--- title: "Rydoo Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Rydoo the right Expense Report solution for you? Explore 200 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/128370/Xpenditure-Expenses/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Rydoo 4.4 (200) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Rydoo Ease of use 4.3 Customer Service 4.3 ## Pros and Cons in Reviews Ruben W Head of Artificial IntelligenceInformation Technology and Services, 10,001+ employeesUsed the software for: 1-2 years. “Rydoo is instrumental in our team's effort to optimize and automate expense management.“ September 26, 2024 GB Gloria B Program ManagerLogistics and Supply Chain, 501 - 1,000 employeesUsed the software for: 1-2 years. “A lot of pictures are not supported when submitting the expenses- Section like Transactions were never used.“ December 14, 2022 AM Angelika M ManagerApparel & Fashion, 11 - 50 employeesUsed the software for: 1-2 years. “How easy it is to navigate and the ability to submit your expenses on the go is amazing.“ April 25, 2025 GB Gloria B Program ManagerLogistics and Supply Chain, 501 - 1,000 employeesUsed the software for: 1-2 years. “Is it for business cards?- It'd be good to have an automatic rejection of expenses that do not respect company's budget“ December 14, 2022 MG Miguel G InvestorVenture Capital & Private Equity, 11 - 50 employeesUsed the software for: 6-12 months. “I liked the user experience and the interface.“ May 22, 2025 MG Miguel G InvestorVenture Capital & Private Equity, 11 - 50 employeesUsed the software for: 6-12 months. “It was a nice experience changing from Excel to this.“ May 22, 2025 ## Showing most helpful reviews Showing 1-25 of 200 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Shaluu B. Used the software for: Less than 6 months ### "OMG THIS IS THE BEST THING EVER" November 30, 2016 5.0 I was so tired of working with bills and excel sheets. I cant explain how much time is wasted every single day doing this crap. After all, time = money right? Then I found this gem. I contacted Charlotte on the website and asked a whole buncha questions and tested how the website works, and WOAH was I amazed! Its as simple as clicking a picture from your smartphone. Got a problem? Ask someone in the chat and they'll respond within 15 mins. Where else is the customer service so fast? Exactly, nowhere else. Would I recommend it to my colleagues? Oh hell yeah. Would I get subscription for year two? Definitely. This is my life long companion now. Really good job guys, kudos to you. Pros Easy to use Prompt Response from the staff and they are kind :) Nice UI Comes with an App that you can use to click pictures and upload Export to PDF and Excel sheet. The invoices are numbered and the pictures are attached in the PDF, this feature got me. Cons In the app you manually have to turn off Reimburse every time you click a picture. (I could be wrong) Cannot upload PDFs of the scanned bills from CAMSCANNER. Review Source Kye G. Director of Product and Service Development Real Estate Used the software for: Less than 6 months ### "Lets you power through a big stack or pick them off one at a time on the go" January 15, 2016 5.0 I have used this both to catch up on a huge stack of receipts or add them on the go when travelling. Painfully I had a stack of over 100 receipts that got dumped on me. Clearly going to have to teach some employees the basics of travel and expense reports. ;-) Anyways, so far so good. All of them are uploaded and I am just going through to tidy them up. It gets the names, dates and amounts right 95% of the time. When it didn't the receipts were faded etc. You can separate the taxes out by adding the tax rate for the various jurisdiction you were in. Did up a PDF report and it was pretty slick. First time I've tried one of these apps and actually can tell I will stick with it. Entering them on the go is pretty awesome. Snap and pic and then clean up the details. Perfect way to pass the time in a cab or at the airport. Instead of on the couch at 10pm like I am now...never again. Pros Accurate, efficient, simple, sales taxes easy to add, reports seem great Cons Support area of the website is kinda lame. Parts of it require you to log in but it doesn't recognize your password. Review Source TD Tiffany D. Consultant Management Consulting Used the software for: 2+ years ### "Customer Service is Important for a product like this -- Rydoo Doesn't Offer That." July 16, 2020 2.0 I had to cancel my subscription to Rydoo because my bookkeeper required me to use another software. I go to cancel and realize it's one day past the day they had renewed my subscription for a year. Not thinking it was a big deal I wrote to them and asked them to cancel my subscription and refund me since I was moving to another software. They took TWO WEEKS to return my message (after a few more from me) and then said no, they had told their manager and it couldn't be done. Obviously annoyed I went into the software to cancel the annual subscription so I wouldn't forget this. A month later, my accountant asked that I download all the receipts I had from Rydoo. So I pop in to export my files and to my disappointment I couldn't because I had cancelled the subscription. (it was now read only..) The only way to do so was to RENEW MY SUBSCRIPTION AGAIN. Now, I wrote them explaining the issue and I get 1 email a week that basically just asks me over and over "what's the issue?" which I cannot BEGIN to explain how annoying that is. The worst part is if I renew even for a month just to export my files, I have to renew for 3 users because that's what I cancelled on. No one will help me correct this on their side so I have to pay 3x the amount for 1 minute of use. So in short, The customer service is obviously brutal, the payment