# Page 2 | Rydoo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Rydoo the right Expense Report solution for you? Explore 199 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/128370/Xpenditure-Expenses/reviews --- Rydoo 4.4 (199) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 4th, 2026 # Page 2 - Reviews of Rydoo ## Showing most helpful reviews Showing 26-50 of 199 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Augusto C. Docente di Diritto ed Economia Higher Education Used the software for: Less than 6 months ### "Gestione amministrativa senza stress per gite scolastiche all'estero" April 29, 2026 5.0 Rydoo è stata la soluzione definitiva per la gestione amministrativa durante la mia gita di 14 giorni. Grazie alla scansione AI istantanea, ho digitalizzato ogni scontrino in tempo reale, eliminando il rischio di smarrimento e garantendo una rendicontazione impeccabile per la scuola. Nonostante qualche rara incertezza dell'OCR con ricevute olandesi meno nitide, la facilità nel categorizzare le spese e generare report professionali ha trasformato un onere burocratico in un processo fluido e trasparente. Indispensabile per ogni coordinatore all'estero. Pros Rydoo mi ha permesso di creare un evento specifico, ad esempio "PCTO Amsterdam 2026". Ho usato quest'app durante una gita con i miei studenti durata 14 giorni. E' stato possibile associare ogni singola spesa a quel viaggio specifico tenendo traccia degli acquisti alimentari, dei biglietti dei mezzi pubblici e dei biglietti di ingresso ai musei(Van gogh). A fine gita, con un solo clic ho generato un report completo in PDF o Excel da consegnare alla segreteria della scuola. È il completamento perfetto di un lavoro pulito, preciso e senza errori. Cons Se la ricevuta è stampata su carta termica di scarsa qualità o ha un layout poco comune (frequente nei piccoli esercizi olandesi), l'app potrebbe sbagliare a leggere l'importo o confondere la data. Review Source AP Alexie P. Event Coordinator Leisure, Travel & Tourism Used the software for: 2+ years ### "Managing Expenses on the Go: A Deep Dive into Rydoo." April 29, 2025 5.0 Pros Helps us to manage all the travel and expenses. Offers a real time expenses reporting and also supports forecast of future expenses. Cons Nothing specific is a pain point when using the tool. It has helped us in managing business expenses. Review Source TK Tim K. Draftsman Utilities Used the software for: 1-2 years ### "Rydoo is good, but can be better." May 22, 2026 4.0 Overall, our experience is positive, however it is far from perfect. Much can still be improved upon. Pros Our longest tenured employees and finance teams both agree that the ability to scan receipts is second to none. Cons Occasionally there are bugs that can present themselves on the mobile app through freezing and delayed syncing. Review Source MG Miguel G. Investor Venture Capital & Private Equity Used the software for: 6-12 months ### "Nice but not great - Significant improvements" May 22, 2025 3.0 It was a nice experience changing from Excel to this. First path to tech adoption but definitely not the best solution in the market Pros I liked the user experience and the interface. It looked great and was very easy to navigate. However it had integration limatations Cons Tthe product itself lacked integrations which in the end contributed to having to do lots of manual work. You substitute excel for this, which is nicer to the eye but still significant work Review Source AM Angelika M. Manager Apparel & Fashion Used the software for: 1-2 years ### "Best travel platform" April 25, 2025 5.0 I've had a good experience with Rydoo. Its a really great platform. Pros How easy it is to navigate and the ability to submit your expenses on the go is amazing. Cons Nothing. I love Rydoo. It definitely comes in handy Review Source Ruben W. Head of Artificial Intelligence Information Technology and Services Used the software for: 1-2 years ### "Innovative corporate expense management platform" September 26, 2024 5.0 Rydoo is instrumental in our team's effort to optimize and automate expense management. It helps us adhere to local and international tax regulations while its mobile app streamlines business travel expenses. Pros Rydoo's standout feature is its ability to intelligently automate expense processing through a user-friendly interface, dramatically reducing manual work and errors. Cons I'm very satisfied with this tool and have no complaints. Review Source Maddie T. System Administrator Information Technology and Services Used the software for: 2+ years ### "Traveling and spending on a regular basis couldn't be easier with it" May 27, 2022 4.0 From scanning through submission, Rydoo provides a user-friendly application that breaks down the process into a series of distinct phases. Streamlining the process of creating and uploading tickets, which are immediately converted into the necessary data. Prior to rydoo, it would take longer to acquire approval for spending. Due to the fact that this method is more well-structured, there is less of a possibility that an expenditure payment would be missed. Pros I appreciate the tool's simplicity and the helpfulness of the