# Atlas Chirosys Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Atlas Chirosys the right Chiropractic solution for you? Explore 90 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/128414/Atlas/reviews

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Atlas Chirosys

4.7 (90)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Atlas Chirosys

Ease of use

4.5

Customer Service

4.8

## Pros and Cons in Reviews

LP

Lauren P

Office ManagerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years.

“Email reminders for the patients, being able to send out a mass email for our specials that we're running, the weekly webinars, it's easy to train staff with, it's easy to make changes, and we love having the ability to call for technical support when we have an issue.“

September 4, 2024

MC

Mike C

ChiropractorHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years.

“I can't imagine going back to our old software systems or relying on travel cards or paper files.“

September 12, 2024

LP

Lauren P

Office ManagerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years.

“We love using Atlas, it's very easy for us to use and navigate the software. If we are unsure of something, it's nice to be able to call technical support and have them tap into our system to help us!“

September 4, 2024

SW

Sarah W

Chiropractic AssistantHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years.

“We really like the software overall and it's easy to schedule a time for support if and when needed.“

August 9, 2024

SW

Sarah W

Chiropractic AssistantHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years.

“The communication with the Atlas support team is timely and professional.“

August 9, 2024

## Showing most helpful reviews

Showing 1-25 of 90 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Tony V.  
Health And Wellness Coach  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "My boss can now focus on the things he loves to do"

December 4, 2018

5.0

Pros

It takes all the technology headaches out of the job, and lets my boss spend more time on being a chiropractic.

Cons

Switching from our current system to Atlas was difficult at first, but the great customer service at Atlas helped us ease the transition.

Review Source

SP

Sonia P.  
Corceirge-Admin support  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Atlas Review"

September 12, 2024

5.0

Very easy to use, help line is always friendly and figures out what to do.

Pros

I have been using Atlas in our office for 6 years and it is a great software. It is very user friendly. Any time we need help, the response time is quick and effecient.

Cons

Nothing I can think of as every time we have had any challenges they have always been addressed.

Review Source

DRM

Dr. Rob M.  
Family Chiropractor  
  
Used the software for: 2+ years

### "Atlas has helped my office grow from 200 to 400 patient visits per week with its efficiency."

July 27, 2017

2.0

Pros

The software is loaded with multiple features like: free email appointment reminders, and CA-to-Dr message system, it can notify patients when it's their turn for an adjustment, and it has an amazing tracking system to help you keep track of patients who have missed appointments. The software is easy to learn how to use, and it has made my team much more efficient and has allowed them to be able to focus on our patients.

Cons

The only thing that needs to improve with the software is the lack of HTML email capability. It does have an email system with which you can email your patients, but you cannot embed pictures or videos.

Review Source

Response from Atlas Chiropractic System

August 2, 2017

Thank you for your review. We will definitely look into that feature.

DK

David K.  
Chiropractor and Clinic Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Atlas is among the best clinical software programs on the market."

September 6, 2024

5.0

Pros

Atlas has been a part of the clinic for almost 20 years. As a sole practitioner with no staff, the sign-in feature, billing options, built in payment processing, and Atlas Flex note taking help make for smooth operations even for one person. Just imagine what it can do for you and your team! If you're looking for an all encompassing software program for your clinic, Atlas is the way to go.

Cons

For my practice and how I operate, Atlas does everything I need. It may be that there would be some positives to a cloud based version, but the safety of being off the cloud has its advantages too.

Review Source

SW

Sarah W.  
Chiropractic Assistant  
Hospital & Health Care  
Used the software for: 2+ years

### "Quality Service, Great Product "

August 9, 2024

5.0

We really like the software overall and it's easy to schedule a time for support if and when needed.

Pros

As a Chiropractic Assistant, I use Atlas everyday. This software makes scheduling, communication (emails and texting) with patients and billing super easy! The communication with the Atlas support team is timely and professional.

Cons

You often have to leave a voicemail and the team will call back, it would be nice to speak with someone directly (it's really not a huge deal - they call back quickly).

Review Source

Response from Atlas Chiropractic System

August 12, 2024

Thank you for your 5-star review and kind words about Atlas! We’re thrilled that our software is making your daily operations smoother. To enhance your support experience, we've upgraded to a new ticketing system. This allows us to immediately track and prioritize requests, routing them to the right specialist without waiting on hold. You can submit requests via email at support@atlashub.com, voicemail at 1-866-762-8527 ext. 1, or our Atlas Support Portal: https://atlaschirosys.atlassian.net/servicedesk/customer/portal/1, where you can also track progress and get updates. Our team responds promptly, often faster than traditional phone support, reducing downtime and providing a clear record of each interaction. We’re committed to timely, professional support and believe this system is a significant step forward. Thank you for trusting Atlas!

