--- title: "ShippingEasy Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is ShippingEasy the right Shipping solution for you? Explore 1133 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/128334/ShippingEasy/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- ShippingEasy 4.8 (1133) [View alternatives](https://www.capterra.com/p/128334/ShippingEasy/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of ShippingEasy Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews JS Jacqueline S Self employedRetail, Self-employedUsed the software for: 1-2 years. “The system helps us change inventory figures swiftly on all platforms, which stops us from overselling products.“ September 12, 2025 TC Theo C OwnerRetail, Self-employedUsed the software for: More than 2 years. “The worst of it is I had $104 left in my account and now, more than 100 days after closing my account and requesting a refund, THEY STILL HAVE NOT REFUNDED ME DESPITE DOZENS OF E-MAILS.“ November 19, 2025 Saurabh Chandra C software development internConsumer Goods, 11 - 50 employeesUsed the software for: Less than 6 months. “The platform stands out for its user-friendly interface and seamless integration with major e-commerce platforms, making it easy to manage shipping tasks efficiently.“ June 14, 2024 MY Mandie Y Marketing, WarrantyRetail, 11 - 50 employeesUsed the software for: More than 2 years. “our system kept restarting and wouldn't stay on the home screen, thus providing a little bit of confusion for some members of the team. and they couldn't figure out they should save frequently used addresses.“ May 5, 2025 MY Mandie Y Marketing, WarrantyRetail, 11 - 50 employeesUsed the software for: More than 2 years. “The USPS actually came in and set it up for us which was fantastic, did a walk through on best practices and ease of use.“ May 5, 2025 PS Palla S SEO ConsultantComputer Software, 51 - 200 employeesUsed the software for: Less than 6 months. “Limited carrier options: While ShippingEasy supports a range of carriers, it may not support all carriers, which could be an issue for users who need to ship with specific carriers that are not supported.“ December 26, 2022 DN Debbie N ManagerHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “Additionally, ShippingEasy offers analytics and reporting tools to help businesses better understand their shipping data, enabling them to make better decisions and optimize operations.“ February 2, 2023 DN Debbie N ManagerHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “Limited carrier optionsNo access to international shippingNo international shipping insurance optionsLimited customer support options“ February 2, 2023 ## Showing most helpful reviews Showing 1-25 of 1133 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Joshua K. Owner Retail Used the software for: 6-12 months ### "FREE Plan + Discounted USPS Rates!" May 3, 2019 5.0 I am a seller on a popular online marketplace that has recently increased their shipping rates for sellers. This led to a substantial profit decrease on lower-weight items shipped via USPS First-Class. The discounted rates on ShippingEasy beat the rates of the online marketplace. This has helped my business restore its profits on such items. Pros The thing I absolutely like the most about ShippingEasy is that they offer a FREE plan with plenty of features - something that's hard to find elsewhere. The most useful feature included with all plans is the integration with an Amazon seller account. This allows me to print labels for orders received, view FBA inventory, and manage reviews. The free plan includes 50 shipments per month, integration with an unlimited number of stores/carts/marketplaces, and batch label printing. Cons One feature that's lacking in the FREE plan is the ability to link carrier accounts other than USPS. It would be nice if I were able to link my FedEx account with ShippingEasy. This feature is included in the paid plans, however. Alternatives considered [ShipStation](https://www.capterra.com/p/155621/ShipStation/) Reason for choosing ShippingEasy I chose ShippingEasy because it offers a free plan which suits my current needs. Additionally, ShippingEasy offers better integration with online marketplaces. Review Source MY Mandie Y. Marketing, Warranty Retail Used the software for: 2+ years ### "Easy to Use and Cost saving All in one!" May 5, 2025 4.0 The USPS actually came in and set it up for us which was fantastic, did a walk through on best practices and ease of use. Saved us monies on lots of shipments. Pros ease of use and that I could compare multiple options all in one place. made the workflow easier and kept track of my shipments with tracking numbers. Cons