# WINHMS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about WINHMS Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more. Source: https://www.capterra.com/p/128271/WinHMS-Express --- # WINHMS Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) WINHMS ## What is WINHMS? Developed and refined over a period of twenty years with 1500+ installations in 30+ countries, WINHMS meets the needs of independent and chain hotels and resorts of any size worldwide. Intuitive, User-Centric and gloriously rich in features; WINHMS aims at simplifying and streamlining hotel operations. WINHMS is a one stop solution that is completely modular and covers both Front (Front Desk and F&B Operations) and Back of House (Accounting, Material Management) operations. ## What is WINHMS used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Top alternative Featured Overall rating Based on 21 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price A$1000 Per User, One Time Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for WINHMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.winsargroup.com/&name=WINHMS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### WINHMS 4.8 (21) VS. [4.4 (480)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting Price A$1000 Per User, One Time Starting Price $23 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (21) Ease Of Use 4.4 (480) Value For Money 4.8 (17) Value For Money 4.2 (460) Customer Service 4.5 (21) Customer Service 4.3 (467) ## WINHMS alternatives [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.9 (120)](https://www.capterra.com/p/182891/ThinkReservations/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (12)](https://www.capterra.com/p/2445/GuestTracker/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.3 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars ## FAQs about WINHMS Overview ### Which roles and teams benefit most from WINHMS? WINHMS is most used by hotel IT leaders, front office teams, and property managers who need reliable control over daily hospitality operations. IT managers handle system administration, integrations, and uptime, while front desk and hotel managers streamline reservations, guest check-ins, billing, and operational visibility across properties. Answer based on 17 reviews Overview ### What company size and specific industries is WINHMS built for? WINHMS is designed for small to large hospitality businesses in the 3- to 5-star segment, including hotels, resorts, motels, chains, groups, and boutique hotels. Its modular design suits properties with different operational needs, making it a fit for independent locations as well as multi-property hotel organizations. Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of WINHMS? WINHMS offers accounting and task management as core features, along with front desk management, reservations management, and rate management. It also includes housekeeping management, inventory management, CRM, reporting and analytics, online booking, GDS/OTA integration, point of sale (POS), and multi-property support. Integrations ### Which third-party tools and platforms does WINHMS integrate with? WINHMS integrates with Busy Rooms CRS and STAAH Channel Manager for reservation and distribution workflows. These catalog integrations connect WINHMS to third-party booking and channel management platforms. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does WINHMS offer? WINHMS provides in-person training, live online sessions, webinars, and documentation to help teams get started. In-person and live online formats support guided instruction, webinars offer scheduled group learning, and documentation gives written reference material for self-paced review and feature lookups. Answer based on 1 reviews Getting Started and Support ### What customer support options does WINHMS offer? WINHMS provides 24/7 live rep support. Users describe the support team as helpful and quick to respond, with strong assistance for setup and issue fixing, though some mention missed follow-up and gaps in communication during busy periods, holidays, or late-night hours. Answer based on 5 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Built-in Accounting Accounting functionality within the system, not requiring integration with third-party tools Catering Management Manage catering operations/processes CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Employee Management Track employee schedules, availability, and performance across projects and tasks Extended Stay Long term accommodation for guests WINHMS 24 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Accounting functionality within the system, not requiring integration with third-party tools Manage catering operations/processes Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Track employee schedules, availability, and performance across projects and tasks Long term accommodation for guests Designed for vacation rentals Check guests in and out, issue key cards, schedule wake up calls, or other requests Global distribution system used by online travel agencies to track availability and manage reservations Capture guest experience at a granular level and utilize data to deliver tailored services Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Track and manage inventory levels to maintain proper supply Manage, maintain and track the performance of assets and equipment Automate workflows and trigger campaigns based on customer actions More than one location Book meetings and appointments through a website or digital platform Accept and process customer payments for products or services using hardware and software Track/optimize rates in relation to usage View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Track and monitor reviews of products or services One location Manage operations/processes associated with spas and other hotel activities Create, manage and track all task activities and progression Get Advice We can help you find the software with the features you need. Features 4.8 (17) 4.8 Based on 17 reviews ## Pricing Value for money 4.8 (17) Free Trial Basic A$1,000 Per User,One Time