--- title: "WINHMS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about WINHMS Software - reviews, pricing plans, popular comparisons to other Court Management products and more." source_url: "https://www.capterra.com/p/128271/WinHMS-Express/" page_type: "product" language: "en" --- # WINHMS Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) WINHMS ## What is WINHMS? Developed and refined over a period of twenty years with 1500+ installations in 30+ countries, WINHMS meets the needs of independent and chain hotels and resorts of any size worldwide. Intuitive, User-Centric and gloriously rich in features; WINHMS aims at simplifying and streamlining hotel operations. WINHMS is a one stop solution that is completely modular and covers both Front (Front Desk and F&B Operations) and Back of House (Accounting, Material Management) operations. ## What is WINHMS used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Court Management](https://www.capterra.com/court-management-software/) Top alternative Featured Overall rating Based on 21 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price A$1000 Per User, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for WINHMS?[Manage this product listing](https://www.g2.com/products/court/claim_requests/new?auto=true) ## WINHMS Overview Updated September 2026 AI summary WINHMS supports small, midsize, and enterprise hospitality businesses with property, hotel, and resort management needs. It covers reservations, online booking, front desk, housekeeping, and guest experience management, while optional modules extend to accounting, catering, inventory, and spa/activity management. WINHMS offers multi-property capabilities and integrates with third-party channel managers, deployable via cloud, web, or desktop platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### WINHMS 4.8 (21) VS. [4.9 (22)](https://www.capterra.com/p/129398/Innkeeper-s-Advantage/reviews/) Starting Price A$1000 Per User, One Time Starting Price $67.95 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (21) Ease Of Use 4.8 (22) Value For Money 4.8 (17) Value For Money 5.0 (22) Customer Service 4.5 (21) Customer Service 5.0 (22) ## WINHMS alternatives [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.6 (59)](https://www.capterra.com/p/145487/Mews-Commander/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.8 (431)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## FAQs about WINHMS Overview ### Which roles and teams benefit most from WINHMS? WINHMS is most used by hotel IT leaders, front office managers, and property executives who need reliable control over hospitality operations. IT teams manage system setup, integrations, and performance, while front desk staff streamline reservations and guest services. General managers, owners, and partners use it to oversee daily operations and service efficiency. Answer based on 17 reviews Overview ### What company size and specific industries is WINHMS built for? WINHMS is designed for hotels in the 3- to 5-star segment, including resorts, motels, chains, groups, and boutique hotels. It is suited to hospitality businesses of varying sizes, especially properties that need a modular system selected to match specific operational requirements. Features and Usability ### What are the key features of WINHMS? WINHMS offers accounting and task management, plus built-in accounting, reservations management, front desk management, and housekeeping management. It also includes CRM, rate management, online booking, GDS/OTA integration, reporting and analytics, inventory management, maintenance management, point of sale (POS), and multi-property support. Integrations ### Which third-party tools and platforms does WINHMS integrate with? WINHMS connects natively to Busy Rooms CRS and STAAH Channel Manager. These integrations cover reservation management and channel distribution, giving WINHMS support for two third-party hospitality platforms. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does WINHMS offer? WINHMS provides in person training, live online sessions, webinars, and documentation. In person training supports direct instruction, live online sessions allow remote guidance, webinars cover scheduled product education, and documentation offers written reference material for self-paced review and feature lookup. Answer based on 1 reviews Getting Started and Support ### What customer support options does WINHMS offer? WINHMS provides 24/7 live rep support. Users describe the support team as friendly, experienced, and quick to respond, especially for urgent hotel operations and custom requests. Some also mention occasional missed follow-up and communication gaps, plus busy periods that can slow help during holidays or overnight hours. Answer based on 5 reviews ## Features AI summary Based on 2,081 Court Management reviews Capterra reviewers highlight these as the features buyers value most when choosing hospitality property management software: - **Reservations Management** (**63%** of reviewers rated this feature as critical) - **Calendar Management** (**64%**) - **Online Booking** (**58%**) WINHMS includes **Reservations Management** and **Online Booking**, covering two of the top capabilities buyers look for in this category. However, it does not include **Calendar Management**. Instead, the product offers other important features such as **GDS/OTA Integration** (**50%**), **Front Desk Management** (**46%**), and **Rate Management** (**40%**). These tools help properties manage distribution across booking channels, handle daily guest operations, and adjust pricing more effectively, helping businesses improve occupancy, reduce manual work, and provide teams with better control over day-to-day hotel operations. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Built-in Accounting Accounting functionality within the system, not requiring integration with third-party tools Catering Management Manage catering operations/processes CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Employee Management Track employee schedules, availability, and performance across projects and tasks Extended Stay Long term accommodation for guests WINHMS 24 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools - Catering Management: Manage catering operations/processes - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Extended Stay: Long term accommodation for guests - For Vacation Rentals: Designed for vacation rentals - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Inventory Management: Track and manage inventory levels to maintain proper supply - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Multi-Property: More than one location - Online Booking: Book meetings and appointments through a website or digital