---
title: "Genesis Chiropractic Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Genesis Chiropractic Software - reviews, pricing plans, popular comparisons to other Chiropractic products and more."
source_url: "https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/"
page_type: "product"
language: "en"
---

# 

 Genesis Chiropractic Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Genesis Chiropractic Software

## What is Genesis Chiropractic Software?

Consistently Ranked Top of Class -in Client Reviews from Trusted Platforms. Our EHR software and practice management system is the easiest to use and the best-supported chiropractic software available today. With over 10,000 users; Genesis, by ClinicMind, is also the easiest system to implement with the highest user satisfaction scores. - Care Plan Management - Mobile Physician Portal - Patient kiosks - Compliant, rapid, multi-specialty, and flexible documentation - Patient Attraction and Retention services - Mobile Patient Portal - Credentialing - Virtual Front Desk - AIScribe: Transforming Clinical Documentation Workflows

## What is Genesis Chiropractic Software used for?

[Chiropractic](https://www.capterra.com/chiropractic-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 310 user reviews

Reviews sentiment

Positive

93%

Neutral

5%

Negative

2%

Pros & cons

Responsive and helpful customer support

Comprehensive practice management tools

Complex and overwhelming feature set

Starting price

$97

Flat Rate, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Chiropractic / 2026

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Genesis Chiropractic Software?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.clinicmind.com/&name=Genesis Chiropractic Software)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Genesis Chiropractic Software

4.5 (310)

VS.

[4.1 (1,133)](https://www.capterra.com/p/48210/ChiroTouch/reviews/)

Starting Price

$97

Flat Rate, Per Month

Starting Price

$329

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (310)

Ease Of Use

4.0 (1,132)

Value For Money

4.4 (227)

Value For Money

3.7 (882)

Customer Service

4.5 (296)

Customer Service

3.9 (1,089)

## Genesis Chiropractic Software alternatives

Highest Rated

[4.9 (185)](https://www.capterra.com/p/141960/ChiroSpring/reviews/)

Starting price

$149.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.6 (159)](https://www.capterra.com/p/27270/EZBIS/reviews/)

Starting price

$225.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.7 (590)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/)

Starting price

$129.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.8 (530)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/alternatives/)

## FAQs about Genesis Chiropractic Software

Overview

### What problems does Genesis Chiropractic Software solve?

Genesis Chiropractic Software solves fragmented chiropractic workflows by combining scheduling, SOAP notes, insurance billing, payment posting, and reporting in one cloud system. It reduces claim rejections, compliance risks, manual collections follow-up, and staff coordination gaps. Chiropractors, billers, front-desk teams, and multi-office practices benefit most from faster documentation and clearer accountability.

Answer based on 205 reviews

Overview

### Which roles and teams benefit most from Genesis Chiropractic Software?

Genesis Chiropractic Software is most used by chiropractors, doctors, and associate clinicians who need charting, treatment documentation, and patient management in daily care delivery. Practice owners, presidents, and clinic directors use it to oversee operations and billing, while office managers, front-desk staff, and chiropractic assistants handle scheduling, intake, and insurance workflows.

Answer based on 301 reviews

Overview

### What company size and industries is Genesis Chiropractic Software built for?

Genesis Chiropractic Software is for solo chiropractic practices and clinics, with reviewer adoption entirely in small businesses at 100%. It is used most in Health, Wellness and Fitness at 41%, followed by Medical Practice at 37% and Hospital & Health Care at 14%, aligning with small healthcare providers.

Answer based on 310 reviews

Features and Usability

### What are the key features of Genesis Chiropractic Software?

Genesis Chiropractic Software includes core practice management features like patient scheduling, billing and insurance claims management, SOAP notes, and patient records management. Differentiating capabilities include customizable reports and templates, appointment reminders by text, task tracking, and credit card processing, with integrated workflows that connect scheduling, documentation, and payments.

Answer based on 91 reviews

Pricing

### How well does Genesis Chiropractic Software handle billing?

Genesis Chiropractic Software handles insurance billing, claims tracking, payment posting, and financial workflows well for many chiropractic practices. Larger offices and insurance-heavy clinics often value the integrated billing tools and visibility into claim status, while some smaller or cash-based practices find setup, add-on costs, ledgers, and support responsiveness harder to manage.

Answer based on 91 reviews

Integrations

### Which third-party tools and platforms does Genesis Chiropractic Software integrate with?

Genesis Chiropractic Software integrates with Fortis, Review Wave, Cash Practice Systems, BlueIQ, SKED, and WebExercises. Official catalog data also lists PostureRay and Wave. These integrations cover payments and care plans, scheduling and texting, patient reviews and communication, analytics, and exercise recommendations for chiropractic practices.

