I am thrilled about the ease and convenience of Tidy HQ. I love having all my data in one site. Navigation is simple and customer service has been excellent. All round it has exceeded my expectations and I wholehearted recommend Tidy HQ to any club to clean up their administration, share the workload and create transparency so contribution and collaboration becomes the norm. Cons It's not quite as glossy as some systems. Beauty matters and I appreciate the place where aesthetics and function meet. I feel that this platform leans more to functionality than it does to beauty. Review Source David C. CEO Sports Used the software for: 2+ years ### "Easy to setup, manage and maintain!" July 17, 2019 5.0 It has allowed the Sandringham Football Club to modernise its membership and date management and create efficiencies throughout the organisation. It has been an exceptionally well supported program that will ensure we continue to use it. Pros The intuitive nature of the the product making it simple to setup and administer. Cons The same as any new software being the setup phase but this is made easy through data import and cloning. Review Source MP Melissa P. Online Business Manager Management Consulting Used the software for: 6-12 months ### "Keep it all in one place" August 8, 2019 4.0 Overall an excellent experience. Being able to prepare agenda with reports/documents attached, distribute quickly and easily, record the meeting Minutes, update as needed and distribute to members, create/allocate/follow progress on tasks and know it's all in one place to keep track/refer back, has been invaluable. Pros It's easy to navigate with clear menu headings, each page is laid out simply yet practical and most importantly there are a lot of help/guidance pages that are easy to follow. The TidyHQ team are very receptive to suggestions and recommendation and are prompt to respond to queries. Cons There are still a few functions that are limiting - such as not being able to attach a document to an agenda or meeting minutes from the file storage area - I understand this will be a future capability. Also, would be great to have meeting participants to have view only access to the minutes as the meeting progresses and integration with video conferencing programs. Reason for choosing TidyHQ TidyHQ has a great free version with option to upgrade as the organisation's needs grow. TidyHQ is able to manage and operate events, membership, finances and product sales. Review Source Robert L. Startup Development Used the software for: 2+ years ### "TidyHQ runs our coworking system, and has a nice API that allows us to easily connect to." May 8, 2018 5.0 Pros Well managed software, nice feature set and good options all around. We use it for a club as well, which is a better fit than our usage (coworking). That said, the software does well in both scenarios. Cons Some features missing that would be nice-to-have (but not required). Some of the interface is a bit odd, with some option in the "wrong" spot. Review Source Similar Products Featured