Gurock Software

TestRail Test Case Management


4.5 / 5
95 reviews

Who Uses This Software?

Modern Test Case Management Software for QA and Development Teams


Average Ratings

95 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $30.00/month/user
    See pricing details
  • Pricing Details
    Pricing shown is for cloud/SaaS solution. See website for other options.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
  • Support
    Online

Vendor Details

  • Gurock Software
  • www.gurock.com/
  • Founded 2010
  • Germany

About TestRail Test Case Management

Boost your software testing productivity with scalable test case management for QA and development teams. Efficiently manage manual and automated test cases, plans, and runs. Get real-time insights into testing progress with informative dashboards, metrics and activity reports plus email notifications. Integrate TestRail with your issue tracking and/or test automation software to trigger tests and share results. TestRail is highly customizable and supports cloud-based or on-premise installation.


TestRail Test Case Management Features

  • Audit Management
  • Complaint Management
  • Compliance Management
  • Corrective and Preventive Actions (CAPA)
  • Defect Tracking
  • Document Control
  • Equipment Management
  • ISO Standards Management
  • Maintenance Management
  • Risk Management
  • Supplier Quality Control
  • Training Management

TestRail Test Case Management Reviews Recently Reviewed!


OUR choice the introduction of Test Rail

Sep 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - This is the receipt of real-time test results (creating reports on completely different criteria: Defect Summary, Comparison for Cases, test results for projects / components, etc.)

- This is an easy organization and convenient tracking of the load of the testing department (the ability to fully customize the "working dashboard" of the QA department)

- Easy installation, deployment and support

- "Communication" with the Jira (this is very convenient for regression and autotests)

- easy to receive reports on the launch of test suites

- beautiful and understandable reports and diagrams- This is an effective management of test cases, plans and test cycles (creating / storing / editing test scenarios, managing test plans, launching test cycles, entering test results)

- User-friendly interface (clear, simple, customizable)

- Effective management of the following scenario: "technical requirements -> test cases -> overview -> test suite -> test cycle -> results"

- convenient storage of test scenarios

- This is a significant improvement in the quality of testing (a clear description of test scenarios, their reviews, correlation with requirements, division into areas - all this makes it possible to evaluate both the completeness of coverage by functional tests, and is necessary material for the entire project team)

Cons: As one of the drawbacks - until recently, Test Report system was poorly implemented reporting system: scant results on test-wounds, lack of customization of reports, etc.

Overall: Total: our choice the introduction of Test Rail.

Capterra loader

TestRail: Great for companies willing to pay for it!

Jan 17, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: First of all, TestRail is an extremely smarter way to track and maintain test cases than using Excel. I like how easy it is to create new projects, create custom fields, create test runs, and generate good looking reports to submit to your managers. The GUI takes a little bit to get used to, but once you get a hand of all of the key-shortcuts moving around the application is easy!

Cons: My least favorite part about this software is the JIRA plug in. In order to see the linked test cases from TestRail in JIRA, you need to have a TestRail account. In my company only the testing team had TestRail accounts, while the rest of R&D didn't. While it was helpful for me as a tester to see the linked test cases on a JIRA bug, when we started off with TestRail we had assumed everyone in the R&D department would be able to see this information so we could be more transparent in our testing. My company was not willing to pay for 100 TestRail accounts, so this was a bummer. If yours is then TestRail might be right for you!

Overall: Working on a Global team, TestRail enabled everyone to have a seat at the Test Case management/creation table. Editing existing test cases was very easy to do, and the GUI makes it easy to find any existing Test Case you are looking for.

Capterra loader

If you are executing manual test cases on a large scale then Test Rail is for you

Dec 20, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I think report generation is the strong suit of Test rail, the percentage pie chart of passed, failed blocked cases at a glance make daily reporting for scrum stand up meetings ideal.

Integration with Jira is excellent, although some room for improvement.

Cons: Trying to do something simple like import test case steps from a .csv is not so easy. You can import a suite but that is not ideal.