Answer based on 34 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Genesis Chiropractic Software?

Genesis Chiropractic Software offers live online training, webinars, videos, and documentation. Front-desk staff often learn scheduling quickly, while providers, billers, and admins usually need more time because of the system’s depth. Reviewers describe helpful trainers and follow-up support, but also note a real learning curve and occasional confusion before go-live.

Answer based on 56 reviews

Getting Started and Support

### What customer support options does Genesis Chiropractic Software offer, and how do users rate the experience?

Genesis Chiropractic Software offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as fast, helpful, and thorough, especially through tickets and training, though some report inconsistent follow-through, slower responses over time, and difficulty reaching the right person by phone.

Answer based on 74 reviews

Features and Usability

### How easy is it to schedule patients with Genesis?

Genesis Chiropractic Software makes patient scheduling straightforward for many busy chiropractic offices with color-coded calendars, recurring visits, and linked clinical and financial records. Front desk teams often like the daily workflow and online scheduling connections, though some practices find the interface crowded and want better discharge handling, check-in visibility, and user tracking.

Answer based on 79 reviews

## Who uses Genesis Chiropractic Software?

Based on Capterra reviews from the past 5 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Responsive and helpful customer support

86% positive reviews out of 70

Most reviewers appreciate customer support’s quick responses, multiple contact options, and commitment to resolving issues efficiently.

Complex and overwhelming feature set

38% negative reviews out of 64

Some reviewers find features excessive, unintuitive, and difficult to navigate, with limited tutorials and outdated interface.

Comprehensive practice management tools

81% positive reviews out of 26

Most reviewers indicate practice management features streamline operations, boost efficiency, and support practice growth and compliance.

Collaborative and supportive team environment

92% positive reviews out of 24

Most reviewers describe team support as highly responsive, knowledgeable, and essential for smooth onboarding and ongoing success.

## Features

AI summary

Based on 1,344 Chiropractic reviews

Capterra data shows that buyers of chiropractic software rank the following features as their top priorities:

-   **SOAP notes** (**71%** of reviewers rated this feature as critical)
-   **HIPAA Compliant** (**74%**)
-   **Patient Records Management** (**60%**)

Genesis Chiropractic Software supports all three of the features reviewers value most: **SOAP notes**, **HIPAA Compliant**, and **Patient Records Management**. Together, these capabilities help practices document care accurately, protect sensitive patient information, and keep records organized and accessible, allowing teams to manage daily operations more efficiently and support consistent patient care.

SOAP notes

4.6 (86)

58.14% of 86 reviewers that rated this feature as important or highly important

Genesis Chiropractic Software offers a detailed and customizable system for SOAP notes, helping you document quickly and accurately. Reviewers appreciate the ease of use, fast note entry, and the ability to customize macros and smart phrases for efficient daily documentation.

HIPAA Compliant

4.8 (32)

62.50% of 32 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Patient Records Management

4.6 (84)

57.14% of 84 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Appointment Management

4.6 (78)

52.56% of 78 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Healthcare Compliance

4.8 (71)

53.52% of 71 reviewers that rated this feature as important or highly important

Compliant with healthcare rules and regulations around the world

Billing & Invoicing

4.3 (73)

57.53% of 73 reviewers that rated this feature as important or highly important

With Genesis, you get a straightforward billing and invoicing process that saves time and reduces errors. Users think the system is easy to use, provides clear billing history, and integrates with Fortis for patient payments, though some mention issues with training and communication.

Genesis Chiropractic Software 41 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Billing & Invoicing: With Genesis, you get a straightforward billing and invoicing process that saves time and reduces errors. Users think the system is easy to use, provides clear billing history, and integrates with Fortis for patient payments, though some mention issues with training and communication.
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Claims Management: Process of submitting and following up on claims with insurance companies
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Credit Card Processing: Accept and process credit card transactions
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Electronic Payments: Electronically collect payments for goods or services
- For Chiropractors: Serves chiropractic practices
- Forms Management: Store, manage and track all forms in a centralized location
- Healthcare Compliance: Compliant with healthcare rules and regulations around the world
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Inventory Management: Track and manage inventory levels to maintain proper supply
- kiosk: Touch-screen device allowing patients and customers to do self-check-in and pay with credit or debit cards for free
- Multi-Location: Manage and support multiple locations
- Onsite Registration: In-person, onsite registration
- Outcome Assessment Tools: Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients
- Patient Management: Managing and tracking patient health, progress, communication, and treatment plans
- Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
- Patient Scheduling: Book and manage patient appointments and follow-ups
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- SMS Messaging: Send messages via SMS
- SOAP notes: Genesis Chiropractic Software offers a detailed and customizable system for SOAP notes, helping you document quickly and accurately. Reviewers appreciate the ease of use, fast note entry, and the ability to customize macros and smart phrases for efficient daily documentation.
- Task Scheduling: Track and manage the scheduling of tasks
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.4 (308)