our system kept restarting and wouldn't stay on the home screen, thus providing a little bit of confusion for some members of the team. and they couldn't figure out they should save frequently used addresses. (more of user problem than a software problem) Alternatives considered [Endicia](https://www.capterra.com/p/124584/Endicia/) Reason for choosing ShippingEasy Cost, introduction, ease of use, set up by USPS and the overall functions. Review Source TC Theo C. Owner Retail Used the software for: 2+ years ### "ShippingEasy still owes me $104 more than 100 days after closing account" November 19, 2025 1.0 The worst of it is I had $104 left in my account and now, more than 100 days after closing my account and requesting a refund, THEY STILL HAVE NOT REFUNDED ME DESPITE DOZENS OF E-MAILS. Don't use this company, ever. Try other options. Pros When I first signed up years ago, it was worthwhile to pay a monthly fee to get discount shipping. And it WAS relatively easy to use. Until it wasn't. And better options came along. Cons The lack of 7 days a week live support was puzzling at the beginning and became increasingly annoying. I finally found a FREE alternative (Veeqo) that was just as good and canceled ShippingEasy. Review Source KL Kristine L. Owner Wholesale Used the software for: 2+ years ### "I've not once felt the need for any other software." December 13, 2022 5.0 I've had little issue with this company. They are responsive, they are transparent (they're always letting you know of any connection errors, carrier price hikes, outages, anything) and have really streamlined my whole shipping process. Pros ShippingEasy has gone from a powerful shipping program, to a powerful program that gets easier to use with every update. I love that I can save addresses, it cuts down on my computerwork. I can get an order shipped and labeled in under 1 minute. Works for me! And the new tracking that gets sent post shipment to customers is a terrific feature that muy customers love. Cons ShippingEasy if you're listening....PLEASE make it so I can change to origin zip code in the "create shipment" tab, and not in settings (which sometimes I forget to switch back) That would be soooo much more convenient. Alternatives considered [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/) Reason for choosing ShippingEasy The user interface didn't seem so confusing, and was sort of "cheerful". I stayed because of the functionality. I would have absolutely jumped ship if they were terrible. Review Source BL Brian L. CEO Package/Freight Delivery Used the software for: 2+ years ### "Shipping Easy really is the easiest" March 17, 2020 4.0 the integrations with most major shopping carts covers 99% of what I need. I have 1 client using Ultracart that has to do a .csv file for me every day, but it works well enough. everything else aside from the reporting that I am missing gets the job done. Pros Very intuitive UI and easy for my employees and clients to use with very little learning curve. Cons the maid drawback is there is some report functionality missing that would make my job a lot easier when it comes to invoicing my clients. I have asked about different things a few times and pretty much get the same answer that it is something being considered as a future enhancement, but it never seems to come. Alternatives considered [3PL Warehouse Manager](https://www.capterra.com/p/86175/3PL-Warehouse-Manager/)[ShipStation](https://www.capterra.com/p/155621/ShipStation/) Reason for choosing ShippingEasy Shipstation is very limited and the inventory management component is downright awful. 3pl central is a terrible platform that is very outdated, very overpriced, and not user friendly at all. Also looked at building a platform in house and a couple of other options, but SE provided the best functionality and value combination. Switched from [Endicia](https://www.capterra.com/p/124584/Endicia/) Endicia on its own was too limited and other platforms were either way over priced, klunky, insufficient, or all of the above. Review Source VR Verified Reviewer CEO Consumer Electronics Used the software for: 6-12 months ### "Shipping Made Easy." June 30, 2020 5.0 Pros It's fairly easy to select the best service and ship, and there are inexpensive options for small flat letters, etc. Cons I wish I could connect to my PayPal to pay for packages, rather than using a credit card and paying it off. I also wish it would show combinable orders instead of requiring me to select 'combine orders' box. Finally, it does not save package details when checking between services. Actually, I wish it would compare different services (UPS, USPS, FedEx) to be able to select the most cost-effective