# Sprigg Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Sprigg the right Performance Management System solution for you? Explore 42 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/128360/Pipedrive/reviews --- Sprigg 4.4 (42) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Sprigg Ease of use 4.2 Customer Service 4.6 ## Pros and Cons in Reviews TG Tammy G Manager, Human ResourcesGovernment Administration, 51 - 200 employeesUsed the software for: More than 2 years. “What I like most is the ease of delivering the information to many users and guidance it gives to managers and employees on the importance and details of reviews and the parts of them.“ December 3, 2020 SC Sona C VP People & CultureInsurance, 11 - 50 employeesUsed the software for: More than 2 years. “Some features are not as user-friendly so we have to ask for help. “ September 19, 2022 MS MIke S PresidentHuman Resources, 51 - 200 employeesUsed the software for: More than 2 years. “In almost all of our applications we have simplifies and reduced administrative burden and costs compared to existing processes.“ July 2, 2020 LF Leah F General DirectorHospitality, 2 - 10 employeesUsed the software for: Less than 6 months. “Right now I have not found any aspect of the software that I do not like or find difficult to navigate.“ July 22, 2020 CC Caroline C HR GeneralistHuman Resources, 11 - 50 employeesUsed the software for: More than 2 years. “The system is very user-friendly in comparison to other softwares and employees can log on from anywhere remotely and from any device.“ July 20, 2020 JS Joanna S H/R ManagerComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “We merged with another company and they provided new training for our new larger staff“ July 7, 2020 ## Showing most helpful reviews Showing 1-25 of 42 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GC Gavin C. HR Manager Human Resources Used the software for: 2+ years ### "A Sensible Solution for Start-ups, Small and Mid-Sized Businesses" July 8, 2020 4.0 Overall I have found that Sprigg is relatively easy to administer, customize and train users on. The customer support is quite responsive and open to feedback, including development/enhancement requests. Pros Relatively easy to customize, implement and train users to start using right away. For users it is mostly intuitive and has lots of resources built in relating to Help and next-level customer support. The time-off program administration, performance appraisals and developmental/training plans are some of the most useful features to start using quickly. Cons It does not include a time and attendance system, which would be useful for hourly employees. Also the MyTime (time-off administration) feature is designed mostly for salaried employees that are allotted a set number of vacation or sick days at the beginning of the year. Currently it is somewhat cumbersome to update time-off allocation data for hourly employees that are set up to accrue time-off throughout the year. Review Source Response from SpriggHR July 15, 2020 Thanks Gavin! Great thoughts on the hourly function for the My Time feature - I know it's on deck to be added! Thanks again for taking the time to share your thoughts. JS Joanna S. H/R Manager Computer Software Used the software for: 2+ years ### "Makes Vacation Planning a breeze" July 7, 2020 5.0 Their Customer service has been great. We merged with another company and they provided new training for our new larger staff Pros We find that the ease of use for both admin and users are simple to use for the vacation tracking. it makes it easy to see at a glance allotments and usage Cons Some of the review process' are more complicated and requires a "buy-in" from your top management to make sure people are using it Review Source Response from SpriggHR July 16, 2020 Many thanks for your post Joanna. Good to see the My Time feature is meeting your needs. We are here to support you at any time in creating that intuitive Review process experience - it's important to us any and all users can easily navigate the system and we honestly welcome your insights and further feedback. Thanks for taking the time and letting us know. TS Tyler S. Director of Culture and Team Retail Used the software for: 6-12 months ### "Great for basic management" August 18, 2017 3.0 I like the software and for performance management, it works good. It's difficult when you have several systems and at times is seen as redundant to the team. We measure on hard number KPI's and those are hard to "weigh" in this system. Pros Love the ability to API with our system. We like the functionality of setting meetings and putting in goals. Cons Can't print out the org chart to share. Weights on goals are good but would prefer the option to put in hard KPI's and track to those instead. Review Source Response from SpriggHR November 11, 2020 Many thanks for your candour Tyler, it's this kind of transparency that has us continually improving. API is no doubt an essential in this space! Thanks again RC Ron C. CFO Real Estate Used the software for: 2+ years ### "Easy to use system with tons of benefits" July 2, 2020 4.0 In general, being able to standardize the annual review and goal setting has been a huge benefit to our organization. Most of our employees rate Sprigg a 10 out of 10, so we have been very happy and would highly recommend to any organization. Pros The software provides a one-stop cloud-based platform for our annual performance evaluations and goal-setting process. The system is easily implemented across all of our departments and locations. This will be our fifth year using