Trying to duplicate cases can be tedious, let's say you have a lot of cases, trying to copy paste them in to various projects is a lot of hassle, it is surprising they have not addressed issues like this after so many years.

Overall: Having using various test management suites TestRail does excel in that it was built to run manual test cases and display results in an easy glance for the whole team. Linking to defects is simple, generating a report when the test run is complete. I feel like reusing regression suites could be improved, it does what it is meant to however you have to repeat several steps each time you want to generate a regression suite.

Some areas for improvement would be a test case type for API tests, I am sure everyone needs this but struggles to find a way to record this data.

It is a web based tool that can be used for test-case management,track and organizing purpose.

Jan 19, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: i have using this tool for my every day test execution before this i was using our own company proprietary tool and then we switched to TestRail as we switched to agile methodology. i have found this quite useful in agile environment. it is scalabe and can be customised accordingly to suite the customer/test requirement.

it is now integrated to our companies other tools like JIRA(bug tracker tool),github,automated test suites, bitbucket etc and many others and is working flawlessly. Reports generation and tracking the various result is quite simple and have real time insights for these with this tool. We can easily link our test cases, requirements, use cases and stores using this.

Really its a great tool with so many functionalities and i love it. it increase the team collaboration in a great way

Vendor Response

by Gurock Software on January 20, 2018

Thanks so much from the TestRail team Bheesam for taking the time to complete this review.

Organize and Prioritize

Jan 17, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Right off the bat the software is very easy to use The software allow us to manage our time effectively focussing on running regression tests on any particular task. It has been a useful tool for our Quality Assurance team to prioritize and organize test cases. The fact that we can implement the use of Jira is also a huge plus since this is a tool we also use within our organization.

Cons: Not many cons, the only two minor aspects that come to mind are one if you have no knowledge of how to use it does take some time to learn it. However if you have even the basic background on a tool like this the learning time does shorten. The other is the fact that results can only be shared with the registered users, so we are having to take screen shots of results to share with the rest of our company teams.

Overall: Coming from a Quality Assurance team which had zero test cases and no system TestRail has become a huge asset. It allows for our team which has members working in a different time zone to continually work independently while still having the entire team engaged.

Qualit Assurance Manager

Jan 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1- versatility to create Projects which allow base line Test Cases to be used in a variety of different test runs for different products.

2- ease of being able to import test cases from existing methods

Cons: The main issue I have is the Projects are listed as a flat-file. We have several different groups which have created Projects and even though they might be testing a given entity from different sides, they have to name their Projects differently. We prefix each project with a Group Name so the Projects can be "grouped" and easily referenced from the main dashboard.

Another less important issue is there isn't really an easy way to make a backup of our entire Dashboard. We can Export each Project but I don't see any way to make backups of anything else outside of offloading each individual entity which really isn't all that hard.

Overall: I test software builds for a system which is installed into Taxis around the US. Each city has it's own configuration, rules and templates for printing & displaying info. There are several hardware configurations any taxi might have. By creating Projects based on functionality, I can copy/paste each required Project into a master Project then as a Test Run is created, check on/off individual Sections as needed and then test each build accordingly.

Having a report for each test Run allows management to go back & view each build's tes Run results when any "issue" is complained about by fleets/drivers to verify whether it was working or not in that build - as drivers are sometimes worse lairs than Lawyers or Politicians

Capterra loader

An easy, customizable tool that could be improved.

Jan 17, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Compared to other test case management systems TestRail is relatively easy to set up and configure and maintain. The online documentation is readily available, concise and thorough with useful links to further information. The UI is familiar enough to users of other commonly used test management systems that they don't take long to feel comfortable with TestRail, making implementation and adoption easier. The vendor support is quick and helpful.

Cons: It would be helpful to have more examples of how to realize the effectiveness of Milestones versus Test Runs and creating Test Case Templates. All of these are configurable within the UI however it takes a lot of trial and error to find how to make use of these features to best effect. Fields can be customized but some of the choices for required fields seems unnecessary, such as "Estimate" for test case. Adding the option to enter a "Description" or "How to Use This Field" for custom fields would be a useful addition as well.

