---
title: "PAN Hospitality Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about PAN Hospitality Software - reviews, pricing plans, popular comparisons to other Point of Sale products and more."
source_url: "https://www.capterra.com/p/128357/PAN-Hospitality-Suite/"
page_type: "product"
language: "en"
---

# 

 PAN Hospitality Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

PAN Hospitality

## What is PAN Hospitality?

PANHospitality is the leading provider of a fully integrated Reservations, Management, Accounting and Operational Software solution for the Hospitality industry. All of the above and so many more features in one system. There is thus no need for any other software to manage your operation. Our clients range from small B & B's and Guesthouses to Lodges, larger Hotels, Resorts & Tour Operators.

## What is PAN Hospitality used for?

[Reservations](https://www.capterra.com/reservations-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Channel Management](https://www.capterra.com/channel-management-software/)

Top alternative

Featured

Overall rating

Based on 14 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for PAN Hospitality?[Manage this product listing](https://www.g2.com/products/pan-hospitality-suite/claim_requests/new?auto=true)

## PAN Hospitality Overview

Updated September 2026

AI summary

PAN Hospitality offers small and midsize businesses a Windows-based solution for managing hospitality property operations. Covering categories such as reservations, accounting, channel management, and point of sale, it provides features like billing, front desk, housekeeping, marketing automation, and guest experience tools. Optional capabilities include multi-property support, built-in accounting, loyalty programs, and integrations for diverse operational needs.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### PAN Hospitality

4.6 (14)

VS.

[4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (14)

Ease Of Use

4.6 (5,821)

Value For Money

4.7 (9)

Value For Money

4.6 (3,595)

Customer Service

4.8 (13)

Customer Service

4.7 (3,324)

## PAN Hospitality alternatives

[4.8 (1,193)](https://www.capterra.com/p/138689/Booqable/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.8 (431)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/128357/PAN-Hospitality-Suite/alternatives/)

## FAQs about PAN Hospitality

Overview

### Which roles and teams benefit most from PAN Hospitality?

PAN Hospitality is most used by finance and accounting teams, hotel operations managers, and front desk staff who need connected control over daily hospitality workflows. General managers and owners use it to monitor performance and reporting, while admin and systems managers support billing, reservations, records, and operational efficiency.

Answer based on 14 reviews

Overview

### What company size and specific industries is PAN Hospitality built for?

PAN Hospitality is designed for small and medium-sized enterprises in the hospitality sector, especially property owners and managers who need real-time reporting to support business decisions. It fits organizations that manage hospitality properties and want clearer oversight of daily operations and performance.

Features and Usability

### What are the key features of PAN Hospitality?

PAN Hospitality offers reservations management, room booking, availability management, and rate management for lodging operations. It also includes front desk management, housekeeping management, channel management, and online booking, plus accounting, billing and invoicing, payment processing, reporting and analytics, and third-party integrations.

Getting Started and Support

### What training and onboarding options does PAN Hospitality offer?

PAN Hospitality provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, and documentation offers written reference material for self-paced review and ongoing use.

Getting Started and Support

### What customer support options does PAN Hospitality offer?

PAN Hospitality provides 24/7 live rep support and chat. Support is available through these channels for users who need direct assistance. No reviewer feedback about response speed, helpfulness, or common support issues is available in the catalog data.

## Features

AI summary

Based on 2,081 Point of Sale reviews

Capterra data shows that buyers of hospitality property management software rank the following features as their top priorities:

-   **Reservations Management** (**63%** of reviewers rated this feature as critical)
-   **Calendar Management** (**64%**)
-   **Online Booking** (**58%**)

PAN Hospitality supports all three features that reviewers rate most highly: **Reservations Management**, **Calendar Management**, and **Online Booking**. Together, these capabilities help properties manage bookings accurately, keep availability up to date, and accept reservations through online channels, allowing teams to reduce manual work and deliver a smoother guest booking experience.

Access Controls/Permissions

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Booking Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, update, and manage bookings, itineraries, and reservations

Calendar Sync

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Synchronize with other calendars to view mutual availability and schedules

Customer History

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Access previous interactions or concerns to maintain customer relationships