4.4

Based on 308 reviews

## Pricing

Value for money

4.4 (227)

[View pricing plan details](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/pricing/)

Cash

$97.00

Flat Rate,Per Month

Claim Control

$177.00

Flat Rate,Per Month

Claim360

$327.00

Flat Rate,Per Month

Bundled Pricing is Available!

$500.00

Other,Per Month

Value for money

4.4 (227)

4.4

Based on 227 reviews

## Integrations

[

Wave](https://www.capterra.com/p/178021/Wave-Apps/)[

Cash Practice Systems](https://www.capterra.com/p/103760/Cash-Practice-Systems/)[

Review Wave](https://www.capterra.com/p/157424/Review-Wave/)[

PostureRay](https://www.capterra.com/p/128417/PostureRay/)[

WebExercises](https://www.capterra.com/p/190296/WebExercises-Rx/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (296)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (296)

4.5

Based on 296 reviews

## User reviews

Overall rating

4.5

Based on 310 reviews

Filter by rating

5(201)

4(81)

3(20)

2(4)

1(4)

Mentioned topic

Sorted by most recent

MW

Michael W.

General Manager and Clinician

Hospital & Health Care

### "Long-term supporter"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 17, 2026

Long-term clinic not looking to change! This software is directly part of my daily work routine. Easy to access when on at my main workstation or facility.

Pros

I've been using this solution since 2009. The software has evolved as my practice has grown. This software keeps up with real time changes in technology.

Cons

The software works best on Google which is not always an option. Fast WiFi and/or landline internet is ideal. Hot spots are not ideal

Alternatives considered

[WebPT](https://www.capterra.com/p/92920/WebPT/)

Reasons for choosing Genesis Chiropractic Software

Was not practical to start over again or switch software solutions.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Zameeya J.

Provider

Health, Wellness and Fitness

### "Provider Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

February 17, 2026

I love how thorough, accurate and simple it is to navigate. Everything is concise and clearly labeled for a smooth experience.

Pros

The convenience of navigating caters to the visual eye aspect and isn’t alarming or too way with an extensive amount of medical jargon. Simple to read from both a provider and patient standpoint.

Cons

None. I experienced zero issues with the interface. It isn’t overwhelming to navigate and very straightforward for business standards.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DM

Dr. Michael R.

Chiropractor

Health, Wellness and Fitness

### "Genesis Just Gets It — Simplify Your Practice Today"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 15, 2025

Overall, our experience has been excellent. Genesis helped streamline and automate many aspects of our practice that used to be time-consuming and inefficient. The team truly understands the needs of chiropractors, and the system is built with those needs in mind. From onboarding to ongoing support, the process has been smooth, professional, and empowering. It’s clear that they’re invested in our success, and that makes a big difference

Pros

Genesis offers an incredibly user-friendly system that simplifies everything from scheduling to documentation. The implementation was much smoother than expected thanks to their thorough onboarding process. Their customer support stands out — responsive, knowledgeable, and always willing to go the extra mile. The training resources are clear, and their team is genuinely friendly and helpful, which made getting started feel less overwhelming.

Cons

As with any new EHR system, there was a learning curve at the beginning. Adapting to new workflows can be a challenge when you’re already busy running a practice. That said, Genesis did a great job of guiding us through the setup and providing support at each step — so while it took some time to get fully comfortable, we never felt like we were doing it alone.

Alternatives considered

[ChiroHD](https://www.capterra.com/p/218059/ChiroHD/)

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

Reasons for choosing Genesis Chiropractic Software

Better product, great web based platform

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KH

Kattey H.

CA, office manager

Health, Wellness and Fitness

### "Good software for insurance practice "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

December 25, 2024

We had it for a year. It worked well. Chart notes were fantastic, digital paperwork was great. But fell short in a few of the areas we needed.

Pros

Task manager and the checks and balances for the program for staff.

Cons

It was not a cash practice friendly software it is made more for a practice that take insurance. Ledger hard to read would have been nice to have red and green number for credit and balances.