platform - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Rate Management: Track/optimize rates in relation to usage - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Reviews Management: Track and monitor reviews of products or services - Single Property: One location - Spa/Activity Management: Manage operations/processes associated with spas and other hotel activities - Task Management: Create, manage and track all task activities and progression --- Get Advice We can help you find the software with the features you need. Features 4.8 (17) 4.8 Based on 17 reviews ## Pricing Value for money 4.8 (17) Free Trial Basic A$1,000 Per User,One Time Value for money 4.8 (17) 4.8 Based on 17 reviews ## Integrations [ STAAH Channel Manager](https://www.capterra.com/p/129409/STAAH-Channel-Manager/)[ Busy Rooms CRS](https://www.capterra.com/p/171416/Busy-Rooms-Central-Reservations-System/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (21) 4.5 Based on 21 reviews ## User reviews Overall rating 4.8 Based on 21 reviews Filter by rating 5(16) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KS khwaja S. iT Manager Hospitality ### "Best Software in Hospitalaity Industry" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 22, 2020 The best software and it support team as well. very prompt and friendly support team. We always recommend to all who asked for software from hospitality partner and their enquiries. Pros The modules are intact what it have to be and it gives the correct info of business. Gathering date and generate reports are most relevant to get business map. Cons While asking to modify in software and report some time asked for cost!! which feel to cover in AMC and if suggestion are given means it is for software strengthen in market. so should not ask for any cost. Reasons for choosing WINHMS the best software for hospitality. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VS vikas S. GM Hospitality ### "Very relevant and efficient software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 February 22, 2020 Overall experience is great your North Support team (Mr. Suresh) is a great team player however I am requesting to work on your support team in the hours like when they are unable to assist like public holidays and sometime they are with your new client for sales call. Your Chennai office 24x7 mostly very busy because he is busy attending other calls I think one person in the night shift or holidays isn't enough when we need the help the most. Pros Overall it is a great product with lot of option to modify. Prices are economical with world class quality. Cons It has all the reports which you want for audit and internal purpose. User friendly. Reasons for choosing WINHMS I have used WINHMS HR solution in my previous organisation hence I was sure it is a good product. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DP Debasis P. Corporate IT Manager Hospitality ### "Experience with Hospitality Applications" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 21, 2020 Pros Ease of use, technology updated as per industry need, Features available and makes it available as per need of Organisation, Cons you demand they provide, never tries to make you unhappy Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SA Saravanan A. IT Manager Hospitality ### "User Friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 21, 2020 Pros customization of the product when and where required. The flexibility of the software which can accommodate any request from the user and strong support team to deliver. Cons When reports are generated if we click on the screen the report gets freeze. have encountered this issue. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AK Anurag K. IT Head Hospitality ### "Good Application and Support by WinHMS" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 20, 2020 Overall is good, but miles to go. We believe that we not only choose application vendor but we choose a business partner. I hope WinHMS team is with us setting up new generation hospitality Pros Easy to use application. Reports has multiple option field and one could select whatever needed. Support is 24/7 Cons Modern Era is Data Oriented and very competitive. Application should design in such a fashion that one could not only generate report but fix option to generate all the time. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NR NARAYANA RAO M. Hotel Manager Hospitality ### "User friendly software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 20, 2020 Working with this software for the past 15 years and overall experience was good... Pros Customization according to the need of organization Cons Nice product with an amendment and sms options... Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SK Sathish K. Systems Manager Hospitality ### "Need some improvement of Support" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 February 13, 2020 Need to improve your service standards. Create SOP, use some software tool to follow up the complaints. Every customers are important. Since the current scenario you may loose your customers in future. Pros User Friendly software.................. Cons Need to upgrade your product as per the customer requirements, also you have beat your competitors to prove your product in a best way. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. D& Dr.VENKATESH & KUMARAN D. HOTEL Restaurants ### "VERY GOOD" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 6, 2020 HOTEL BUSINESS DAY TO DAY ACTIVITY AND ATTENTION-- BY THE TEAM WINHMS SOFTWARE IS A FRIENDLY ENVIRONMENT ONE Pros PROMPTNESS BY THE OPERATION & SUPPORT TEAM-- A WORD OF APPRECIATION FOR Mr FAISAL & Mr ANIZ AND THEIR TEAM Cons NOW & THAN SOME ISSUES IN SQL-- WHICH ARE BEING SORTED BY THE TEAM Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RG Rakesh G. Manager IT Hospitality ### "the databse needs to be more robust & reliable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 4, 2020 Pros Ease of Use & User friendly software to use Cons The reliability is still not top notch . Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GK Gokula K. Front Office Manager Hospitality ### "Best Hospitality Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 4, 2020 Best Hospitality Software, Better than any other software. Pros All Most Everything, Very much user friendly for employees, Very fast in the operations, Better than an other hospitality software, lot of new options are available, audit process is very strong, Lot of new report are available Cons Nothing as such, But I fell you have to keep upgrading the software as per the current changes in the industry. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 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