---
title: "Acuity Scheduling Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Acuity Scheduling Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more."
source_url: "https://www.capterra.com/p/191978/Acuity-Scheduling/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 Acuity Scheduling Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Acuity Scheduling

## What is Acuity Scheduling?

Meet the personal scheduling assistant that works 24/7 behind the scenes to fill your calendar & take busywork off your plate. From the moment clients book with you, Acuity is there to automatically send branded & customized booking confirmations to you and your clients, deliver text reminders, let clients reschedule on their own, and process payments or accept donations. With Acuity, your day-to-day runs more smoothly even as business get busier. All you need to do is show up at the right time.

## What is Acuity Scheduling used for?

[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Appointment Reminder](https://www.capterra.com/appointment-reminder-software/)

Recognitions

Shortlist

Best ease of use

Best value for money

Top alternative

Featured

Overall rating

Based on 5,774 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

1%

Pros & cons

Streamlined and intuitive scheduling

Quick and guided setup process

Limited mobile app functionality

Starting price

$20

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Salon / 2026
-   Scheduling / 2026
-   Appointment Reminder / 2025
-   Appointment Scheduling / 2025
-   Barbershop / 2025
-   Medical Scheduling / 2025
-   Yoga Studio / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Coaching / 2026
-   Plastic Surgery / 2026
-   Podiatry / 2026

Our "Best of" badge program showcases products with the highest ratings...

-   Radiology / 2026

Do you work for Acuity Scheduling?[Manage this product listing](https://www.g2.com/products/acuity-scheduling/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Acuity Scheduling

4.8 (5,774)

VS.

[4.7 (3,684)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting Price

$20

Flat Rate, Per Month

Starting Price

$23.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (5,724)

Ease Of Use

4.6 (1,173)

Value For Money

4.6 (4,501)

Value For Money

4.6 (1,068)

Customer Service

4.6 (4,292)

Customer Service

4.6 (1,032)

## Acuity Scheduling alternatives

[4.8 (350)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Starting price

$24.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.8 (296)](https://www.capterra.com/p/154785/GoReminders/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (354)](https://www.capterra.com/p/187593/Mangomint/reviews/)

Starting price

$130.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Goldie](https://www.capterra.com/p/268055/Goldie/)

[4.8 (1,173)](https://www.capterra.com/p/268055/Goldie/reviews/)

Starting price

$19.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/268055/Goldie/)

[View all alternatives](https://www.capterra.com/p/191978/Acuity-Scheduling/alternatives/)

## FAQs about Acuity Scheduling

Overview

### What problems does Acuity Scheduling solve?

Acuity Scheduling solves manual appointment coordination, calendar conflicts, missed bookings, and payment follow-up by letting clients self-book available times, complete intake forms, receive reminders, and pay during booking. Consultants, clinics, salons, coaches, tutors, and client-facing teams benefit from synchronized calendars, controlled availability, and centralized client appointment records.

Answer based on 4544 reviews

Overview

### Which roles and teams benefit most from Acuity Scheduling?

Acuity Scheduling is most used by small-business owners, founders, and executives who manage client appointments, payments, and availability. Photographers, coaches, and life coaches use it to book sessions and reduce scheduling back-and-forth. Beauty professionals, including hairstylists, makeup artists, estheticians, stylists, and cosmetologists, rely on it for service calendars, client self-booking, and appointment reminders.

Answer based on 5579 reviews

Overview

### What company size and industries is Acuity Scheduling built for?

Acuity Scheduling is for small professional-services and appointment-based businesses, with 95% of reviewers from small companies and Health, Wellness and Fitness its top industry at 18%. It supports coaches, salons, studios, clinics, and consultants managing bookings, cancellations, reminders, and payments; Cosmetics accounts for 13%, Marketing and Advertising 6%, and midsize and enterprise companies 3% each.

Answer based on 5771 reviews

Features and Usability

### What are the key features of Acuity Scheduling?

Acuity Scheduling includes online booking and appointment management for creating, updating, and organizing client appointments. Its calendar management and calendar sync keep availability aligned across calendars, while confirmations/reminders support client communication. Mobile access lets staff view appointment and client details away from a desk. It also covers HIPAA Compliant.

Answer based on 460 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Acuity Scheduling starts at $20 per month for the Starter plan, with Standard at $34 and Premium at $61; Enterprise pricing is not listed. A free trial is available. Starter supports one staff member/location, while text reminders require Standard and HIPAA compliance, custom API, and CSS require Premium. Reviewers consider it useful but sometimes costly for small businesses.

