---
title: "ShippingEasy Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ShippingEasy Software - reviews, pricing plans, popular comparisons to other Shipping products and more."
source_url: "https://www.capterra.com/p/128334/ShippingEasy/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 ShippingEasy Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ShippingEasy

## What is ShippingEasy?

ShippingEasy is the easiest online shipping, tracking, and customer marketing platform for e-commerce sellers. Integrate from over 50 stores and marketplaces, reduce costs with the lowest available USPS and UPS shipping rates, or connect your UPS/FedEx account. Optimize order fulfillment with powerful automation and batch printing. Try it free for 30 days!

## What is ShippingEasy used for?

[Shipping](https://www.capterra.com/shipping-software/)[Label Printing](https://www.capterra.com/label-printing-software/)[Order Fulfillment](https://www.capterra.com/order-fulfillment-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 1,133 user reviews

Reviews sentiment

Positive

97%

Neutral

2%

Negative

1%

Pros & cons

Responsive and knowledgeable assistance

Fast and reliable chat assistance

Frequent and varied printer difficulties

Starting price

$19.99

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Shipping / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ShippingEasy?[Manage this product listing](https://www.g2.com/products/shippingeasy/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ShippingEasy

4.8 (1,133)

VS.

[4.9 (1,007)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/)

Starting Price

$19.99

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (1,102)

Ease Of Use

4.9 (291)

Value For Money

4.7 (884)

Value For Money

4.9 (273)

Customer Service

4.9 (1,037)

Customer Service

4.9 (273)

## ShippingEasy alternatives

[4.6 (963)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/)

Starting price

$149.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.8 (827)](https://www.capterra.com/p/146146/Shippo/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (110)](https://www.capterra.com/p/146762/DesktopShipper/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/128334/ShippingEasy/alternatives/)

## FAQs about ShippingEasy

Overview

### What problems does ShippingEasy solve?

ShippingEasy solves fragmented order fulfillment by importing orders from multiple stores, comparing USPS, UPS, and FedEx rates, and generating labels, packing slips, customs forms, and tracking updates from one workspace. Automation rules, batch printing, and saved package settings reduce manual data entry and shipping errors for e-commerce owners, fulfillment teams, and high-volume warehouse staff.

Answer based on 825 reviews

Overview

### Which roles and teams benefit most from ShippingEasy?

ShippingEasy is most used by business owners, founders, and executives managing ecommerce fulfillment and shipping costs. Operations, warehouse, shipping, and office managers use it to create labels, compare carrier rates, track orders, and organize daily dispatches. Retailers and marketing teams support customer delivery communications and order-driven sales operations.

Answer based on 1009 reviews

Overview

### What company size and industries is ShippingEasy built for?

ShippingEasy is for small e-commerce and transitioning brick-and-mortar merchants, with 93% of reviewers from small businesses and Retail its top industry at 31%. It also serves Apparel & Fashion companies (11%) and Consumer Goods sellers (7%), while enterprise and midsize users represent 5% and 2%.

Answer based on 1133 reviews

Features and Usability

### What are the key features of ShippingEasy?

ShippingEasy includes core shipping tools for creating and printing shipping labels, comparing shipment price calculations across services, and tracking shipments through delivery. It also supports parcel shipping and inventory management, including low-stock and reorder alerts, helping sellers manage package information, shipping costs, fulfillment, and available stock.

Answer based on 21 reviews

Pricing

### How much does it cost and what fees or limitations are included?

ShippingEasy offers Growth at $19.99 per month for up to 200 shipments, with a free trial. Paid tiers include Basic (500), Plus (1,500), Select (3,000), Premium (6,000), and Enterprise (10,000) monthly shipments. Reviewers often find pricing affordable, though some report the jump from roughly 400 to 1,500 shipments is costly.

Answer based on 172 reviews

Integrations

### Which third-party tools and platforms does ShippingEasy integrate with?

ShippingEasy integrates with more than 20 third-party tools and platforms, including Shopify, PayPal, Amazon, eBay, Etsy, Walmart Marketplace, and BigCommerce. Its ecommerce and marketplace connections support order syncing, shipping-label creation, customer information import, and multi-store shipping operations from a central account.

Answer based on 199 reviews

Getting Started and Support

### How easy is it to onboard and train a team on ShippingEasy?

ShippingEasy offers live online sessions, webinars, documentation, and video tutorials for team training. Reviewers say new employees, inexperienced users, and small businesses often learn daily shipping tasks quickly. Initial setup, store connections, shipping rules, and advanced configurations can require more time, especially for admins managing complex workflows.

