---
title: "Legal Track Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Legal Track Software - reviews, pricing plans, popular comparisons to other Legal Document Management products and more."
source_url: "https://www.capterra.com/p/128350/Legal-Track/"
page_type: "product"
language: "en"
---

# 

 Legal Track Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Legal Track

## What is Legal Track?

Legal Track software is designed 'specifically for Corporate Legal Departments' (not law firms). Our software is built inside Microsoft Outlook. We offer contract management lifecycle & case management including Litigation, Non-litigation and Document Management. Legal Track E-billing capabilities include processing outside counsel invoices and invoice reviews. Forward-looking legal departments can now generate meaningful reports to analyze the legal spend management and other useful reports.

## What is Legal Track used for?

[Legal Case Management](https://www.capterra.com/legal-case-management-software/)[Enterprise Legal Management](https://www.capterra.com/enterprise-legal-management-software/)[Legal Document Management](https://www.capterra.com/legal-document-management-software/)

Top alternative

Featured

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$119

Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Legal Track?[Manage this product listing](https://www.g2.com/products/legal-track/claim_requests/new?auto=true)

## Legal Track Overview

Updated August 2026

AI summary

Legal Track provides legal document and case management capabilities for corporate legal teams in businesses of all sizes. It combines document handling, client and contract management, workflow automation, and reporting, with features such as electronic signature, access controls, and integration with Microsoft platforms. Available as a cloud, web-based, or Android solution, it supports centralized oversight of legal operations.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Legal Track

4.7 (11)

VS.

[4.4 (333)](https://www.capterra.com/p/157262/QuickBase/reviews/)

Starting Price

$119

Per Month

Starting Price

$35

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (11)

Ease Of Use

4.1 (63)

Value For Money

4.9 (8)

Value For Money

4.1 (55)

Customer Service

5.0 (9)

Customer Service

4.3 (60)

## Legal Track alternatives

Highest Rated

[4.7 (1,747)](https://www.capterra.com/p/105428/Clio/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Lexzur](https://www.capterra.com/p/146976/App4Legal/)

[4.6 (63)](https://www.capterra.com/p/146976/App4Legal/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/146976/App4Legal/)

[Knowliah](https://www.capterra.com/p/187404/Knowliah/)

[3.9 (16)](https://www.capterra.com/p/187404/Knowliah/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

69%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/187404/Knowliah/)

[Mitratech TeamConnect](https://www.capterra.com/p/239252/TeamConnect/)

[4.5 (4)](https://www.capterra.com/p/239252/TeamConnect/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/239252/TeamConnect/)

## FAQs about Legal Track

Overview

### Which roles and teams benefit most from Legal Track?

Legal Track is most used by legal teams, including counsel, attorneys, paralegals, and litigation specialists who manage case details, documents, deadlines, and matter workflows. Administrative staff and office support use it to organize records and streamline daily coordination, while supervisors and executives rely on reporting and oversight tools to monitor legal operations.

Answer based on 11 reviews

Overview

### What company size and specific industries is Legal Track built for?

Legal Track is designed for corporate legal departments rather than law firms, so it is best suited to in-house legal teams within companies of any size. It is not intended for external legal practices or broader industry-specific use cases beyond corporate legal operations.

Features and Usability

### What are the key features of Legal Track?

Legal Track offers case management, matter management, and legal case management for tracking legal work, plus contract lifecycle management and contract drafting. It also includes document management, document generation, electronic signature, workflow management, time tracking, reporting and analytics, and access controls/permissions for record and task oversight.

Integrations

### Which third-party tools and platforms does Legal Track integrate with?

Legal Track connects natively to Microsoft 365, Microsoft Excel, Microsoft Outlook, and Microsoft SharePoint. These Microsoft integrations cover productivity, email, file storage, and document sharing workflows, giving Legal Track a focused set of connections for day-to-day legal operations.

Getting Started and Support

### What training and onboarding options does Legal Track offer?

Legal Track provides live online sessions and webinars to help teams get started. Live online sessions support guided setup and direct instruction, while webinars offer scheduled training and feature overviews for users who need structured, presentation-based learning.