Powerful test case management system with friendly support

Aug 02, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The best thing about TestRail is their REST API. Thanks to it we were able to easily implement its integration with our test automation framework. In particular we were able to map test exucution statuses to TestRail test case statuses and allow updating them easily for test reruns. Second good thing is reports they allow to generate. That's what our managers wanted.

Cons: Sometimes UI is not intuitive. For instance, it took a while to figure out how to change test cases status in bulk.

Overall: First of all we easily implemented integration with test automation framework that saved manual team work. Second thing is reports that our managers could use for proper decision making based on product quility understanding.

TestRail: An Effective QA Suite

Aug 07, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: - The system of test suites (a master list of all your test cases) and test runs (individual lists of specific test cases) is well-built and allows you to manage your test cases easily.

- Product is consistently stable.

- Test cases in different parts of the product have synced states, which makes it easy to make changes to a test case when necessary.

- Tools for sorting test cases in a run/suite are powerful.

Cons: - There isn't a good tutorial for the product (or at the very least I never saw anything like a tutorial). As a result, it took me a while to notice some of the more unintuitive features.

- Collaboration can be a bit clunky sometimes (multiple users editing a single test case, notifications at email level only).

Overall: TestRail has been useful in my QA position for tracking the progress of test cases in our weekly regression runs. The framework it gives you for test case management is flexible enough to be used in a variety of ways for our company, whether for bug testing or tracking what tests have been automated over time.

Good enough, but can be better

Jul 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Valuable reports (that's the main purpose of testing)

Easy to onboard

Supports is repsonsive and helps with your case

Good API and integration with JIRA

Cons: There is no integration with confluence (to get bubbles like for JIRA defects/tasks)

You can't push an attachment in the jira (only can show an attachment in jira's plugin)

API needs some extra methods to work with plans and runs with configuration (you allow to manipulate with it, but only in strict cases)

Sometimes it takes too muck time to get a reply from staff on the forum.

Overall: Test management became easier.

Vendor Response

by Gurock Software on July 11, 2018

Ilya,
Thanks so much for taking the time to do this. Much appreciated..

TestRail Team

Capterra loader

Best test-case management tool.

Dec 23, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: -TestRail provides easy management of test-suites, test-cases, test-runs. Easy management for maintaining agile methodology in the project.

-Feature to export/import files for test-cases from xml, csv and xls files.

-The provision to define milestones can be useful for maintaining release-wise goals.

-The User can define the expected duration and priority for a test-case.

- The representation and reporting are the best part of this software, the user can see the progress of the test-run in various formats as pie-chart.

Cons: - Test results should be editable as required in some cases.

Overall: TestRail can be a helping hand to the QA engineers. It can now be integrated to JIRA for easier project management and testcase management, User need not to keep track of both of them seperately.

Title of my review

Jan 17, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: - managed in cloud

- powerfull customization options

- easy to use

- option of templates for TC

Cons: - some reports are complicated to get, as who worked on what in the past quarter

- to customize some stuff is sometimes quirky

- hard to use for exploratory testing

- collaboration on preparing test plan is a pain, it does not allow two testers add stuff to test plan simultaneously

Overall: Overall the solution is one of the best I used in the past 10 years. Powerful test case management capabilities and API for automation so we can aggregate manual testing results as well as results from automation. But missing some collaboration features we are used to from google suite.

I have been using TestRail for more than a year. It is a good tool for test case management. Overall

Sep 08, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: 1. It is simple to login in. It takes your windows login/pwd

2. Test cases copying from the previous release is easy.

3 The pie chart display of TC run is precise and informative.

4. Its filtering and selection option is superb. And I like this feature very much.

Cons:

1. I have administrative right to deleted folder, cases etc. But I feel delete option could have a bigger icon. Many times I have to search the tiny red button.

