# Page 5 | Direct Mail Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Direct Mail the right Email Marketing solution for you? Explore 162 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/128355/Direct-Mail/reviews --- Direct Mail 4.8 (162) [View alternatives](https://www.capterra.com/p/128355/Direct-Mail/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Direct Mail ## Showing most helpful reviews Showing 101-125 of 162 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DT Dave T. Broker Associate Real Estate Used the software for: 2+ years ### "This mailing software does it all" May 26, 2021 5.0 We started using this software right away with no issues. It is intuitive and flexible. Pros I like its ease of use and the format is friendly enough where contacts think you are connecting with them exclusively Cons Although very easy to use could have been a bit better with a "getting started" module. We figured most of it out. Have been using it for a few years now so this is probably offered to new users Review Source HK Helen K. Music Manager Music Used the software for: 6-12 months ### "Great deal" May 26, 2021 5.0 I am really happy with this software! It is really easy to use - simple and effective! Pros . It has great possibilities for filtering and you can send via your own server, which is much cheaper than other softwares. Address lists and various combinations are very easy to make. Cons It opens very slowly. When you resend a newsletter as a normal email it appears very far to the right in the email message. Reason for choosing Direct Mail Cheaper and very good useful features and easy to use. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp is far too expensive Review Source RC Raphaël C. Entrepreneur Health, Wellness and Fitness Used the software for: 2+ years ### "Truly thankful" May 26, 2021 5.0 Every time I venture out reaching customers and prospects I'm pleasantly surprised by the traffic it generates and the amount of sales I realize. The use of this program is truly added value to the way I function in the market. Thx to everyone involved, great product, great software, GREAT tool. Pros I love the fact that I can trace how well my mailings are received Cons Too often my mailings end up in the spam box of my receivers. Review Source BK Barry K. Creative Director Marketing and Advertising Used the software for: 2+ years ### "Go DIRECTLY to DIRECT MAIL and download it as quickly as you can!" May 28, 2021 5.0 I can use Direct Mail marketing to corral customers and grow our sales without competing against the big boys. I have everything I need — including a pretty good database — and I always get a great response. Pros The entire Direct Mail staff is always professional, they know their product, they listen to customers, practice empathy, respond as quickly as possible…and always have (a virtual) smile. They’re the… …best, Barry Katzmann Cons I could use a few more fonts and templates...but I'm not complaining! Reason for choosing Direct Mail For all the reasons above...and more! Review Source BM Bobby M. Musician/Producer Music Used the software for: 2+ years ### "Better than any other email service" March 29, 2022 5.0 Absolutely great to use Pros Ease of use and the ability to make my emails phone friendly Cons Could use more graphics and background capabilities Reason for choosing Direct Mail I believe it is a better program Review Source TL Terry L. Photographer Photography Used the software for: 2+ years ### "I like being in control and having all the information locally" May 27, 2021 5.0 Just works Pros I like the fact that it was a local program (although you can store your stuff on the cloud) and the ease of use. I've tried the online stuff and it's okay but I needed a bit more. I also integrate it into my CRM which is a real bonus and having a complete mac production system is fantastic. Tracking! - It's easy to get addicted to this. Cons Funkier designs - although I create my own, they are great for inspiration. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Wanted the integration and flexibility Review Source DK Detlef K. Managing Director Online Media Used the software for: 1-2 years ### "Easy to use, maximise Direct Marketing success" May 26, 2021 5.0 Love it from the beginning. Pros If you are a Mac-User - there is no better way to start your Email-Marketing. Newsletter setup very handsome, easy to use, import contact date and go ahead. Wonderful templates that you may change as you like. Cons That I learned about it too late ;) smtp-access-costs around 240 €/year, sounds a little bit expensive for this feature. Alternatives considered [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) Reason for choosing Direct Mail Because we needed to use the solution on premise. Switched from [GetResponse](https://www.capterra.com/p/153948/GetResponse/)[CleverReach](https://www.capterra.com/p/148273/CleverReach/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Usability. Review Source Mauricio A. CEO Marketing and Advertising Used the software for: 2+ years ### "Great Mailing App" May 26, 2021 5.0 I love since day one. Been using it for years Pros This app has been very intuitive, and I love UI, because it feels like it belongs within Apple OSX mood Cons I would use more templates. It would be great to have a larger template base Review Source CA Carlos A. Automation Industrial Automation Used the software for: 2+ years ### "DirectMail" June 30, 2022 5.0 Pros Just a great option, friendly, powerful, campaign administration, links, great Cons Nothing, just a great tool, simple and friendly Reason for choosing Direct Mail Mac user Review Source Pieter B. Managing Director Computer Software Used the software for: 2+ years ### "Excellent mailing solution" November 20, 2018 5.0 Sending out news letters and promotional material to customers and users is a cinch. Pros It is just so user-friendly and intuitive. The reports are great and you can see exactly what responses and view you are getting Cons The template editing could be a little more flexible. Review Source CD CHRIS D. CEO Arts and Crafts Used the software for: 2+ years ### "Why Direct Mail" October 16, 2019 4.0 Excellent, this is so much easier to use than Mail Chimp Pros The software is very straightforward and easy to use and immediate feedback on campaigns Cons The page design element is basic and easy but could possibly be slicker with more intuitive options Review Source MW Marian W. CEO Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Best in class mailing tool for the Mac" May 27, 2021 5.0 We use Direct Mail since many years with good success. It is a solid foundation in our company. Pros Ease of use, flexibility and reliability Cons There is nothing negative to say about DM Reason for choosing Direct Mail Ease to use, very flexible in dealing with big databases, reliable. Review