Spherexx.com

IloveLeasing

5 / 5 8 reviews

Who Uses This Software?

Multi-family management companies, apartment communities and marketing managers who want to increase closing ratios, monitor advertising viability and want executive reports available 24/7.


Average Ratings

8 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Business Hours

Vendor Details

  • Spherexx.com
  • www.iloveleasing.com
  • Founded 2000
  • United States

About IloveLeasing

ILoveLeasing.com Apartment CRM is a lead management, customer relationship management, & marketing analytics software. It converts leads into leases through lead consolidation, alerts, follow-up tools, customer behavior tracking, and advanced onsite & corporate level reporting. Integrations are available with popular accounting and revenue management software. Options include email broadcasting, ad syndication publishing, & detailed advertising budget spend analysis with viability reporting.


IloveLeasing Features

  • Campaign Management
  • Client / Property Matching
  • Contact Management
  • Customer Segmentation
  • Dashboard
  • Email Marketing
  • Lead Management
  • Property Alerts
  • Referral Tracking

IloveLeasing Reviews Recently Reviewed!


I have had nothing but positive experiences with I Love Leasing! The support team is amazing!

Jan 03, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to use! The support team is so helpful and answers so quickly. Training sessions are always great!

Cons: Some competitors offer more options/features. Yieldstar integration could still use a little work.

Capterra-loader

Amazing support team!

Jan 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is extremely simple to use once you get the hang of the way the software works! I train new leasing people to use this daily and I feel like after a little overview they are able to really advance!! The corporate team are EXTREMELY responsive when it comes to adding sources or properties!

Cons: I am honestly very happy with the software in general- the stalled lead report is not my favorite though and can be slightly confusing/misleading.

Overall: Best way to track the on site team and ensure they are meeting our company standards.

A great tool to analyze our properties' day to day operations

Jan 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It's very user friendly & the reports allow us to review many aspects of our properties operations so that we can better serve our residents.

Cons: Some of the reports that we use do not upload correctly into a different format, such as excel or PDF, making it hard to share with others.

Great tool, great team!

Jan 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: ILoveLeasing is an extremely thoughtful lead management tool for the Multi-Family Housing industry. It feels that it was designed by a team of people that truly understand the leasing process. As a result, the tool is effective, it's easy to use, and has robust reporting. The tool integrates with other systems and tools nicely, and has been well received by our on-site team members.

Cons: I wish that there were more options with emails/automation. I'd like to be able to turn on a drip email function that identifies the bedroom type and move-in time period of a guest card so that it sends out emails based on the progress of the guest card. "Your move in date is approaching..." type of thing. More of a wishlist item versus a dislike though.

Capterra-loader

I love the reports and ease of use

Jan 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The reports are great - I can easily identify issues with specific personnel to ensure training is provided early on. They also have a great report to show the best staff across the portfolio which makes everyone compete to win for the month!

Cons: I don't like that when an unqualified/inaccurate lead comes in, you must log a "phone call" and add notes that it is a false lead. If you do not, it will include the lead with those that are not contacted, reducing your true contact rate.

Overall: I love the reports, and am able to see how well we are managing our leads.

Both the customer service and ILoveLeasing are simply INCREDIBLE!

Jan 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: EVERYTHING! From the reports, to the lead tracking options to the follow-up tool. This system offers SO MUCH!

Cons: What's not to like? There is so much information available. The hardest thing is learning everything that is available. But, the great team offers incredible training and they are always available to assist.

Overall: The reporting and ability to follow-up.

Site is easy to use and understand.

Jan 02, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Software is very user friendly. Reports are sent weekly directly to my email. Customized reports can be done quickly for any of my sites. I would recommend this site to anyone. Easy set up and easy to use.

Cons: Only Con is that sometimes the connection to One Site does not seem to work well. I had no issues when on Yardi.

Extremely helpful to my team.

Jan 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The reporting tools, user friendly web page, tracking tools, support staff, visibility to on site staff