2. Artifact/screenshots addition option is good but after the run, you cannot add any artifact. You have to rerun test cases in testrail for future reference

3. Loading of GUIs takes little time [ but not often]

Overall: Good tool for test case Management

Vendor Response

by Gurock Software on January 20, 2018

Thanks so much from the TestRail team Manoj for taking the time to complete this review.

A good test management tool that gets the work done

Jan 17, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Good way to organize test plans, cases and runs

Report is good at test planning level

Configuring runs for multiple devices/browsers in run configurations instead of creating new runs

APIs are good,

Can be integrated into our build process well.

Cons: nothing much. may you can support hippa complaint could offering?

Overall: We are a start up and as we grow, our test cases and test executions are growing. We could successfully manage our tests and executions very well. With a little work on integrating Test rail into our build process, we could get make it part of our build process.

Test Case Management tool with good customer support

Jan 17, 2019
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Appreciate easy integration with JIRA, this allows us to map test cases to JIRA task & defects. Test plan is another feature which we appreciate. It allows us to track our progress on milestones. Adding additional attributes to test cases also helped us to resolve some requirements like multi level reviews. Configuration is another option which we have used extensively.

Cons: A direct integration with Confluence could be appreciated. We have always felt that tester needs to navigate to JIRA and to confluence to review any requirement change. As confluence is a widely used documentation tool and direct integration with the same would be widely appreciated.

Overall: We are able to clearly track the health of a build. With creating testplan we are able to track release readiness through milestones. Management can view report on mail or printout

Must have tool

Jan 17, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: TestRail is powerful yet easy to learn and use. It is extremely flexible and we have not encountered any application of it that was not a perfect fit. It has been widely adopted by our QA and Dev teams.

Cons: There are some admin features that could be easier such as managing users and grouping them for team access and policy rights.

Overall: We are using TestRail to manage automated tests on a variety of projects, from API tests to application acceptance tests. We've integrated TestRail into various CI platforms with ease.

TestRail good for somethings, but not for others

Jan 17, 2019
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: TestRail's simple UI and functionality is straight forward. Easy for people to jump in and use the tool, assuming that the tool fits Dev/QA's team workflow and method of usage. For the administrator, access is easily manageable, and provides multiple categories for restricting access and defining user roles within the organization.

Cons: TestRail is no different than other test management systems, beside the front end and UI benefits. TestRail is good for teams who initiate test planning, test case creation, and management specific to older QA management styles. When introducing continuous integration testing into a development/QA' teams methodology, this is where TestRail needs improvement . TestRail does not do a good job logging individual test runs for historic tracking, DB backend cannot handle the data that is pushed to the system, and we often have to delete DB records to help with performance and lookup. Usually without these backend hacks, the system performs very poorly and is slow. TestRail may be good for teams that have not adopted advanced development and QA practices, but if teams want to integrate CI testing with test cases and suites within TestRail this is where we find it to fail.

Overall: We believe that testrail is basic like any other test case management system, features are fairly generic, workflows are fairly dated. However UI is good, probably due to the app being basic. We use it because teams have already comfortable with it, but by no means is this a tool that can solve new development methodologies such as continuous integration test management. If you understand the tools limitations, then may work for you, but we find it to be lacking and at this stage have stopped integrating our CI test runs into the tool.

Solid test case management tool

Jan 17, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Super easy to use and organize test cases. It works great and allows multiple structures depending on how your team manages test cases

Cons: The reporting capabilities are extremely limited. There are some canned reports that you can tweak. We struggle to find what we need without a custom report. You cannot download them as PDF. You need to download them as HTML which is not ideal in most work place scenarios. We can get most of the info we need from the dashboard, but it would be nice to download as a pdf to excel/csv.

Overall: Overall, we love the tool and have directed more teams to use it with the caveat that they do not have a lot of reporting needs.