Getting Started and Support

### What customer support options does Legal Track offer?

Legal Track provides phone support and chat for customer assistance. No reviewer feedback about support quality is available, so response times, helpfulness, and common issues cannot be assessed from user comments.

## Features

AI summary

Based on 1,673 Legal Document Management reviews

Capterra data shows that buyers of Legal Document Management software rank the following features as their top priorities:

-   **Document Management** (**53%** of reviewers rated this feature as critical)
-   **Case Management** (**63%**)
-   **Client Management** (**53%**)

Legal Track supports all three features that reviewers consider most important: **Document Management**, **Case Management**, and **Client Management**. Together, these capabilities help legal teams organize files, track case details, and manage client information in one place, allowing teams to work more efficiently and maintain better visibility across legal matters.

Document Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Client Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Archiving & Retention

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Legal Track 35 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Budgeting/Forecasting: Create budgets based on historical data and future projections
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process
- Case Notes: Access and track notes regarding case activities and updates within case files
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Conflict Management: Search and check for conflicts of interest or statutes of limitations
- Contact Management: Manage, organize, and store contact information
- Contract/License Management: Track, store, and access client contracts or licenses
- Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents
- Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage
- Document Generation: Custom forms to streamline repetitious aspects of a document
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Electronic Signature: Digitally sign online documents
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Full Text Search: Search for specific words or phrases within a document or database
- Legal Case Management: Systematic approach to handling legal cases, matters, or projects within a law firm or legal department
- Matter Management: Manage and track all matters, contracts, and documents across the day-to-day legal lifecycle.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Spend Management: Track the amount of money spent on a certain product or with a certain supplier
- Task Management: Create, manage and track all task activities and progression
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Version Control: Track revisions and updates made to files and navigate between different versions
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

4.8 (11)

4.8

Based on 11 reviews

## Pricing

Value for money

4.9 (8)

Basic

$119.00

Per Month

Value for money

4.9 (8)

4.9

Based on 8 reviews

## Integrations

[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (9)

5.0

Based on 9 reviews

## User reviews

Overall rating

4.7

Based on 11 reviews

Filter by rating

5(8)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AN

Anonymous User

Analyst

Consumer Goods

### "Legal Track"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

July 7, 2021

Pros

Legal track is very user friendly especially for the non-tech savvy professionals. I love the reporting features and how much useful information it provides.

Cons

There aren’t many cons of legal track. The Microsoft interface is great, but sometimes can cause issues when Microsoft updates. Overall I think this is a great software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JT

John T.

Attorney/Owner

Law Practice

### "Small Law office LegalTrack user"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 3, 2020

I am not a "corporate legal" customer for LegalTrack but I would assume it would be even be better than my customized, small law office, solution because there would be more similarities with corporate legal departments.

Pros

LegalTrack is the bedrock of our law office operation. We use it to track client matters, client contacts and client documents. This is just the beginning. Then, we leverage LegalTrack to interface with Sharepoint, Outlook, and now, Microsoft Teams. Then comes reports and deadline tracking. We use LegalTrack to track our daily deadlines and to generate reports to show how each part of our business process is functioning. Moreover, we can export data to Excel, which is super valuable to us. And last, but not least, LegalTrack and their team allow us to customize any function/feature that we need/want in our business. That is a huge difference between LegalTrack and using a "boxed" solution with little control of features.

Cons

LegalTrack uses Microsoft Dynamics. Because Microsoft is constantly inventing and creating new features and platforms, there are changes that need to be made to your customized solution when these changes occur. That said, the changes are almost always positive in the end. It comes with the territory and while frustrating sometimes during these period of Microsoft changing their base code, it's worth the effort.

Reasons for choosing Legal Track

The technology world is constantly evolving and there is no sense or practicality in trying to reinvent the wheel. Microsoft Dynamics CRM is well developed and LegalTrack taps that powerful base product and makes it work for your particular business. Additionally, we use Microsoft Office and Sharepoint extensively and LegalTrack is designed around integrating with these other products. Finally, LegalTrack offered a much more competitive price (combined with Office/Dynamics/Sharepoint) so it really didn't make good business sense to look elsewhere.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JF

Joel F.