Answer based on 143 reviews

Getting Started and Support

### What customer support options does ShippingEasy offer, and how do users rate the experience?

ShippingEasy offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users frequently describe representatives as knowledgeable, patient, and quick to resolve issues, with helpful step-by-step guidance. Some users report limited availability outside operating hours, occasional slow or unhelpful responses, and unresolved product issues.

Answer based on 577 reviews

Shipping orders

### How does ShippingEasy handle shipping orders?

ShippingEasy centralizes order fulfillment by importing ecommerce orders, comparing carrier rates, and printing labels from one workspace. Small and midsize online sellers value automation rules, batch processing, tracking updates, and support for USPS, UPS, and FedEx. Some users find initial setup, print order controls, and certain marketplace workflows require extra attention.

Answer based on 600 reviews

## Who uses ShippingEasy?

Based on Capterra reviews from the past 6 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Responsive and knowledgeable assistance

97% positive reviews out of 519

Most users comment customer support is quick, friendly, and provides thorough help for setup and troubleshooting.

Frequent and varied printer difficulties

37% negative reviews out of 57

Some users report printer issues, including connection problems, printing errors, and complicated setup or workflow.

Fast and reliable chat assistance

98% positive reviews out of 119

Most reviewers describe chat support as prompt, knowledgeable, and helpful for resolving issues in real time.

Significant time and cost reduction

99% positive reviews out of 69

Most users report cost savings due to streamlined processes, reduced manual work, and efficient store management.

## Features

AI summary

Based on 3,198 Shipping reviews

Capterra data shows that buyers of shipping software rank the following features as their top priorities:

-   **Shipping Labels** (**61%** of reviewers rated this feature as critical)
-   **Label Printing** (**57%**)
-   **Parcel Shipping** (**61%**)

ShippingEasy supports all three features reviewers consider most important: **Shipping Labels**, **Label Printing**, and **Parcel Shipping**. Together, these capabilities help businesses create and print labels quickly, manage parcel shipments more efficiently, and keep fulfillment moving smoothly, allowing teams to process orders faster and improve day-to-day shipping operations.

Shipping Labels

4.7 (43)

62.79% of 43 reviewers that rated this feature as important or highly important

Generate or print labels that contain shipping information for packages

Label Printing

4.6 (24)

45.83% of 24 reviewers that rated this feature as important or highly important

Process of printing custom labels through various methods.

Parcel Shipping

4.6 (28)

46.43% of 28 reviewers that rated this feature as important or highly important

Manage and organize the shipping, tracking, and delivery of packages

Package Tracking

4.5 (14)

35.71% of 14 reviewers that rated this feature as important or highly important

Track the parcel or consignment delivery status

Shipment Price Calculation

4.6 (34)

50.00% of 34 reviewers that rated this feature as important or highly important

Calculation of shipment price based on size, weight, route, timeframe, and carrier.

Shipment Tracking

4.4 (30)

46.67% of 30 reviewers that rated this feature as important or highly important

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

ShippingEasy 80 features

### All Features
- Air Shipping: Ship packages/goods by aircraft
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Barcode Generation: Create unique barcodes that tie to a specific product(s) in order to track inventory
- Barcode/Label Management: Print and scan barcode or labels
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags
- Batch Printing: Enables the printing of multiple correspondence items at one time.
- Brand Guidelines: Provides centralized location and shareable capabilities for storage, distribution, and editing of brand guidelines
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Campaign Planning: Plan and strategize marketing campaigns
- Carrier Management: Find, compare, and select the most time/cost-effective freight carrier
- Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price
- Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance
- Click Tracking: Track the amount of clicks on individual products to measure campaign results
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Customer Segmentation: Process of dividing customers into groups based on common characteristics
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Delivery Management: Manage order deliveries until they are received by the customers
- Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
- Digital Asset Management: Manage digital assets
- Dispatch Management: Manage sending personnel and resources to a site as needed
- Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period
- eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
- EDI: Transfer of data from one computer system to another
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Templates: Pre-made examples and templates for emails
- Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events
- Freight Shipping: Shipping products/goods by land, sea or air
- Ground Shipping: Shipping products/goods by land
- Inventory Control: Monitor product stock levels
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Optimization: Maintain and control the stock level of inventory
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Kitting: Group and package individual but related items as one package set
- Label Printing: Process of printing custom labels through various methods.
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Marketplace Integration: Integration with third-party marketplace software
- Multi-Campaign: Manage multiple campaigns in one system
- Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
- Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
- Multi-Location: Manage and support multiple locations
- Multi-Store: Manage multiple teams and operations from a central location
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Order Processing: Send / receive, process, and execute orders
- Order Tracking: Track orders throughout the fulfillment process
- Package Tracking: Track the parcel or consignment delivery status
- Parcel Shipping: Manage and organize the shipping, tracking, and delivery of packages
- Product Data Management: Capture, organize and track product-specific data and information in a centralized location
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Real-Time Data: Receive data and information in real time
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Requisition Management: Review, approve and cancel requests for goods/services to be purchased
- Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process
- Returns Management: Track and facilitate returns of products sold
- Reviews Management: Track and monitor reviews of products or services
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Serial Number Tracking: Track and assign specific serial numbers to products
- Shipment Price Calculation: Calculation of shipment price based on size, weight, route, timeframe, and carrier.
- Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.
- Shipping Labels: Generate or print labels that contain shipping information for packages
- Shipping Management: Manage and track orders being shipped to customers
- Shipping Services Integration: Integrates with shipping services
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Supplier Management: Manage all supplier data and operations
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Templates: Sample files or documents that could be customized as needed or used as is
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Website Management: Built-in website builder or integration with third-party site
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