option. Alternatives considered [Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/) Reason for choosing ShippingEasy Shipping Easy offers more and better options than others that I have looked into. It's also fairly straightforward to use. Switched from [Terapeak Research](https://www.capterra.com/p/181856/Terapeak-Research/) I had myriad issues with eBay shipping, including inconsistent tracking numbers in the system (not matching that on the label), printing problems (including lack of bar code or garbled text), and lost packages. Review Source JM JEFF M. President Entertainment Used the software for: 1-2 years ### "Finally, someone is figuring it out!" November 30, 2019 5.0 Excellent up time (upwards of 98% most of the time). Great support staff, easy to work with and they ACTUALLY resolves issues! Go figure!! (Volusion delusion). Great GUI makes workflow a snap. Pros The flexibility and functionality are phenomenal. It's great to have a "hub" where both order fulfillment and marketing can happen in one place! Leaves our e-commerce platform (volusion) in the dust! Cons HTML editing and graphical verification (switching back and forth) of e-mail newsletters is limited which makes it very frustrating, especially when one wants to use font sizes larger than "72" or make inter-document hyperlinks for starters. I hope these features will be added soon! Also, the ability to cancel or recall e-mail campaigns within say 30 mins, would be very helpful. Sometime you think it's perfect, hit the send button, and see the e-mail at your inbox (for review) and see a problem than you can't fix!! Alternatives considered [Endicia](https://www.capterra.com/p/124584/Endicia/) Reason for choosing ShippingEasy Ease of use, cost, integration with e-commerce platform: all native. No 3rd party "plug-ins"... Review Source GH Gay H. Owner Retail Used the software for: 2+ years ### "Been using them for years!!!" August 22, 2019 5.0 We use ShippingEasy for our shipping across the nation for over 3 years. We love that they continue to improve the program as well as introduce new items at reasonable prices. Pros I love that ShippingEasy has a CRM integrated with the shipping. Which is constantly being updated to make the program better. Creating Marketing campaigns are easy and selecting which customers get which email and when, you're able to get very specific. Send out a two week email to make sure customers received the correct order and request for reviews. Very Easy. Cons To select customers for a specific reason for an email campaign you have to make a list first and save it before sending the campaign. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Brevo](https://www.capterra.com/p/132996/brevo/) Reason for choosing ShippingEasy We liked the integration with ShippingEasy with our Website. They transfer over a lot of information and is able to send back information to our website, like tracking numbers. The price of ShippingEasy with CRM was a huge factor in the final decision. We are sticking with ShippingEasy henceforth in our business adventure. Review Source Saurabh Chandra C. software development intern Consumer Goods Used the software for: Less than 6 months ### "Efficient, User-Friendly Shipping Solution with Robust Integrations" June 14, 2024 3.0 Overall experience with ShippingEasy has been positive. The platform stands out for its user-friendly interface and seamless integration with major e-commerce platforms, making it easy to manage shipping tasks efficiently. Pros Integration seamlessly with various e-commerce platforms like Shopify, Amazon, and eBay, streamlining the shipping process.Also, it offers powerful automation features that save time by handling repetitive tasks, such as generating shipping labels. Cons The pricing can be a bit high for small businesses, especially if shipping volumes are low. Anothing thing is, Despite being user-friendly, there can still be a learning curve for new users unfamiliar with shipping software. Switched from [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/) Because of its better integration and user friendly interface. Review Source TE Tim E. Marketing, Events and E-commerce Director Retail Used the software for: 2+ years ### "Horrendous Experience" April 18, 2025 1.0 This is the most frustrating company. Do NOT use this software! Their support team has no answers for you. Supposedly my concerns are shared by many customers, but I have seen no resolution over the last two weeks. Pros I am so unbelievably frustrated that I cannot recommend anything about Shipping Easy right now. Until they are able to figure this issue out, I do not recommend investing in the software. Cons This is the