# Page 7 | Direct Mail Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Direct Mail the right Email Marketing solution for you? Explore 162 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/128355/Direct-Mail/reviews

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Direct Mail

4.8 (162)

[View alternatives](https://www.capterra.com/p/128355/Direct-Mail/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 7 - Reviews of Direct Mail

## Showing most helpful reviews

Showing 151-162 of 162 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

XH

Xavier H.  
Marketing manager  
  
Used the software for: 2+ years

### "I used this mailing tools since 5 years and it's great..."

March 21, 2018

5.0

Pros

Customization of the templates, very intuitive and easy to use. The reports are complete and it's very important to compare data VS SMS campaign results.

Cons

Sometimes we have OPT-In list but recipients clicked on Spam Complaints. We use filters to be sure that recipients are OK

Review Source

AA

Abbas A.  
Photographer  
Photography  
Used the software for: 2+ years

### "Excellent! Love it!"

January 19, 2018

5.0

Saved me a lot of time on email marketing, can track the performance of the marketing and emails

Pros

Pretty much do a lot of things you would expect to be able to do using a marketing email tool. I have been suing it fot he past 3 years! Better then mailchimp. I would highly recommend this to anyone.

Review Source

BR

Bill R.  
OPS  
  
Used the software for: 2+ years

### "I've been using Direct Mail for many years, and every new release brings more and better features!"

January 29, 2018

5.0

Pros

Intuitive yet powerful. It's so easy to create a message in .HTML, and simply point Direct Mail to the URL to render a mailing. The reports are easy to create and share - in a matter of seconds. Nothing cumbersome or problematic - it just simply works!

Review Source

sS

shann S.  
Owner  
Photography  
Used the software for: 1-2 years

### "Love it and it's easy!!!!"

January 20, 2019

5.0

Pros

everything so easy to use....learned it in no time

Cons

I can't think of anything I love this software!

Review Source

SM

Sue M.  
Author and Trainer  
Education Management  
Used the software for: Less than 6 months

### "First time user"

May 7, 2020

4.0

Regular contacts with clients...small bitesize chunks mean they are not being overwhelmed with too much in one mail out.

Pros

Being able to set up multiple mail-outs that will now go out automatically. Like b being able to see the reports fort feedback on if what I'm sending out is of use to the recipients.

Cons

Not sure all of the functionality yet....but will get there...still only a first time user.

Review Source

RV

Ryan V.  
Owner  
  
Used the software for: 2+ years

### "Amazing piece of software that keeps its promises"

April 17, 2018

5.0

Pros

Ease of use, simplicity, import/export features, messages-addresses-reports always ready and visible at glance.

Cons

The only, minor issue, is that you always have to check the sender email. There are no other issues, as far as I can notice.

Review Source

MR

Marco R.  
Web Developer  
Entertainment  
Used the software for: I used a free trial

### "Flexible tool for mail"

December 12, 2023

4.0

Pros

The speedy when launching the application.

Cons

The way to organize and filter by column. Not so easy to customize.

Review Source

AM

Ashley M.  
  
  
Used the software for:

### "Easy to use for first time users"

November 15, 2016

3.0

I send out newsletters and have a Mac. This has been a really good system for a first time user. It is also cost effective since goes by how many people are subscribers.

Pros

Ease of use

Cons

Not that many creative options

Review Source

Response from e3 Software

September 1, 2017

Thanks for the review, Ashley! We hope you get a chance to check out our latest update, Direct Mail 5.0. It packs a ton of new creative options and an expanded gallery of templates.

CA.

Ce Ann ..  
OWNER  
  
Used the software for: 2+ years

### "Looking for an Apple native app and does it better than Constant Contact or MailChimp? It's here!"

January 29, 2018

5.0

Pros

I have TOTAL control in all facets from creation to execution; publishing, campaign follow up, and the minutia details. All here

Review Source

SP

Sheri P.  
HSE Manager  
Chemicals  
Used the software for: I used a free trial

### "Direct Mail is a valuable tool to reach customers"

November 8, 2022

4.0

Good software if fully used to regularly contact targeted customers, especially for targeted events.

Pros

The event trigger function and maintenance of customer list

Cons

Not used enough at my organization to warrant training and cost

Review Source

VR

Verified Reviewer  
Owner  
Graphic Design  
Used the software for: 6-12 months

### "Starightforward, simple to use"

September 18, 2018

5.0

Brilliant

Pros

I can't beleive that you can create, customise and send email campaigns so easily

Cons

Nothing as yet; still working with it and have yet to discover a real issue.

Review Source

FS

Francesca S.  
Software Developer  
Information Technology and Services  
Used the software for: I used a free trial

### "Fantastico"

January 4, 2023

3.0

Pros

Ho utilizzato Direct Mail per la gestione della posta elettronica e mi ritengo soddisfatto del prodotto

Cons

Direct Mail è un prodotto poco conosciuto, credo possa essere pubblicizzato di più per favorirne l'utilizzo su larga scala

Review Source

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