support staff. The ease with which I was able to enter information and obtain reimbursement for my costs; the simplicity with which new expenses could be added and existing ones could be updated. It's awe-inspiring that the worth of factors is automatically recorded. Cons There are few possibilities available. The software appears to have a slender feature set. Ex. Compared to your primary currency, you can't see the conversion rate. There are instances when we need to alter the scan too much; keep moving forward with scanning and intelligence to automatically fill in the data. Switched from [Spendesk](https://www.capterra.com/p/157515/Spendesk/) Expensions on the move is the greatest mobile app. Open it up and take a photo, and you're done. Scan receipts with ease. The user interface is really simple. Even the most reticent members of the team have embraced the new technology and are pleased with it. A fast and open verification procedure. Review Source Efraín B. Asistente Administrativo Computer Software Used the software for: 1-2 years ### "Es un software con interfaz amigable e intuitiva de fácil uso" October 31, 2022 4.0 En general es buena pero pudiera ser mejor, no es un software tan completo como otros pero por su precio, vale la pena usar. Pros Su sencillez y la facilidad de subir gastos desde la aplicación del celular.Tiene múltiples monedas, lo que permite rendir gastos de cualquier empleado en cualquier país.El clasificador de gastos automático ahorra mucho tiempo. Cons No permite el pago de los gastos reembolsables por sí misma, para hacer estos pagos, debes enviar la data a otro sistema, como Quickbooks.No permite la exportación de información individualizada o de algo en específico. Review Source TD Tiffany D. Consultant Management Consulting Used the software for: 2+ years ### "Customer Service is Important for a product like this -- Rydoo Doesn't Offer That." July 16, 2020 2.0 I had to cancel my subscription to Rydoo because my bookkeeper required me to use another software. I go to cancel and realize it's one day past the day they had renewed my subscription for a year. Not thinking it was a big deal I wrote to them and asked them to cancel my subscription and refund me since I was moving to another software. They took TWO WEEKS to return my message (after a few more from me) and then said no, they had told their manager and it couldn't be done. Obviously annoyed I went into the software to cancel the annual subscription so I wouldn't forget this. A month later, my accountant asked that I download all the receipts I had from Rydoo. So I pop in to export my files and to my disappointment I couldn't because I had cancelled the subscription. (it was now read only..) The only way to do so was to RENEW MY SUBSCRIPTION AGAIN. Now, I wrote them explaining the issue and I get 1 email a week that basically just asks me over and over "what's the issue?" which I cannot BEGIN to explain how annoying that is. The worst part is if I renew even for a month just to export my files, I have to renew for 3 users because that's what I cancelled on. No one will help me correct this on their side so I have to pay 3x the amount for 1 minute of use. So in short, The customer service is obviously brutal, the payment structure is broken and when you need them most, they are nowhere to be found. Do not waste your time. Pros The ease of sending receipts to my email was great - but receipt bank could do that PLUS they have great customer service. Cons \- Their payment structure is awful. I tried to change users/permissions to pay less per month and they wouldn't allow me. - They charged me for a full year and would not let me be refunded (even though it was the day I was charged on my VISA) and when I tried to export after I cancelled I had no access (even though I paid for the year). - The customer service is absolutely terrible - I've had to wait weeks for answers to simple questions. Review Source SP Spela P. Operations and Communications Manager Information Technology and Services Used the software for: 1-2 years ### "Completely indispensable app for expenses" August 6, 2016 5.0 its a lovely and great tool for organising expenses. I cant imagine going back to whatever i was doing before. Pros It is a great tool for expenses. Its easy to use and nice design. All features work perfectly - the receipt reader, all the possibilities offered to tailor it to your wishes and demands. Cons This is not a "Cons" message, but perhaps a message for Xpenditure: I would like to be able to manage more things with my admin account - like changing receipts, cropping, and also be able to choose among QuickBooks clients and Classes what is shown and what not - we do not use all Projects or Clients for expenses and they just make a mess. Otherwise, I would change only the functionality of trips - we have people travel from all over the world on the same trip and its impossible to track it if all of them have to create their own, although the same trip. What I did to solve this problem is, I used Custom fields and there is a great option of linking a value to a Project. Value is a trip and it is linked to a Project. When you choose a project while