structure is broken and when you need them most, they are nowhere to be found. Do not waste your time. Pros The ease of sending receipts to my email was great - but receipt bank could do that PLUS they have great customer service. Cons \- Their payment structure is awful. I tried to change users/permissions to pay less per month and they wouldn't allow me. - They charged me for a full year and would not let me be refunded (even though it was the day I was charged on my VISA) and when I tried to export after I cancelled I had no access (even though I paid for the year). - The customer service is absolutely terrible - I've had to wait weeks for answers to simple questions. Review Source Rob T. CEO and Founder Computer Hardware Used the software for: Less than 6 months ### "Good scanning, reliability an issue" September 2, 2016 4.0 I use Xpendiure for the fact that everything I scan is recognised, even handwritten restaurant bills. The user facing software has a number of issues however: \* Occasionally it stops syncing, or starts to give an error when uploading and I need to reinstall \* Its impossible to add a new category from the Android app \* the overall app interaction is a bit clunky - would benefit from a good UX designer review: - target areas for major actions are small (e..g 'add' button) - asked same questions repeatedly (e.g. to use camera) Pros everything I scan is recognised Cons \* Occasionally it stops syncing, or starts to give an error when uploading and I need to reinstall \* Its impossible to add a new category from the Android app \* the overall app interaction is a bit clunky - would benefit from a good UX designer review: - target areas for major actions are small (e..g 'add' button) - asked same questions repeatedly (e.g. to use camera) Review Source Steven T. Chemical Consultant Oil & Energy Used the software for: 6-12 months ### "Easy Way to Track Expenses" September 23, 2016 5.0 I have used Xpenditure for almost year. Most of that time was at a company that used it, and the pdf expense reports were extremely convenient. Now, as a 1099 employee, it has made tracking my expenses and saving them in pdf the best possible solution to providing secondary way to confirm my expenditures. Oh by the way, the price is right too. Steven Pros \-PDF reporting with pictures -App -Website w/expenditures graph -Price Cons \-It does take a while for the pictures to load...not too long...but in the inpatient world of today it does take some time. Review Source Phil C. Used the software for: Less than 6 months ### "Expenses made simple" November 7, 2016 5.0 This has made my life so much easier, I used to use other apps for expenses but they were unreliable, more expensive, unsuitable for use in the UK or less comprehensive Pros SImple to use, quick, automatic scanning and dropbox support makes it a breeze (just add PDF to dropbox folder and it automatically extracts all the information!) Cons New app crashes alot but likley this will be sorted with updates (the support team assures me) Review Source Tiffany T. Performance Coach Management Consulting Used the software for: 6-12 months ### "Great Expense Software for Road Warriors " November 28, 2018 5.0 Matching doesn’t always match obvious charges it should have to take the extra step of logging in on your computer to help the software match the receipts you have uploaded. Pros The mobile app is excellent for scanning and uploading receipts! Cons If you are connected to your hotspot scanning and uploading receipts does not work. You have to disconnect to get the app to work as it should. Review Source GARY D. Web Room Manager Building Materials Used the software for: 6-12 months ### "this works great to keep track of expenses" December 10, 2018 5.0 Pros The ease to snap a pic and have the receipt recorded. Also to be able to not have to save receipte in an envelope or pocket - no more lost receipts. Cons Sometimes it does not auto read the receipt . Also, if the pic is taken in low light it doesn't recognize it. It also reads the first line as the business name - sometimes that's not the case. Review Source Yamini S. Associate Software Engineer Information Technology and Services Used the software for: 6-12 months ### "Manage all your expenses easily" November 22, 2018 5.0 Pros It recognizes almost all the text from your images whether they are taken from a mobile phone or a webcam and auto-fills all the forms in their correct places. Easiest way to manage all your company expenses. Cons Sometimes I have faced issues while using this on my phone as an app. Might be the next updates would resolve this. Review Source Dave M. Used the software for: Less than 6 months ### "Xpenditure" September 23, 2016 4.0 This app will keep me up to date with my bookkeeping. It allows me to almost instantly upload the photographed receipt from my phone straight into my books. Once there I can edit as necessary and export a categorised report of my expenses. Pros Immediate uploading of photographed receipts. Cons Doesn't always read the receipt correctly. Review Source AM Angelika M. Manager Apparel & Fashion Used the software for: 1-2 years ### "Best travel platform" April 25, 2025 5.0 I've had a good experience with Rydoo. Its a really great platform. Pros How easy it is to navigate and the ability to submit your expenses on the go is amazing. Cons Nothing. I love Rydoo. It definitely comes in handy Review Source TB Tony B. Executive recruiter Construction Used the software for: 2+ years ### "The solution that will allow you to keep track of expenses!!! " March 8, 2018 4.0 Xpenditure is a very convenient solution, especially their mobile app. I find their desktop version to be slightly more difficult to manage, but still fairly easy. This helps people keep a better track of their expenses and makes