# HandsOn Connect Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about HandsOn Connect Software - reviews, pricing plans, popular comparisons to other Volunteer Management products and more.

Source: https://www.capterra.com/p/128308/HandsOn-Connect

---

# 

 HandsOn Connect Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

HandsOn Connect

## What is HandsOn Connect?

Volunteers are a critical part of an organizations success, but sometimes engaging and deploying volunteers is a little like herding cats. Created in partnership with Points of Light, HandsOn Connect brings volunteer management to new heights with a fully functioning website supported by a Salesforce backend that allows you to register and schedule volunteers & teams, report attendance, and organize service events with just a few clicks. Take a test drive and see this superpower in action!

## What is HandsOn Connect used for?

[Volunteer Management](https://www.capterra.com/volunteer-management-software/)

Top alternative

Featured

Overall rating

Based on 23 user reviews

Reviews sentiment

Positive

91%

Neutral

0%

Negative

9%

Starting price

$225

Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for HandsOn Connect?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.galaxydigital.com&name=HandsOn Connect)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### HandsOn Connect

4.1 (23)

VS.

[4.8 (204)](https://www.capterra.com/p/122906/VolunteerLocal/reviews/)

Starting Price

$225

Per Month

Starting Price

$600

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.7 (23)

Ease Of Use

4.6 (1,982)

Value For Money

4.1 (22)

Value For Money

4.7 (924)

Customer Service

4.3 (22)

Customer Service

5.0 (856)

## HandsOn Connect alternatives

Highest Rated

[4.9 (39)](https://www.capterra.com/p/90188/VolunteerMatters/reviews/)

Starting price

$3790.00

Per User, Per Month

[4.3 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Starting price

$99.00

Per User, Per Month

[4.4 (555)](https://www.capterra.com/p/76116/WildApricot/reviews/)

Starting price

$63.00

Per User, Per Month

[4.8 (49)](https://www.capterra.com/p/208936/POINT/reviews/)

Starting price

$99.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/128308/HandsOn-Connect/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

API

Application programming interface that allows for integration with other systems/databases

Attendance Tracking

Track the attendance of specific individuals or groups

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Event Management

Schedule and manage the logistics of activities and other gatherings

For Nonprofits

Software specialized for non-profit organizations

Member Directory

Comprehensive list that contains information and details of all the members associated with a particular organization or group

HandsOn Connect 11 features

Application programming interface that allows for integration with other systems/databases

Track the attendance of specific individuals or groups

Track and manage schedules and meetings via an integrated calendar

Schedule and manage the logistics of activities and other gatherings

Software specialized for non-profit organizations

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Database of members to track personal information of individuals and families

Track volunteer performance and award those who exceed certain criteria

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Get Advice

We can help you find the software with the features you need.

Features

4.0 (23)

4.0

Based on 23 reviews

## Pricing

Value for money

4.1 (22)

Free Trial

Basic

$225.00

Per Month

Value for money

4.1 (22)

4.1

Based on 22 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (22)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (22)

4.3

Based on 22 reviews

## User reviews

Overall rating

4.1

Based on 23 reviews

Filter by rating

5(8)

4(13)

3(0)

2(0)

1(2)

Mentioned topic

Sorted by most recent

AU

Anonymous User

CEO/President

Non-Profit Organization Management

### "Hard to use program; support worse"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 3, 2018

The only way to get a human being online is to threaten cancelling the contract. Then they only spend 30 minutes with training and then send you to a list of videos, most of which are out-of-date.

Pros

There is nothing about this program that is helpful, useful, or worth the money.

Cons

This is the most user-unfriendly program I have ever used. They have two separate admin portals, one that doesn't work, and the other is the most confusing admin portal I have ever seen.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 4, 2018

Dr. Holden, We have reached out repeatedly over the last two months to schedule time with you to do some more in-depth training with you on how to retrieve the reports you need. We understand that turnover rate is high with nonprofits and that is why we offer free QuickStart training for new staff members or for someone taking over the duties of a staff member who has moved on. Let us know how we can help.

AU

Anonymous User

Fiscal Officer

### "The product is not functional. We are looking at other options."

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 12, 2017

None so far. Looks like it might be a nice product but HOC can't make it work for us. Looks like it might be a nice product but HOC can't make it work for us.