Inventory Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

SMS Messaging

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Send messages via SMS

PAN Hospitality 101 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- Accounts Payable: Track money owed to a company's creditors/suppliers
- Accounts Receivable: Track outstanding invoices and the money owed from clients
- Activities Booking: Allows businesses to offer customers reservations for a variety of activities.
- API: Application programming interface that allows for integration with other systems/databases
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements
- Barcode Recognition: The ability to identify a barcode on or within an image or packaging
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests
- Budgeting/Forecasting: Create budgets based on historical data and future projections
- Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Categorization/Grouping: Organize and group data or items based on various criteria
- Catering Management: Manage catering operations/processes
- Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance
- Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project
- Customer Accounts: Record customer information, purchase history, and other notes
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Document Storage: Store and organize documents in a centralized system
- Email Templates: Pre-made examples and templates for emails
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Estimating: Estimate expected cost based on various factors before a project begins
- Extended Stay: Long term accommodation for guests
- Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- Financial Reporting: Generate reports to assess the financial performance of an organization
- Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history
- For Vacation Rentals: Designed for vacation rentals
- Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests
- GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations
- General Ledger: Centralized accounting record which tracks all financial transactions
- Group Reservations: The ability to reserve times in groups.
- Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services
- Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff
- Income & Balance Sheet: A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made
- Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc.
- Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Multi-Currency: Manage and handle various international currencies
- Multi-Location: Manage and support multiple locations
- Multi-Property: More than one location
- Online Booking: Book meetings and appointments through a website or digital platform
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Order Processing: Send / receive, process, and execute orders
- Order Tracking: Track orders throughout the fulfillment process
- Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more
- Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments
- Payment Processing: Accept, record, and reconcile financial transactions
- Payment Reconciliation: Reconcile payments with corresponding invoices or orders for accounting purposes
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Profit/Loss Statement: A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time
- Project Accounting: Manage and track financials on a project-to-project basis
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
- Rate Management: Track/optimize rates in relation to usage
- Ratings/Reviews: Ratings/Reviews
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Receipt Management: Upload, track, and submit receipts in a central database
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reorder Management: Purchase and replenish product stock based on inventory levels and needs
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event
- Restaurant POS: Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants
- Retail POS: For retailers
- Returns Management: Track and facilitate returns of products sold
- Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue
- Revenue Recognition: An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it.
- Reviews Management: Track and monitor reviews of products or services
- Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Single Property: One location
- SMS Messaging: Send messages via SMS
- Spa/Activity Management: Manage operations/processes associated with spas and other hotel activities
- Stock Management: Manage the buying, selling, and holding of stocks
- Supplier Management: Manage all supplier data and operations
- Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance
- Third Party Booking: Allows bookings to be made through a third party service
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Website Integration: Seamlessly integrates with 3rd party websites

---

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Features

4.4 (11)

4.4

Based on 11 reviews

## Pricing

Value for money

4.7 (9)

### Starting price

Free trial not available

Value for money

4.7 (9)

4.7

Based on 9 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.8 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (13)

4.8

Based on 13 reviews

## User reviews

Overall rating

4.6

Based on 14 reviews

Filter by rating

5(10)

4(3)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

VG

Valentino G.

Front Desk Officer

Hospitality

### "PAN HOSPITALITY REVIEW"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 26, 2025

My experience was awesome and i've enjoyed using PAN Hospital for the past 3years.I enjoy using it on daily basis.

Pros

Its simplicity and user interface made it easier to use,and yes it was the value of money paid.Easy to use and well detailed.

Cons

Small or medium scale hotels can use PAN hospitality. I love the user interface as is it makes navigation easy.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CS

Candice S.

Systems Manager

Hospitality

### "MORE Family Collection review"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

December 4, 2020

I find PANstrat works more for a single property reservation rather than a multi-property.

Pros

Simple to book off availability screen. Easy to navigate. On the availability screen, we are able to see current bookings in the system for a specific date and we are able to go into every booking from this screen, this helps us cross sell and not just turn away bookings. We are able to set our deposit groups and use them effectively.

Cons

Rate build - cannot build our promotions. Different rate plans for per person, single and children which is time consuming and we end up with way more rate plans than we need. We cannot set up parameters on the rates itself such as when do certain rates pull up and when they don't. Syncing issues. Guest lists have to be entered for each property on a multi-property reservation. The system does not have a smart and easy search engine for existing profiles when you are on the guest list. Cancelled slashes on a booking does not stand out and becomes too confusing when there are many slashes on a booking. There are a lot of things that you have to do on the CRS and also on each property which is so time consuming, like with adding deposit groups, have to be done on CRS and property level.

Reasons for choosing PAN Hospitality

Cost effective and at the time, we believed it met most of our multi-property needs.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

LR

Lene R.

Manager

Hospitality

### "Most Efficient Software On The Market"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 3, 2020

100%

Pros

It does everything, all in 1. All systems are integrated through Pan, from the housekeeping department, Kitchen, stock, front of house, reservations, bookkeeping, POS, inventory, Pan really does it all! The support team is awesome and always there to assist.

Cons

The hanging of the system and the fact that we have to Ctrl, Alt Delete on a regular basis and restart the program.

Switched from

[NightsBridge](https://www.capterra.com/p/191455/NightsBridge/)

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

December 10, 2020

Dear Lene, Thank you so much for your kind words and the great review. We absolutely agree - PAN really does it all and our team is amazing! Your system that "hangs" sounds like it is probably a network / connection issue. We will personally give you a call to see if we can help identify the problem but you might have to get your IT technician involved. Please do take care and stay safe Yours in Hospitality #panteam #panfamily

GD

Gerber D.

