# Page 4 | ShippingEasy Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is ShippingEasy the right Shipping solution for you? Explore 1133 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/128334/ShippingEasy/reviews

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ShippingEasy

4.8 (1133)

[View alternatives](https://www.capterra.com/p/128334/ShippingEasy/alternatives/)

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Last updated March 13th, 2026

# Page 4 - Reviews of ShippingEasy

## Showing most helpful reviews

Showing 76-100 of 1133 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Manager - Mobile Strategy  
Telecommunications  
Used the software for: 6-12 months

### "A super SaaS for E-commerce"

October 18, 2018

5.0

ShippingEasy has a very helpful, satisfying and receptive customer support. Once understood properly, ShippingEasy will turn out to be remarkably easy to use. ShippingEasy has made the entire process of importing and processing the orders a whole lot smoother.

Pros

As mentioned in its name, “Easy”, it actually makes the complete transactional process really easy. With a simple idea of giving organizations streamlined shipping experience. E-commerce firms can now enjoy the benefit of this software to manage their varied shipping requirements. It has an easy interface where everything is labeled properly and the software is easy to navigate. It provides quick reporting statistics, a convenient to use dashboard and deep details of shipping and handling.

Cons

Some functions like data entry process, customization could be improved. Though the UI of ShippingEasy is convenient to use but it can turn out to be a challenge for first time users. Hence the demo should be provided irrespective of the package that the buyer is purchasing.

Review Source

VR

Verified Reviewer  
Director of IT  
Apparel & Fashion  
Used the software for: 2+ years

### "Solid Shipping Solution"

July 26, 2021

4.0

Pros

The ability to add tags to orders as they come into ShippingEasy has been key for sure.

Cons

Not being able to utilize our own USPS account and pricing is a pain point.

Review Source

AC

Andrew C.  
Manager  
Package/Freight Delivery  
Used the software for: Less than 6 months

### "Great tool"

June 27, 2024

5.0

Pros

Minimal effort to use and maintain easy to train employees.

Cons

Nothing bad to say. Highly recommend it!

Review Source

DB

David B.  
CEO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Fantastice Customer support"

November 26, 2019

5.0

I have used Shipping Easy for several years but only after I tried other programs that did not work for me. I will not mention names, but after getting them there was ZERO HELP from their staff. Then I found ShippingEasy and every step of the way there was always someone there to help me fix what was usually my mistake. I trully love this company

Pros

The software is very user friendly, I guess that is why it is called ShippingEasy. But most of all is the customer support it was not for my account representative (Sensitive Content Hidden), I would be totally lost. She always reminds me when it is time for another campaign or if there is a new feature I need to be looking at. I love the support I have available.

Cons

NONE, there is nothing about this program I do not like

Review Source

MG

Metro G.  
National Sales Director  
Retail  
Used the software for: 2+ years

### "ShippingEasy Review"

June 9, 2020

5.0

I woke up this morning and opened up my Shipping Easy this morning and spoke with an extremely helpful and true professional. I have called in to shipping Easy the last 2 days and everyone from \[SENSITIVE CONTENT HIDDEN\] have been extremely warm and full of knowledge that has benefited me. \[SENSITIVE CONTENT HIDDEN\] this morning takes the cake. She resolved my issue right away and then proceeded to provide me with a multitude of suggestions to better my processes. This level of customer service should be the standard for any company who wants to get better. \[SENSITIVE CONTENT HIDDEN\] and the rest of the Shipping Easy Team has made me feel appreciated and cared for. Thank You all for your help.

Pros

The ease if use and customization as well as the interface.

Cons

all is well but I wish I did not have the amount (all though small) technical difficulties.

Reason for choosing ShippingEasy

IDK

Review Source

MK

Meagan K.  
Owner and Artist  
Apparel & Fashion  
Used the software for: 2+ years

### "Super helpful -- ease of use is TOPs!"

March 27, 2019

5.0

This company/ software application is great! Works integrated for back end store e-commerce shipping, allows for sub accounts to allow flexibility, and easy to direct add shipments that are not integrated. Additionally, integrated with address verification for best success, and easy to ship internationally. Shipping for 16years, this is THE BEST and the rates are Really Excellent.

Pros

I love that if ever an issue, which is very rare, that this company has very friendly, helpful, and successful customer support via phone or chat. They go the extra mile to stay with you while solving problems.

Cons

NONE! absolutely zero complaints. I have always been responded to, helped, advocated for, and folllowed up!! Always. This is hassle-free, which is really great.