Answer based on 1198 reviews

Integrations

### Which third-party tools and platforms does Acuity Scheduling integrate with?

Acuity Scheduling integrates with more than 40 third-party tools, including Google Calendar, Squarespace, PayPal, Instagram, Microsoft Outlook, Stripe, Zapier, and Google Meet. Its integrations support calendar synchronization, website booking pages, payment processing, automation workflows, and virtual meeting links, with additional connections spanning email marketing, analytics, and website-building platforms.

Answer based on 1053 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Acuity Scheduling?

Acuity Scheduling offers webinars, documentation, and videos to support team onboarding. Reviewers report that nontechnical users and small teams often learn basic scheduling quickly, while administrators need more time for customization, availability rules, integrations, and complex services. Guided walkthroughs and help resources can reduce the initial learning curve.

Answer based on 355 reviews

Getting Started and Support

### What customer support options does Acuity Scheduling offer, and how do users rate the experience?

Acuity Scheduling offers email/help desk, FAQ/forum, knowledge base, and chat support. Users often describe responses as prompt, helpful, and knowledgeable, particularly during setup and troubleshooting. However, some report difficulty finding answers, slower replies for urgent or weekend issues, and frustration when support guidance does not resolve complex problems.

Answer based on 579 reviews

Security

### How does Acuity Scheduling handle data security and access control?

Acuity Scheduling protects appointment and client information with secure encryption, password-protected appointment pages, and HIPAA-compliant options for privacy-sensitive scheduling. Reviewers also describe secure payment processing and private calendar data. However, HIPAA-compliant security may require the highest-tier plan, while two-factor authentication and customizable staff security groups are reported as unavailable.

Answer based on 65 reviews

## Who uses Acuity Scheduling?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Streamlined and intuitive scheduling

93% positive reviews out of 1048

Most reviewers indicate ease of use makes scheduling, managing appointments, and adapting workflows significantly simpler.

Daja H.

Owner Service Provider, 1 employee.

"What I like most about Acuity, is the easy streamlining for what I need."

Limited mobile app functionality

35% negative reviews out of 202

Some users report the mobile app lacks features, editing options, and responsiveness compared to the desktop version.

Quick and guided setup process

93% positive reviews out of 396

Most reviewers describe setup as straightforward, with helpful instructions and minimal time required to get started.

Customizable client intake forms

92% positive reviews out of 154

Most reviewers appreciate customizable intake forms, allowing efficient information gathering and personalized client experiences.

Samuel L.

Mortgage Loan Officer, 51 - 200 employees.

"Acuity allow for customization of intake forms which help us gather necessary client information efficiently and personalize the customer experience."

## Features

AI summary

Based on 14,228 Appointment Scheduling reviews

Capterra data shows that buyers of appointment scheduling software rank the following features as their top priorities:

-   **Appointment Management** (**58%** of reviewers rated this feature as critical)
-   **Calendar Management** (**54%**)
-   **Online Booking** (**60%**)

Acuity Scheduling supports all three features that reviewers identify as most important: **Appointment Management**, **Calendar Management**, and **Online Booking**. Together, these capabilities help businesses coordinate bookings, keep schedules accurate across calendars, and let customers reserve time online, allowing teams to reduce manual scheduling work and manage appointments more efficiently.

Appointment Management

4.6 (204)

71.08% of 204 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Online Booking

4.7 (566)

67.31% of 566 reviewers that rated this feature as important or highly important

Acuity Scheduling gives you a flexible, automated way for clients to book appointments online at their convenience. Reviewers appreciate the time saved, customizable booking links, easy website and social media integration, and reduced back-and-forth communication.

Confirmations/Reminders

4.7 (439)

62.87% of 439 reviewers that rated this feature as important or highly important

Acuity Scheduling offers automated confirmations and reminders via email and text. Reviewers indicate this reduces no-shows, increases attendance, and saves time by eliminating manual follow-ups. Some users wish for more flexible customization and improved text reminder options.

Mobile Access

4.7 (1,250)

61.68% of 1250 reviewers that rated this feature as important or highly important

You can manage appointments on the go with Acuity’s mobile app. Reviewers appreciate the convenience, user-friendly interface, and ability to make changes anywhere. Some users report occasional app glitches or lag, but most value mobile access for both staff and clients.

Client Database

4.5 (171)

43.27% of 171 reviewers that rated this feature as important or highly important

Electronic storage of stakeholder contact information

Calendar Management

4.6 (423)

68.79% of 423 reviewers that rated this feature as important or highly important

This aspect helps you organize and view all appointments in one place, syncing with multiple calendars. Some reviewers find it streamlines scheduling, avoids overlaps, and supports team coordination, though a few mention minor lags or desire easier client access to schedules.