Sprigg, and having employee history all in one location makes for a very efficient process. Cons At times, the end-users struggle a bit with navigating the software. There are several ways to get to the same place within Sprigg, which is a benefit, but people do get confused as to how the process works. I've suggested a few changes to the software through the support desk. Sprigg seems receptive to implementing by suggestions, but that process has been slow to move forward. Review Source Response from SpriggHR July 16, 2020 Thanks very much Ron for your posted Review. Given our core business is Performance Management, it's great to see our clients utilizing and gaining the benefits of centralizing, accessing and managing employee data. Great feedback on speed of pace for changes, thank you for the heads up here - we will do a better job in pushing changes forward and keeping you in the loop. Great to hear the employees have received Sprigg so well - thanks again. MV Michelle V. HR Director Financial Services Used the software for: 1-2 years ### "Has made life in HR much easier!" September 15, 2022 5.0 Overall, love Sprigg and would be lost without it! Pros Sprigg is user-friendly with some of the best product support I have ever experienced. It is intuitive, clear, and whenever there is a question or issue, support is complete and VERY fast. Cons I would like to see the reporting be a little more practical - and perhaps run reports for defined dates instead of a full year. Review Source Response from SpriggHR September 20, 2022 Thank you Michelle, we really appreciate hearing back from our key clients such as yourself - it's always critical to know that our support is best in class and that ease of use is at the top of what works really well! WZ Wendy Z. Senior Benefits Administrator/Team Leader Insurance Used the software for: 2+ years ### "Sprigg Review" July 7, 2020 4.0 In my role, I simply need to use it to ensure my goals are met and to track vacations. I have used it for many years and it has been overall helpful to keep me on track. Pros I like the fact that I can refer to a system that tracks my goals set my management and that I get feedback from them through the year. I also like the vacation tracking feature to ensure that people are getting their days and there is no dispute on what is available. Cons I do not like when we have to work on our self evaluations at the end of the year. The goals and development plans could be intertwined to make it easier. I feel that some questions in each category are linked or repetitive. For Vacation tracking, I do not like that the End date does not change to the month entered in the start date and that you have to Submit for approval after you requested it. Review Source Response from SpriggHR July 15, 2020 Hi Wendy! Thank you so much for your feedback here - it's a great thought to tie Reviews and Dev Plans together. I believe we will make this an option in the Admin Panel as you are not the first to suggest this. By design, our original thinking was that Dev Plans could take place as a Succession Planning event or even a Performance development issue which is why they are currently separated from Reviews. I totally understand the link though as it keeps the whole Performance Management cycle continuous. Thanks again! TG Tammy G. Manager, Human Resources Government Administration Used the software for: 2+ years ### "Sprigg Software Review from a long time user" December 3, 2020 5.0 For a small organization, this has really streamlined the performance review process! It makes the process so much easier for all that are involved. Pros What I like most is the ease of delivering the information to many users and guidance it gives to managers and employees on the importance and details of reviews and the parts of them. Cons What I like least about the software is there isn't a how to guide so to speak. I would like there to be more direction or a how-to manual for administrators instead of calling for help each time. I like flow chart of how the program is used, but it is also confusing. Reason for choosing Sprigg It was purchased prior to my arrival. Review Source Response from SpriggHR December 4, 2020 Thank you Tammy so much for your review! If you check the online Help Centre, you should be able to view lots of "How-To" guides including one for Administrators. Please let us know if you need anything! Thanks again :) RB Ryan B. Director, People & Culture Non-Profit Organization Management Used the software for: 6-12 months ### "Excellent Software for a small to mid-size organization!" October 25, 2021 4.0 Wonderful customer service, very intuitive software that keeps my employees organized via many features and integrated into our email. Pros There are a ton of features and all are easy to use. I love the fact that it is a one pay full feature use, unlike other software products that have many tiers to get the stuff you will use. Cons Would recommend a bit more graphic design that is customizable for the individual firm to fit their styling. Reason for choosing Sprigg One price all features Review Source Response from SpriggHR November 1, 2021 Many thanks Ryan for your Review - great to hear the spectrum of features are broad enough and that the bundling of functionality to price is being well received. Thanks for the shared insight on graphics; it's actually on our roadmap to improve upon the User Interface. Thanks again and really glad to be working with you! MK Monika K. Human Resources Manager Human Resources Used the software for: 2+ years ### "Great product!" July 8, 2020 4.0 Predominately use