# ShipCompliant Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ShipCompliant the right Winery solution for you? Explore 19 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/128320/ShipCompliant/reviews --- ShipCompliant 4.4 (19) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ShipCompliant Ease of use 4.1 Customer Service 4.2 ## Showing most helpful reviews Showing 1-19 of 19 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Natalie B. Director of Operations Wine and Spirits Used the software for: 2+ years ### "Very easy to use!" October 15, 2019 5.0 Pros I've been using Ship Compliant for over 10 years and love its overall ease of use. This system makes my life less stressful and I have no complaints! Cons I have no complaints and have never had an issue with Ship Compliant that wasn't resolved immediately. The staff and customer service team has always been professional and very accommodating. Review Source MS Mollie S. Tax & Compliance Manager Wine and Spirits Used the software for: 2+ years ### "Life Saver" October 21, 2019 5.0 Capacity limits of staffing, freeing up our staff of administrative work of e-filing so that they can be more analytical. We would never be able to keep up with all of our registrations without something like this product to serve as our guide. We utilize the sales by state report very frequently to keep an eye on economic nexus. Pros This is a one stop shop that can do it all for the wine industry. Saves our team hours of work each month. Great analytics and amazing customer service. Cons Home landing page isn't easy to navigate, slow for map to generate. Alternatives considered [Avalara](https://www.capterra.com/p/75673/AvaTax/) Reason for choosing ShipCompliant Best in wine. Great industry knowledge, customer service. Review Source DB Danielle B. Co-Owner Marketing and Advertising Used the software for: Less than 6 months ### "WORST SOFTWARE - More like a Manual Bike you Build and Ride Yourself" February 8, 2023 1.0 Pros Nothing. Not one thing. the software needs a complete overhaul Cons Horrible incredibly manual UI, impossible to use. Ridiculous sales people who make it seem like it's helpful until you get to the training and you learn everything is manual and the software will start rejecting your customers. Review Source Nicole D. Assistant Controller Wine and Spirits Used the software for: 2+ years ### "Best software EVER!" October 21, 2019 5.0 We love the analytical tools and the PRO services. Pros We love ShipC! So easy to use and the customer service is outstanding! Cons This is the best software, we wouldn't change a thing! Review Source KT Kelly T. Senior Business Manager Food & Beverages Used the software for: 2+ years ### "Great product for alcohol compliance." October 15, 2019 4.0 Overall great product and would recommend for compliance teams, specifically in the alcohol industry. Pros Great platform to track active permits and renewals. Streamlines state brand registrations very effectively. LabelVision is very helpful. Like the by state summary of what is required as that is helpful. Cons Some of the customer service responses have been just okay. Used to offer updates on state regs and feedback to make something more efficient seem to go nowhere. Multiple/partial county selections for wholesalers throw issues/flags that become white noise for all other email notifications. Billing updates have been not smoothly transitioned. Reason for choosing ShipCompliant One of the breweries I handle compliance for already was an early user/adopter, and therefore have added other companies into the platform for streamlining. Review Source PS Patricia S. Client Services Director Wine and Spirits Used the software for: 2+ years ### "Pretty good software" October 29, 2019 4.0 Pros Very transparent, efficient, simple and basic. Cons making edits/changes to ship dates, addresses, shipping method, etc is time consuming and slow. options either include opening individually and slowly making changes (system is slow) or downloading spreadsheets and reuploading, which is equally time consuming. It would be great if you could search multiple order numbers, select multiple orders, and make mass changes. Review Source SP Sheldon P. Director of Administration Wine and Spirits Used the software for: 2+ years ### "Well worth having" October 21, 2019 4.0 Saves hiring another person. Pros Puts together brand registration packages, integrated in PRO system Cons License renewals can be spotty. Also, can't retire a license when you get a new license because system requires the old one be open for tax reporting purposes. Review Source JW Jessica W. Office Manager Food & Beverages Used the software for: 2+ years ### "Great product!" October 15, 2019 5.0 It is really hard to keep track of all of the different states so its nice to have all of that information all in one place. Pros I like that everything is all in one place, all orders are kept track of. All licensing is kept track of. Cons nothing, everything works really great. Review Source KD Kellie D. General Manager Wine and Spirits Used the software for: 2+ years ### "Small Winery Compliance" October 28, 2019 5.0 Pros As a small winery the auto filing feature for monthly tax remittance is worth every penny. Cons It is a bridge between our DTC