Pros

Looks like it might be a nice product but HOC can't make it work for us. Looks like it might be a nice product but HOC can't make it work for us. Looks like it might be a nice product but HOC can't make it work for us.

Cons

Our volunteer site has been dark for 6 weeks now due to HOC not being able to make the transition from our previous host.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 14, 2017

You mentioned "Our volunteer site has been dark for 6 weeks now due to HOC not being able to make the transition from our previous host." Please contact HandsOn Connect directly. There must be some miscommunication. We would never leave a customer in the dark for six weeks. Please contact me directly at melissa@handsonconnect.org or (256) 580-6177. Our goal is to help you do more good. Please give this feedback directly so we can.

Annie W.

Volunteer Program Manager

### "HOC is a commitment, but a good one. "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

December 6, 2017

Ability to report on many aspects of our volunteer program, track everything from volunteer names to emergency contacts, recruit for positions more effectively, and have a great looking front end website.

Pros

The ease with which we can edit our public site and the ease with which non-admin staff can interact with the partner portal. The update to 3.0 made it so much better!

Cons

The customer service could be better. Reporting could also be more intuitive. Upgrades could also be handled more efficiently.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BM

Bryan M.

Training Coordinator

### "Great Volunteer Management Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

September 13, 2017

Pros

Syncs well with Salesforce and captures the necessary information. Provides detailed listings in an easy to understand format for our potential volunteers.

Cons

Need assistance from outside staff to implement major changes in the template. Limited in how forms look to our users.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LJ

Liz J.

Program Manager

Non-Profit Organization Management

### "HOC Makes Data Useful!"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 30, 2017

The learning curve is a bit steep, but it's generally intuitive and I have yet to have an idea that this can't do. It's really nice to say "Is it possible to...?" and get a Yes!

Pros

It makes our data easy to get. Can hold lots of different kind of data about different users- nonprofits, individuals, companies.

Cons

There are a lot of "hidden" features that take figuring out. It can do all the things I need it to, but sometimes I don't have time to figure out how to do it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NC

Nicholas C.

Director, Volunteer Engagement Strategies

Non-Profit Organization Management

### "Director, Volunteer Engagement Strategies"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 27, 2017

One of the best products on the market for volunteer management and superior customer service! I highly recommend HandsOn Connect as a volunteer management software of choice.

Pros

The ease of usage and capabilities.

Cons

The dated look but, now that is about to change with the new migration of the look.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KW

Kimberly W.

### "Great Customer Service"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 27, 2017

HandsOn Connect was been a great partner with the custom build out of our organization's database using Salesforce. The quality of work and customer service have been stellar. The willingness of the team to make requests happen in a timely manner has been greatly appreciated.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JA

John A.

Technology and Program Manager

Non-Profit Organization Management

### "THE Solution for Volunteer Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 27, 2017

Hands On Greater Portland has been using HandsOn Connect for over 5 years, and the amount of work that has gone into making it the comprehensive solution for volunteer management is remarkable. We post thousands of volunteer opportunities a year with hundreds of area nonprofits and have researched all of the options out there. Nothing comes close to providing the depth of resources available to help your organization and community effectively recruit volunteers. The robust suite of CMS, reporting, calendaring, registration, attendance, and team functionality allows us to help our metro area consistently rank in the top 10 for volunteerism nationwide. The team behind HandsOn Connect is always open to feedback, and implements enhancements based on user input. These regular updates continue to improve the already impressive feature set, while extensive documentation serves as a ready reminder of how impressive a resource it is.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KK

Katelyn K.

### "HandsOn Connect is where our community goes to connect to volunteer opportunities."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

March 27, 2017

HandsOn Connect is a wonderful tool for matching agencies in need of volunteer support with individuals and groups seeking opportunities to engage in the causes they care about. The search and calendar are useful tools to help navigate the many opportunities posted.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SG

Samira G.

### "HandsOn Connect Team "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 27, 2017

Maid the migration so easy and fun, the main thing was no down time. Great Team. Thanks a million

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/128308/HandsOn-Connect/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)