entering a receipt, the trips filter immediately to show only the ones, linked to this project. It's almost perfect. So now all employees that travel choose that and I can filter the totals. I don't understand why can't you just take this option and put on trips. The unfortunate thing is that we now (for this reason) don't use "Trips" option at all, although it has all these great fields. Review Source Response from Rydoo August 22, 2016 Hi Spela, Thank you for your valuable feedback. We're aware of the issues you correctly pointed out and wanted to let you know that we are constantly improving our product and eliminating these small handicaps. And in the meantime our customer support team is happy to guide you through the 'trip feature' ;) Phillip I. Owner Internet Used the software for: Less than 6 months ### "Making Expense Reports A Breeze" March 8, 2016 5.0 I'm in the entertainment industry as well as I have a business that I run from home. I need to differentiate the different parts of my life and make the reporting of my expenses easy for my accountant. I travel around the world performing and so there's various expenses, or write-offs, that I need to keep track of. I was using another company for a few years and they're going out of business. I searched for a company that could handle my expenses the way that I was already used to. In my search, I found Xpenditure. They have literally made 'expense reporting a breeze'. Even in my trial period, I needed some help in setting up my different expense reports and the customer service is GREAT!. I was a POTENTIAL customer, and the customer service treated me as if I was already a customer. Once I was helped with my setup, I haven't looked back. I've already recommended Xpenditure to some of my colleagues and will continue to do so. They have a customer for life. Pros As I mentioned in the review section, the customer support is phenomenal. In my trial period, I was treated like a customer that had already been with the company for a while. That's very attractive to potential customers. Also the ease of use, the mobile apps they have, so you can report your expenses on the go. If you need different types of expense reports, such as I do, they can accommodate that with no problems. Also, in traveling around the world they have a dropdown box for the different types of currency that you're using in a particular company. The pricing is very reasonable and you get a lot of bang for your bucks. Whether you're a big company or a self-employed person, it doesn't matter, they can accommodate your needs. I would say that they're a company that definitely over delivers but is very unassuming. I'd never heard of them until I did a search. I read a little bit about them, while I was checking out other companies, and Xpenditure won! Xpenditure treats people the way they want to be treated! Cons At this point, I'm in my third month and I currently don't have any complaints. If I need any help, I contact customer support and they help me. No cons! Review Source Jeanette A. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Was ok, but got worse" July 18, 2019 3.0 Pros We used Rydoo, when it was Zenefits. It was mediocre then, but when it changed it's name to Rydoo, it became more complicated and less accurate we had to leave it and go to another program. Cons It was difficult to operate for both the staff and the administration. Review Source Response from Rydoo July 22, 2019 Hey Jeanette, Thank you for submitting your review about Rydoo. We're sorry to hear about your experience. As an evolving company, we are constantly working on bettering our system to create the best possible user experience for our clients. We have taken your review into consideration and have forwarded it to the the respective department. It should be noted that Rydoo has never been affiliated with Zenefits. Previously, our name was Xpenditure and we merged with iAlbatros to form the Rydoo of today :) Again, thank you for your submission. Have a fantastic day! Kind regards, The Rydoo Team JG Justin G. Technical Sales Manager Machinery Used the software for: 1-2 years ### "Easy and feature rich for a user" June 29, 2022 4.0 Pros I use this software daily for my expense reporting. Having used other software in other companies, Rydoo is much easier and doesn't clutter the user experience. I like that the experience is consistent between the mobile app and the web-based interface. Cons The only issue I have is that if you don't wait for the expense to show as created after saving, you will lose the uploaded receipt. Review Source John H. Support Engineer Computer Software Used the software for: 1-2 years ### "It does what its supposed to" January 13, 2023 4.0 Pros Once you've been given access, it easy to find where you are supposed to upload your receipts. It's hard to fail with this software. Cons I always get the feeling that theyve designed it furst and the added functionalities and not the other way around. It looks really nice, but it does not contain a lot of functionality. The functionality that is there, you really need to click around to find. Review Source VR Verified Reviewer Used the software for: 