# PAN Hospitality Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about PAN Hospitality Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more. Source: https://www.capterra.com/p/128357/PAN-Hospitality-Suite --- # PAN Hospitality Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) PAN Hospitality ## What is PAN Hospitality? PANHospitality is the leading provider of a fully integrated Reservations, Management, Accounting and Operational Software solution for the Hospitality industry. All of the above and so many more features in one system. There is thus no need for any other software to manage your operation. Our clients range from small B & B's and Guesthouses to Lodges, larger Hotels, Resorts & Tour Operators. ## What is PAN Hospitality used for? [Reservations](https://www.capterra.com/reservations-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Channel Management](https://www.capterra.com/channel-management-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PAN Hospitality?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.panstrat.co.za&name=PAN Hospitality) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PAN Hospitality 4.6 (14) VS. [4.8 (1,144)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (14) Ease Of Use 4.8 (5,762) Value For Money 4.7 (9) Value For Money 4.7 (3,545) Customer Service 4.8 (13) Customer Service 4.8 (3,276) ## PAN Hospitality alternatives Highest Rated [4.8 (1,539)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (1,289)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.4 (467)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.8 (428)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/128357/PAN-Hospitality-Suite/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Booking Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Calendar Sync 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Synchronize with other calendars to view mutual availability and schedules Customer History 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access previous interactions or concerns to maintain customer relationships Inventory Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply SMS Messaging 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Send messages via SMS PAN Hospitality 101 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Track money owed to a company's creditors/suppliers Track outstanding invoices and the money owed from clients Allows businesses to offer customers reservations for a variety of activities. Application programming interface that allows for integration with other systems/databases Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Compare and match accounting/financial records with corresponding bank statements The ability to identify a barcode on or within an image or packaging Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Keep notes on the specifics of a reservation including customer information and special requests Create budgets based on historical data and future projections Accounting functionality within the system, not requiring integration with third-party tools Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Organize and group data or items based on various criteria Manage catering operations/processes Manage various distribution channels, build relations with channel partners, and track their performance Process to track, record, and analyze expenses that occurred over the entire duration of a given project Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Store and organize documents in a centralized system Pre-made examples and templates for emails Track employee schedules, availability, and performance across projects and tasks Estimate expected cost based on various factors before a project begins Long term accommodation for guests Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk Plan, manage, and track the financial activities of an individual or organization Generate reports to assess the financial performance of an organization Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Designed for vacation rentals Check guests in and out, issue key cards, schedule wake up calls, or other requests Global distribution system used by online travel agencies to track availability and manage reservations Centralized accounting record which tracks all financial transactions The ability to reserve times in groups. Capture guest experience at a granular level and utilize data to deliver tailored services Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Creation, processing, verification, and execution of invoices till the payment is made Collect, organize, and track inventory/product data including item numbers, descriptions, etc. Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Manage, maintain and track the performance of assets and equipment Automate workflows and trigger campaigns based on customer actions Manage and handle various international currencies Manage and support multiple locations More than one location Book meetings and appointments through a website or digital platform Manage and track customer orders for goods, investments, or any other purchases Send / receive, process, and execute orders Track orders throughout the fulfillment process Automate order processes to improve operational efficiency in fulfillment, shipping, and more Tracking, managing, and initiating the transfer of funds for overdue customer payments Accept, record, and reconcile financial transactions Reconcile payments with corresponding invoices or orders for accounting purposes Accept and process customer payments for products or services using hardware and software A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time Manage and track