Acuity Scheduling 126 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Allows businesses to offer customers reservations for a variety of activities.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Automatically create schedules based on business needs or employee availability and qualifications

Indication whether a resource is available or protected from allocation

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Keep notes on the specifics of a reservation including customer information and special requests

This aspect helps you organize and view all appointments in one place, syncing with multiple calendars. Some reviewers find it streamlines scheduling, avoids overlaps, and supports team coordination, though a few mention minor lags or desire easier client access to schedules.

With this capability, you can integrate Acuity with Google, Outlook, and Apple calendars for real-time updates. Users think calendar sync prevents double bookings, keeps all schedules unified, and makes managing both personal and work commitments much easier.

Notifications/alerts for upcoming events or tasks

Monitor service demand and performance to plan for adequate resources that meet business needs

Create and schedule group classes, recurring appointments, and private sessions, etc.

Schedule in-person or online classes

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Record client information and feedback

Manage and track all internal and external communication conducted via calls, email, text, or chat

Acuity Scheduling offers automated confirmations and reminders via email and text. Reviewers indicate this reduces no-shows, increases attendance, and saves time by eliminating manual follow-ups. Some users wish for more flexible customization and improved text reminder options.

Manage user consent requests and documents

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Provide online support for your customers through live chat or help desk functionality

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Protect sensitive data for digital privacy

Track products that are for sale at a reduced price or part of coupon promotions

Store, manage, and track all electronic documents in a centralized location

Plan availability and assign specific time slots for driving appointments or training lessons.

Transfer of data from one computer system to another

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Pre-made examples and templates for emails

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

Create custom workout plans for your clients based on their specific goals

Software specialized for accountants and accounting firms

Specific use for barbershops

Designed for dance studios

Financial services institutions such as traditional banks, hedge funds, investment banks, and insurance agencies.

For martial arts classes and studios

Designed for medical spas

Serves Optometrists

Designed for photography studios

Specific for use in spas and salons

Designed for yoga and pilates studios

Store, manage and track all forms in a centralized location

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

The ability to reserve times in groups.

Automatically find mutually available meeting time slots across multiple calendars

Suggesting health goals and plans to clients or patients

Compliant with HIPAA, which sets standards for sensitive patient data protection

Track and manage inventory levels to maintain proper supply

Creation, processing, verification, and execution of invoices till the payment is made

Software designed for kindergarten through 12th grade schools

Schedule predetermined or ad hoc maintenance services and labor requests

Database of members to track personal information of individuals and families

Communicate using messages within the system

You can manage appointments on the go with Acuity’s mobile app. Reviewers appreciate the convenience, user-friendly interface, and ability to make changes anywhere. Some users report occasional app glitches or lag, but most value mobile access for both staff and clients.

Notifications via mobile devices

Access the system via a mobile application

Manage and support multiple locations

Supports practices with multiple healthcare professionals

The ability to choose between different appointments in a selection.

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Track and monitor patient no-show rates

Track and organize on-call shifts

Acuity Scheduling gives you a flexible, automated way for clients to book appointments online at their convenience. Reviewers appreciate the time saved, customizable booking links, easy website and social media integration, and reduced back-and-forth communication.

Accept and process online payment transactions

Real-time registration over the web

Track and organize online shifts

Patients can register for appointments in advance online

Managing and tracking patient health, progress, communication, and treatment plans

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Accept, record, and reconcile financial transactions

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

For pet grooming businesses

Track and organize physician schedules and pertinent information

Reporting on how each user, task or process has advanced since its initiation

Design, communicate, and distribute incentives to perform a specific action

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Notifications that are delivered to users as soon as an event occurs

Based on availability, instantly confirm or deny a request when a new booking is made

Receive system updates as soon as any changes are made

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the rescheduling of appointments

Allocate and manage resources, such as employees, equipment, facilities, and other assets

Monitor sales and make necessary adjustment in order to increase demand and revenue

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Reminders sent via SMS/text message

Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Database of students to track personal information of individuals and families

Create, manage and track all task activities and progression

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Sell multiple treatments together as a set

Connect in virtual environment through the internet with webcams/microphones by computer/phones/tablets.