6-12 months ### "Xpenditure loses receipts" March 13, 2017 1.0 I've tried to use xpenditure with my iphone 7 plus just as anyone else would - to capture expenses as i incur them. There have been over four separate times now that i've taken pics of the invoice, and the app says it's uploading them and then it just hangs that way. But you only know that the app has hung when it hasn't successfully uploaded the image after about 24 hours. Then you know you've got a problem. When I've contacted support about this, they seem blissfully unaware of the criticality of losing an invoice. Their suggestion in this case is (cut and pasted from their email) - "Could you try to delete and reinstall the App please? (Note: If you have any receipts that are currently processing in your App, these will be deleted by doing this). Let me know if this helped". so basically even though you use this app, you'll either have to also keep the paper receipts or switch on the feature that also saves the receipt image into your iphone photos library - just what you want... So i would recommend everyone stays away from this app. Pros seems easy to use until it doesn't work Cons loses invoices hangs often and the resolution is to delete the app (which deletes any invoices which haven't been uploaded yet (each upload takes minutes even when on wifi)) Review Source Juhani P. CEO Marketing and Advertising Used the software for: 1-2 years ### "Caution for fraudulent cancellation policy" February 12, 2020 3.0 Pros I tried to use Rydoo and its predecessor Xpenditure a long time for handling the company receipts. I never got it to work very well, and moved to another system. The cancellation procedure was awful, and I believe it tells a lot about Rydoo's company culture and practices. Cons What made the experience exceptionally bad, was that their cancellation procedure easily tricks you to to put the account into a "read-only" mode, instead of deleting it all together. Even though you get a confirmation on the screen, they don't send the confirmation by email, and will charge additional amount for the "read-only" mode. This charge is not described in a contract or terms and conditions. Their customer service or even the top management did not want to hear my complaints, and customer service rep was, in a word, impolite in their communications. Because of this, I was forced to dispute the charge with my credit card company, and I felt that I need to write this review to warn others who are considering their services. Review Source Víctor F. CS lead Human Resources Used the software for: 1-2 years ### "Great for startups" November 8, 2022 5.0 Expense managementTravel policy management Pros It is easy to deploy and set up with the help of the teamIt is cheap and affordable for startups Cons It is a more basic solution comparing with Concur so the integrations with the accounting tools are a bit more basic Alternatives considered [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reason for choosing Rydoo When working at the startup I choose Rydoo for the pricing Review Source RK Rowan K. Software developer Program Development Used the software for: 1-2 years ### "Super makkelijk en snel programma voor declareren vanonkosten" December 23, 2022 5.0 Heel erg positief. Over het algemeen werkt deze app gewoon goed voor wat het moet doen. Zo weinig mogelijk tijd kwijt zijn met randzaken zoals declaraties invullen. Pros Rydoo is echt super! Een foto van je bonnetje en alles word automatisch ingevuld. Wat extra gegevens aanvullen en opsturen. Ik ben echt heel erg te spreken over Rydoo. Gemakkelijk in te vullen, overzichtelijke app waar je de status van je declaratie kan zien. Cons Eigenlijk erg weinig. Reiskosten invullen zou misschien nog wat makkelijker kunnen. Review Source RL Rich L. Aplication Specialist Farming Used the software for: 1-2 years ### "faster the better" January 14, 2017 5.0 This system works very well. Helps me keep my receipts in order and I can work through them when I back at my computer later in the week or later in an evening. I have only noticed one problem with taking pictures of receipts with my phone. Seems to now have a green screen jumping in and out of the receipt in different areas and it makes taking the picture of the receipt take longer than it should. And sometimes have to retake the pic. This use to not happen when I first started using the app. So I don't know what has changed. But it can be frustrating. And it could also be something with the latest update from Apple as well. Have not had time to look into it from the phone side of this. Pros The ease of taking pictures of receipts and not having to worry about hanging on to them. Cons Just the green screen that jumps around on the receipt when trying to take the picture. Makes it take longer than before. Review Source VR Verified Reviewer Finance Manager Used the software for: Less than 6 months ### "Frustrating at best. " November 5, 2017 1.0 So far not much at all. Pros Good user interface, that is abut it. I wish I could have more positive things to say but I don't. Cons extremely poor back office interface. Highly inefficient for companies with different entities (in