--- title: "ProcessGene BPM Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is ProcessGene BPM Suite the right Workflow Management solution for you? Explore 37 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/128235/ProcessGene-BPM-Suite/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-30" --- ProcessGene BPM Suite 4.7 (37) [View alternatives](https://www.capterra.com/p/128235/ProcessGene-BPM-Suite/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 30th, 2026 # Reviews of ProcessGene BPM Suite Ease of use 4.0 Customer Service 4.0 ## Showing most helpful reviews Showing 1-25 of 37 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CP CFO, Polyram Used the software for: ### "Very user friendly and helpful" June 23, 2013 5.0 The software is very user friendly, featuring powerful BPM workflows, analytics and reporting capabilities. The related consulting services were well organized, and demonstrated professional practices and methodologies. ProcessGene solutions simplified our work and saved us time and money Pros \-very user friendly -helpful analytics and reporting capabilities -excellent professional services -simplified our work -saved us time and money Cons No cons-we are very pleased with the software! Review Source RW Russel Watson Used the software for: ### "Great software + support" April 25, 2013 5.0 Software is very easy to use+saves us time and provides our requirements. On top-I was impressed by the high level of service and response time of the support team Pros Very easy to use Full functionality for BPM planning, designing, IT connectivity and project management high level of service and response time! Cons SaaS model- is not suitable for every business (they have non-SaaS installation but it is more expensive) Review Source SS Samah S. Used the software for: ### "Very good product" January 9, 2017 4.0 Very good product, I am really amazed with the features also the support is great, you should try it Review Source GB-SMm G. Bastiya - Senior MS manager Used the software for: ### "Mergers and A's... Wow " May 30, 2013 5.0 We are a large (largest in Europe) consumer goods consortium, doing several M&As on a yearly basis. Pros \-The only computerized solution we could find for BPM from an M&A point of view. -Saved millions of Euro in integhration work - Direct connectivity to ERP Cons In house server very expensive so we decided to use SaaS (cloud) Review Source AB Alis Brown Used the software for: ### "User friendly and advanced" May 28, 2013 5.0 The software is very user-friendly. In addition, it was important for us to choose a modern and advanced software - the BPM market is changing and some software companies use old technologies and are very complex to use. This is one of the reasons we chose PG - it has modern technology and it is very user friendly Pros Modern technology, very easy to use Cons Didn't find any Review Source RB Rolf Bolle Used the software for: ### "Very helpful for business process improvement" February 3, 2013 5.0 Our industrial management department started a process improvement project last year. We used ProcessGene to define current process model and then used it for reengineering + change management. Tool was very easy to use, and we learned it quickly. We could not have managed this project without it – because of the large amount of documents, and inter-connected processes Review Source BBO Benjamin Belfleur, Ohaio Used the software for: ### "The top - and I tried many" April 8, 2013 5.0 I am a consultant and I use PG for my business process improvement projects. So far- it easily beats any other BPM/BPA solution that exist in the market. I use it for modeling, workflow, simulation and process audits. Simply the best. Pros Interface Features Ease of use Connectivity to ERP Cons That I only found out about it last year Review Source HoEsCHS Head of ERP systems, Clalit Health Services Used the software for: ### "Great for BPM and ERP combination" July 4, 2013 5.0 We completed end-to-end business process modeling and implementation, covering the entire scope of our SAP solution. Thanks to ProcessGene's ease of use, our business users were able to capture and document process data and ERP implementation components with a minimal expenditure on professional services Pros Great for SAP implementation Cons \-- Review Source AAAD Abas Al-Haji, Abu Dabi Used the software for: ### "Really usefull Enterprise Architecture app" March 20, 2013 5.0 This BPM tool was used for Enterprise Architecture implementation. Very reasonable cost Pros Enabedded Enterprise Architecture methodology. Direct access to ERP and other apps from the modeling environment Workflow Automation Cons Much of the help is through the users forum and not the app. Review Source ECPC Emheerts Colodny, PMI, CISA Used the software for: ### "WOW!" June 23, 2013 5.0 Business analyst's wildest dream came true Pros I have been doing all these