most frustrating company. Do NOT use this software They have security features that are consistently pausing my account with no 24/7 support. They put a limit on labels you can print but then offer no solutions when we tell them we need to print. Tonight my account was paused twice in the middle of a big label printing project. Review Source JS Jacqueline S. Self employed Retail Used the software for: 1-2 years ### "Easy to use" September 12, 2025 5.0 Pros We rely on ShippingEasy to oversee our stock on various online platforms, handle our shipping needs, and conduct email marketing to our clients and subscribers. The primary benefit of using ShippingEasy is for inventory management. If we didn’t have it, tracking and managing our stock as items are sold would be difficult. The system helps us change inventory figures swiftly on all platforms, which stops us from overselling products. Cons Once again I have no complaints with the software, I would highly recommend it for all your shipping needs Review Source CC Coree C. Blogger/Owner Arts and Crafts Used the software for: 2+ years ### "Shipping made EASY!!" July 24, 2022 5.0 From start to finish, everything this program has to offer is easy to understand and put into action. For a small business like mine, it’s a true headache saver when it comes to order management and shipping. Pros It’s truly all in the name!! Shipping Easy makes all aspects of shipping extremely easy! From website order integration, to order management, to package tracking, everything works seamlessly and simply. Cons Honestly, there is nothing about this program I do. It like. When my business suffered an extreme slowdown, like most businesses the past couple of years, paying the monthly fee was an extra cost that Made me contemplate switching. But for the monthly cost, the program truly makes life so much easier and compact so you’re not going between twenty different programs to keep track of everything shipping. Review Source GM Gretchen M. Supervisor Warehousing Used the software for: Less than 6 months ### "Don't miss out!" November 12, 2022 5.0 Definitely the best shipping service software I have used thus far. I am definitely going to stick with this one unless something detrimental changes. Pros I like how simplifies every aspect of all shipping and tracking of shipping including processing and keeping track of the inventory remaining as well as what needs to be ordered more frequently. Cons There isn't anything I would change about the software at this point in time. Maybe a sale every now and then. Or a percentage off for loyal customers. Review Source RH Rodney H. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Been using this for many years" August 6, 2019 5.0 It took us 3 days to catch up from weekend orders with EarthDye and Harvest Moon hair dye, after installing shipping easy all orders go out the same day and weekend orders on Monday with several hours to spare, absolutely incredible, it has saved us tons of time and money and also they helped with postage. First-class all the way around the block and back. Pros SUPPORT!! Although not needed very much because it is so easy to use, blew shipstaion out of the water. we gave shipstation a months trial and was super confusing. We have used this now for several years and the tech support is nothing short of fricken awesome. Fast and knowledgable. They are like one person answering your questions, nothing like I have ever seen in my lifetime. Lifetime customer. Cons I have 0 cons. It's affordable, reliable and efficient. Reason for choosing ShippingEasy Ease of use, integration, inventory management, newsletter, analytics!! OMG I love the analytics! Talk about awesome, you know exactly who is a new customer, custom emails to each of them and really really breaks it down. Not to mention they help you set up, I could go on for an hour about the majestic of Shipping easy, however, I got orders to pack! Review Source Andrew P. Founder & Creative Director Used the software for: 2+ years ### "A major game changer for a small business" June 26, 2018 5.0 ShippingEasy is a huge game changer for our small business. Time saver, highly organized and functional. Pros Ease of use, connectivity, for both our shipping needs and marketing are all incredibly important aspects of ShippingEasy. In the 5 years we've been using SE, it has saved us countless hours in creating shipping labels, return labels and tracking packages. We've also begun using their email marketing and have found it easy to use and very functional with the ability to segment customer's buying habits. Very useful. Their customer service is also top notch. Cons Honestly, we don't have much to say