different countries), different clients and different client projects. The Exact Online interface is without a doubt the worst developed interface that exists. The development team and QA department absolutely messed this up real good. Review Source Response from Rydoo November 13, 2017 We would like to apologize for your negative experience with Xpenditure. I believe our customer success team already reached out to you to solve any issues you had. Hope this will give you a better experience with us and that we will help you save your company and team time. MS Martin S. Founder, CEO Computer Software Used the software for: 2+ years ### "Waste of Time!" June 6, 2020 2.0 I've been using this for 3 years ..... like with Microsoft, once in it isn't that easy to get out. But this will be my LAST year! GARBAGE! Pros General layout and concept is lean and easy to understand. Cons Dysfunctional. Due to architectural design and technical flaws it takes more time to use this system than to do your records manually. I have no idea how they've got such a high rating other than paying for fake reviews! The matching algorithm fails 90% of the time. Receipt scanning misreads dates, amounts and vendors. And technical support is USELESS! Support personnel don't listen to your complain, they just hand you links to useless articles that you already checked. Dealing with support on ongoing issues, they can never get their heads around the actual issue, nor do they seem to actually have any interest in improving the technical glitches and implementing even "easy" efficiency improvements. Reason for choosing Rydoo Seemed to be a more intuitive design and more automated. Though the automation side of things really has NOT IN ANY WAY SHAPE OR FORM proven out. Review Source JS Jeff S. CEO Accounting Used the software for: 2+ years ### "Best expense management software/app EVER !!!!!" February 13, 2017 5.0 I have a small firm and have had a lot of time and opportunities to check out many North American and European software and apps and compare them. Xpenditure has passed all the certainty and accuracy tests and I am confident that when I upload the receipts at night time, and I'm talking about a lot of receipts!!!, the next morning fields are accurately extracted and lined up for me for approval. The app is smart so it recognizes your previous entries and habits and will adjust itself to your needs. Support is amazing, I would say better than all those big shot companies. Love it! and recommend it to everyone for both personal and business use. Review Source Julien D. JOURNALISTE Information Technology and Services Used the software for: 6-12 months ### "Logiciel globalement simple d'utilisation" December 11, 2022 5.0 Expérience globalement très bonne Pros Le logiciel est simple d'utilisation, la connexion rapide, l'interface claire, la marche à suivre aussi Cons Il existe au moins un bug sur ordinateur avec des reçus qui ne s'envoient pas au moment de rédiger une note de frais. Switched from [Sage HR](https://www.capterra.com/p/128705/SageHR/) Plus de simplicité Review Source AT Alex T. Owner Information Technology and Services Used the software for: 1-2 years ### "Excellent Expense Tracker" February 13, 2017 4.0 One of the best features of Xpenditure is the ability to convert photos of receipts into actual data that you can categorize, assign expense accounts to, and track as part of projects. I used to perform this task manually, entering the data from receipts into a custom system, then taking a photo of the receipt for safe-keeping. It was a weekly chore, that took up at least an hour per week. Now, it takes me seconds to take a picture of the receipt with my phone, and simply let Xpenditure do the rest. Great product! Pros Easy to use. Decent mobile app, better web front-end. Cons Initially, it took time to figure out where the categories / accounts were hiding. It would be nice to have a default currency setup. Sometimes, the application assumes I'm using a different currency, other than US dollar. Instead of asking me to verify something each time, it should just default to US dollar. Review Source Response from Rydoo February 13, 2017 Thank you for your review Alex! It's possible to set your default currency in your personal settings. MG Mariavittoria G. engineer Building Materials Used the software for: 2+ years ### "Not really satisfied" July 7, 2021 2.0 Well at the beginning it was good.. but I think in the last year it's declining.. Pros Easy to scan receipt. Easy to use with user. Cons No way to update easily credit card statement. Every time we do that, i.e. once a month , two of our credit card statements do not update correctly. Which one, it's random. Now I will have to do that manually. Thanks Rydoo, you are good at promising.. but then, it's my problem. I have been having patience, but I think i will migrate for next year to something easier, or at least cheaper... Reason for choosing Rydoo Easy to import credit card statements. I was wrong. Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) Pricing. And they were not working well with Italian credit card statements. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.