financials on a project-to-project basis Create, send, and track purchase orders and their statuses Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Track/optimize rates in relation to usage Ratings/Reviews Receive data and information in real time Active reporting of data and metrics Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database Timed notification for any upcoming task, deadline, appointment, or activity Purchase and replenish product stock based on inventory levels and needs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants For retailers Track and facilitate returns of products sold Monitor sales and make necessary adjustment in order to increase demand and revenue An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it. Track and monitor reviews of products or services Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Reports specific to sales analysis for trends and strategies One location Send messages via SMS Manage operations/processes associated with spas and other hotel activities Manage the buying, selling, and holding of stocks Manage all supplier data and operations Implementation of various strategies to manage tax obligations via planning and maintaining compliance Allows bookings to be made through a third party service Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.4 (11) 4.4 Based on 11 reviews ## Pricing Value for money 4.7 (9) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.7 (9) 4.7 Based on 9 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (13) 4.8 Based on 13 reviews ## User reviews Overall rating 4.6 Based on 14 reviews Filter by rating 5(10) 4(3) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent VG Valentino G. Front Desk Officer Hospitality ### "PAN HOSPITALITY REVIEW" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 26, 2025 My experience was awesome and i've enjoyed using PAN Hospital for the past 3years.I enjoy using it on daily basis. Pros Its simplicity and user interface made it easier to use,and yes it was the value of money paid.Easy to use and well detailed. Cons Small or medium scale hotels can use PAN hospitality. I love the user interface as is it makes navigation easy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CS Candice S. Systems Manager Hospitality ### "MORE Family Collection review" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 December 4, 2020 I find PANstrat works more for a single property reservation rather than a multi-property. Pros Simple to book off availability screen. Easy to navigate. On the availability screen, we are able to see current bookings in the system for a specific date and we are able to go into every booking from this screen, this helps us cross sell and not just turn away bookings. We are able to set our deposit groups and use them effectively. Cons Rate build - cannot build our promotions. Different rate plans for per person, single and children which is time consuming and we end up with way more rate plans than we need. We cannot set up parameters on the rates itself such as when do certain rates pull up and when they don't. Syncing issues. Guest lists have to be entered for each property on a multi-property reservation. The system does not have a smart and easy search engine for existing profiles when you are on the guest list. Cancelled slashes on a booking does not stand out and becomes too confusing when there are many slashes on a booking. There are a lot of things that you have to do on the CRS and also on each property which is so time consuming, like with adding deposit groups, have to be done on CRS and property level. Reasons for choosing PAN Hospitality Cost effective and at the time, we believed it met most of our multi-property needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LR Lene R. Manager Hospitality ### "Most Efficient Software On The Market" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2020 100% Pros It does everything, all in 1. All systems are integrated through Pan, from the housekeeping department, Kitchen, stock, front of house, reservations, bookkeeping, POS, inventory, Pan really does it all! The support team is awesome and always there to assist. Cons The hanging of the system and the fact that we have to Ctrl, Alt Delete on a regular basis and restart the program. Switched from [NightsBridge](https://www.capterra.com/p/191455/NightsBridge/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 10, 2020 Dear Lene, Thank you so much for your kind words and the great review. We absolutely agree - PAN really does it all and our team is amazing! Your system that "hangs" sounds like it is probably a network / connection issue. We will personally give you a call to see if we can help identify the problem but you might have to get your IT technician involved. Please do take care and stay safe Yours in Hospitality #panteam #panfamily GD Gerber d. Finance Manager Hospitality ### "Good support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 25, 2020 Good product backed by good customer service Pros The software is easy to use, it has flexible reporting capabilities and excellent round the clock support Cons The installation process is somewhat cumbersome but once it is up and running that is not something you need to worry about. Reasons for choosing PAN Hospitality Support and ease of use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 2, 2020 Hallo Gerber, thank you for leaving such a nice review. We are glad that you find value in our software package, especially with regard to reporting and our level of support. We remain committed to our clients, now more than ever! ER Elandi R. Operations Hospitality ### "PAN Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 