# Hotel Executive Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Hotel Executive Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more.

Source: https://www.capterra.com/p/128257/Hotel-Executive

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# 

 Hotel Executive Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Hotel Executive

## What is Hotel Executive?

Comprehensive, secure, easy to use cloud hosted hotel Property Management system with built in rate management, channel management, online booking engine, sales and marketing, accounting, automated payment gateway, task diary. PCI and GDPR compliant.

## What is Hotel Executive used for?

[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£150

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Hotel Executive?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.avondata.co.uk&name=Hotel Executive)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Hotel Executive

4.5 (10)

VS.

[4.3 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Starting Price

£150

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (10)

Ease Of Use

4.3 (339)

Value For Money

4.3 (9)

Value For Money

4.1 (323)

Customer Service

4.6 (10)

Customer Service

4.1 (332)

## Hotel Executive alternatives

[4.5 (1,289)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.6 (217)](https://www.capterra.com/p/113348/WebRezPro/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (428)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (59)](https://www.capterra.com/p/145487/Mews-Commander/reviews/)

Starting price

$100.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/128257/Hotel-Executive/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Built-in Accounting

Accounting functionality within the system, not requiring integration with third-party tools

Channel Management

Manage various distribution channels, build relations with channel partners, and track their performance

Front Desk Management

Check guests in and out, issue key cards, schedule wake up calls, or other requests

GDS/OTA Integration

Global distribution system used by online travel agencies to track availability and manage reservations

Inventory Management

Track and manage inventory levels to maintain proper supply

Marketing Automation

Automate workflows and trigger campaigns based on customer actions

Hotel Executive 12 features

Accounting functionality within the system, not requiring integration with third-party tools

Manage various distribution channels, build relations with channel partners, and track their performance

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Global distribution system used by online travel agencies to track availability and manage reservations

Track and manage inventory levels to maintain proper supply

Automate workflows and trigger campaigns based on customer actions

More than one location

Book meetings and appointments through a website or digital platform

Accept and process customer payments for products or services using hardware and software

Track/optimize rates in relation to usage

Monitor sales and make necessary adjustment in order to increase demand and revenue

One location

Get Advice

We can help you find the software with the features you need.

Features

4.3 (10)

4.3

Based on 10 reviews

## Pricing

Value for money

4.3 (9)

Basic

£150.00

Per User,Per Month

Value for money

4.3 (9)

4.3

Based on 9 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.6 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (10)

4.6

Based on 10 reviews

## User reviews

Overall rating

4.5

Based on 10 reviews

Filter by rating

5(8)

4(1)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

TS

tom s.

managing director

Hospitality

### "Hotel Executive"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 28, 2019

we wanted to be able to add a channel manager to enable us to be on more evil OTA's this had lead to increased bookings

Pros

the ease of use, the fact it is windows based and this makes training easier

Cons

there was not much to dislike, its a simple system to use and install

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CW

Chris W.

Managing Owner

Hospitality

### "Hotel Exec"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 9, 2019

Pros

Ease of use, intuitive. Responsive and friendly staff when an issue with the software.

Cons

No integration with restaurant booking software and no restaurant, treatment booking times on the room booking so have to manually update the guests - errors can be made. Not very receptive to suggestions for improvements.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TE

Tobi E.

Owner

Hospitality

### "Powerful but not clunky"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 8, 2019

Overall, I love working with Hotel Exec. The team at Avon Data are second to none. Unlike a lot of large system providers, the team at Avon will listen to ideas and if possible will implement. They will gladly tailor or create reports (at no extra cost, unlike some I could mention!) and are keen to take ideas for future development.

Pros

This system is designed with the user in mind (Unlike alot of the larger products on the market), and particularly for users who don't like computers! It can easily compete with the likes of Opera on a daily usage basis Unlike a lot of systems that involve alot of clicks and back steps, Hotel Exec guides you through processes with ease. This makes the system very easy to use and to pick up. The vast reports provide invaluable information that allows you to make the right decisions for the strategy of your business. In addition, its simple yet versatile rate management and integrations with a number of channel managers means that bookings are quickly delivered and reduces the risk of overbooking at the price you want.

Cons

While the rate matrix is incredible, it would be nice if you could apply hotel level controls (Min LOS etc) to all rates in one click rather than on each rate.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DH

David H.

Managing Director

Hospitality

### "Avon Data Systems"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 8, 2019

We have used Avon Data products in their various iterations since 1998. THeir ability to keep up to date with technology developments is impressive Our Hotel and Restaurant uses 3 modules, The main PMS, the Events package and Banquet EPOS. They work well together and allow us to give excellent customer service while keeping a tight control of our business.

Pros

I like the fact that ist is, easy to install very intuitive and user friendly. The support service from Avon Data is outstanding

Cons

It is difficult to say what I like least. Overall the products meet our requirements

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GS

Ged S.

General Manager

Hospitality

### "Avon Data"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 7, 2019

Pros

Easy to use and my accounts department love it.

Cons

Few bits we would like are missing, but we can live without them.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HG

Herve G.

Hotel Owner

Hospitality

### "Very good and easy to use software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 7, 2019

Very good. Support is always easy to contact

Pros

it is easy to train new members of staff and has everything we need

Cons

the fact that we can't check in a no show when it is in the past

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TH

Tudor H.

Director

Hospitality

### "Director "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 7, 2019

It’s been really good- All the team are on hand to help out when we need it They offer a very personal service and I never feel that I am calling a call centre

Pros

Very easy to use and trim staff on The remote system allows me to see all my hotels and adjust rates from my laptop

Cons

Nothing it meets the needs of my entire group very well

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BW

Bertie W.

owner

Hospitality

### "Small Hotel"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 7, 2019

It is great for organising tariffs special offers and one time deals. Credit card numbers are stored safely

Pros

We are a small hotel and had tried the bigger software companies and they couldn't care less about us. From the first enquiry to set up, use and support we are so glad we went with Avon Data. HE is easy to use, keep bookings safe and secure and if you have any problems they are only a quick phone call away. You speak to someone in the UK who genuinely wants to help you.

Cons

This is hard there is nothing I don't like. I love the software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CG

Camille G.

Revenue Manager

Hospitality

### "Why Hotel Executive"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 7, 2019

Very positive. The system is robust, reliable and user friendly, there are some brilliant workshops to get FOH teams up to speed and the support is fantastic.

Pros

Great functionality, easy to use, excellent support.

Cons

The Reports are very comprehensive but there's no indication, other than the name, of what they produce. Some take a snapshot in time, others project forward or back, some report net, others report gross. There are loads of very useful reports which are necessarily very complex, therefore a full description of their purpose would make them much more user friendly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Craig B.

Director

Hospitality

### "Full of bugs"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

January 24, 2019

Terrible can't wait to get rid of it and try something that works.

Pros

The sales pitch was great and When there is a p problem in office hrs they always get back to you even if the problems don't get fixed.

Cons

If it worked it would be great,but it doesn't. It crashes a lot and When reported to them they say they will fix or they are working on fixing it but it doesn't happen. Our business has suffered while trying to use this software. BE AWARE! If you have problems and want to leave they will wave the contract in your face and you are tied in for three-years.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 4, 2019

Hi Craig We¿re sorry to hear you haven¿t been satisfied with your experience using our software ¿ it¿s important to us that our clients are happy. We¿d welcome the opportunity to talk to you directly as we pride ourselves on our strong client relationships, many of whom we¿ve been working with for well over twenty years. Please get in touch with our support team so we can get this sorted out for you.¿

[View all Reviews](https://www.capterra.com/p/128257/Hotel-Executive/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)