Nice UI but there are a few features missing that would help track individual work

Jul 13, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The Test Cases Organization and flexibility to create tests. The possibility to add custom fields and that after, you can filter by those fields

Cons: The way the Test plans are managed, there is no easy way to delete tests from a given configuration in a test plan and the reporting is very basic, not allowing Leads or managers to see progress for individuals

Overall: It's faster than free product, better interface and easy to use API

Vendor Response

by Gurock Software on January 20, 2018

Thanks so much from the TestRail team Sergio for taking the time to complete this review.

Capterra loader

Perfect QA platform for teams spread across the globe

Jan 17, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: - Web based - doesn't require a localized server installation (unless you want to) and can be accessed by anyone with credentials, no matter where they are located without any effort

- Very easy to use and gives you a very neat category division when it comes to test cases, test runs and milestones

Cons: Can't search and replace words in multiple test cases at the same time which makes it harder to re-use existing test cases with only small changes

Easily modified to work with your testing methodology

Jun 15, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: *customized for any project

* easy to get reports from

* web based

* can import from variety of other tools

* good forums for help and ideas

Cons: * can easily make it complex for others depending on how you setup

* a few known issues that can cause data loss

Overall: We were able to import our large set of tests in just a few short days and be up and running with a more robust tool that offered us an agile transformation.

Vendor Response

by Gurock Software on January 20, 2018

Thanks so much from the TestRail team Juan for taking the time to complete this review.

Revolutionizes test case management.

Jul 30, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Intuitive UI system that allows you yo easily organize test suites, test runs, and projects.

- Sync logged bugs to the test cases you're testing for transparency.

- Reporting and the ability to estimate testing allows for you to gather more information easily.

Cons: - It can be quite expensive for small teams, but it's well worth it.

- Creating test cases in TestRail is pretty tedious (which is why I typically just import them).

- Reporting system is a little complicated to understand and utilize effectively.

Overall: Strong test case management, meaning more organized testing, meaning higher quality product.

Easy to use and very useful for metrics

Jan 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This tools helps us to organize the testcases and testplan. Adds lot of visibility to the entire team and it's reporting is very useful

Cons: We can't add testcases in the testplan across different project. Each platform has its own project so when we want to combine the common cases in one testplan, it doesn't provides us the way.

Overall: My team is using this tool to add testcases for all the projects and we uses testplan for the releases.

TestRail helped us get organized

Jan 17, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Our employees enjoyed the user interface, and the ease to organize test cases and move them around. We have seen value in the ability to link up to Jira for tracking bugs that have been found and also linking to requirements that are also tracked in Jira.

Cons: The ability to have reporting at a higher level across all projects within TestRail. Need to have a better manager level view of everything.

Test Rail high level review

Feb 10, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is very intuitive. If one used other such tools for test documentation and tracking, it really very use to start with Test Rail.

Cons: 1) Configuration of the tool is a bit too rigid. I would make it more streamlined and have some admin features for configuration made available for regular users

2) Errors. Rather errors explanations. If possible to expand on what the exact issue is when we get an error.

Great test case management tool

Jan 17, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - easy to use

- you can create a lot of testcases but you still keep the overview

- you can connect it with jira

- after some time the UI is easy to use and you can give the test case to tester

Cons: - design is outdated and could be a bit more intuitiv

Overall: I used it in two companies already for 5 years now. In general i like the flexibility and that even non QA's can use the tool.

Excellent Test Management Software

Oct 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use for this software has allowed our company to transfer from paper test sheets to logins for our end users. This test software had an answer and feature for every question we had.

Cons: There's very little to dislike about this software. The report extract is a bit clunky. When a report is emailed to an email address, it's sent as a zip file with an html file. The extra steps required to view a report eliminate the usefulness of this feature.

Overall: Excellent manual test management with the ability to integrate with our automated test software. Overall, we have a feature-rich and fully functional tool for our test management needs.

Vendor Response

by Gurock Software on January 20, 2018

Thanks so much from the TestRail team for taking the time to complete this review.

Great tool for the price

Jan 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ability to use the API to link our automated test our manual test cases.

Cons: Bulk closing of test runs would be great, and the reporting could be a little better.