it for tracking vacation and leaves. It's a great offering for SMEs as they typically don't utilize bigger HRIS systems. Pros Tracking time off - vacations, sick days and other leaves. A lot of smaller companies use paper based still and this has made the process much more efficient. Cons We have had issues when updating vacation allotments before however the customer service team has always helped to resolve. Reason for choosing Sprigg Company was not using anything prior. It's a good product to target the small/mid size companies that are not able to utilize or have the budget for a larger HRIS. Review Source Response from SpriggHR July 15, 2020 Thanks Monika for sharing your insights here - so great to hear from our clients on all aspects of the product and to have your feedback for the Client Service Team - they really are a great group who care. CR Carly R. Business Operations Specialist Telecommunications Used the software for: 2+ years ### "Sprigg Feedback" December 3, 2020 5.0 very positive Pros I like how user friendly and customizable this software is. has been easy and relatively straight forward to use for myself as administrator and my coworkers as general users. Cons N/A. i only wish time off request emails had more details in the body of the email. Review Source Response from SpriggHR December 4, 2020 Thank you Carly for your review, it makes us so happy to hear that people find it so user friendly! LC Lauren C. Operations Manager Construction Used the software for: Less than 6 months ### "Sprigg Review" September 16, 2022 4.0 Vacation planning has been much easier and our employees are loving that they have more control and visibility around their time off. This has helped everyone with scheduling and project planning. Pros As an Administrator, Team Time is my best friend! You can easily see the employees who are off at any given time. I also like that employees can see when each other are off so that they can provide support where needed. Cons When an employee is part of several teams/categories and there are changes to his/her vacation schedule, we (employee, administrator, and all managers) get several emails all at once - one for each team that the employee is part of. It would be nice if we just received the single email notification. Review Source Response from SpriggHR September 20, 2022 Hi Lauren, thank you so much for that very valuable feedback on email blasts during vacation changes! We absolutely love to hear your thoughts and comments as it's instrumental to keeping us a-tuned to our clients' needs! MC Michael C. President and CEO Automotive Used the software for: 2+ years ### "Management accountability" July 26, 2020 5.0 We were early adopters but overall experience has been positive - Both from a functionality and support perspective. Pros Created the discipline within our organization to formalize meaningful Associate Performance Reviews while encouraging two way dialogue between Manager and subordinate. Cons Can't really think of anything. Would need to canvas some of my people for their opinions. Review Source Response from SpriggHR November 11, 2020 Michael, many thanks - as our longest standing client, it's always so reaffirming that Reviews continue to push forward as do performance conversations. BC Bruce C. Partner Investment Management Used the software for: 2+ years ### "Great product, very simple to use and take little time to navigate-saved us a lot of time vs paper" August 25, 2017 5.0 We cut our time way down on getting reviews turned around. We were able to pull reports and keep up an eye on other managers input - feedback was way up and people were talking a lot more Pros Time savings, reduced paper-shuffle, easy to see where the goals are at progress-wise and ability to link the employee goals to corporate goals Cons Can't think of anything specific - maybe some videos to help remind me on how to make use of certain features - great if client service was available in Spanish Review Source Response from SpriggHR November 11, 2020 Thanks Bruce, we've worked together a lot of years and your ongoing input has always helped us up our game! LF Leah F. General Director Hospitality Used the software for: Less than 6 months ### "SpriggHR is Fantastic" July 22, 2020 5.0 SpriggHR is helping us to become more organized and providing accountability for our organization in our goal setting and timelines for employee reviews. Pros SpriggHR is changing our workplace and helping to organize our organization in a way that we have never had before. The features that we have used so far and very intuitive. Cons Right now I have not found any aspect of the software that I do not like or find difficult to navigate. Review Source Response from SpriggHR November 11, 2020 Thank you Leah! so great to read that Sprigg is helping you get your organization on track! SA Suzanne A. Director, Human Resources Automotive Used the software for: 2+ years ### "An inexpensive alternative that is critical to your organization" December 13, 2022 5.0 Pros The software is very easy to setup and implement. Help guides and technical support are amazing. A very easy HRIS to use. Great for small to medium sized companies to use. Cons No APP for smartphones. Would like to see more options /categories / folders for storing company information. Would like to see more customization possibilities in the e-files. Review Source Response from SpriggHR December 14, 2022 Thank you so much Suzanne for your feedback, we are so happy to read comments and suggestions such as these. Love the idea of building out the e-files further, great thought and one we