Switched from

[ChiroHD](https://www.capterra.com/p/218059/ChiroHD/)

Compliance in chart noting. Needed better reports.

Alternatives considered

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

Reasons for choosing Genesis Chiropractic Software

Chirotouch cloud had just launched and still had things to fix.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 2, 2025

Thank you for your thoughtful review! Your support and ongoing engagement mean the world to us. We're dedicated to delivering 5-star experiences every time, so your feedback is invaluable in helping us always improve. Happy New Year!

ZE

Zsolt E.

Doctor

Health, Wellness and Fitness

### "Genesis - The Foundation of our Clinic Engine"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 16, 2024

Great, communicative and integrated team who are really striving to see us succeed. The Genesis is always advancing and modifying to stay ahead of the needs and wishes of their clinics, clinicians and staff. Genesis gives us a solid foundation on which we can build a thriving practice.

Pros

Cloud based, accessible from anywhere. Integrated billing and financials. Many of my colleagues use Genesis, so there is a community of like-minded clinicians.

Cons

We on boarded during a transition time in the Genesis ecosystem. We understand there are growing pains with scaling and integrating various business platforms. Also on boarding any new EHR is challenging. We are now through the storm on the other side. Feels great and we're looking for a very productive 2025 and on.

Alternatives considered

[ChiroHD](https://www.capterra.com/p/218059/ChiroHD/)

[Platinum system](https://www.capterra.com/p/95936/Platinum-system/)

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

[Cario](https://www.capterra.com/p/191165/Cario/)

[Atlas Chirosys](https://www.capterra.com/p/128414/Atlas/)

Reasons for choosing Genesis Chiropractic Software

Recommendations from TRP, Dr. Capra, Samantha/Jason. Other clinicians utilizing the software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JL

jessica L.

OFFICE MANAGER

Medical Practice

### "Great software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 5, 2024

Very easy to use, and easy to train new staff and doctors to use.

Pros

Great team that is always super helpful when we have questions.

Cons

I can't think of something I like least about the software

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 6, 2024

Hi Jessica, Thank you for your kind review! Our people make the difference. We are always available if you need us. We appreciate the time you took to submit this review. Linda Stotsky CMO

RM

Raeanna M.

Chiropractic Assistant

Health, Wellness and Fitness

### "Active Family Chiro Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

June 13, 2024

Pretty good, just wish the screen was bigger to make it easier to navigate

Pros

The step by step training zoom calls to learn how to navigate the system, and the billing.

Cons

How small everything is, and how quickly it loads

Switched from

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

They were terrible, and did not ever help resolve any issues

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

September 6, 2024

Hi Raeanna, Thank you for your kind review. We are always available to help with tips and additional training. Did you know there is a zoom feature for the screen? Thanks so much for taking the time to submit a review! Linda Stotsky CMO

SC

Scott C.

Staff

Alternative Medicine

### "Initial Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

8/10

June 11, 2024

Pros

Documentation, scheduling, initial patient forms emailed to patient and the software allows the user to put into SOAP NOTES

Cons

Tasks-takes too long to get an answer and sometimes my issue is not answered correctly. Some type of phone support would be much more helpful

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

September 6, 2024

HI Scott, Thanks so much for taking the time to submit a review! Did you know that we have three types of support? Live chat, phone calls and the support team on the web? Feel free to reach out if you need further assistance. Linda Stotsky CMO

AR

Angela R.

Accounts Manager

Medical Practice

### "Faster than our last software program but not as user friendly"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

June 10, 2024

It has been ok, nothing we love, but it is quicker than our last program.

Pros

That is is mostly quick to navigate but details can be lost

Cons

The ability to do many things and their customer service platform and billing customer service platform

Switched from

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

It was server based and moving way to slow for our daily activities and volume

Reasons for choosing Genesis Chiropractic Software

It was offered by MaxLiving and our prior program was moving too slow

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

September 6, 2024

HI Angela, Thanks so much for taking the time to submit a review! It's our people who make the difference. If you ever need to reach out, I've included my email. Feel free to reach out with questions or concerns. Linda Stotsky CMO

RY

Rosa Y.

Clinic assistant

Medical Practice

### "Fantastic "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

June 6, 2024

Pros

Easy to track patients record. Paperless.

Cons

Sometimes it keeps slow. Patients information doesn't save that need to go back work again.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

September 6, 2024

HI Rosa, Thanks so much for your kind review! We greatly appreciate your feedback and value your input as it helps us improve our services. If you have any further comments or suggestions, please feel free to share them with us. We’re always here to listen and learn. Linda Stotsky CMO

[View all Reviews](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/reviews/)

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