Review Source

VR

Verified Reviewer  
Owner  
Automotive  
Used the software for: 6-12 months

### "Great support, easy to use"

November 1, 2018

5.0

Pros

It's been the easiest to use that I've found so far. And their customer support is real live people that really take the time to help with questions, no matter how dumb, special thanks to supporting team there. Great for a small shop like mine that doesn't see enough volume to pay for a monthly service, but the option is there if we grow enough.

Cons

I wish there was a way to get a realtime estimate of delivery for UPS/FedEx (it works with USPS.) A more integrated Wordpress Woocommerce plugin with live estimates would be nice, but that's just a dream (I haven't found any service that does 100% of that.)

Review Source

TW

Tiffany W.  
Admin  
Retail  
Used the software for: 1-2 years

### "Ehh it works "

August 9, 2022

4.0

Overall easy to use, and has moderate bugs and crashes.

Pros

Easy to navigate. Great process for uploading CSV forms for multiple orders.

Cons

The shipment history could definitely use some improvement. You can only view past orders for 90 days, which can make it difficult in a recall situation.

Review Source

VV

Vivian V.  
Owner  
Retail  
Used the software for: 1-2 years

### "Shipping Easy Inventory Management Feature - makes multi channel selling easy"

September 5, 2019

5.0

Inventory management across several online marketplaces.

Pros

We have been using ShippingEasy for a couple for years now. It was easy to set up with a little customer service help. It is dependable and keeps all our marketplace inventories up to date. Customer Service is pleasant, accurate, and easy to work with. They have added features such as email marketing which automatically sends emails to my eCommerce customers. These emails are branded and are tailored to the customer and the marketplace.

Cons

I like everything, I have no complaints. I wish it linked to Poshmark.

Switched from

[Stitch Labs](https://www.capterra.com/p/139349/Stitch-Labs/)

Cost. Needed to link to more marketplaces than Stitchlabs offered

Review Source

JC

James C.  
Fulfillment Manager  
Retail  
Used the software for: 2+ years

### "Great Customer Service"

November 29, 2019

4.0

Overall a good experience. And I feel like shipping easy is constantly trying to get better.

Pros

The product is effective, and when functioning at full capacity extremely beneficial to helping the day-to-day needs of my business to keep going. When there is an issue, 9 out of 10 times I can contact customer support and they go above and beyond to help us.

Cons

You really have to dive in and have a very good understanding of the in's and out's of the software to set it up and no how to troubleshoot problems. It was a big learning curve and can definitely get a little frustrating at times. Customer Support helps lessen the pain though. Also times when shipping go down can be extremely frustrating.

Review Source

VR

Verified Reviewer  
Realtor  
Real Estate  
Used the software for: 2+ years

### "One stop shipping "

February 17, 2019

5.0

I use it every day. They make having multiple sales channels and store fronts super easy.

Pros

I could port all of my orders from multiple sales channels into one place and ship many packages all at once.

Cons

I cannot think of anything that I did not like about them. It was easy to use and made shipping simple.

Review Source

JB

Jessica B.  
Assistant to the CEO  
Apparel & Fashion  
Used the software for: 2+ years

### "No contest, Shipping Easy is the best at what it does!"

January 19, 2017

5.0

Shipping Easy lives up to its namesake and offers easy, thorough, and cost-effective assistance for all of my shipping needs. They've never let me down in Customer Service and make themselves as accessible as possible for even the most time sensitive of situations. They are one of the few services that I recommend by word of mouth, as I feel they will always represent me and my company to the best of their ability.

Pros

The Customer Service is at least 50% of why I love this software. But I also love how simple and clean the design of the program is. It has everything that I need for shipping, without being too overwhelming. I also love the level of communication the site offers with its alert system. It makes me feel quite confident that the software is constantly being cared for.

Cons

It would be nice if Shipping Easy could offer Express Shipping for all of the Flate Rate packages sizes USPS offers, instead of just the Flat Rate Padded Envelopes.

Review Source

JP

Jessica P.  
Customer Service Manager  
Cosmetics  
Used the software for: 2+ years

### "Super user friendly system to use"

November 10, 2022

5.0

Pros

This platform was very easy to use. Never has any issues with it.

Cons

The was absolutely nothing I disliked about ShippingEasy.

Review Source

Aaron Z.  
  
Retail  
Used the software for:

### "Couldn't Imagine My Business Without Them!"

October 9, 2014

5.0

Since they can tie in directly with my online store's API, importing all of the orders and necessary information, there's no need to copy+paste addresses, emails, or tracking codes, saving me hours of wasted time each month. Possibly just as valuable, their rates are lower than many other service providers, saving me money with each package out the door. Along with a great product, they were great to work with when setting up everything, and reliable when I've had to contact their customer support. I recently ran a Kickstarter campaign and had almost 1,000 orders to get out. ShippingEasy's platform made it easy to import all of the orders, print packing slips, organize and categorize orders for shipping batches, and kept my shipping costs down - saving me loads of time and money. For small-medium size businesses like mine, it's a no brainer to select ShippingEasy to take care of my shipping needs. Highly recommended.

