Average Ratings

6 Reviews

  • 4 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Training
    No
  • Support
    Not Offered

Vendor Details

  • On-Site
  • www.on-site.com

About On-Site

Online leasing solution that processes applications, collect fees, and manages leads 24/7.


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On-Site Features


On-Site Reviews Recently Reviewed!


No Stress Screenings Makes a Happy Landlord

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: They make submitting screenings very easy and for a very reasonable price compared to competitors. The results of the screenings are provided in an easy to read layout so that you can make decisions quickly. Bulk signing for documents is also a life-saver. Also, the software is very organized and easy to search for items. Lease generation has never been easier.

Cons: Sometimes the results don't quite happen as fast as we'd like, but I think they're going to be just as fast as any other site. The recent modification to their help line has been a headache. I liked when I could message a rep and get instant help but lately that function hasn't been working for me and says I'll need to try again to reach out to them in a message instead of a chat.

Overall: I've used the service for hundreds of screenings and trust that I'll receive the best and most complete information with this service. For large multi-family communities, On-site is the way to go.

Easy to navigate but have to deal with other issues

Oct 24, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Extremely
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Pros: I like how this website is user friendly when it comes to navigating through the software. The screening process is typically very quick. If the screening requires a little more time, this website provides an ETA on the screening results, which is nice.

Cons: I hate how it is so hard to get a hold of support.

Overall: I haven't had much issues with this software, but it is very difficult to get a hold of support when needed.

Capterra loader

I use On-Site daily to track leasing progress

Jul 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: I like that I am able to see where each applicant is in the leasing process. It is easy to update and send leases.

Cons: My least favorite part about on-site is that it sometimes glitches and some documents are sent before ready which can make the process more complicated.

Capterra loader

My team utilized On-Site for residential property management

Jul 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: On-Site easily drafts up an addendum, notice, lease and inspection--you name it, On-Site creates it!

Cons: I do not have any complaints to share about On-Site, I continue to use the software for the properties I manage.

Overall: Writing up notices are a breeze.

Best Online Leasing Software!

Dec 04, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We have been using On-Site for all 26 of our properties for the past 2 years and it has been nothing short of AMAZING. Residents can apply online and the screening is instant. Once we click approve on our end, the lease automatically populates, and the applicant can e-sign. There is also a Power Signing feature that allows the Property Managers to sign multiple leases at once. It's really a life saver. Can't say enough good things about it.

Slow results

Aug 25, 2018
1/5
Overall

5 / 5
Ease of Use

1 / 5
Features & Functionality

3 / 5
Customer Support

Pros: Easy application system. Curtious customer support staff.

Cons: Inaccurate response time. Background check should have been in five days ago and is still not in. Holding up signing a lease for a week now.