4.7 (963)

4.7

Based on 963 reviews

## Pricing

Value for money

4.7 (884)

Free Trial

[View pricing plan details](https://www.capterra.com/p/128334/ShippingEasy/pricing/)

Growth

$19.99

Flat Rate,Per Month

It includes:

-   200 Shipments/Month
-   Automations
-   Order Imports
-   Unlimited Stores & Marketplaces
-   CSV Uploads
-   Branded Tracking Tools
-   Custom Logos on Labels
-   Reporting

Basic

$29.99

Flat Rate,Per Month

It includes:

-   500 Shipments/Month

Plus

$49.99

Flat Rate,Per Month

It includes:

-   1500 Shipments/Month

Select

$69.99

Flat Rate,Per Month

It includes:

-   3000 Shipments/Month

Premium

$119.99

Flat Rate,Per Month

It includes:

-   6000 Shipments/Month

Enterprise

$189.99

Flat Rate,Per Month

It includes:

-   10,000 Shipments/Month

Value for money

4.7 (884)

4.7

Based on 884 reviews

## Integrations

[

PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (1037)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (1,037)

4.9

Based on 1,037 reviews

## User reviews

Overall rating

4.8

Based on 1,133 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(951)

4(149)

3(27)

2(1)

1(5)

Mentioned topic

Recent reviews first, then most helpful

Theo C.

Owner

Used the software for: 3-5 years

### "ShippingEasy still owes me $104 more than 100 days after closing account"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 20, 2025

The worst of it is I had $104 left in my account and now, more than 100 days after closing my account and requesting a refund, THEY STILL HAVE NOT REFUNDED ME DESPITE DOZENS OF E-MAILS. Don't use this company, ever. Try other options.

Pros

When I first signed up years ago, it was worthwhile to pay a monthly fee to get discount shipping. And it WAS relatively easy to use. Until it wasn't. And better options came along.

Cons

The lack of 7 days a week live support was puzzling at the beginning and became increasingly annoying. I finally found a FREE alternative (Veeqo) that was just as good and canceled ShippingEasy.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Joshua K.

Owner

Used the software for: Less than 1 year

### "FREE Plan + Discounted USPS Rates!"

5.0

May 6, 2019

I am a seller on a popular online marketplace that has recently increased their shipping rates for sellers. This led to a substantial profit decrease on lower-weight items shipped via USPS First-Class. The discounted rates on ShippingEasy beat the rates of the online marketplace. This has helped my business restore its profits on such items.

Pros

The thing I absolutely like the most about ShippingEasy is that they offer a FREE plan with plenty of features - something that's hard to find elsewhere. The most useful feature included with all plans is the integration with an Amazon seller account. This allows me to print labels for orders received, view FBA inventory, and manage reviews. The free plan includes 50 shipments per month, integration with an unlimited number of stores/carts/marketplaces, and batch label printing.

Cons

One feature that's lacking in the FREE plan is the ability to link carrier accounts other than USPS. It would be nice if I were able to link my FedEx account with ShippingEasy. This feature is included in the paid plans, however.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Mandie Y.

Marketing, Warranty

Used the software for: 3-5 years

### "Easy to Use and Cost saving All in one!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 7, 2025

The USPS actually came in and set it up for us which was fantastic, did a walk through on best practices and ease of use. Saved us monies on lots of shipments.

Pros

ease of use and that I could compare multiple options all in one place. made the workflow easier and kept track of my shipments with tracking numbers.

Cons

our system kept restarting and wouldn't stay on the home screen, thus providing a little bit of confusion for some members of the team. and they couldn't figure out they should save frequently used addresses. (more of user problem than a software problem)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

K L.

Owner

Used the software for: 3-5 years

### "I've not once felt the need for any other software."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 19, 2022

I've had little issue with this company. They are responsive, they are transparent (they're always letting you know of any connection errors, carrier price hikes, outages, anything) and have really streamlined my whole shipping process.

