--- title: "Genesis Chiropractic Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Genesis Chiropractic Software - reviews, pricing plans, popular comparisons to other AI Agents for Customer Support products and more." source_url: "https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/" page_type: "product" language: "en" publication_date: "2026-11-01" --- # Genesis Chiropractic Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 1, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Genesis Chiropractic Software ## What is Genesis Chiropractic Software? Consistently Ranked Top of Class -in Client Reviews from Trusted Platforms. Our EHR software and practice management system is the easiest to use and the best-supported chiropractic software available today. With over 10,000 users; Genesis, by ClinicMind, is also the easiest system to implement with the highest user satisfaction scores. - Care Plan Management - Mobile Physician Portal - Patient kiosks - Compliant, rapid, multi-specialty, and flexible documentation - Patient Attraction and Retention services - Mobile Patient Portal - Credentialing - Virtual Front Desk - AIScribe: Transforming Clinical Documentation Workflows ## What is Genesis Chiropractic Software used for? [Chiropractic](https://www.capterra.com/chiropractic-software/)[AI Agents for Customer Support](https://www.capterra.com/ai-agents-for-customer-support-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 308 user reviews Reviews sentiment Positive 93% Neutral 5% Negative 2% Pros & cons Responsive customer assistance Streamlined practice operations Complex and overwhelming features Starting price $97 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Chiropractic / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Genesis Chiropractic Software?[Manage this product listing](https://www.g2.com/products/clinicmind-genesis-chiropractic-software/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Genesis Chiropractic Software 4.5 (310) VS. [4.1 (1,134)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) Starting Price $97 Flat Rate, Per Month Starting Price $329 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (310) Ease Of Use 4.0 (1,133) Value For Money 4.4 (227) Value For Money 3.7 (883) Customer Service 4.5 (296) Customer Service 3.9 (1,090) ## Genesis Chiropractic Software alternatives [4.6 (159)](https://www.capterra.com/p/27270/EZBIS/reviews/) Starting price $225.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.8 (538)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.9 (186)](https://www.capterra.com/p/141960/ChiroSpring/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (590)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/alternatives/) ## FAQs about Genesis Chiropractic Software Overview ### What problems does Genesis Chiropractic Software solve? Genesis Chiropractic Software solves disconnected chiropractic office workflows by linking appointment scheduling, patient records, SOAP notes, insurance claims, payments, and practice reports in one system. Chiropractors, front-desk staff, billing teams, and multi-provider clinics benefit from faster compliant documentation, claim-status visibility, coordinated follow-ups, and clearer tracking of care plans, collections, and patient visits. Answer based on 212 reviews Overview ### Which roles and teams benefit most from Genesis Chiropractic Software? Genesis Chiropractic Software is most used by chiropractors, doctors, and chiropractic clinicians who manage patient records, treatment plans, and visit documentation. Practice owners, clinic directors, and executives use it to oversee daily operations and financial activity, while office managers, front-desk staff, assistants, and billing specialists coordinate scheduling, patient intake, and claims workflows. Answer based on 301 reviews Overview ### What company size and industries is Genesis Chiropractic Software built for? Genesis Chiropractic Software is designed for small chiropractic practices, with 100% of reviewers from small businesses and Health, Wellness and Fitness as the top industry at 41%. It also serves Medical Practice organizations (37%) and Hospital & Health Care providers (14%), supporting solo practices and clinics. Answer based on 310 reviews Features and Usability ### What are the key features of Genesis Chiropractic Software? Genesis Chiropractic Software includes core clinical and practice-management features such as SOAP notes, patient records management, appointment management, billing and invoicing, and claims management. Reviewers also frequently cite confirmations and reminders for patient communication, while outcome assessment tools support care tracking. It also covers HIPAA Compliant and Healthcare Compliance. Answer based on 50 reviews Integrations ### Which third-party tools and platforms does Genesis Chiropractic Software integrate with? Genesis Chiropractic Software integrates with 6 third-party tools, including Review Wave for patient communication and reminders, Cash Practice Systems and Fortis for payments and care plans, plus PostureRay, Wave, and WebExercises. These connections support scheduling, online reviews, credit card processing, financial plans, and patient exercise workflows. Answer based on 30 reviews Getting Started and Support ### How easy is it to onboard and train a team on Genesis Chiropractic