software and fulfillment software so it is important to have a daily audit of the program to ensure all systems are in sync. Review Source DS Debra S. owner Wine and Spirits Used the software for: 2+ years ### "customer service was always fantastic when it was not owned by Sovos. Yesterday not so much" October 15, 2019 4.0 Wanted to know about auto file and pricing Pros used to be ease of use and the great customer service we used to receive Cons lack of knowledge yesterday. tried to find out info online where the big tab was for tour of auto file and an error message came up Review Source cK cathleen K. compliance Wine and Spirits Used the software for: 1-2 years ### "Use ShipCompliant to get more done faster and spend your new free time to get ahead or enjoy life!" October 15, 2019 5.0 ShipCompliant integrates well with my e-commerce. ShipCompliant makes this job fun because I can get the reports filed fast and generate reports easily. Pros well organized and easy to use; packed with information to self-learn how to use; integrates our e-commerce data; keeps deadlines clearly in focus to avoid late penalties; stays up-to-date with states' tax changes; email alerts about shipping problems, license renewals, filing due dates. Cons When I have a problem, I contact Support. Customer Support is outstanding, consistently exceptional. Every person I have worked with is knowledgeable or knows how to find the solution quickly. Reason for choosing ShipCompliant compatibility with our e-commerce company and price. Review Source MO Meg O. Director of Consumer Wine and Spirits Used the software for: 2+ years ### "Such a help" October 16, 2019 5.0 Pros I love that ShipCompliant interfaces with our CRM and our shipping partner, makes my life so much easier! Cons I have not found anything that is an issue! Review Source GL Gary L. Managing Member Food & Beverages Used the software for: 2+ years ### "Making Compliance Manageable" October 28, 2019 5.0 Ship Compliant makes a very cumbersome process doable. Without it it would be near impossible for me to stay legally compliant in an important and profitable channel of my business. Pros The monthly reports are accurate and timely. if there is ever a concern, the support is quick to help. Cons Sometimes it is too rigid, not allowing easy to implement exceptions. Reason for choosing ShipCompliant I had used the product while consulting with another winery. When it became apparent that my business was ready to benefit from it, I signed up. Review Source AS Adam S. Owner Wine and Spirits Used the software for: 6-12 months ### "Wonderful for keeping track of the details" October 17, 2019 5.0 Ship Compliant has helped with not missing license renewals. Pros Attention to detail is outstanding. Every aspect of the label, licensing, and reporting tools are built to be completely encompassing in compliance matters. Checklists are helpful in oft forgotten details. Cons Site can be confusing at time due to the multiple ways to reach the same piece of information. Review Source SB Sue B. Admin Wine and Spirits Used the software for: 2+ years ### "ShipCompliant a positive experience for me" October 15, 2019 5.0 I use ShipCompliant for label approvals with TTB, to autofile monthly state reports, to register products in states. I find it in general to be quite well designed. Pros relieves a lot of the stress of monthly filing in the various states as well as registering products in the various states. Cons it is not always obvious what the problem is when something doesn't work. But support is good about helping out. Review Source CR Cindy R. Office Administrator Wine and Spirits Used the software for: 2+ years ### "Out-of-state tax help" October 23, 2019 4.0 The autofile system helps me catch up on other work. Pros Helps keep all the out of state deadlines, forms & compliance organized. Cons I'd like for shipco to create better autofile spreadsheets to keep track of paid and filled reports. Review Source LM Lori M. Accounting Food Production Used the software for: 1-2 years ### "Software reveiw" October 21, 2019 5.0 Great experience. Pros Software is easy to use and understand and set up is easy Cons Not understanding some of the rule/regulations when setting up the software items Reason for choosing ShipCompliant It was a recommendation from DH Compliance Review Source ST Susan T. Owner Wine and Spirits Used the software for: 1-2 years ### "Could Be More User Friendly" October 22, 2019 3.0 I'm trying to avoid spending my time on state reporting. However, I need to manually add lots of tracking numbers, ship dates, watch to make sure my licenses are up to date, not really sure about state label demands and if ship compliant is working here. Pros Automatic reporting - I like that SC can figure out the individual cities, counties, etc. Cons Excessive input from customer, no ease of use. Better than a couple years ago, but confusing overall. Review Source DC Denise C. Office Manager Wine and Spirits Used the software for: 2+ years ### "Go to for law summary" October 21, 2019 4.0 Pros The pre-filled reports and tracking features Cons Analytics reports have very little customization. The License Renewal tab does not indicate in color when licenses are expiring. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.