# MyChartsOnline Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about MyChartsOnline Software - reviews, pricing plans, popular comparisons to other Chiropractic products and more.

Source: https://www.capterra.com/p/128410/MyChartsOnline

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# 

 MyChartsOnline Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

MyChartsOnline

## What is MyChartsOnline?

Web-based chiropractic EHR software that attaches doctor's notes & chiropractic SOAP notes to bills from the accounting department.

## What is MyChartsOnline used for?

[Chiropractic](https://www.capterra.com/chiropractic-software/)

Overall rating

Based on 31 user reviews

Reviews sentiment

Positive

94%

Neutral

3%

Negative

3%

Starting price

$199

Flat Rate, Per Month

Free trial  
not available

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Do you work for MyChartsOnline?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://mychartsonline.com&name=MyChartsOnline)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MyChartsOnline

4.6 (31)

VS.

[### PostureZone](https://www.capterra.com/p/10010692/PostureZone/)

[4.7 (3)](https://www.capterra.com/p/10010692/PostureZone/#reviews)

Starting Price

$199

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (31)

Ease Of Use

4.3 (3)

Value For Money

4.6 (14)

Value For Money

5.0 (2)

Customer Service

4.3 (15)

Customer Service

5.0 (2)

## Pricing

Value for money

4.6 (14)

Basic

$199.00

Flat Rate,Per Month

Value for money

4.6 (14)

4.6

Based on 14 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.3 (15)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (15)

4.3

Based on 15 reviews

## User reviews

Overall rating

4.6

Based on 31 reviews

Filter by rating

5(23)

4(6)

3(1)

2(1)

1(0)

Mentioned topic

Sorted by most recent

Renee W.

DSP

Hospital & Health Care

### "User friendly, confidential & very convenient!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 1, 2025

My overall experience has been completely positive & this is very up to date & efficient software. It is also extremely user friendly & easy to navigate online or in the app. My 80 year old mom uses my charts online on a regular basis as well & she normally gets frustrated & gives up easily when learning new technically things.

Pros

I love having all my medical information in one place & the fact that it is always up to date. I appreciate not having to wait for results from tests to hear from my PCPP or another medical provider such as urgent care visits. I like the idea of being able to view my protected health information myself rather than the possibility of my personal medical results being relayed to me over the phone by someone whom I've possibly never even met. I'm also able to confirm, cancel & schedule appoints via my charts online which saves me a lot of phone calls & wait times trying to speak to a scheduler.

Cons

I do sometimes worry about someone else being to access my protected health information in the event there is a security breech of some kind. However so far I have felt this is a safe space to receive my medical information confidentially as there's been no issues & everything is password protected.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PA

Pat A.

Patient

Think Tanks

### "Unsatisfied user"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 20, 2024

I really dislike the MY Chart program and wish that that it didn't exist. I'm sorry to see that it seems to be wide spread Medical staff keeps trying to force you into it despite the fact that it's not patient friendly My Chart staff could care less about patient experience

Pros

In theory having an on line system for patients to be able to review their medical information is a good idea but My Chart leaves a lot to be desired in regard to patient experience

Cons

As a patient I feel that this system has been dumbed down and isn't patient friendly. I recently had 24 tests done and to see them I have to open 24 separate pages and scroll down the page to see the results. There is no way for me to mark the tests that I want to speak to my doctor about or to easily return to and review. The My Chart staff isn't very helpful and they are condescending. All they do is explain how to use their impractical system They really don't care about the patients' experience

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DP

Debra P.

Self

Online Media

### "Mychart The Best Way To Communicate "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 26, 2024

Wonderful app to send direct messages to your medical team

Pros

Availabilty to contact staff right away.

Cons

Amount of document space needs to hold more.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JR

Jacqueline R.

Crocheter

Arts and Crafts

### "Good dr chart "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 8, 2024

Pros

Easy to use, i r3ally like this chart its do good

Cons

Nonthing is a con i reslly like this one

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TW

Tamara W.

Paralegal

Real Estate

### "Mychary"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

January 13, 2023

Pros

The ability to have all records in one spot. See billing and ask questions

Cons

I don't have any negative for how I use it

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BW

brandy w.

Administrative supervisor

Medical Practice

### "Easy to used"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

November 14, 2022

Pros

Electronic records are so easy to access makes getting information easy.

Cons

At this time i can not think of anything that i do not like

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RG

Roberta G.

Owner

Food & Beverages

### "MyChart review "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

September 12, 2022

Pros

I like that I can access all my medical records anytime I need to, right at home or wherever I am.

Cons

It's hard to sign in sometimes. Other than that there really aren't any cons.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AT

An T.

Office Administrator

Construction

### "Convenient"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

May 5, 2022

Pros

Saves time by storing patient notes with bills

Cons

I wouldn't change anything about MyChartsOnline

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LL

Lloyd L.

staff

Management Consulting

### "Results encourage use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 28, 2022

Regardless of where I'm at, airport, doctor office, waiting for my wife to finish shopping (I'm siting in my car, who wants to be in Hobby Lobby) I can access and access and stay up to date.

Pros

Easy to access, intuitive and understandable.

Cons

Time to explore all the features so we can better benefit from the different tools.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SL

Sarah L.

Bookkeeper

Construction

### "Love online medical records"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 11, 2022

It is such an easy way to manage your medical information. It’s keeps a lifetime of records and makes you feel like you can be in communication with your doctor

Pros

What I love the most is that my hospital uses Mychart. It is a wonderful way to track appointments and records and doctors and message them.

Cons

That I am just now using it! Wish I would have known about it sooner.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/128410/MyChartsOnline/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)