in the negative category for ShippingEasy. Before finding SE, we created every label individually on the USPS web site. SE took a daily multi-hour process down to minutes. A huge time saver. Review Source VR Verified Reviewer Founder Alternative Medicine Used the software for: 2+ years ### "We like it but…" September 30, 2022 4.0 Pros Great shipping software. Also great they offer a d free version for those starting out Cons No real customer support unless you’re on a paid version Review Source RB Roland B. Owner Graphic Design Used the software for: 6-12 months ### "Simple and effective way to ship and track productsj." December 6, 2022 4.0 Was very easy to set up and install. Pros Easy setup and use played a major factor in selecting this product for our customer to use on their website. They were able to hit the ground running once we showed them basics. Cons As of right now there have not been any issues with this product from our client. Alternatives considered [Shippo](https://www.capterra.com/p/146146/Shippo/) Review Source JS John S. Manager Wholesale Used the software for: 1-2 years ### "Shipping easy increases efficiency and streamlines processes" August 30, 2022 5.0 Pros Utilizing Shipping Easy has greatly reduced our shipping time by linking our eCommerce accounts so we can see orders from multiple platforms, as well as linking all of our shopping carriers to one place so we can take an order, compare rates from the carriers, print the label, and have the software push tracking info to the marketplace. It has been a blessing and greatly impacted the speed with which we fulfill our orders. Cons I would like to see some small changes to the reporting side, but overall it’s not a huge downfall Review Source Tram V. Used the software for: ### "Would highly recommend others to use this app" December 10, 2015 5.0 Best for Shippingeasy is that it allow me to reprint a label many times. Well, I don't actually need it often as I always have a downloader that downloads a label whenever I print it out. But the issue comes when I need to response to a buyer that I didn't make the order through. It would be a nightmare if I have a pressure of not being able to print it many times. A Another best is that I can print the name of the item on the label (the names can be different or just a initials of the items that I set in my store). This saved my time and money many times. Having many different kinds of orders out is great, but quite struggling when you don't know what label is belong to which one. Oh, and I saw many sellers that shipped wrong items to a buyer (even in a huge company as I have experienced). A+ But sometimes I see that regional rate box price of USPS is 5 cents more expensive than shippingeasy. If they could fix it, well, I will stick to USPS forever. B I can rearrange the columns in the interface. A USPS address suggestion: not so good. Sometimes I need to use USPS tool and google map to verify the address. But it's not recognized by shippingeasy again. Not a big issue for me but quite itchy when I have too many in a batch of orders. Hope it will be solve soon. B+ I would give this app an A+++ if there is a batch tracking and alerting system. So that at the end of the day. I won't miss anything. And I can keep track of my customers received the items. Actually I can use endicia to do it but it's a bit messy and the interface isn't easy to see. B Easily send the buyer a return label. Or attach a return on scan label. A+ Monthly fee. low, affordable. A Many stores supported. A Bitcoin support. No. I will marry you if this is a yes :) Shipping label prices: overall - ok. A Review Source BP Brandon P. Operations Manager Wholesale Used the software for: 2+ years ### "Fastco USA" December 11, 2019 5.0 Pros It's feature rich with new functions being added constantly. Cons The inability to add tracking from a local courier or another logistics company. I've seen this requested a bunch but it has never been implemented. Example: This would be for the "mark as shipped" scenario. Right now the drop down only shows carriers that we have linked. It'd be great if there was an "other" option where we could put the name of the logistics company used and add tracking. We ship a lot in the Southeast and Advantage Logistics dominates this area due to their low rates. They do provide tracking numbers but we are unable to attach them to our Fastco store orders though ShippingEasy. Switched from [OrderCup](https://www.capterra.com/p/162857/OrderCup/) Review Source David A. Managing Partner Used the software for: ### "Customer Service is the Differentiator" January 22, 2016 5.0 These 'cats' have service. I own a web design & development firm/ad