Source RT Roxy T. Representative Non-Profit Organization Management Used the software for: 1-2 years ### "Usable & Unique" August 10, 2021 4.0 I'm very satisfied with Direct Mail. Pros I like the fact that I can customize each of my email communications from various message template options. Within that option I can also add many individual content to fit the message. It's easy to tailor things to meet my needs. Cons I'm very satisfied with Direct Mail. I like the template options to chose from, and adding different options from time to time would be great. Reason for choosing Direct Mail It was cost effective, met my needs and allows me to personalize each message. Review Source JC Jeff C. CEO Music Used the software for: 1-2 years ### "Great email system for Mac" August 9, 2021 5.0 It is a great tool to get my business message to my customers Pros Easy mailing lists. Helpful email designs. Cons Needs more choices of fonts in designs. Review Source JW Jason W. CEO Financial Services Used the software for: 2+ years ### "Beautiful App" June 5, 2019 5.0 It's helped me design beautiful looking email broadcasts, great design and content + the feedback reports post transmission are really terrific, showing how many clicks, how many opened, what email client the recipients are using, fantastic platform. Pros I bought Direct Mail years ago and it continues to impress me with its functionality, ease of use and clean look & feel. Really easy on the eyes in keeping with MacOS tradition, this app is simple enough for novices and has plenty of features for expert level users. Great alternative to MailChimp and other similar platforms. Cons I really can't say anything bad about the app to be perfectly honest... Review Source RH Robert H. Owner Newspapers Used the software for: Less than 6 months ### "Extremely fast" February 16, 2024 5.0 Was a great period of managing my email campaigns. Pros Extremely fast for editing and creating the email campaigns. Has a lot of features that ease my workflow. Cons After switching my platforms on other operating systems I couldn\`t use it anymore. Switched from [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)[Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/) Switches to MACOS and i wanted to give it a try. Review Source MW Malcolm W. Founder Religious Institutions Used the software for: 2+ years ### "An excellent tool" May 28, 2021 4.0 The ability to contact numerous people with the minimum of difficulty is really useful. Pros The ease of using different fonts and colours is a very useful aid. Cons Direct Mail is easy to use even for the non technologically minded. Review Source LS Lloyd S. Pres Design Used the software for: 2+ years ### "Great Mail Manager at a great price" August 6, 2018 5.0 Been using it for years and never a problem. Clean, easy interface. Can handle your emails through your own servers or theirs--software is free to use if you use their servers. If you have a small list to manage, that is even free. They are constantly updating to software. Pros Easy to use, works well, they continually update. Software is free if you use their servers, and they have reasonable pricing tiers. Cons Nothing really. It works well, just as advertised Review Source BK Brett K. Retired Individual & Family Services Used the software for: 2+ years ### "My Review 96706" May 26, 2021 5.0 Awesome. Pros Knowing the date and time contacts open my emails. Cons Having to reformat cut & paste items. No ability to resend easily to those that have not opened an email. Reason for choosing Direct Mail Compatability with Apple mail. Review Source PG Pascal G. Director Publishing Used the software for: 2+ years ### "Sending mails from an external database was easier before" July 13, 2018 3.0 Time Pros It is doing what I want. Connect to an external database, send mail via an externa provider. But things are not working so well. The thing is that data in database are evolving and, in the new version, I have to re-right the request to the database each time in different adress group coming from different database. Spam test is not working. Preferences ares sometime not kept, situation on the screen for exemple. Cons Again it does exactly what i want but less easier than previous version . Main point is database connection. Review Source Response from e3 Software July 17, 2018 Thanks for your review, Pascal. If you are having any trouble with importing, spam tests, or preferences, please contact our support team and they'll be happy to get things straightened out. Thanks! ND Nick D. Photographer Media Production Used the software for: 2+ years ### "Easy to use and full of functionality" March 14, 2019 5.0 Pros Up and running in no time. Intuitive but fully-featured software. Cons Can't think of anything I don't like. I've not used anything else, but it does everything I need it to. Review Source VS Varun S. Owner Textiles Used the software for: 1-2 years ### "Efficient - Simple - Mid Size solution" May 30, 2021 4.0 Pros The software is simple, efficient and easy to execute solutions for a small enterprise, or a start-up company. We use this as an email outreach to potential new customers. Cons We would like the costs to be optimised for smaller companies and differential pricing for different regions. Review Source RV Roberto V. CEO Used the software for: 2+ years ### "Using this software since years - great value for money" February 1, 2018 5.0 Great value for money. Forget MailChimp or others, where you pay a lot when your mail lists grow ... Pros You can buy a one-time fixed "SMTP" licence and use the software without any transactional costs. We send hundreds of thousands of emails without an costs and great convenience. The product never failed to work and is easy to use. Review Source TM Thaddeus M. Owner/Engineer Music Used the software for: 2+ years ### "Excellent interface for making email blasts" May 26, 2021 5.0 Love it Pros Its integrated with iCloud so I can access the same info from multiple computers, and that it makes sending bulk email easy. Cons I think it could use a contact card entry system rather than just a spreadsheet layout. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mac local host, control over my data. Review Source JF Jesper F. Designer Sports Used the software for: 2+ years ### "Reaching out to our core readers" May 26, 2021 5.0 To start with we got free software with The software was free and the expense of sending mails was small - but the help and service we got from support made a great difference Pros The newsletter design software is awsome - It wasn't always like that but it has become a great part of Direct Mail - but more than anything we like that Direct Mail keep track of our big maling list and keeps everything safe and correct - Cons I don't like that we have to pay for design test Review Source Similar Products Featured