# Page 12 | Genesis Chiropractic Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is Genesis Chiropractic Software the right Chiropractic solution for you? Explore 310 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/reviews

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Genesis Chiropractic Software

4.5 (310)

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Last updated March 9th, 2026

# Page 12 - Reviews of Genesis Chiropractic Software

## Showing most helpful reviews

Showing 276-300 of 310 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DV

Dan V.  
Chiropractor  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Amazing detail and user friendly"

July 24, 2016

5.0

At this point I have to say that I have been completely satisfied with my switch to Genesis. There are so many features to it that, in my opinion, make it the best choice for a Chiropractic office.

Pros

Everything is there right in front of you.

Cons

I haven't run across anything I feel negatively about.

Review Source

MP

Mike P.  
Owner  
Medical Practice  
Used the software for: 1-2 years

### "Almost two years now and still very happy"

January 22, 2016

4.0

Pros

I can see my schedule, billing, statistics, history, EMR's all on one platform.

Cons

EMR is a bit clunky and takes some getting used to.

Review Source

AA

Andrew A.  
DC  
Medical Practice  
Used the software for: Less than 6 months

### "Genesis Chiropractic "

October 10, 2016

4.0

Overall I am happy with the product and would recommend it

Pros

The support is like non other they always answer the phone or emails

Cons

A lot of it is self taught. You have to spend quite a few hours watching videos and taking elementary quizzes to gain more info

Review Source

CH

Christopher H.  
Doctor  
Medical Practice  
Used the software for: 6-12 months

### "Great billing software, but lacks in some areas of charting."

January 7, 2016

3.5

Pros

Automatic billing when notes are submitted. The scheduling is easy to use and read.

Cons

Difficulty in getting the xDocs set up the way we would like sometimes and the fact that they sometimes randomly stop working for no reason. Wording when charting doesn't always flow nicely.

Review Source

JJ

Josh J.  
Doctor  
Medical Practice  
Used the software for: 6-12 months

### "Review for Ipad"

January 11, 2016

5.0

Pros

Implementation with POS system and insurances. Easy to use macros.

Cons

High price for program you will never own. Other programs are a fraction of the price. Even though I feel Genesis offers more than other programs, the jump in price between the two almost made me switch.

Review Source

CM

Cindy M.  
front desk  
  
Used the software for: Less than 6 months

### "In the few days i used it, i can say my experience was really nice. Everything was so clear/vibible."

May 1, 2018

4.0

Pros

that it is easy to use and clear too the features are really well designed and organized very effective software

Cons

so many notifications kept popping up honestly there really isnt anything that i could complain about.

Review Source

CR

Carla R.  
Medical assistant  
  
Used the software for: Less than 6 months

### "It's was fantastic!"

May 2, 2018

5.0

Pros

I was able to make appointments easily. I was able to understand very very much better than the previous product.

Cons

I wasn't able to two appointment is the same schedule. It could be a little easier if that could be done.

Review Source

JA

Jonathan A.  
Student  
Hospital & Health Care  
Used the software for: Less than 6 months

### "My review!"

August 6, 2016

4.0

The developer and support staff are very passionate about about helping to facilitate our experience in the clinical setting

Pros

I love how helpful the support staff is and how user friendly the software is.

Cons

Some software is slightly more integrative

Review Source

TP

TJ P.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Wont Work With You"

August 19, 2020

1.0

Poor, would not try to use again.

Pros

This software is touted as cloud based and automated. It is very similar to ChiroTouch which would make a smooth transition.

Cons

Unless you are famous and willing to let them use you for advertising they don't wish to work with you. User interface is dated. Customer support is slow.

Reason for choosing Genesis Chiropractic Software

I did not choose Genesis. The support was slow and they chose not to work with my clinic.

Review Source

GP

Greg P.  
Doctor  
Medical Practice  
Used the software for: Less than 6 months

### "Started my own practice and Genesis has made that much easier. "

December 28, 2015

5.0

Pros

The ease of use, the fact that the software knows whether or not your notes are compliant with insurance/medicare, built in ICD 10 search plus it tells you if you are using a billable ICD 10 code. Web based so It's automatically backed up, also you can access it no matter where you are as long as you have internet access.

Cons

Initially it's very confusing to learn any software. But within a few weeks, my staff and I had learned our way around Genesis. There are a lot of buttons, many of which I don't use. However, once you get familiar with the ones you want to use it's easy to navigate.

Review Source

DVS

Dr. Vito S.  
Associate Doctor  
Medical Practice  
Used the software for: Less than 6 months

### "Great functionality"

December 5, 2016

4.0

Genesis gives you quick access to vital information when you need it, is very customizable, cloud based is great, and keeps the system up to date on ICD10's which helps for diagnosis and billing.

Pros

ICD1O'S, Quick view access, cloud

Cons

Not great aesthetically

Review Source

MA

Mark A.  
Doctor  
Medical Practice  
Used the software for: 6-12 months

### "Best I have used in 15 years of practice."

November 6, 2015

4.0

Pros

It is easy to use. I am able to keep up with my notes. And with outsourcing I am able to stay on top of all the other parts of the business necessary for results and growth.