will certainly review. KL Kelsey L. HR Director Human Resources Used the software for: 2+ years ### "Sprigg Review" November 24, 2022 4.0 Documenting performance is a big one. Managing carry over vacation time as well. Pros Vacation tracking and Performance Management I have found to be the most impactful aspects of Sprigg. The ability to track vacation and performance without using any paper is amazing! Cons The black out days that you've recently included will be great. Can't think of anything else! Review Source Response from SpriggHR November 25, 2022 Thank you so much Kelsey for your feedback. It's always reassuring to hear how the transition from paper to online has its benefits. We have certainly enjoyed working with you and appreciate your comments and suggestions. SC Sona C. VP People & Culture Insurance Used the software for: 2+ years ### "Sprigg HR - great for small businesses looking for a platform to help administer HR Policies" September 19, 2022 4.0 We are very satisfied with the overall value and the excellent customer service. Pros Time tracking. And, the amazing customer support we get. Cons Some features are not as user-friendly so we have to ask for help. Luckily the customer support is excellent. Some of this is our own doing since our fiscal does not follow a calendar year. Sprigg is open to feedback and has implemented changes in response. Review Source Response from SpriggHR September 20, 2022 Thank you Sona, for your kind words - we do work pretty hard over here at SpriggHR to support our clients and with an eye on simplicity - we'd love to hear the specifics on what makes anything counter-intuitive. MH Mary-Anne H. HR Manager Automotive Used the software for: 6-12 months ### "Sprigg Review" October 5, 2021 5.0 We have had a very positive experience with Sprigg. We have almost completed our annual performance reviews for this year and our associates found it a smooth and straightforward process. The staff at Sprigg are very helpful, knowledgeable and always a pleasure to talk to! Pros The Sprigg software is very straight forward and easy to use. There have been a few instances where we have requested adjustments be made to the software and the Sprigg staff have been excellent in listening and working with us to meet our needs. Cons In terms of performance reviews, it would be beneficial if we could move away from printing reviews on actual paper and instead doing the whole process online. This would alleviate some printing issues that we experienced as well as save a lot of paper. Something maybe Sprigg can consider for the future. Review Source Response from SpriggHR October 18, 2021 Hi Mary-Anne, Thank you so much for taking the time provide us a review. We're glad to see that Sprigg continues to meet your performance management needs after so many years together. In respect to keeping the entire performance management process online, please note that a digital signature feature is available for that very purpose. If you'd like to grab a 5-minute call, we can certainly assist you with this! Thank you again Mary-Anne, it's always a pleasure. PL Pauline L. Assistant Benefits Manager Insurance Used the software for: 2+ years ### "Faithful User" December 14, 2022 4.0 I use Sprigg as intended, therefore it is a useful tool. If accessed regularly and properly, it helps to organize ones progress and team schedule. Pros Desired features, once one becomes familiar and uses Sprigg to its full potential, it is an excellent tool for setting and managing goals and development plans. I also like the worksheet. Cons Attaching documents to goals (ie: certificates), is complicated. This feature could be improved. Review Source Response from SpriggHR December 19, 2022 Thanks for taking the time to review Sprigg Pauline. Please do let us know if you require some assistance to uploading attachments, it's designed to be super intuitive and efficient and so, if we can offer clarification, please do not hesitate to ask. We are glad to see you as a "Faithful User" - Best Regards, The SpriggHR Team MS MIke S. President Human Resources Used the software for: 2+ years ### "High Value Product" July 2, 2020 4.0 In almost all of our applications we have simplifies and reduced administrative burden and costs compared to existing processes. Pros Ease to use, easy to customize fields to reflect your own needs, easy to train staff. Has all the features a SME employer will need. Management and Employee self serve is simple and effective Cons None to mention. We have worked with SPRIGG many years and have made suggestions. SPRIGG is very receptive to feedback and where there is a broader benefit have implemented the suggestions. Reason for choosing Sprigg We recommend and use SPRIGG with all of our HR customers. Helps us to provide a better HR service overall cost effectively. Review Source Response from SpriggHR July 21, 2020 Thanks so much Mike for your review of Sprigg. We are really pleased to hear about ease of use and the overall cost effectiveness for your clients. As you indicated, we are very open to suggestions and frankly, it's that kind of input that shapes our best practices. Thanks again and we look forward to continuing to support you and your Sprigg user needs. KS Kiersten S. HR Generalist Human Resources Used the software for: 2+ years ### "Useful but with some room for improvement " July 21, 2020 4.0 Sprigg has been pretty good and straight forward. I like the way we can modify performance reviews. The customer service has been good too. Pros It is fairly easy to use for booking time off and not overly complicated. I like having company