Web form that allows users to enter data that is sent and processed for different reasons

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

4.7 (5,521)

4.7

Based on 5,521 reviews

## Pricing

Value for money

4.6 (4501)

Free Trial

[View pricing plan details](https://www.capterra.com/p/191978/Acuity-Scheduling/pricing/)

Starter

$20.00

Flat Rate,Per Month

It includes:

-   Advanced Features
-   Logo Display
-   Automatic Time Zone Conversion
-   Online Meeting Integrations
-   Accept Payments through Stripe Square or Paypal
-   Offer Unlimited Services and Appointments
-   Client Self-Scheduling
-   Up to 1 Staff/Location

Standard

$34.00

Flat Rate,Per Month

It includes:

-   Up to 6 Staff/Locations
-   Sell Subscriptions/Memberships/Gift Certificates
-   Offer Appointment Packages
-   Text Message Reminders

Premium

$61.00

Flat Rate,Per Month

It includes:

-   Up to 36 Staff/Locations
-   Removed "Powered By"
-   Multiple Time Zones
-   Sign BAA for HIPAA Compliance
-   Custom API & CSS For Developers

Enterprise

Custom Quote Available

It includes:

-   Unlimited Scheduling Instances
-   Enterprise Dashboard
-   Additional APIs
-   Custom BAA
-   Dedicated Acount Manager

Value for money

4.6 (4,501)

4.6

Based on 4,501 reviews

## Integrations

[

PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Basecamp](https://www.capterra.com/p/56808/Basecamp/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[

GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (4292)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (4,292)

4.6

Based on 4,292 reviews

## User reviews

Overall rating

4.8

Based on 5,774 reviews

Filter by rating

5(4651)

4(941)

3(150)

2(21)

1(11)

Mentioned topic

Sorted by most recent

RB

Rachel B.

CEO

Executive Office

### "Straightforwards and Grows with you"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 24, 2026

Straightforwards, sometimes a little trial and error but once setup and working it was fairly easy to keep things heading in the right direction of progress

Pros

Fairly easy to setup and use from day one, some other products are more indepth to setup and get going but this was straight forward and support function easy to use if needed

Cons

Sometimes when I thought things had been scheduled and setup they weren't working quite as expected but that was part of the learning

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AA

Abdi A.

Director of Operations

Sports

### "What I Know ‘bout Acuity Scheduling"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 24, 2026

Self-appointment scheduling and two-way calendar synchronization through Acuity Scheduling is what I relish most at the moment.

Pros

I like how Acuity Scheduling allocates a wide array of appointment types and customization. In addition, automated reminders and follow-up via emails is another thing that I like most about Acuity Scheduling.

Cons

I have integrated Acuity Scheduling with payment gateways such as Square and Stripe which process payments - this was the only issue prior to the integrations.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MT

MaChelsea T.

CEO

Accounting

### "Easy to Use and Gets the Job Done"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

October 23, 2026

I’ve had a good experience with Acuity Scheduling. It makes it easier for clients to book appointments without me having to go back and forth with them about times. I also like being able to manage my schedule in one place. The pricing could be better, especially for small business owners, but overall it gets the job done and saves me time.

Pros

I like how easy Acuity Scheduling makes it to manage appointments and stay organized. Clients can book appointments based on availability without having to go back and forth about scheduling. The automated reminders are also helpful and make the overall booking process more convenient.

Cons

One downside is the cost, especially for small businesses that may not need every feature offered. Some of the customization options can also take time to figure out. Overall, it’s a good scheduling platform, but there is room for improvement in pricing and flexibility.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

Amya B.

Third Key Holder

Retail

### "Acuity Schedule Is Great"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 6, 2026

My overall experience with Acuity had been w good one over the past couple years, no complaints so far!

Pros

Acuity is amazing for booking and scheduling shifts for staff. It makes the job feel more light with everything going on.

Cons

Customer support is not always the greatest, with very long wait times to receive a response but they are very helpful once you do reach them.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

CEO

Cosmetics

### "The Automated Booking Assistant."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 4, 2026

I use Acuity Scheduling to manage all my client appointments, service fittings, and consultation slots completely on auto-pilot. Clients can view my real-time calendar availability, select a time, fill out intake details, and pay their deposit in one seamless flow.

Pros

I love that my clients can book and pay their deposits 24/7 without waiting for me to reply to messages. The custom intake forms allow me to collect important details like beauty appointments, makeup bookings, consultations, payment/deposits, and calendar management.

Cons

SMS reminders are locked behind higher tiers. The text message reminders are only included on the ''growing'' plan or above, which requires upgrading if SMS notifications are essential for your business.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SO

silvio O.

dipendente

Farming

### "Semplice e comodo per gestire gli appuntamenti"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 1, 2026

Nel complesso mi sto trovando bene con Acuity Scheduling. Mi ha semplificato la gestione degli appuntamenti e rende più facile organizzare il calendario. Dopo aver configurato tutto, l'utilizzo quotidiano è abbastanza semplice e pratico.

