# Page 6 | Direct Mail Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Direct Mail the right Email Marketing solution for you? Explore 162 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/128355/Direct-Mail/reviews

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Direct Mail

4.8 (162)

[View alternatives](https://www.capterra.com/p/128355/Direct-Mail/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 6 - Reviews of Direct Mail

## Showing most helpful reviews

Showing 126-150 of 162 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

WB

Wuilian B.  
administrador de redes  
Consumer Goods  
Used the software for: Less than 6 months

### "Managing company mail will never be easier"

February 3, 2022

5.0

It solved the problem of sending mail to my clients, now I do this activity quickly and easily

Pros

Direct Mail allows me to attach any file to emails in an easy way. I can use a database for my contact list and additionally it allows me to track if the emails have been opened

Cons

They could improve their text editor, to add more functions

Reason for choosing Direct Mail

Its functionality, architecture and ease of use and development

Review Source

BL

Bill L.  
Owner  
Wholesale  
Used the software for: 2+ years

### "Easy to produce basic email content using good looking templates"

July 13, 2020

4.0

No known complaints regarding compatibility with most email clients. No complaints.

Pros

Integration to Daylite. Mac-based. Templates look good and work well with mail clients.

Cons

Editing of template could be a bit more flexible. Difficult to understand layout schema. Eg. 3 columns, with three images. When adding content, can't add image. Only asa background. Need to cut an paste image to content area then can change.

Reason for choosing Direct Mail

Integration to Daylite.

Review Source

ED

Ed D.  
Personal  
  
Used the software for: 2+ years

### "Great program for managing and mailing to lists for business, music promotion, etc."

December 27, 2017

4.0

Pros

Easy to use and easy to manage lists, messages and campaigns. Can get new message campaigns off quickly.

Cons

Takes some getting used to. Using images could be easier. Would really like an iOS version that would work with an iPad Pro.

Review Source

AB

Alan B.  
Design & Print  
Retail  
Used the software for: 2+ years

### "Fairly intuitive and full featured."

May 1, 2018

5.0

ease of use all 'round

Pros

Works well with Mac. Very quick and helpful support. The website is full of useful tips and advice.

Cons

Can't edit source code when using builtin templates. Only runs on Mac. Some features undocumented.

Review Source

SC

Stefen C.  
Photographer/Director  
Photography  
Used the software for: 2+ years

### "A steady secret weapon all these years"

May 27, 2021

5.0

Pros

I like it that the email options are discreet, and you can draft personable messages to contacts that you want to stay in touch with. It has been a stable software that improved steadily over the years.

Cons

Not really. I am satisfied with the software. I used it every month, but it is to connect with my thousands of contacts. I don't need it to be better. Thank you!

Review Source

TL

Tom L.  
Account Executive  
Marketing and Advertising  
Used the software for: 2+ years

### "Couldn’t live without it!"

May 26, 2021

5.0

A must have if you do any type of selling or consulting. Can personalize your emails to give that personal touch

Pros

Total integration with Daylite. Easy and produces excellent direct mail campaigns. In this day with it being more difficult to be in person, DM is the ideal way to reach your clients with updates and services

Cons

I’ve used for so long and haven’t seen any weakness that stick out

Review Source

DS

Daniele S.  
Product Marketing Manager  
Construction  
Used the software for: 2+ years

### "Excellent application. Easy to use. Great value for money."

May 22, 2018

5.0

Pros

The product never failed to work and is easy to use, easy to customize, excellent selection of editable templates.

Cons

I actually cannot think of any cons. It works perfectly and has never given me problems and the updates are excellent.

Review Source

RC

Ricardo C.  
CBO  
  
Used the software for: 2+ years

### "Wonderful piece of software"

July 18, 2018

5.0

Pros

I love the fact that i can use my private server to send emails from my company, and the ability to track my emails

Cons

I wish you could disable the bottom of the message that says "this email is sent using directmail for mac"

Review Source

IG

Ignacio G.  
Comms director  
  
Used the software for: 1-2 years

### "Great"

May 10, 2018

5.0

Pros

Easy to send emails, tracking is great and the interface to build the email campaigns so much easier than other products.

Cons

The price is a bit high, but they give you 150 emails a month free to use as you like, so and they have a subscription by month or by email, so, plenty of choices either way.

Review Source

DP

Dave P.  
Global PR Director  
Accounting  
Used the software for: 6-12 months

### "works great, so simple compared to online tools, and more effective"

May 27, 2021

5.0

great

Pros

This is so much better than using an online tool like mailchimp. You never have to wait for a web page to load, yet you have all the same features. Love it.

Cons

it does crash at least once a week, but that's the only downside.

Review Source

EM

Edward M.  
Regional Supervisor  
Religious Institutions  
Used the software for: 2+ years

### "Perfect for Information messages"

May 26, 2021

5.0

This has been a most effective way to stay in touch with the constituency of our work. They like it, it is custom made by us for our needs, and is attractive to read and respond to.

Pros

Each mail goes individually and personalized.

Cons

There is no wrap around for pictures and my creative options are somewhat limited.