Value for money 4.8 (17) 4.8 Based on 17 reviews ## Integrations [ STAAH Channel Manager](https://www.capterra.com/p/129409/STAAH-Channel-Manager/)[ Busy Rooms CRS](https://www.capterra.com/p/171416/Busy-Rooms-Central-Reservations-System/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (21) 4.5 Based on 21 reviews ## User reviews Overall rating 4.8 Based on 21 reviews Filter by rating 5(16) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KS khwaja S. iT Manager Hospitality ### "Best Software in Hospitalaity Industry" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 22, 2020 The best software and it support team as well. very prompt and friendly support team. We always recommend to all who asked for software from hospitality partner and their enquiries. Pros The modules are intact what it have to be and it gives the correct info of business. Gathering date and generate reports are most relevant to get business map. Cons While asking to modify in software and report some time asked for cost!! which feel to cover in AMC and if suggestion are given means it is for software strengthen in market. so should not ask for any cost. Reasons for choosing WINHMS the best software for hospitality. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VS vikas S. GM Hospitality ### "Very relevant and efficient software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 February 22, 2020 Overall experience is great your North Support team (Mr. Suresh) is a great team player however I am requesting to work on your support team in the hours like when they are unable to assist like public holidays and sometime they are with your new client for sales call. Your Chennai office 24x7 mostly very busy because he is busy attending other calls I think one person in the night shift or holidays isn't enough when we need the help the most. Pros Overall it is a great product with lot of option to modify. Prices are economical with world class quality. Cons It has all the reports which you want for audit and internal purpose. User friendly. Reasons for choosing WINHMS I have used WINHMS HR solution in my previous organisation hence I was sure it is a good product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DP Debasis P. Corporate IT Manager Hospitality ### "Experience with Hospitality Applications" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 21, 2020 Pros Ease of use, technology updated as per industry need, Features available and makes it available as per need of Organisation, Cons you demand they provide, never tries to make you unhappy Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SA Saravanan A. IT Manager Hospitality ### "User Friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 21, 2020 Pros customization of the product when and where required. The flexibility of the software which can accommodate any request from the user and strong support team to deliver. Cons When reports are generated if we click on the screen the report gets freeze. have encountered this issue. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AK Anurag K. IT Head Hospitality ### "Good Application and Support by WinHMS" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 20, 2020 Overall is good, but miles to go. We believe that we not only choose application vendor but we choose a business partner. I hope WinHMS team is with us setting up new generation hospitality Pros Easy to use application. Reports has multiple option field and one could select whatever needed. Support is 24/7 Cons Modern Era is Data Oriented and very competitive. Application should design in such a fashion that one could not only generate report but fix option to generate all the time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NR NARAYANA RAO M. Hotel Manager Hospitality ### "User friendly software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 20, 2020 Working with this software for the past 15 years and overall experience was good... Pros Customization according to the need of organization Cons Nice product with an amendment and sms options... Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SK Sathish K. Systems Manager Hospitality ### "Need some improvement of Support" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 February 13, 2020 Need to improve your service standards. Create SOP, use some software tool to follow up the complaints. Every customers are important. Since the current scenario you may loose your customers in future. Pros User Friendly software.................. Cons Need to upgrade your product as per the customer requirements, also you have beat your competitors to prove your product in a best way. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. D& Dr.VENKATESH & KUMARAN D. HOTEL Restaurants ### "VERY GOOD" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 6, 2020 HOTEL BUSINESS DAY TO DAY ACTIVITY AND ATTENTION-- BY THE TEAM WINHMS SOFTWARE IS A FRIENDLY ENVIRONMENT ONE Pros PROMPTNESS BY THE OPERATION & SUPPORT TEAM-- A WORD OF APPRECIATION FOR Mr FAISAL & Mr ANIZ AND THEIR TEAM Cons NOW & THAN SOME ISSUES IN SQL-- WHICH ARE BEING SORTED BY THE TEAM Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RG Rakesh G. Manager IT Hospitality ### "the databse needs to be more robust & reliable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 4, 2020 Pros Ease of Use & User friendly software to use Cons The reliability is still not top notch . Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GK Gokula K. Front Office Manager Hospitality ### "Best Hospitality Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 4, 2020 Best Hospitality Software, Better than any other software. Pros All Most Everything, Very much user friendly for employees, Very fast in the operations, Better than an other hospitality software, lot of new options are available, audit process is very strong, Lot of new report are available Cons Nothing as such, But I fell you have to keep upgrading the software as per the current changes in the industry. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/128271/WinHMS-Express/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.