it easier to validate and verify with the instant picture option. Pros Our organization was looking to go paperless as much as possible. We were suffering from a lot of paperwork in this department while handling all business travel related documents/receipts. We had been researching many solutions that are available on the market but the most flexible one was Xpenditure. One of the best things was implementing this product. We had a great experience to work closely together with the Xpenditure team in order to align the product with our business needs. We were very impressed and highly appreciated that they always listen to what the needs are of the customer. If they can not come up with a solution immediately they will take the point with them and come back. Review Source VR Verified Reviewer Investment Banking Analyst Financial Services Used the software for: 6-12 months ### "Secures Your Travel Expenses in a Smarter Way" October 12, 2018 5.0 Pros I travel extensively for my work and have a budget allocated for each of my visits. I find it time consuming to type all my expenses on a spreadsheet and was looking for a better alternative. I decided to search for a software that can help me reduce these steps. I found Rydo and this has minimized the amount of work in compiling my expenses. First of all, I take photos of all my paper receipts and gather the electronic ones, then I just upload them all at once. Keeps things simple and makes you work smarter. The best part, is that this software computes the different currencies and simplifies my job. It manages my reimbursements in a timely manner. I am secured that my travel expenses are in good hands. Cons My only concern is sometimes the software tends to lag and takes slower than usual. This is a pet peeve especially when you have multiple receipts. I hope they fix this problem. Review Source FM FRANK M. Vice President Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Downhill" December 13, 2018 1.0 This was a great app before Rydoo purchased Expenditure. It has gone downhill with every update since the purchase. I've never seen anything like it. They've turned a good app into absolute junk. I'm switching to another app even though I recently paid for an entire year. Pros This used to work great. It uploaded emails and camera shots without issue. Made doing a expense report a piece of cake. I had my entire sales team using it. It's been a steep downhill ride for the last six months. Our entire company is changing, most likely to Concur. Cons Will no longer upload emailed receipts. Camera uploads are slow and often are duplicated. The software has a tendency to take the amount before tip, which makes it worse than useful. You have to check every receipt to make sure it uploads correctly. Review Source VR Verified Reviewer Used the software for: Less than 6 months ### "Does exactly what we needed" September 9, 2016 5.0 The fabrication company I work for was looking for an expense tracker to categorize and link with the quickbooks accounting we already had implemented. We can load receipt and pair them with projects, accounts, and add notes. This helps tremendously for a small company going through consumables daily! Great software and very intuitive. Review Source Response from Rydoo September 13, 2016 Dear Mr/Mrs, we appreciate your positive feedback about Xpenditure. Great to hear that Xpenditure helped your company managing its' consumables. If you have any questions about our integrations or features, just let us know! VR Verified Reviewer Marketing Consultant Marketing and Advertising Used the software for: Less than 6 months ### "Gets the job done" October 5, 2019 4.0 I don't have much control over whether we continue to use this software or pivot to another reimbursement system, but dang that stupid mobile app makes me so mad. Pros I love that I can snap a picture of my receipt and open my phone to submit my receipt/ reimbursement request immediately. It's nice to be able to report the spend in the moment so I don't have to worry about keeping the receipt and turning it in when I get back to the office. Cons The mobile app SUCKS. It takes so long to load and then the screen will freeze as you type, so you have to type one letter at a time and wait for it to load. That doesn't sound too bad but I promise you when you actually have to sit and wait for every single letter you type to pull up into the comment box it can make your blood boil. Review Source BS Bela S. Owner Used the software for: ### "Single best business app I use" June 2, 2016 5.0 I travel extensively all over the world and am horrible at keeping up with expenses leading to painful all-day "catch-up" sessions when my accountant gets on my case. This service takes all the pain out of doing expenses. The OCR feature is pure gold and I love how it tries to figure things out on its own. After I do a quick run-through to make sure all is correct, a simple step creates an expense report that I can send to my accountant for processing. Super simple. I used to work at large Fortune 50 companies and wish they had a system this simple (Oracle can learn a thing or two from these guys). Only negative side is the slow response and minimal communication when solving small problems. For example, I've let them know that when I pick a trip on the IOS app, by the time it's processed, the system often tries to outsmart me and changes the trip. Also, since it knows what country I'm in, the processing should default to that country's currency unless it's clear that it is another currency. I've fed these and other small things to customer service, got thanked for them, but then they seem to be in a black hole somewhere. I have many other suggestions from daily usage but don't bother. Overall, though, I can't recommend Xpenditure enough. Has