Software? Genesis Chiropractic Software offers live online training, webinars, documentation, and videos. Reviewers report that staff can learn core scheduling and daily tasks quickly, especially after guided training. However, administrators, billers, and teams configuring its broader feature set often need more time, repeated training, and hands-on practice before going live. Answer based on 56 reviews Getting Started and Support ### What customer support options does Genesis Chiropractic Software offer, and how do users rate the experience? Genesis Chiropractic Software provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative assistance, and chat. Users often report helpful, knowledgeable staff and fast ticket responses, especially during setup. However, some describe delayed or unresolved tickets, inconsistent assistance, and difficulty reaching knowledgeable representatives by phone. Answer based on 74 reviews Features and Usability ### How well does it handle chiropractic billing and insurance claims? Genesis Chiropractic Software supports insurance billing with claim tracking, integrated payments, and access to billing assistance. Chiropractic practices value seeing claim status, keeping financial work in one system, and managing compliance. Some billing staff find the interface complex, particularly payment posting, insurance setup, and care-plan write-offs, which can require training and manual review. Answer based on 91 reviews Features and Usability ### How well does it handle patient appointment scheduling? Genesis Chiropractic Software makes appointment scheduling practical for busy chiropractic clinics through color-coded visit types, multiple appointment patterns, online scheduling links, and calendar filters. Front-desk teams value quick booking and care-plan tracking, while some offices want clearer check-in indicators, patient photos, block scheduling, better audit trails, and fewer reminders for discharged patients. Answer based on 79 reviews ## Who uses Genesis Chiropractic Software? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Responsive customer assistance 86% positive reviews out of 70 Most users report customer support is accessible, friendly, and quick to resolve questions or technical concerns. Complex and overwhelming features 38% negative reviews out of 64 Some reviewers find features excessive, unintuitive, and difficult to navigate, leading to confusion and underutilization. Streamlined practice operations 81% positive reviews out of 26 Most reviewers indicate practice management tools simplify compliance, boost efficiency, and support practice growth and daily operations. Collaborative and supportive team 92% positive reviews out of 24 Most reviewers describe team support as responsive, knowledgeable, and essential for smooth onboarding and ongoing success. ## Features AI summary Based on 1,357 AI Agents for Customer Support reviews Capterra data shows that buyers of chiropractic software rank the following features as their top priorities: - **SOAP notes** (**70%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**74%**) - **Patient Records Management** (**60%**) Genesis Chiropractic Software supports all three of the features reviewers value most: **SOAP notes**, **HIPAA Compliant**, and **Patient Records Management**. Together, these capabilities help practices document visits clearly, protect patient information, and keep health records organized, allowing teams to manage daily workflows more efficiently and support consistent patient care. SOAP notes 4.6 (86) 58.14% of 86 reviewers that rated this feature as important or highly important Genesis Chiropractic Software offers detailed and customizable SOAP note documentation that helps you complete notes quickly and accurately. Reviewers appreciate the ease of use, thoroughness, and the ability to customize macros and smart phrases for efficient workflow. HIPAA Compliant 4.8 (32) 62.50% of 32 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Patient Records Management 4.6 (84) 57.14% of 84 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Appointment Management 4.6 (78) 52.56% of 78 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Healthcare Compliance 4.8 (71) 53.52% of 71 reviewers that rated this feature as important or highly important Compliant with healthcare rules and regulations around the world Billing & Invoicing 4.3 (73) 57.53% of 73 reviewers that rated this feature as important or highly important With Genesis, you get a seamless billing and invoicing process that is easy to use and configure. Users think the system saves time, offers clear billing statements, integrates with Fortis for payments, and provides helpful support from the billing team. Genesis Chiropractic Software 41 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: With Genesis, you get a seamless billing and invoicing process that is easy to use and configure. Users think the system saves time, offers clear billing statements, integrates with Fortis for payments, and provides helpful support from the billing team. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Payments: Electronically collect payments for goods or services - For Chiropractors: Serves chiropractic practices - Forms Management: Store, manage and track all forms in a centralized location - Healthcare Compliance: Compliant with healthcare rules and regulations around the world - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Inventory Management: Track and manage inventory levels to maintain proper supply - kiosk: Touch-screen device allowing patients and customers to do self-check-in and pay with credit or debit cards for free - Multi-Location: Manage and support multiple locations - Onsite Registration: In-person, onsite registration - Outcome Assessment Tools: Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - SOAP notes: Genesis Chiropractic Software offers detailed and customizable SOAP note documentation that helps you complete notes quickly and accurately. Reviewers appreciate the ease of use, thoroughness, and the ability to customize macros and smart phrases for efficient workflow. - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (308) 4.4 Based on 308 reviews ## Pricing Value for money 4.4 (227) [View pricing plan details](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/pricing/) Cash $97.00 Flat Rate,Per Month Claim Control $177.00 Flat Rate,Per Month Claim360 $327.00 Flat Rate,Per Month Bundled Pricing is Available! $500.00 Other,Per Month Value for money 4.4 (227) 4.4 Based on 227 reviews ## Integrations [ Wave](https://www.capterra.com/p/178021/Wave-Apps/)[ Cash Practice Systems](https://www.capterra.com/p/103760/Cash-Practice-Systems/)[ Aloha](https://www.capterra.com/p/157424/Review-Wave/)[ PostureRay](https://www.capterra.com/p/128417/PostureRay/)[ WebExercises](https://www.capterra.com/p/190296/WebExercises-Rx/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (296) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (296) 4.5 Based on 296 reviews ## User reviews Overall rating 4.6 Based on 308 reviews Filter by rating Counts reflect reviews available in this feed. 5(200) 4(80) 3(20) 2(4) 1(4) Mentioned topic Recent reviews first, then most helpful RE Reviewer General Manager and Clinician Used the software for: 3-5 years ### "Long-term supporter" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 24, 2026 Long-term clinic not looking to change! This software is directly part of my daily work routine. Easy to access when on at my main workstation or facility. Pros I've been using this solution since 2009. The software has evolved as my practice has grown. This software keeps up with real time changes in technology. Cons The software works best on Google which is not always an option. Fast WiFi and/or landline internet is ideal. Hot spots are not ideal Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Zameeya J. Provider Used the software for: 1-3 years ### "Provider Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 February 23, 2026 I love how thorough, accurate and simple it is to navigate. Everything is concise and clearly labeled for a smooth experience. Pros The convenience of navigating caters to the visual eye aspect and isn’t alarming or too way with an extensive amount of medical jargon. Simple to read from both a provider and patient standpoint. Cons None. I experienced zero issues with the interface. It isn’t overwhelming to navigate and very straightforward for business standards. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Maverick C. Chiropractor Used the software for: 3-5 years ### "Genesis Just Gets It — Simplify Your Practice Today" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 24, 2025 Overall, our experience has been excellent. Genesis helped streamline and automate many aspects of our practice that used to be time-consuming and inefficient. The team truly understands the needs of chiropractors, and the system is built with those needs in mind. From onboarding to ongoing support, the process has been smooth, professional, and empowering. It’s clear that they’re invested in our success, and that makes a big difference Pros Genesis offers an incredibly user-friendly system that simplifies everything from scheduling to documentation. The implementation was much smoother than expected thanks to their thorough onboarding process. Their customer support stands out — responsive, knowledgeable, and always willing to go the extra mile. The training resources are clear, and their team is genuinely friendly and helpful, which made getting started feel less overwhelming. Cons As with any new EHR system, there was a learning curve at the beginning. Adapting to new workflows can be a challenge when you’re already busy running a practice. That said, Genesis did a great job of guiding us through the setup and providing support at each step — so while it took some time to get fully comfortable, we never felt like we were doing it alone. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "We've been with Genesis for over 10 years, need I say more? Consistent confidence in their service." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 18, 2018 In the 10 years I've been in practice, I've never once had to worry about insurance billing and collections. Pros Ease of use and customization to your practice. Nothing is missed from billing and collections to patient missed visits. Reports are awesome and everything you need is just a click away. Cons The only thing I don't like is opening a ticket for any and all communication with the company. It makes sense that by doing it this way, every piece of communication is documented, but sometimes one just likes to pick up the phone. :) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Office Manager and Owner Used the software for: 3-5 years ### "All-in-one software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 23, 2024 Overall, they were great. We were able to talk with technical staff as needed, and they were able to address our needs and concerns. They have a robust system that does pretty much everything in the same system. Pros Genesis does all the tasks needed to run a busy chiropractic office. They have the ability to link with other services to help with schedule reminders, X-ray software, and statement/payment on-line. Cons Not great for small office. The bigger the better. They charge for each add-on on a monthly basis, so watch your invoice to see if you are utilizing everything you are charged for. Only other down-side was the lag it contacting support for a live person was sometimes challenging. No direct phone to a representative, even after using their services for 5+years. Never knew who the first contact would be. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Accounts Manager Used the software for: 3-5 years ### "Faster than our last software program but not as user friendly" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 June 17, 2024 It has been ok, nothing we love, but it is quicker than our last program. Pros That is is mostly quick to navigate but details can be lost Cons The ability to do many things and their customer service platform and billing customer service platform Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Amanda B. Owner/Doctor of Chiropractic Used the software for: Less than 1 year ### "Worth the price" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 24, 2021 My overall experience has been amazing! Any time I've had a frustration they have addressed it imediately and solved my problems quickly. I am truly always impressed with care and attention they give my clinic, even though I am a very small clinic. I thought you would only get this service when you were running a big clinic! Pros I absolutely LOVE the functionality of this product! The training team was suburb at implementation and they continue to surprise me with how dedicated they are to making sure we are getting the most out of the system. I have been using Genesis for just shy of a year and the billing team has already helped me improve my billing and collect more, and I couldn't be happier to have those items off my teams list of 'to-do' items! Cons I honestly hated the cost the most.... at the beginning! When I first learned what this software was going to cost me, I thought I'd never be able to make those payments EVERY month. But what I can say now is that they have saved me money and helped me make gains in my collections and I couldn't be happier! The only big thing I think they could improve upon is their patient intake forms. The patients have a great online portal to fill them out on but it is not mobile friendly and that's difficult for a lot of my new patients coming in. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Billing Specialist Used the software for: 3-5 years ### "Outstanding how Genesis meets Billing Management Needs" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 12, 2024 Excellent. Very impressed with the immediate attention and support we have gotten from Genesis. Managing the clearinghouse issues was extremely time consuming with other software, but Genesis handles all of these issues with pretty much seamless interface. Pros The multitude of tools that help manage Billing. Cons Documentation limitations due to our combined Chiropractic and Neurological needs as a multi-specialty practice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer owner provider Used the software for: 1-3 years ### "Empty promises" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 June 10, 2024 Promising software but was told in the sales phase that the requests/ questions could be done by the software but in fact they were not going to work the way the sales confirmed. Unless you run your office exactly the way Genesis wants you to or (their typical office) you might as well not even bother. Pros the features and capabilities that are present but could never to get to work correctly even after a second setup months after initial setup was complete. Wasted 6 months of my time and my office managers time. Cons Customer service is joke dont even bother. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HK Hamid K. Chiropractor Used the software for: 3-5 years ### "Genesis is The Best of The Best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 4, 2022 From day one, they held our hand and did not let go for 6 months, as they moved us through the stages of learning, implementation and operation; they did not let go until we were super comfortable and confident with its use. Pros I can't say enough good thing about this company, its team, its delivery, its customer support, its training process, and its ability to make my job so much easier and efficient. I would pay twice what they charge for what they provide me both on the clinical documentation and compliance side and the financial tracking side. Cons I can't think of any. This has been the most well thought-out software in the market. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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