Pros

Easy to set up and use. Great shipping rates. Integrates with online store. Allows for batch order processing. Superior customer service. Many more features than I even need.

Cons

Can't really customize shipping labels with special messages (i.e. 'Fragile', or 'Do Not Bend') or your logo. Some customization options are an extra fee each month. Limits amount of orders you can ship each month.

Review Source

MS

Mary S.  
President  
Apparel & Fashion  
Used the software for: 2+ years

### "Love our “Shipping department” ShippingEasy"

March 26, 2020

5.0

I started using them as an easy way to get my product shipped to customers. They offered affordable rates vs going to the counter at my local USPS. My local USPS worker directed me to this service. I so appreciate the layers of tools that enable me to keep my customer apprised on the delivery of their order but also offers additional tools to develop and maintain my relationship with my customer. They matter to me and I appreciate the chance to let them know,

Pros

This software makes it a breeze to deliver my product and communicate professionally, easily and in a cost effective manner.

Cons

A con may be that they can do much more for me then I may understand. But their customer service is phenomenal and they will help you maximize use of this powerful tool.

Review Source

SB

STEPHANIE B.  
COO  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Love Shipping Easy. "

May 13, 2020

5.0

My experience with shipping easy has been pretty seemless, there's has been a couple complatications with some orders coming over, however that was fixed and for the past few years we have been with shipping easy, it has made our shipping faster, simplfied, and more effective for the customer.

Pros

I like most how easy is was to configure with my 3d Cart Store. It makes shipping orders faster and more effective. With their new programs and updates im able to help my customers more with tracking their orders. Very Happy with Shipping Easy.

Cons

There a couple things that would nice to have, such as the ability to upload your companies front into an email campagain, an email template etc. other than that shipping easy seems just about perfect. thank you

Reason for choosing ShippingEasy

I was able to ship using usps, fedex and ups and have an email campagin program in one program setting.

Review Source

GK

Garrett K.  
Web Manager  
Retail  
Used the software for: 1-2 years

### "Great support!"

December 10, 2019

5.0

It's been great. Even today I had to set up a Shipping Rule, and with the help of \[SENSITIVE CONTENT HIDDEN\] with customer support we were able to get the rule set up quickly and they stayed with me to troubleshoot the rule until we got it perfect!

Pros

The ease of use, and the ability to easily integrate our different Shopify stores all into one ShippingEasy account.

Cons

At first we had a few hiccups, especially with getting the labels set up correctly with the printer. But once we got all the kinks figured out it became smooth sailing!

Switched from

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Shipping through the Shopify dashboard / admin area just wasn't sufficient anymore once our sales volume increased.

Review Source

VR

Verified Reviewer  
Founding Advisor  
Computer Networking  
Used the software for: 2+ years

### "Really wonderful"

October 25, 2017

5.0

Pros

Simplicity but with full features and great support. It allows us to streamline our shipping and orders and they add new features often.

Cons

I can't think of a con. I guess even more integrations with WooCommerce would be cool but they are doing great so far.

Review Source

jM

jasmin M.  
ceo  
Retail  
Used the software for: 2+ years

### "Easy to use software with a caring team"

August 23, 2019

5.0

overall, i love shipping easy. I started using this software when it was first launched a few years ago. They were one of the first companies to provide the label printing ease us upcoming ecommerce businesses needed.

Pros

I love that i can always and i mean ALWAYS get my questions or concerns answered. The staff is amazing and extremely knowledgable. They are patient and are always eager to help out

Cons

so far, i havent had major cons, i have been using them for years

Alternatives considered

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)

Reason for choosing ShippingEasy

better pricing

Review Source

MST

Melvin S T.  
  