Overall: TestRail has been great for us, we are able to have all of our projects in TestRail and we are able to link all of our automated tests to our manual test and our CI/CD system. So when a build kicks off, it will create a test run and flip all the tests we have automated test to either pass or fail. Then we can go in and see the gaps of our automated tests, and also run those manual tests for our releases.

Good management very robust tool that can match most sdlc

Jan 17, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - clean interface

- a few ways to equip/start projects

- a lot of integrations

- available API

Cons: - so as much as it is adaptable by doing so it also makes it not the strongest tool since it needs to support many different styles

- reporting engine to do customizations is a learning curve

Overall: Long time user and adapter

Best Test Case Manager we have found

Jan 17, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: We use it TestRails as a host for our Manual regression suite and report our selenium tests results too using the testrails API. Works very nice.

Cons: Out company uses TFS and integration with TFS is not very good. The best we can do is link a failed test to a TFS dev task, and it only goes 1 way.

Excelent management tool

Mar 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to configure and use projects, testsuites and testcases. Can manage all projects independent. Integrations are easy for automatize testruns executions .

Cons: I miss some integrations with others tools.

Overall: We are using testrail to manage all of our core tests in the platforms and the experience is excelent.

Great for test case management for large teams

Jul 18, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's a great tool to keep track of test cases, who created them, who modified. Great for keeping track what step passed and what failed. Making sure everything is recorded for future reference.

Cons: The one thing that I would like to see in TestRail is a standard report that will list each test case, with steps for a specific project, or milestone. This type of report would make it much easier to provide user acceptance tests to clients and responses to any auditing queries.

Overall: Unlimited support

High-performance

systems tuned for TestRail

Elastic licensing

Vendor Response

by Gurock Software on January 20, 2018

Thanks so much from the TestRail team Piyush for taking the time to complete this review.

Capterra loader

Easy to use and maintain and amazing customer support

Jan 17, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Building and maintaining test suites is easy and intuitive.

Cons: There are certain features that the community have asked for that Gurock either aren't planning to do or are taking a long time to implement.

Overall: Really easy to use day to day and any issues are dealt with personally and quickly by their team.

Great tool

Jan 17, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All the test cases at one place. Easy to create and execute runs. Simple reports are easy to add and use as test evidence. Ability to use runs for multiple releases at the same time

Cons: Pre-built reports. Can not customize much . No multi-select for the test cases ( cannot use shift select). Unable to update test definition from the test runs

Overall: Has enough good functionality to use it daily for our business. It simplified our everyday life.

Capterra loader

Inexpensive, basic test management tool you should implement from day 1

Jan 17, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy and simple way to build a QA process, plus it's web-based, easy to admin, and has a simple UX that even our QA co-ops can follow for manual test. Has scaled well with our team.

Cons: Not much to not like. Works as advertised but doesn't seem to tie easily into automated testing, maybe that could be an add on in future.

Overall: Saves us a ton of time/money in testing, helps our process stay consistent, and makes it faster to bring up new employees.

Best in class Test Case Managemenr

Jan 17, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to see status of projects on dashboard, test runs are quick and easy to set up. DB is backed up, but also the availability to make local backups as well.

Cons: Can be a little tricky to get the project set up and configured at first but soon becomes intuitive

Capterra loader

End to End QA lifecycle Management Tool

Jan 17, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: This tool helped me in keeping a track of each and every QA activity.

The best part is the Reporting feature that how much time was spent on which feature or test case

Also the extended support using API helped in integrating with the automation framework

Cons: The price is too high.

I am planning to buy some more licenses but the price is very high

Overall: It was really good

Made my life as a QA manager very simple

Best Test management software out in the market

Jan 18, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easier test cases and execution management

integration with Jira

A lot good reporting options

Cons: a reviewer type user would be good, the one that wouldn't need license.

Overall: Very pleased with the tool. The team loves it for daily test case and execution management

Capterra loader

Essential piece of our Test Framework

Jan 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: TestRail allows us to manage our test cases with great Jira integration.