Legal Counsel

Legal Services

### "Super!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 1, 2019

Legal Track is very customer focused. Their support staff is very knowledgeable and the response time is quite fast. The software itself is very robust and based on Microsoft technologies. Works great with Outlook, Word and Excel etc. Legal Track worked very hard to get it right, and it shows!

Pros

The software is very flexible. Provides complete document management and email integration. Legal Track strives to provide fast support and top notch quality. What else one could ask for?

Cons

Like Legal Track, I aim to be positive and can't think of any cons.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SL

Stephanie L.

Litigation Specialist

Legal Services

### "Legal Track feedback"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 29, 2019

Legal Track is a great product.

Pros

It makes our jobs easier. It's users friendly

Cons

I think it would be more benefits to the users if we can have more filter options.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DD

Denise D.

Corporate Paralegal

Computer Networking

### "User Friendly"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 29, 2019

Tracking legal matters for corporate department was non-existent prior to this product. Now I can run reports in seconds that have impressed management with detail and amount of data.

Pros

Ease of use; very user friendly; reporting features

Cons

Interface with Sharepoint for storing documents can be cumbersome but nothing that negates the positives of the product

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AN

Anonymous User

Supervisor

Insurance

### "Love this software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 26, 2019

Pros

I love the reporting feature. Reports used to take me forever to run & manipulate off of our old way of doing things. Legal Track has made it so easy to run a report. The software is super easy to use.

Cons

Sometimes it does cause Outlook to run a little slower than usual.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

NG

Nick G.

Associate Counsel

Non-Profit Organization Management

### "Legal Track Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 25, 2019

We needed a system to help track our matters and our time. Legal track is very easy to use, especially as an outlook plug-in, and the learning curve is relatively fast for a product that offers a lot of features.

Pros

How well it integrates with microsoft outlook.

Cons

I wish there was off-line use. It's not a huge deal b/c I am online most of the time.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JG

Jeanne G.

Manager - MRS Litigation Support

Insurance

### "Legal Track is just what we needed."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 25, 2019

Before Legal Track, we were using individual spreadsheets to track and document over 2,000 medical disputes. The shortcomings of that method are obvious. Legal Track worked with us to customize their program to our needs, and there is very little that I would change about its functionality.

Pros

This software makes it possible for all users to create and edit cases simultaneously. The system-generated reminders are a great feature; we never miss a due date! It is easy to sort and filter information for reporting purposes. Legal Track has much more functionality than perhaps we need, but it has had a profoundly positive effect on our team.

Cons

Running Legal Track tends to slow down Outlook, however, that is due to our own application shortcomings. Also, we find that large attachments sometimes do not upload into Legal Track, which means the emails that they are attached to also do not upload to the file.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JR

Joyce R.

Legal Administrative Assistant

Non-Profit Organization Management

### "Legal Track is the way to go!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 22, 2019

I'd like to thank the team with helping us to set up our Legal Track because we have a unique organization with many moving parts. Things would happen in designing our software in no time. It was great. Thanks team Legal Track.

Pros

It helps to track matters that we receive in our department and to follow up. It's easy to use, if you don't like something, that can be changed. If you need something it can be added.

Cons

It was difficult on my end to see where I needed to make changes or additions, but super easy for the software people to help me in this area. It was a little confusing at first, but now I see why we did what did. Makes perfect sense now.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

TM

Timothy M.

Vice President

Alternative Dispute Resolution

### "Legal Track Software is 2nd to None!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

March 22, 2019

All of our Agents and Staff can get the big picture of the clients and cases they are responsible for. Legal Track helps our organization move our case through the many levels of the Hearings and deadlines with the ease and the clicks of a mouse. The "Set Regarding" email feature allows us to attach emails and attachments directly to the pending case and tracking.

Pros

1\. Outlook & Sharepoint functionality is superb! 2. Customer Service is excellent and very professional.

Cons

I wish it would have been available earlier before using other software that made the promises but couldn't back their product with results that actually work.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/128350/Legal-Track/reviews/)

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