agency with 7 Sr. Application Developers. I've built/skinned a hundred e-commerce sites and integrated with just about every API that exists. For a small to mid-size merchant that wants to fulfill themselves ShippingEasy (SE) is a solid choice. The application is modern and performs well. The UX is clean and very Bootstrap-like with modal pop-ups and lots of AJAX interactions. It's what you'd expect in a modern SaaS. I expect to be shipping 1-3K items per month with SE - about 20 SKUs. The price point is super low and the feature-set is solid. The support is real good. In test mode we're running 4 stores and it just works. There are a couple of little annoyances like latency between taking an Amazon order and receiving the order in SE, lack of totals in reports (e.g. total dollars revenue, shipping expense, shipping cost). Those annoyances are slight and I suspect that new features will come over time. This is Enterprise software - SE is in the 'big' league. We wired the API into our custom cart using the ASP.NET code on GitHub. The documentation was not perfect but we got it done in a few hours. Anything the docs were missing was made up by easy access to support. The learning curve was about as EASY at it can get. I've done more than $1 billion in e-commerce. Without hesitation I'd tell folks to use ShippingEasy. She's not a CRM or call-center application - she's a shipping manager. Shippingeasy is a solid player! So get off Stamps.com and save yourself some time. I have no allegiance to SE - I'm just a customer. A happy customer! Review Source Maryann A. Freelancer and online retailer Apparel & Fashion Used the software for: 1-2 years ### "Good for order fulfillment " September 21, 2019 5.0 I save cost because it tells me the shipping rate my package qualifies for. I also noticed their refund process is easy and quick. Batching printing is way easier. Pros ShippingEasy is a software that can never do wrong when it comes to fulfilling your orders and rendering storage facilities. I love the fact that it integrates well with popular payment gateways and softwares like shopify and the rest. I enjoyed 30 days free trial and their customer support is amazing. They do their job well. Cons It doesn't integrate well with less popular or uncommon platforms, I guess this is for security reasons. I love the software. Review Source VR Verified Reviewer Owner Consumer Goods Used the software for: 2+ years ### "Support is incredible" July 31, 2019 5.0 I run multiple online stores and ShippingEasy has been able to streamline my shipping efforts. In addition, their customer service is top notch. I've been able to get immediate help before 9am and have my problems resolved long before my scheduled package pickup. Pros ease of use, connection to multiple e-commerce sites Cons Sometimes their connecteasy service glitches and I'll have to wait for my labels, or reprinting the missing labels results in double printing. Review Source Tasha R. Owner Retail Used the software for: 1-2 years ### "Great for small businesses" February 14, 2020 4.0 This was the first shipping software I used when I started my business. At the time, I was shipping less than 500 packages a day. ShippingEasy definitely plugged a hole with its easy of use and amazing customer support. More features were added with time, but as my business grew, so did my shipping needs. Overall, this software was great as I was growing. Pros Very easy to set up, learn and use. Simple dashboard with intuitive user environment. Exceptional customer support. Cons Lacked the intricate, minute details, at the time, but definitely serves a purpose. If more features were added, I would have probably continued to use. Review Source CC Cynthia C. CEO Retail Used the software for: 2+ years ### "ShippingEasy Review" December 9, 2019 5.0 It's good, I miss the \[SENSITIVE CONTENT HIDDEN\] days and \[SENSITIVE CONTENT HIDDEN\] today reminded me what old Shipping Easy was like when it was still more tactile and responsive to a customer. Get back there. Pros This is actually a great software but this review is specifically for \[SENSITIVE CONTENT HIDDEN\] customer service this morning. He was absolutely great and really appreciate his quick response. This software is almost perfect, it really is, I like the marketing platform, the notes for customers, and the ease of use for labels. Cons Ya'all need to fix the issue with captures that go over night not pulling through. Also the inventory needs to be more robust and manage ALL inventory in your store not just previous orders that have been placed. UPC's also need to pull through, not everyone manages by SKU. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.