Cons: Some of the admin was a bit cumbersome when we first started such that there wasn't a good split between the person that administers the accounts and who pays for it.

Great why to manage test cycles.

Jul 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We got this to manage to major application sets. The import tool allow us to create hundreds or test cases for a massive migration. I was able to connect in our interaction test results from representative.

Cons: To be toothful I do not have any major complaint with the product. Small annoyances my be cleanup after test runs.

Vendor Response

by Gurock Software on July 11, 2018

Dale

Thanks so much for taking the time to do this, much appreciated.

TestRail Team

Test Rail for SOE

Jan 17, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Ease of use is pretty good. Able to recreate Test Plans pretty easily.

Cons: Search function should have been a bit more inclusive. Not able to search in multiple projects.

Defects management is something else that Test Rail could do better.

TestRail Review:

Jan 17, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: It's easy to use and you can get moving on your test library pretty much right after sign up. There's not much of a learning curve.

Cons: The only complaint I have is that when writing a test case by steps, adding a next step is a little cumbersome. It would be nice it there was an alternate command like shift + arrow down to add another step rather than selecting the tiny "add step" link.

Capterra loader

The best tool on the market!

Jan 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: After several years in QA and using TestLink and other tools finally I was able to convince management to use TestRail. That was a game changer - easy to use for manual testing, integration with our automation flow and integration with JIRA saved us a lot of work days.

Cons: Sometimes I've experienced issue with JIRA integration (we were using Microsoft Active Directory and password to JIRA was changing each month)

Overall: In my mind TestRail is the best test management system you could get on the market! During running education initiative I've always used it with the students for learning purposes and this was quite helpful!

Test Management Ease

Jan 17, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: User Friendly, Simple UI. Report creation is easy.

Cons: Searching ability can be expanded to include more parameters. Sometimes cannot find a test case.

Overall: Managing multiple releases is easy going. Folder Tree Structure is well organized.

Capterra loader

Best Test Case Manager out there

Jan 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, simple and straightforward api's to plug into with good documentation. Love this system to use with both manual and automation.

Cons: Running test runs are sometimes a pain but you can still manage.

TestRail and JIRA

Jan 17, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The software's very integrated with JIRA

Cons: They could improve testing matrixes, reporting like KPIs, Test Coverage, and really need a link between requirements/stories and code coverage.

Overall: Works well for our enterprise!

TestRail

Jan 18, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to write test cases and manage test cases.

Adding screenshots for each and every step.

Linking other test with the test cases.

Cons: I have used test link and switched to testrail.There is nothing much to say about it, it is a great tool to manage tests.

Filtering was bit hard for me initially when started to use the tool.

Overall: Awesome tool for test case management.

Capterra loader

For the features we needed, TestRail was the best fit and has a great price.

Feb 01, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: TestRail has a nice UI. With the provided templates it is easy to quickly get test cases written. We use it most for regression test suites and it has been a valuable tool for quickly getting our web application regression tested prior to delivery. The quick reporting (via a pie chart) of tests completed/passed/failed gives feedback as to how the team is performing.

Cons: One of the items we wanted to use was the Jira integration. However, due to our corporate policies and firewall issues, we are not able to integrate. We use the cloud version of Jira. This is not the fault of the TestRail integration piece but was a con for our us.

Vendor Response

by Gurock Software on February 02, 2018

Thanks so much Glen for taking the time to complete this review.

TestRail Team

Great Test Management platform

Jan 17, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: User friendly, easy to use and to customize, fast and available as a service.

Cons: It's getting more expensive, especially when comparing 2018 to 2019 costs (47% increase)

Capterra loader

This is exactly that what i have been looking for :)

Jan 17, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: An intuitive tool that help to create a test case in an easy and pleasant way

Cons: Importing Test Cases from csv could be easier

Overall: Really helps in our work. We are using it with every production upgrade. Actually we using this not only as tool for QA and IT team, but we exporting test cases for more complicated features to pdf and using them as tutorial for new employees.