25, 2020 The reports and integration are amazing. The support we receive from PAN is of exceptional quality. Pros The integration of accounting, reservations and stock is very impactful. It is very user friendly and the integration with our existing business was very easy Cons There is nothing at this stage that concern us Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 2, 2020 Dearest Elandi, thank you so much for your kind words. We really appreciate you taking the time to share your experience with PAN. Being fully integrated is definitely a huge advantage! Our dedicated staff will be pleased to learn of your high praise. Thank you. LR Lesley R. hotel owner Hospitality ### "Hotel software review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 25, 2019 Our lodge has been using this software for more than 20 years. We have seen the package develop and add many features over the years. We are totally dependent on our computerized system and would not consider a change. It has been of huge benefit to our company. Pros Panstrat is a reservations package that is integrated with the accounting function. As such it is a "one stop shop" that provides all that is needed by a hotel from processing an invoice to being able to download management reports and stats. Cons No sytem with this functionality can be simple. It takes focus and some intelligence to operate, but that said the support teal is always available to assist with any difficulties. Reasons for choosing PAN Hospitality We chose PAN Hospitality suite because it was a fully integrated system that fulfilled all our requirements and because they showed a caring and considerate attitude to loading and training our staff on this new system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 12, 2019 Dearest Lesley, Your review made our day! Thank you so much for taking the time to leave us such an amazing review. We agree with you 100% - PAN offers a "one stop shop"! We count ourselves lucky with customers like you. We look forward to working with you on a continued basis. CA Cady A. Admin manager Hospitality ### "Not bad" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 25, 2019 Pan is assisting in running the back end, reservations, stock etc. Not a bad product taken me a while to get a hang of it but knowing the program now, I can say it's really not bad. Pros I like that fact that all aspects such as your accounting, stock, pos & reservations are all in one program Cons I used to work on apex and find that pan is not as user friendly, there are a lot of buttons to click, just to many things to do to execute a simple task. Many little things can be done to improve pan Switched from [NebulaPMS](https://www.capterra.com/p/123266/Apex-Property-Management-System/) Last company I worked at had this system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 12, 2019 Dearest Cady, PAN is a fully integrated, live system and includes running all aspects of establishment as you duly noted. Because of the accounting foundation PAN is built on and the many security measures in place it might take a few more clicks. Feedback like this helps us constantly improve our product by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this response. We would love to hear from you regarding the items you would like to see us improve on. Thank you and yes, the more you work on PAN the easier it becomes. LV Leandri v. Financial Manager Hospitality ### "Sefapane Lodge and Safaris Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2019 Very happy and will recommend to others. Pros User friendly All in one product from accounting to reservations, stock and point of sale all integrated. Cons We struggle a bit with reporting outcomes for reservations, this might also be because of our complex setup. Switched from [Pastel](https://www.capterra.com/p/176456/Pastel/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 5, 2019 Leandri, we are delighted to hear that you will recommend us. Thank you so much for the wonderful review we are so grateful for your kind words. CC Chad C. Assistant Accountant Hospitality ### "The Last Word Hospitality Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 26, 2019 We've come a long way with Panstrat and they are very personable and have developed features and reports etc as we have gone along. Their training was very good for me personally and has helped me in accounting as well. Pros It's very easy to use and the interface is user friendly. The customer support is very helpful and a solution can always be found. Cons Sometimes the reports I require are not exportable (but this can be modified by the development team). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 5, 2019 Chad, thank you for leaving such a nice review. We are glad that you find value in PAN and our training. Our dedicated staff will be pleased to learn of your high praise. CK Christiaan k. manager Hospitality ### "Pan Hospitality " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2019 Software is amazing, and the staff feels like family Pros Pan Hospitality is user-friendly, combats fraud, and is developed in such a way that the steps and processes are logical. The reporting is fantastic and has a lot of functions that one can use. Cons The fact that everything can be done on one screen, but then again the steps that one need to follow are logical Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 5, 2019 Christiaan, thank you so much for your kind words. We really appreciate you taking the time to share your experience with PAN and we agree, we are family! [View all Reviews](https://www.capterra.com/p/128357/PAN-Hospitality-Suite/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)