  
Used the software for:

### "Saves so much time and is so easy."

December 22, 2016

5.0

Before using ShippingEasy, I was using another offline inventory management software. I had to manually enter the details of every order into the software, or if able, use an .xml file and import. Then I had to manually add the information on the USPS website and ship from there. Sometimes the address would mess up and I have to start all over again. Sometimes the page would error out and have to start over again. Other times I would accidentally hit the back button and have to start all over again. Needless to say, this was very frustrating and time-consuming. It would take me at least three to four hours on very busy days to get everything entered, paid and printed. I saw an advertisement for ShippingEasy on the Amazon seller site and decided to take a look. I didn't think this kind of shipping site would be for a small seller like me, but they take businesses of all sizes. I started the trial and instantly fell in love. What used to take hours took minutes. You can easily check multiple orders to batch process and boom, you've just done thirty orders in a few clicks. The label options also save time and money. Right now I mostly use the combination option, which has the packing slip and shipping label on the same page. So, you don't have to match up the shipping label with the receipt or waste paper printing out two different things. Support is also very helpful and responsive whenever there is an issue. I should note that I've had the service for over one year and have only needed to contact support about three times for minor issues. I've never had issues with the site being down or shipping not working, so that's obviously a very good thing. The best thing is probably that you are able to get discounted rates through them which makes it easier to make a profit. Even though I don't ship tens of thousands of packages a year, I can still get the discounted rates as if I did. I've nothing but good things to say about ShippingEasy and strongly recommend it to anyone that is looking for a way to cut down on wasting time preparing shipping.

Pros

Ease of use and discounts on shipping.

Cons

No cons here.

Review Source

VR

Verified Reviewer  
Owner  
Retail  
Used the software for: 1-2 years

### "Easy to use "

January 5, 2021

5.0

Since Walmart marketplace isn't the easiest place to use and has limited shipping solutions, Shipping Easy was a great fix.

Pros

Program is easy to use and connect with accounts. Use for my shopify site along with Walmart Marketplace. Also like the ease of adding shipping for an order not sold through these channels.

Cons

Subscription price is a bit high and would like it better if you didn't have to pay for shipping first.

Review Source

BT

Bahar T.  
Owner  
Sporting Goods  
Used the software for: 1-2 years

### "Always there to help"

August 13, 2019

5.0

My favorite part of using this software is their customer support is ALWAYS available lightning fast and fixes any issues immediately.

Pros

Super easy to use and you can link all your platforms to make everything even less work! Superb!

Cons

There haven't really been any issues that either weren't my own mistake or something the staff could easily help me with.

Switched from

[Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)

Decided to give the free trial a chance. Once I was familiar with the formatting, this was much better overall. the added features like integration make the extra cost worthwhile with the ease of operation and time saved.

Review Source

JL

James L.  
Owner  
Retail  
Used the software for: 1-2 years

### "My most recommended software ever"

September 19, 2018

5.0

The biggest benefit that we have seen since using ShippingEasy is the time savings. Before using ShippingEasy, we were set up to print all shipping labels out of paypal. 20 orders was a 1/2 day process. Copying and pasting tracking #'s back to my website. Currently we are processing over 100 per day in less than 3 hours.

Pros

I love Shipping Easy for how it greatly streamlines the shipping process. Whether you are just shipping a few packages a week to hundreds per day, it makes the process easy and intuitive. Additionally, the interface between various marketplaces is a life saver. Shipping a vendor fulfilled Amazon order is no different than filling one from our own website. It transfers all shipping info quickly and accurately. Finally, they have one of the best help desks of any software I have ever seen with quick and accurate responses.

Cons

I think the only negative that I have had is with not being able to print a multi box order more easily. It can be done, but only if using thermal transfer type printing.

Review Source

kP

kim P.  
Shipping Manager  
Photography  
Used the software for: 1-2 years

### "Cory was GREAT in helping us with setting up our Magento store. Thanks Cory YOU ROCK!!"

June 20, 2017

5.0

Easy to use.

Pros

The software is easy (as in the name) to use and has several functions to help you grow your business. Shippingeasy support by far is better than any customer support we deal with. The integration to either Fedex or UPS is easy to set up. We also use another store to import our online sales and that process is step by step on their website. If you still can't figure it out on your own then the customer service team will!!

Cons

Really the only thing that we wished we could do is search by Business name once a package is shipped and when searching for a name you can enter only the first OR last name and not the first AND last name. Other than that this product is great. I would highly recommend it if you are thinking about a shipping software.

Review Source

AL

Ashleigh L.  
Owner  
Apparel & Fashion  
Used the software for: 2+ years

### "Super Helpful Customer Service!"

October 10, 2019

5.0

Pros

Today we had an issue with switching our payment over to purchase postage. Everything went smoothly on the Shipping Easy end however with The Stamps end it was a little more challenging. We reached out to Shipping Easy Customer Service and \[SENSITIVE CONTENT HIDDEN\] helped us solve the payment issue. He was polite and dedicated to helping us resolve our issue. He was a perfect liaison between us and Stamps. We appreciate his kind attitude and how quickly he resolved our issue. He was super helpful in explaining everything. Great customer service!

Cons

We do not dislike anything about this software.

Review Source

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