# WINHMS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about WINHMS Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more.

Source: https://www.capterra.com/p/128271/WinHMS-Express

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# 

 WINHMS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

WINHMS

## What is WINHMS?

Developed and refined over a period of twenty years with 1500+ installations in 30+ countries, WINHMS meets the needs of independent and chain hotels and resorts of any size worldwide. Intuitive, User-Centric and gloriously rich in features; WINHMS aims at simplifying and streamlining hotel operations. WINHMS is a one stop solution that is completely modular and covers both Front (Front Desk and F&B Operations) and Back of House (Accounting, Material Management) operations.

## What is WINHMS used for?

[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)

Top alternative

Featured

Overall rating

Based on 21 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

A$1000

Per User, One Time

Free trial  
available

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for WINHMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.winsargroup.com/&name=WINHMS)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### WINHMS

4.8 (21)

VS.

[4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting Price

A$1000

Per User, One Time

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (21)

Ease Of Use

4.6 (1,524)

Value For Money

4.8 (17)

Value For Money

4.6 (1,456)

Customer Service

4.5 (21)

Customer Service

4.7 (1,497)

## WINHMS alternatives

Highest Rated

[4.9 (22)](https://www.capterra.com/p/129398/Innkeeper-s-Advantage/reviews/)

Starting price

$67.95

Per User, Per Month

[4.4 (461)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

[4.8 (427)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Starting price

$30.00

Per User, Per Month

[4.6 (211)](https://www.capterra.com/p/113348/WebRezPro/reviews/)

Starting price

Contact vendor for pricing

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Built-in Accounting

Accounting functionality within the system, not requiring integration with third-party tools

Catering Management

Manage catering operations/processes

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Employee Management

Track employee schedules, availability, and performance across projects and tasks

Extended Stay

Long term accommodation for guests

WINHMS 24 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Accounting functionality within the system, not requiring integration with third-party tools

Manage catering operations/processes

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Track employee schedules, availability, and performance across projects and tasks

Long term accommodation for guests

Designed for vacation rentals

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Global distribution system used by online travel agencies to track availability and manage reservations

Capture guest experience at a granular level and utilize data to deliver tailored services

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Track and manage inventory levels to maintain proper supply

Manage, maintain and track the performance of assets and equipment

Automate workflows and trigger campaigns based on customer actions

More than one location

Book meetings and appointments through a website or digital platform

Accept and process customer payments for products or services using hardware and software

Track/optimize rates in relation to usage

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Track and monitor reviews of products or services

One location

Manage operations/processes associated with spas and other hotel activities

Create, manage and track all task activities and progression

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Features

4.8 (17)

4.8

Based on 17 reviews

## Pricing

Value for money

4.8 (17)

Free Trial

Basic

A$1,000

Per User,One Time

Value for money

4.8 (17)

4.8

Based on 17 reviews

## Integrations

[

STAAH Channel Manager](https://www.capterra.com/p/129409/STAAH-Channel-Manager/)[

Busy Rooms CRS](https://www.capterra.com/p/171416/Busy-Rooms-Central-Reservations-System/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (21)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (21)

4.5

Based on 21 reviews

## User reviews

Overall rating

4.8

Based on 21 reviews

Filter by rating

5(16)

4(5)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

KS

khwaja s.

iT Manager

Hospitality

### "Best Software in Hospitalaity Industry"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 22, 2020

The best software and it support team as well. very prompt and friendly support team. We always recommend to all who asked for software from hospitality partner and their enquiries.

Pros

The modules are intact what it have to be and it gives the correct info of business. Gathering date and generate reports are most relevant to get business map.

Cons

While asking to modify in software and report some time asked for cost!! which feel to cover in AMC and if suggestion are given means it is for software strengthen in market. so should not ask for any cost.

Reasons for choosing WINHMS

the best software for hospitality.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VS

vikas s.

GM

Hospitality

### "Very relevant and efficient software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

February 22, 2020

Overall experience is great your North Support team (Mr. Suresh) is a great team player however I am requesting to work on your support team in the hours like when they are unable to assist like public holidays and sometime they are with your new client for sales call. Your Chennai office 24x7 mostly very busy because he is busy attending other calls I think one person in the night shift or holidays isn't enough when we need the help the most.

Pros

Overall it is a great product with lot of option to modify. Prices are economical with world class quality.

Cons

It has all the reports which you want for audit and internal purpose. User friendly.

Reasons for choosing WINHMS

I have used WINHMS HR solution in my previous organisation hence I was sure it is a good product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DP

Debasis P.

Corporate IT Manager

Hospitality

### "Experience with Hospitality Applications"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 21, 2020

Pros

Ease of use, technology updated as per industry need, Features available and makes it available as per need of Organisation,

Cons

you demand they provide, never tries to make you unhappy

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SA

Saravanan A.

IT Manager

Hospitality

### "User Friendly"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 21, 2020

Pros

customization of the product when and where required. The flexibility of the software which can accommodate any request from the user and strong support team to deliver.

Cons

When reports are generated if we click on the screen the report gets freeze. have encountered this issue.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AK

Anurag K.

IT Head

Hospitality

### "Good Application and Support by WinHMS"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 20, 2020

Overall is good, but miles to go. We believe that we not only choose application vendor but we choose a business partner. I hope WinHMS team is with us setting up new generation hospitality

Pros

Easy to use application. Reports has multiple option field and one could select whatever needed. Support is 24/7

Cons

Modern Era is Data Oriented and very competitive. Application should design in such a fashion that one could not only generate report but fix option to generate all the time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NR

NARAYANA RAO M.

Hotel Manager

Hospitality

### "User friendly software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 20, 2020

Working with this software for the past 15 years and overall experience was good...

Pros

Customization according to the need of organization

Cons

Nice product with an amendment and sms options...

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SK

Sathish K.

Systems Manager

Hospitality

### "Need some improvement of Support"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

February 13, 2020

Need to improve your service standards. Create SOP, use some software tool to follow up the complaints. Every customers are important. Since the current scenario you may loose your customers in future.

Pros

User Friendly software..................

Cons

Need to upgrade your product as per the customer requirements, also you have beat your competitors to prove your product in a best way.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

D&

Dr.VENKATESH & KUMARAN D.

HOTEL

Restaurants

### "VERY GOOD"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 6, 2020

HOTEL BUSINESS DAY TO DAY ACTIVITY AND ATTENTION-- BY THE TEAM WINHMS SOFTWARE IS A FRIENDLY ENVIRONMENT ONE

Pros

PROMPTNESS BY THE OPERATION & SUPPORT TEAM-- A WORD OF APPRECIATION FOR Mr FAISAL & Mr ANIZ AND THEIR TEAM

Cons

NOW & THAN SOME ISSUES IN SQL-- WHICH ARE BEING SORTED BY THE TEAM

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RG

Rakesh G.

Manager IT

Hospitality

### "the databse needs to be more robust & reliable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 4, 2020

Pros

Ease of Use & User friendly software to use

Cons

The reliability is still not top notch .

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GK

Gokula K.

Front Office Manager

Hospitality

### "Best Hospitality Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 4, 2020

Best Hospitality Software, Better than any other software.

Pros

All Most Everything, Very much user friendly for employees, Very fast in the operations, Better than an other hospitality software, lot of new options are available, audit process is very strong, Lot of new report are available

Cons

Nothing as such, But I fell you have to keep upgrading the software as per the current changes in the industry.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/128271/WinHMS-Express/reviews/)

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