activities eithe rmanually or bay aset of uncoordinated tools. I could not believe they have all these BPM/BPA/BPI capabilities + ITGC + COBIT! Cons So many features, so little time! Review Source BJC Borke J. Clarke Used the software for: ### "Supports our BPMN needs" March 21, 2013 4.0 Very easy and yuseful BPMN tool. Pros Best graphics I ever saw. Easy to use. Cons Many features I don't need Review Source OA Ohad Assaf Used the software for: ### "Kanban" January 31, 2013 5.0 The only solution I was able to find for Kanban... Old fashioned- but very efective for operations. Review Source SO Simon Oran Used the software for: ### "Works fast" February 5, 2013 5.0 Fast, simple BPM tool Review Source JK Johana Kider Used the software for: ### "Easy task management" May 26, 2013 5.0 We use the task management - for several activities- including board follwoup, procedure enforcement etc Pros No implementation required. Works immediatly out o the box. Strong workflow. Liked the graph system that also expalin the process. Cons Why is the pricing in euro? Review Source MH Mila Hoffman Used the software for: ### "Great collaborative software" January 16, 2013 5.0 Great for collaboration-we involved ~20 workers in our process modeling project, and collaboration was very efficient. The automatic correction and updates of flowchrts saved us time. We are very happy we chose this software and recomend to use it when more than few workers are involved in the BPM project. Review Source YG Yogesh Gopta Used the software for: ### "BPM+Clause 49 Compliance" July 28, 2013 5.0 ProcessGene™ BPM+GRC software helped us to on Clause 49 compliance. We improved corporate governance norms, hence assuring our company is governed in the best interest of all stakeholders. We were very pleased with the customer service and the SaaS model was excellent for our needs. Pros BPM+GRC Review Source ELK Eng. Levy Klafterer Used the software for: ### "Wonderful" May 21, 2013 5.0 Wonderful- compared to all the fancy stuff you find in the market now- PG just does the job- at a very reasonable price. Pros SaaS. Fast. Global. Tempaltes. Reports. Dashboards. WORKS GREAT Cons Really- none. (but why do they charge in Euro?!!!) Review Source MHIh Meredith Horovitz. ICM hold. Used the software for: ### "Lean management software" January 27, 2013 5.0 We looked for several apps to support our Lean mgt initiative and they were not meant for enterprise wide, multi subsidiary operation. ProcessGene may seem a bit complex at first, but as you move along in the project it becomes clear that almosty every feature is a MUST. Review Source MS Mili Stamp Used the software for: ### "Great tool!" July 4, 2013 5.0 We have been using the ProcessGene Suite for over 2 years and it it is great. Simple to use, and full features (we combine process improvement with risk management). Pros Combines process improvement with risk management Cons Not at all. Review Source CBofiI Cathrin, BPM owner financial insntution, ID Used the software for: ### "The Workflow is very usefull - but..." August 12, 2013 5.0 We liked the fact that besudes BPM it also has an embebbed Worflow engine, but they insist that we use it in IE and not othe r browsers. Pros Workflow, task, dash board- very powerfull. Cons Some training required. Review Source LS Lazer Shafer Used the software for: ### "Good for GRC- and PHP users" July 28, 2013 5.0 The software works well, and what I like most about it is the connectivity to our ERP system. The GRC features are nice but we do not use them (we plan to extend the project next year). Pros Connectivity to our ERP system Review Source RK Regina Keiseman Used the software for: ### "Easy to manage ERP implementation projects" January 27, 2013 5.0 We implemented SAP in 24 subsidiaries and used ProcessGene to define processes and manage required changes in SAP. After creating the process baseline we used the software to distribute customizations to all subsidiaries. Review Source AK Alonzo Kupper Used the software for: ### "Helped us collaborate on BPM" January 27, 2013 5.0 We managed a large scale project improvement project with this tool. As project lead I liked very much teh fact that I could use my old Visio documentation and add the PG capabilities on top. Highly reccomended. Review Source PK Pioter Kosoy Used the software for: ### "More than BPM" May 22, 2013 5.0 Not only modeling- but also task and workflow... Pros Embedded methodology, Oracle connectivity. Good value for $. Has task management Cons none that I know- very good app Review Source RPG Rival Purnav- Gt\_tek Used the software for: ### "Mergers & Acquisitions Integration Software " February 3, 2013 5.0 The multi-org thechnolfy they have is a must- it may seem too complex- but I realized it was essential after we grew the amout of susidiaries. Works in a browser- and thsi is a big advantage. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.