Pros

La cosa che mi piace di più è la facilità con cui posso gestire gli appuntamenti e permettere ai clienti di prenotare in autonomia. È comodo avere il calendario sempre aggiornato e ridurre gli scambi di messaggi per organizzare gli orari.

Cons

All'inizio alcune impostazioni richiedono un po' di tempo per essere configurate e alcune funzioni non sono immediatamente intuitive. L'interfaccia potrebbe essere un po' più semplice in alcuni punti.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CB

Casey B.

Office Manager

Health, Wellness and Fitness

### "Very Beneficial"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 30, 2026

Overall, my experience with Acuity Scheduling was fantastic! It definitely helped keep my appointments in a timely fashion.

Pros

The ease of being able to create an event with specific time slots for scheduling makes things very easy for a long period of meeting times.

Cons

I didn't like that if I needed to delete 1 person off a multi-person time slot I had to delete the whole thing and re-enter.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Giovanni S.

Freelancer

Internet

### "Un carro armato per le prenotazioni aziendali, ma eccessivo per l'uso universitario"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 21, 2026

Ottimo software da imparare a configurare durante un'esperienza lavorativa per capire come si gestisce il calendario e la cassa di un'attività commerciale. Tuttavia, se il tuo unico obiettivo è inviare un link ai compagni di corso per trovare un'ora libera in cui discutere un progetto o per fissare un colloquio con un tutor, è uno strumento inutilmente complesso. Per queste necessità quotidiane, soluzioni più snelle rimangono la scelta migliore.

Pros

Se ti capita di fare un tirocinio in una piccola impresa, una palestra o un centro di consulenza, Acuity Scheduling è uno strumento potentissimo, un netto passo avanti rispetto alla semplicità di Calendly. La sua forza principale è la gestione a tutto tondo del cliente: al momento in cui l'utente fissa l'appuntamento, puoi fargli compilare moduli dettagliati (intake form) e persino fargli pagare la prestazione in anticipo grazie all'integrazione con Stripe o PayPal. Inoltre, la personalizzazione grafica della pagina di prenotazione è quasi totale.

Cons

Se per uno studio clinico o una piccola azienda è perfetto, per l'uso personale o universitario è decisamente fuori scala. L'interfaccia di configurazione è piena di menù, impostazioni di fatturazione e regole di cancellazione che rendono la creazione di un semplice evento molto più lenta. A differenza di altri strumenti, manca di un piano gratuito a lungo termine pensato per le esigenze di base (c'è solo una prova gratuita), spingendoti fin da subito verso abbonamenti mensili pensati per il business.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Paulo R.

CEO

Publishing

### "UM PRODUTO DIVULGADO TESTADO SEMPRE SERA UM PRODUTO VALIDADO"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 17, 2026

NAO CONHEÇO AINDA PORQUE AS DIVULGAÇOES BEM RESTRITAS SOMENTE AS REGIOES REGIONAIS AO QUE O PRODUTO FOI TESTADO

Pros

Excelente relação custo-benefício Reserva Suporte ao Cliente Facilidade de uso Processamento de Pagamentos

Cons

POUCA DIVULGAÇAO, MENOS APROVEITAMENTO COM CAMPANHA DE MARKETING , PRODUTO VALIDADO NO MERCADO MAS SEM EXPECTATIVAS COMERCIAIS.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Allan R.

Administrador

Management Consulting

### "Agendamento simples e eficiente para organizar atendimentos"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 16, 2026

Minha experiência com o Acuity Scheduling foi positiva. A ferramenta ajuda a reduzir o trabalho manual relacionado ao agendamento e proporciona uma visão mais organizada dos compromissos. É especialmente útil para profissionais e empresas que trabalham com horários previamente definidos e precisam facilitar o processo de marcação para seus clientes.

Pros

O Acuity Scheduling facilita bastante o gerenciamento de agendamentos. A interface é relativamente simples de utilizar e ajuda a organizar horários, compromissos e disponibilidade de forma centralizada. Também considero positivo o fato de permitir que os clientes façam seus próprios agendamentos, reduzindo a necessidade de troca de mensagens para confirmar horários.

Cons

Alguns recursos e configurações podem exigir um pouco mais de tempo para serem compreendidos, principalmente para quem está utilizando a plataforma pela primeira vez. Dependendo da necessidade, também pode ser necessário contratar um plano com recursos mais avançados.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

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