Review Source

JA

Jack A.  
Emeritus Director of Entertainment & Talent  
Entertainment  
Used the software for: 2+ years

### "Very useful marketing tool"

January 24, 2019

5.0

Pros

Very easy to use design functions. Quick to prepare newsletters etc.

Cons

High cost of purchasing email credits restricts how much we can use this tool.

Review Source

BC

Brad C.  
IT  
Political Organization  
Used the software for: Less than 6 months

### "Easy to use with powerful reporting"

August 27, 2021

5.0

Pros

Getting my first email campaign up and running was easy. The reporting is great.

Cons

I haven't seen any videos on advanced features but I haven't looked hard.

Reason for choosing Direct Mail

Someone in a marketing role told me about this product and they liked it so I tried it. I'm very happy with the quality, features and price of Direct Mail.

Review Source

MG

Michael G.  
Editor-Publisher  
Publishing  
Used the software for: 2+ years

### "What's Not to Like?"

May 28, 2021

5.0

Repetitive contact quickly and increased online shopping business.

Pros

All of the appropriate questions about user experience, functionality, delivery, etc. are easily answered by this product.

Cons

The only feature I'd like to see added is a way to zoom closer when in full page.

Review Source

AL

Aidan L.  
Sales Manager  
Renewables & Environment  
Used the software for: 2+ years

### "Well Done!"

May 27, 2021

5.0

Pros

Thank you for making this so easy to use. I make templates for sales and promotions and since they are mailed individually to the customer with names and other fields filled in. It’s very personal.

Cons

I like it. I don’t really have any complaints.

Review Source

JB

Jeff B.  
Owner/Publisher  
Marketing and Advertising  
Used the software for: 2+ years

### "Wonderful software and a very fair price"

May 7, 2020

5.0

Pros

Integration and ease of use, great software for Mac

Cons

Would like to see better reports on if email is actually viewed or not....your support team said even though it says not viewed, many are viewed....so it seems like a low view rate?

Review Source

VR

Verified Reviewer  
Medical Student  
Hospital & Health Care  
Used the software for: 2+ years

### "Awesome Software"

March 28, 2019

4.0

Amazing

Pros

It is very helpful. Without too much cost, it allows me to send emails. Have not faced any problems till date. Also allows you to view clicks.

Cons

Just the fact that it's not free but nothing worth having ever is.

Review Source

KB

Kevin B.  
Sales Director  
Airlines/Aviation  
Used the software for: Less than 6 months

### "Works Well- Simple and Straight Forward"

March 31, 2020

4.0

Positive.

Pros

I really like this software because it allows me to send bulk emails as if they are coming personalized from me and not a marketing piece. This gives me a more personalized interaction with my clients and prospects.

Cons

Not sure about the domain authentication process. I don't really want to bother our IT guy to have him update the DNS records just for me to use this. I hope that my emails are being delivered properly.

Review Source

Moganasundari M.  
Project Coordinator  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "5 Reasons Why I Love It"

October 3, 2018

5.0

Pros

1\. It is user-friendly; you could be the least tech savy person and can still figure out how to use it. 2. The free features are sufficient. I have the free one and it is sufficient use for my small NGO 3. The templates are fun and attractive. Whether its a formal invite or press release, the templates available are official yet personalized.

Cons

1\. So far nothing. I don't need to send out more than 150 emails a month for our events so everything is fine.

Review Source

BR

Barbara R.  
CEO  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Essential part of our business!"

May 26, 2021

5.0

Excellent!!!

Pros

Ease of use. Good functionality. Flexibility of content. Reasonably priced.

Cons

Management of selected specific addresses.

Reason for choosing Direct Mail

Price, easy of management, and functionality.

Review Source

FB

Fridolin B.  
Entrepreneur  
Management Consulting  
Used the software for: 2+ years

### "My Favourite Direct Mailing App"

December 16, 2019

5.0

Pros

The quality of the interface, compared with a comprehensive selection of templated.

Cons

That I do not find any negative - maybe just that this great software works on Mac only

Review Source

MC

Maurizio C.  
Owner  
  
Used the software for: 2+ years

### "I'm using Direct Mail from many, many years and still happy"

January 6, 2018

5.0

Pros

Friendly use, I can send a newsletter in few minutes and the best is that I can check the readers, the time of reading and more info very important for marketing

Cons

may be we need more template to choice, but really is difficult to find something that is not working well, but please continue to develop so we can remain with you

Review Source

AM

Andrea M.  
owner  
Computer Software  
Used the software for: 2+ years

### "Best tool for direct email marketing"

May 26, 2021

5.0

Pros

DM seamlessly integrates with our marketing workflow. greatly recommended!

Cons

really hard to find something I don't like

Review Source

MS

Michael S.  
Photographer  
Photography  
Used the software for: 6-12 months

### "Love it! "

May 26, 2021

5.0

It has been very positive. I’ve sent out emails for various reasons and it was always an smooth process

Pros

The software is very easy to use and very user-friendly.

Cons

I wish I had time to use it more often.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Direct me who is much easier to use

Review Source

ML

Michael L.  
Owner/Photographer  
Photography  
Used the software for: 2+ years

### "Easy to use"

May 27, 2021

5.0

Pros

Easy to use, good value for the money, would recommend

Cons

No big issues, not a big learning curve

Review Source

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