already saved me countless hours as well as reporting nightmares. Now do something similar for multi-country/currency invoicing. :-) Review Source VR Verified Reviewer Used the software for: Less than 6 months ### "Uploading receipts are not responding" October 25, 2016 3.0 Everything works well until uploading receipt for OCR is not responding. Otherwise it will be one of the best among expense tracking app. Bad thing is I just pay annual fee. Pros Very intelligence OCR for receipts even hardly recognize by human, easy UI and a good web reporting. Cons Uploading receipts not response Review Source GB Gloria B. Program Manager Logistics and Supply Chain Used the software for: 1-2 years ### "Rydoo Review" December 14, 2022 4.0 Used Rydoo for all company's trips. The app makes it easier to submit the expenses as soon as possible so you don't forget to do so Pros \- The app is very functional and makes it quicker to submit expenses- Good overview of expenses to submit Cons \- A lot of pictures are not supported when submitting the expenses- Section like Transactions were never used. Is it for business cards?- It'd be good to have an automatic rejection of expenses that do not respect company's budget Review Source LJ Lisa J. Owner Used the software for: 1-2 years ### "A simple tool to track my expenses - but has the occasional hiccup" July 14, 2018 4.0 Pros Capturing expenses on the go via the mobile app is simple and quick Makes it easy for my to get reports ready when it's GST return time. Cons Software stil has occasional hiccups. Sometimes it seems to pick and change currencies at random and the mobile app does freeze occasionally. But I've also noticed significant improvements over the last 6 months so I'm confident this is being worked on. Review Source hK hares K. Accountant Food & Beverages Used the software for: 6-12 months ### "satisfaction with xpenditure" June 17, 2016 5.0 previously we had to sit long time every month on anlysing the expenses. but now it is just on one click. we can also make advances attributable to individuals and sets off their expenses into that. Pros Now we not have to keep piles of expense receipts for future references. It automatically scans the receipts and post most of the data itself. it can be access from anywhere. it helps me categorize expenses. Review Source JK Jacob K. Owner Investment Management Used the software for: 6-12 months ### "Rydoo is the best decision if you want to maintain contact with your partners." December 31, 2018 5.0 We as a work team are totally satisfied with the results that the App has shown. Rydoo seems to us that it is an application worthy of receiving applause, since it has practically no errors, except for its distortion. Pros rydoo has brought us a new version of its already renamed App. rydoo is an excellent video calling application made exclusively for partners and companies, has a very modern and functional interface, and also has a great sound quality. Cons It has a single small error that we must emphasize, such as the fact that sometimes the signal is distorted a bit, but that also depends on the frequency of the signal, what we mean is that when making a call it is a little unstable. Review Source VR Verified Reviewer Associate Consultant Management Consulting Used the software for: 1-2 years ### "Great!" March 20, 2018 3.0 Pros This is a good tool that helps boost productivity by automating and streamlining your business expenses. Cons They don't directly communicate in terms of errors or other concerns that we can raise. No customer support as well. Review Source MH Matthew H. Used the software for: ### "Great so far" May 31, 2016 5.0 I'm really enjoying using this software so far (about 1 month, and 500+ receipts). It's simple, gets things right most of the time, and the customer service is excellent. I travel a lot and have expenses in several currencies. Although it makes a few mistakes and needs a check over, Xpenditure gets it right about 90% of the time without any intervention from me. There is a 200 receipt per month fair use limit, which when I decided to upload all my receipts, I hit pretty quickly. After the 200 the receipts are put in a queue and were ready the next morning - not too bad all things considered. The staff were quick to alert me to it, when I was asking them other questions, so at least no time was wasted trying to find out what was happening. The only negative point is I can't seem to find much online documentation - the FAQ are not great for anything detailed and it'd be great to be able to read through some things rather than keep asking the live chat staff (although they are very quick and thorough) Review Source MP Marco P. Used the software for: ### "Fantastic tool tracking expenses, but with some technical flaws" June 3, 2016 5.0 I've been using Xpenditure for more than a year now, and it is indeed an amazing piece of software. Considering its costs, it saves me personally at least 50 hours of work a year just in building reports for expenses, both for clients and for accounting. At a business meeting and buying donuts for all your clients? Take your phone, snap a picture -> BAM, done. I am slightly dissatisfied with the UI interactions in their website, but I already reported this, so they are aware of some known issues, and gladly collected my feedback. Their support is friendly, quick, understanding and useful, and that's really something important when things go wrong (it's software, after all) and you need that report for the next day. The overall experience is good and integrates well with external data, such as bank account transactions, credit card transactions, etc. I would endorse Xpenditure to every business that needs to track expenses (pretty much every business). Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.