Finance Manager

Hospitality

### "Good support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 25, 2020

Good product backed by good customer service

Pros

The software is easy to use, it has flexible reporting capabilities and excellent round the clock support

Cons

The installation process is somewhat cumbersome but once it is up and running that is not something you need to worry about.

Reasons for choosing PAN Hospitality

Support and ease of use

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

December 2, 2020

Hallo Gerber, thank you for leaving such a nice review. We are glad that you find value in our software package, especially with regard to reporting and our level of support. We remain committed to our clients, now more than ever!

ER

Elandi R.

Operations

Hospitality

### "PAN Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 25, 2020

The reports and integration are amazing. The support we receive from PAN is of exceptional quality.

Pros

The integration of accounting, reservations and stock is very impactful. It is very user friendly and the integration with our existing business was very easy

Cons

There is nothing at this stage that concern us

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

December 2, 2020

Dearest Elandi, thank you so much for your kind words. We really appreciate you taking the time to share your experience with PAN. Being fully integrated is definitely a huge advantage! Our dedicated staff will be pleased to learn of your high praise. Thank you.

LR

Lesley R.

hotel owner

Hospitality

### "Hotel software review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 25, 2019

Our lodge has been using this software for more than 20 years. We have seen the package develop and add many features over the years. We are totally dependent on our computerized system and would not consider a change. It has been of huge benefit to our company.

Pros

Panstrat is a reservations package that is integrated with the accounting function. As such it is a "one stop shop" that provides all that is needed by a hotel from processing an invoice to being able to download management reports and stats.

Cons

No sytem with this functionality can be simple. It takes focus and some intelligence to operate, but that said the support teal is always available to assist with any difficulties.

Reasons for choosing PAN Hospitality

We chose PAN Hospitality suite because it was a fully integrated system that fulfilled all our requirements and because they showed a caring and considerate attitude to loading and training our staff on this new system.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 12, 2019

Dearest Lesley, Your review made our day! Thank you so much for taking the time to leave us such an amazing review. We agree with you 100% - PAN offers a "one stop shop"! We count ourselves lucky with customers like you. We look forward to working with you on a continued basis.

CA

Cady A.

Admin manager

Hospitality

### "Not bad"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

July 25, 2019

Pan is assisting in running the back end, reservations, stock etc. Not a bad product taken me a while to get a hang of it but knowing the program now, I can say it's really not bad.

Pros

I like that fact that all aspects such as your accounting, stock, pos & reservations are all in one program

Cons

I used to work on apex and find that pan is not as user friendly, there are a lot of buttons to click, just to many things to do to execute a simple task. Many little things can be done to improve pan

Switched from

[NebulaPMS](https://www.capterra.com/p/123266/Apex-Property-Management-System/)

Last company I worked at had this system.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 12, 2019

Dearest Cady, PAN is a fully integrated, live system and includes running all aspects of establishment as you duly noted. Because of the accounting foundation PAN is built on and the many security measures in place it might take a few more clicks. Feedback like this helps us constantly improve our product by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this response. We would love to hear from you regarding the items you would like to see us improve on. Thank you and yes, the more you work on PAN the easier it becomes.

LV

Leandri V.

Financial Manager

Hospitality

### "Sefapane Lodge and Safaris Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 26, 2019

Very happy and will recommend to others.

Pros

User friendly All in one product from accounting to reservations, stock and point of sale all integrated.

Cons

We struggle a bit with reporting outcomes for reservations, this might also be because of our complex setup.

Switched from

[Pastel](https://www.capterra.com/p/176456/Pastel/)

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 5, 2019

Leandri, we are delighted to hear that you will recommend us. Thank you so much for the wonderful review we are so grateful for your kind words.

CC

Chad C.

Assistant Accountant

Hospitality

### "The Last Word Hospitality Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 26, 2019

We've come a long way with Panstrat and they are very personable and have developed features and reports etc as we have gone along. Their training was very good for me personally and has helped me in accounting as well.

Pros

It's very easy to use and the interface is user friendly. The customer support is very helpful and a solution can always be found.

Cons

Sometimes the reports I require are not exportable (but this can be modified by the development team).

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 5, 2019

Chad, thank you for leaving such a nice review. We are glad that you find value in PAN and our training. Our dedicated staff will be pleased to learn of your high praise.

CK

Christiaan K.

manager

Hospitality

### "Pan Hospitality "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 26, 2019

Software is amazing, and the staff feels like family

Pros

Pan Hospitality is user-friendly, combats fraud, and is developed in such a way that the steps and processes are logical. The reporting is fantastic and has a lot of functions that one can use.

Cons

The fact that everything can be done on one screen, but then again the steps that one need to follow are logical

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 5, 2019

Christiaan, thank you so much for your kind words. We really appreciate you taking the time to share your experience with PAN and we agree, we are family!

[View all Reviews](https://www.capterra.com/p/128357/PAN-Hospitality-Suite/reviews/)

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