documents available for everyone such as the employee manual and virtual benefits booklets. Cons This software isn’t set up for companies that have alternative work schedules like ones that work weekends. I nice feature to add would be issuing the schedule through this so that time off requests and schedules could be in one place. Alternatives considered [Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/) Reason for choosing Sprigg Dayforce is overly complicated and I use it at another company. The customer service with Dayforce has been terrible with problems with the programming that we keep having to go back with issues. Sprigg was also a partner with Pivotal so we are encouraged to suggest it to our clients. Review Source Response from SpriggHR November 11, 2020 Many thanks Kiersten, good to see that My Time Vacation Tracking is helpful to you and that the storage and access of documentation is utilized. We will soon be releasing an update that accommodates weekends! Anand J. Program Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Good Application for 360-degree Evaluation/Feedback" October 24, 2022 4.0 Pros I like about assessment and evaluation of employees. Employees can quickly assess their work and evaluate them. We can easily customize the templates and modify the questions. However, there are a lot of pre-build templates available. Cons Sometime employees can't find the goal-setting or KPI options. However we have to give them a demo session before using it. Other than it's easy and friendly application. Review Source Response from SpriggHR November 9, 2022 Thank you Anand for taking the time to comment and rate the Sprigg-360 platform, We certainly encourage training prior to roll-out and here's the good news: we can send you a training-clip that demos the 'how-to's' of 360 or we can organize online training. We can also guarantee it won't take more than 10 minutes. Please let us know how we can help! Thanks again, The SpriggHR Team MA Michelle A. Manager, People & Culture Utilities Used the software for: 2+ years ### "Helpful Tool for Organizing and Tracking Performance Management" September 16, 2022 4.0 Has helped us shift from a heavily paper based format to all electronic. Provides clear expectations to employees on performance measures in advance. Pros System is very user friendly from both an administrator and user perspective. Easy to setup and improvements have been made since we launched the software with regards to customizing performance review templates by group/position. Excellent customer service response time with questions. Cons Compensation tools do not work for our company. We have a complex framework that involves merit and incentive that just doesn't correlate well with system setup. Some odd little bugs here and there but for the most part customer service is able to offer a work around. Review Source Response from SpriggHR September 21, 2022 Hi Michelle, thank you very much for taking the time to provide us some feedback. We're glad that you find the system intuitive and user friendly and that our Client Support offers you a great experience. We would be very open to understanding the gaps in the Compensation Tool as this is exactly how we enhance our product offering, through shared insights with HR Pros as yourself. Thank you again for providing your thoughts. SV Sonja V. Director of Human Resources Law Enforcement Used the software for: 2+ years ### "User-friendly product" August 11, 2020 5.0 Higher completion rates of performance evaluations have been achieved. Great help desk. Very willing to assist and follow-up on issues to ensure they are addressed and resolved. Pros This software is super easy to use and gained early traction and adoption because it is so user-friendly. One of the best features is the continuous feedback. It is well-used. Cons If an employee moves to another position in the organization, the information has to be updated in more than one area of the software. It would be helpful if the information only needed to be input into one area and then update automatically across the system. Review Source Response from SpriggHR November 11, 2020 Thank you Sonja, it's been a real pleasure to work with you and the Officers over the years - we can work with you to ensure that data ports and relocated approriately! CC Caroline C. HR Generalist Human Resources Used the software for: 2+ years ### "A Great Tool for Managing Employee Performance, as well as, Time Management" July 20, 2020 5.0 Pros Overall Sprigg is easy to use, set up and customize. It has a wide range of functionality, especially with regards to Performance Management including the ability to: set-up competencies, create and customize performance reviews based on company, team and individual goals, as well as, create one-on-one or team meetings in real time and to store all meeting minutes. Sprigg Time management is a great tool for managing employees time and attendance. The system is very user-friendly in comparison to other softwares and employees can log on from anywhere remotely and from any device. It is also easy to export and import reports into a MS Excel spreadsheet for data manipulation. Additionally it's ability to store company documents in one place for all employees to access is another great feature of Sprigg. Cons One of the features I would love to see is the ability to prorate vacation days within Sprigg time management. Review Source Response from SpriggHR November 11, 2020 Thanks Caroline, great to read about the ease of use and how customization flex allows for you to make it your own. Similar Products Featured