Pros

ShippingEasy has gone from a powerful shipping program, to a powerful program that gets easier to use with every update. I love that I can save addresses, it cuts down on my computerwork. I can get an order shipped and labeled in under 1 minute. Works for me! And the new tracking that gets sent post shipment to customers is a terrific feature that muy customers love.

Cons

ShippingEasy if you're listening....PLEASE make it so I can change to origin zip code in the "create shipment" tab, and not in settings (which sometimes I forget to switch back) That would be soooo much more convenient.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

CEO

Used the software for: 3-5 years

### "Shipping Easy really is the easiest"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 20, 2020

the integrations with most major shopping carts covers 99% of what I need. I have 1 client using Ultracart that has to do a .csv file for me every day, but it works well enough. everything else aside from the reporting that I am missing gets the job done.

Pros

Very intuitive UI and easy for my employees and clients to use with very little learning curve.

Cons

the maid drawback is there is some report functionality missing that would make my job a lot easier when it comes to invoicing my clients. I have asked about different things a few times and pretty much get the same answer that it is something being considered as a future enhancement, but it never seems to come.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VR

Verified Reviewer

CEO

Used the software for: Less than 1 year

### "Shipping Made Easy."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 7, 2020

Pros

It's fairly easy to select the best service and ship, and there are inexpensive options for small flat letters, etc.

Cons

I wish I could connect to my PayPal to pay for packages, rather than using a credit card and paying it off. I also wish it would show combinable orders instead of requiring me to select 'combine orders' box. Finally, it does not save package details when checking between services. Actually, I wish it would compare different services (UPS, USPS, FedEx) to be able to select the most cost-effective option.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

President

Used the software for: 1-3 years

### "Finally, someone is figuring it out!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 2, 2019

Excellent up time (upwards of 98% most of the time). Great support staff, easy to work with and they ACTUALLY resolves issues! Go figure!! (Volusion delusion). Great GUI makes workflow a snap.

Pros

The flexibility and functionality are phenomenal. It's great to have a "hub" where both order fulfillment and marketing can happen in one place! Leaves our e-commerce platform (volusion) in the dust!

Cons

HTML editing and graphical verification (switching back and forth) of e-mail newsletters is limited which makes it very frustrating, especially when one wants to use font sizes larger than "72" or make inter-document hyperlinks for starters. I hope these features will be added soon! Also, the ability to cancel or recall e-mail campaigns within say 30 mins, would be very helpful. Sometime you think it's perfect, hit the send button, and see the e-mail at your inbox (for review) and see a problem than you can't fix!!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner

Used the software for: 3-5 years

### "Been using them for years!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 26, 2019

We use ShippingEasy for our shipping across the nation for over 3 years. We love that they continue to improve the program as well as introduce new items at reasonable prices.

Pros

I love that ShippingEasy has a CRM integrated with the shipping. Which is constantly being updated to make the program better. Creating Marketing campaigns are easy and selecting which customers get which email and when, you're able to get very specific. Send out a two week email to make sure customers received the correct order and request for reviews. Very Easy.

Cons

To select customers for a specific reason for an email campaign you have to make a list first and save it before sending the campaign.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Saurabh Chandra C.

software development intern

Used the software for: Less than 1 year

### "Efficient, User-Friendly Shipping Solution with Robust Integrations"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

June 18, 2024

Overall experience with ShippingEasy has been positive. The platform stands out for its user-friendly interface and seamless integration with major e-commerce platforms, making it easy to manage shipping tasks efficiently.

Pros

Integration seamlessly with various e-commerce platforms like Shopify, Amazon, and eBay, streamlining the shipping process.Also, it offers powerful automation features that save time by handling repetitive tasks, such as generating shipping labels.

Cons

The pricing can be a bit high for small businesses, especially if shipping volumes are low. Anothing thing is, Despite being user-friendly, there can still be a learning curve for new users unfamiliar with shipping software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Marketing, Events and E-commerce Director

Used the software for: 3-5 years

### "Horrendous Experience"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 22, 2025

This is the most frustrating company. Do NOT use this software! Their support team has no answers for you. Supposedly my concerns are shared by many customers, but I have seen no resolution over the last two weeks.

Pros

I am so unbelievably frustrated that I cannot recommend anything about Shipping Easy right now. Until they are able to figure this issue out, I do not recommend investing in the software.

Cons

This is the most frustrating company. Do NOT use this software They have security features that are consistently pausing my account with no 24/7 support. They put a limit on labels you can print but then offer no solutions when we tell them we need to print. Tonight my account was paused twice in the middle of a big label printing project.

Review source

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[View all Reviews](https://www.capterra.com/p/128334/ShippingEasy/reviews/)

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