Cons

It takes a bit to learn and I wish there were more video tutorials.

Review Source

JF

Joseph F.  
  
  
Used the software for:

### ""

February 1, 2013

5.0

As a chiropractor and a software company CEO, I am impressed with the flexibility their solution offers. They were able to integrate with my PostureScreen Mobile working with our development time quickly and efficiently. Since I am no longer in practice, I rely on my end users for feedback, and those using the Genesis software have had nothing but glowing reviews about their ease of use, technical support team, and overall improvement in their clinics' work flow efficiency.

Review Source

DJ

David J.  
Owner  
Medical Practice  
Used the software for: Less than 6 months

### "Anything you want it to do, if you can learn it."

January 25, 2017

5.0

I have had other software that was very simple and easy to run, but with such ease comes the inability to do anything complex. Genesis is amazing but almost too complex.

Pros

It will do anything

Cons

You have to figure out how.

Review Source

JW

John W.  
Director of Operations  
Medical Practice  
Used the software for: 6-12 months

### "Absolutely fantastic system. Streamlined our office like never before "

October 26, 2015

5.0

Pros

Great communications with the office, the transition from ICD 9 to 10 was painless

Cons

I can honesty say there are no complaints. This system is so easy to use its almost impossible for you to make any mistakes.

Review Source

MZ

Maximillian Z.  
DC/Owner  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Very Happy with genesis and billing precision!!"

August 1, 2016

5.0

I have had the program now for a couple weeks and converting to a new system after three years in an old one was seamless and easy.

Pros

Ease of use and transition All-in-one feel

Cons

nothing so far

Review Source

VR

Verified Reviewer  
Chiropractor  
  
Used the software for:

### "Genesis is probably the most complete chiropractic software I've ever seen. "

March 8, 2018

5.0

Pros

The thing I liked the most about the software was the sheer capabilities it was able to offer us. There is nothing it can't do.

Review Source

MF

Michael F.  
Doctor  
Medical Practice  
Used the software for: 6-12 months

### "Software Ease!"

December 28, 2015

5.0

Pros

The note taking portion, particularly initial exams is easy and can be done quickly.

Cons

I sometimes have ( a slight) difficulty rescheduling patients.

Review Source

KG

Kadria G.  
Doctor  
Medical Practice  
Used the software for: Less than 6 months

### "Great for New Grads "

January 4, 2016

5.0

Pros

I like that the software is cloud base, allowing me access to my schedule and patient files from any computer. I also like that it is completely customizable through the macros and makes entering patient notes easy and quick. It is also linked with Posture analysis so my images can be uploaded to the patient file easily.

Cons

I would like if patients could fill out their intake forms online. Then the information can be populated straight into their file instead of filling out paper forms

Review Source

SR

Steven R.  
Owner  
  
Used the software for:

### "The worst software experience I've ever had"

December 31, 2015

1.0

Pros (Crickets) Cons If you get one bill out the door before you ask yourself "who the hell designed this?" congratulate yourself. Oh, you think they're going to give you a refund once you decide that it's "not right for your office" and you've wasted another 3 months on yet another software program? Good luck Worst design ever

Review Source

MJ

Morgan J.  
Office Manager  
Medical Practice  
Used the software for: 6-12 months

### "Great customer service!"

December 28, 2015

3.5

Pros

I like the customer service support and schedule layout.

Cons

The difficulty of scheduling multiple appointments.

Review Source

BG

Bradley G.  
Owner  
Medical Practice  
Used the software for: Less than 6 months

### "Awesome Company"

January 4, 2016

3.0

Pros

What I like best is how user friendly it is and how everyone at the company is willing to help you. I have never had a software company that wanted to meet monthly to make sure that my profits at the office were growing. Genesis has helped my office grow and give better patient care.

Cons

We love the product it is awesome. The staff is super helpful and go out of their way to make sure everything is running smoothly.

Review Source

AR

Amanda R.  
Owner  
Medical Practice  
Used the software for: Less than 6 months

### "Start Up Off and Running"

January 4, 2016

4.5

Pros

The outsourcing and immediate help to train my staff keeps my costs lower as a new startup. Genesis staff have been very easy to work with, and prompt at answering questions to make sure my office is running smoothly and problems are taken care of almost immediately.

Cons

I wish I could change some of the reports. I also need separate categories for PT & Chiro maxes.

Review Source

CP

Cheonil P.  
Doctor  
Medical Practice  
Used the software for: Less than 6 months

### "Very Convinent!! Easy to use!! Good team support!!"

January 21, 2016

4.0

Pros

I love Genesis since I can use the software with any computer with internet access. It is cloud based system!! Also, I am a CBO doc. Genesis works great with posture ray and posture screening!!

Cons

Software speed is based on the internet speed. My clinic location has some issue with the internet and it sometimes slow us down with busy schedule.

Review Source

GG

Garrett G.  
  
  
Used the software for:

### "I know lots of successful docs that use this."

May 11, 2015

5.0

The President is one of those rare people that really dig in, create massive value, look to get feedback and constantly improve. You can see that with Genesis. From a doctor for doctors.

Review Source

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