# On-Site Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about On-Site Software - reviews, pricing plans, popular comparisons to other Lease Management products and more. Source: https://www.capterra.com/p/128390/On-Site --- # On-Site Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 24, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) On-Site ## What is On-Site? On-Site is a cloud-based software that simplifies the rental application and screening process. It offers tools for efficient tenant screening, application management, and communication. Renters benefit from On-Site's detailed rental reports and can dispute inaccuracies, ensuring their information is current for the screening process. Property managers use On-Site to manage applications, screen tenants, communicate with applicants, and generate reports, saving time and maintaining professionalism. The platform integrates with credit bureaus and background check providers for a thorough tenant evaluation. On-Site streamlines the rental process with transparency and ease, serving both renters and property managers. ## What is On-Site used for? [Lease Management](https://www.capterra.com/lease-management-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for On-Site?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.on-site.com&name=On-Site) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### On-Site 3.9 (15) VS. [4.7 (99)](https://www.capterra.com/p/143396/LeaseQuery/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (15) Ease Of Use 4.5 (99) Value For Money 4.0 (10) Value For Money 4.6 (87) Customer Service 3.5 (13) Customer Service 4.7 (97) ## On-Site alternatives [4.2 (333)](https://www.capterra.com/p/164741/Yardi-Breeze/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.5 (1,889)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.5 (2,207)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $62.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.2 (252)](https://www.capterra.com/p/33832/Yardi-Voyager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/128390/On-Site/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Portfolio Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk Document Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Lease Origination 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Process of creating and establishing a new lease agreement between a property owner and a tenant or borrower Property Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Add, view, and edit details of all properties managed by an agency that are available for sale or rent Insurance Management Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Residential Leases For residential leases On-Site 6 features Store, manage, and track all electronic documents in a centralized location Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Process of creating and establishing a new lease agreement between a property owner and a tenant or borrower Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk Add, view, and edit details of all properties managed by an agency that are available for sale or rent For residential leases Get Advice We can help you find the software with the features you need. Features 3.9 (14) 3.9 Based on 14 reviews ## Pricing Value for money 4.0 (10) ### Starting price Contact vendor for pricing Free trial available Value for money 4.0 (10) 4.0 Based on 10 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.5 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (13) 3.5 Based on 13 reviews ## User reviews Overall rating 3.9 Based on 15 reviews Filter by rating 5(6) 4(6) 3(1) 2(0) 1(2) Mentioned topic Sorted by most recent TE Tracye E. COMMUNITY DIRECTOR Online Media ### "Excellent Lease Management " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2022 Wonderful experience. Best software for lease management. Pros Onsite is great for lease generation and tracking. Whenever there is an issues, customer service is able to resolve fairly quick. Cons I have not had any issues with Onsite. There are different levels you can purchase to gain or restrict access. All great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LJ Les J. COO Real Estate ### "Solid product " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 29, 2021 Very good Pros Seems like the go to source for screening. Tenant pays. Cons Some prospects have issues logging in. But they figure it out. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BS Benjamin S. Marketing Coordinator Real Estate ### "Useful Application, Screening & Document Management Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 July 20, 2021 Overall, we chose On-Site because of its promising integration-ability with our property management system, which has been smooth for the most part. We enjoy the ability to be able to have our guests apply online and manage the whole leasing process digitally, saving us time and money. On-Site also has a helpful Support Team that our site users can reach out to with any issues they encounter, though, they will not speak to any issues related to screening results. Pros The document management ability of On-Site is great - we're easily able to upload paystubs, IDs and other application materials and access them in the future if needed. On-Site integrates directly with our property management system - Yardi - so we get real-time inventory and application integration into our system. On-Site Support is helpful for the most part. Cons The site itself is very fickle, in that we receive many page errors on a daily basis, especially when trying to save more than a few records at a time. It almost becomes a negative impact on our business processes. Our implementation was not the smoothest, as there were many missing residents that we continue to find as we go further along. We are also encountering issues with application and deposit payments not fully depositing into our accounting system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CJ Cynthia J. A.P.M. Real Estate ### "Simplified Approval process " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 April 30, 2021 Overall, the use of On-site is a positive experience. A review of tenant leases for upgrades is useful. Pros With the tenant taking control of the application there is no need to do the hard work and guessing or back and forth for information. I like that it integrates with other real estate software like Yardi to have a seamless line of communication and files. Cons I know it's a security issue but I don't like changing my password so much. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LV Lisa V. Property Manager Real Estate ### "DO NOT USE" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 5, 2021 Every time I call is at least a one hour on hold waste of time. The service has steadily declined over the past few years and is absolutely terrible now. Pros The only good thing about this company is the lease writing feature. Cons Terrible customer service, terrible support, renter relations team is not knowledgeable. You might as well get a report from Equifax or Experian directly. Credit disputes take 30 days at least. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DK DESTINY K. LEASING MANAGER Real Estate ### "Couldn't Do My Job Without It!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 July 25, 2020 Pros I love how it's a one-stop shop. You can do everything in one spot. Cons I wish you could just chat with the verifications department versus calling. It would save a lot of time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Assistant Community Manager Real Estate ### "Very Powerful Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 6, 2019 We get instant approval for our residents. We are able to send e-leases quickly and easily. Background and credit checks come back very quickly. Pros You can get an instant answer for approvals. Allows you to set up your company's approval parameters. This program allows you to manage and track renewals and will e-generate leases to clients. It is very easy to use. Cons If you need to contact customer support it takes a long time to get through to someone. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KD Kelsie D. Director, Capital Formation & Investor Relations Real Estate ### "On-Site is the best lease-tracking software for property management " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 9, 2019 Pros Application are easy to read and easy to generate. The ability to set up requirements regionally and by portfolio is very helpful. The most time-saving feature is the ability to bulk-sign leases! Can't put a price on that. Cons It didn't always synch correctly with Yardi. The live-chat support function was always helpful we I had any issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EW Erin W. Manager Commercial Real Estate ### "Criminal Backgrounds Take Forever" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 January 24, 2019 Pros \-Easy to use -Integrates with our website, also from On-site Cons \-does not integrate with Yardi correctly -Criminal background checks take too long Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EW Erik W. Business Manager Real Estate ### "No Stress Screenings Makes a Happy Landlord" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 4, 2018 I've used the service for hundreds of screenings and trust that I'll receive the best and most complete information with this service. For large multi-family communities, On-site is the way to go. Pros They make submitting screenings very easy and for a very reasonable price compared to competitors. The results of the screenings are provided in an easy to read layout so that you can make decisions quickly. Bulk signing for documents is also a life-saver. Also, the software is very organized and easy to search for items. Lease generation has never been easier. Cons Sometimes the results don't quite happen as fast as we'd like, but I think they're going to be just as fast as any other site. The recent modification to their help line has been a headache. I liked when I could message a rep and get instant help but lately that function hasn't been working for me and says I'll need to try again to reach out to them in a message instead of a chat. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/128390/On-Site/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)