DAD

Dr Amar D.  
President  
Alternative Medicine  
Used the software for: 2+ years

### "Amazing software + amazing team "

August 10, 2024

4.0

Very satisfied and would highly recommend !

Pros

Tech support Training manuals Quick response

Cons

Hours for tech support - would like 7am

Review Source

Response from Atlas Chiropractic System

August 27, 2024

Thank you for your kind words and for taking the time to share your experience with Atlas! We're delighted to hear that our software and support have met your expectations. Your satisfaction with our tech support, training manuals, and quick response times means a lot to us. We also appreciate your feedback regarding tech support hours. We are always looking for ways to improve, and your suggestion helps us understand your needs better. Thank you for recommending Atlas and being a valued customer. We’re excited to continue supporting you and helping your practice thrive. If there’s anything else we can assist you with, please let us know!

MP

Mark P.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Atlas software is key to building and managing our practice."

August 1, 2024

5.0

Excellent...no concerns and will continue using the system to grow our practice and impact in the community.

Pros

Efficient with an abundance of features to maximize our ability to serve our health community.

Cons

Any concerns or requests are well received and managed by the team at Atlas.

Review Source

Response from Atlas Chiropractic System

August 27, 2024

Thank you so much for your wonderful review and for sharing your positive experience with Atlas software! We are thrilled to hear that our features have been instrumental in helping you build and manage your practice effectively. It's fantastic to know that you're finding value in our software and that it enhances your ability to serve your health community. We're also grateful for your feedback regarding our team's responsiveness to any concerns or requests. We are committed to providing exceptional support and continually improving our service to meet your needs. We appreciate your continued trust in us and look forward to being a part of your practice's growth and success in the future. If there's anything else we can do to support you, please don't hesitate to reach out. Thank you for being a valued member of the Atlas family!

DSH

Dr Sam H.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Good software, but needs an update "

July 20, 2022

4.0

Pros

It was easy to input notes due to macros and touch screen capabilities.

Cons

Would be better if you could bill insurance easier without having to create a totally different profile for the same person or at least enable an easy duplication of someone’s file. The software’s ability for patients to book their own appointments and for the users of the platform to access through a mobile friendly option can be found in similar products. Lastly, for patient communication, 2-way texting with patients would enable ease of use for our team.

Review Source

Response from Atlas Chiropractic System

July 22, 2022

Hi Dr. Sam, Thanks for leaving us a review! Our Auto Renew feature if turned on will duplicate the coverage plan on the next transaction after the set renewal date. We will be upgrading our online booking in the near future to allow for a few requested updates however its currently functional on mobile! We also have our new Atlas Conversations feature that came out back in October that includes two way texting, reviews, automated campaigns, blasts and more! Take care, Atlas

KS

Kori S.  
Office Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Atlas is great for setting up and organizing patients as well as with any follow up or advertising."

July 28, 2017

5.0

I liked the added advertising and help to send patients videos and emails on health related issues.

Pros

For the most part, once an employee gets used to Atlas, it is easy to use, straight forward and makes sense. There is often more than one way to register information or get to the information that is needed. Atlas help line is great and it staff knows the programming inside and out. The staff are friendly and understanding. Great when used in the manner and function that it was intended. It is helpful beyond booking appointments.

Cons

Atlas has all the big important functions covered however the program misses out on some of the minor details for the day to day function in the clinic. For instance, having x-rays and reports at the doctors' fingertips is great but I was unable to email a colleague at another clinic an x-ray. Another example is that patient statements are quite detailed and easy to track but it is hard to separate items and payments from different providers on the same day or pull specific items from a time range for an insurance company. This is often asked for by patients who are looking to separate healthcare products that aren't covered by insurance with items that are.

Review Source

Response from Atlas Chiropractic System

August 2, 2017

Thank you for your review. We are able to email reports including any images, x-rays, scans or any other image file. Please contact support and we can show you.

VR

Verified Reviewer  
Chiropractor  
  
Used the software for:

### "Atlas is a great tool for chiropractic offices. "

March 8, 2018

4.0

Pros

I liked that all the information I needed was readily accessible, there was little time wasted switching screens.

Cons

The only thing I disliked was the price of the add-ons. Buying the key swipers and terminal would be very costly.

Review Source

Response from Atlas Chiropractic System

March 20, 2018

Hello, Thanks for taking the time to review Atlas! What most doc's do is pass the $2 cost of the card or fob onto the patient as a deposit. If the patient ever quits care the could turn the card or fob back in and you can reprogram it to another patient. Doing this will make the kiosk feature a free feature for you to utilize.

EB

Edward B.  
owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Best software for a cash practice"

January 27, 2017

4.0

We've been using Atlas in our office for 7+ years. Prior to finding Atlas we switched software companies every couple years. Our office is mostly a cash practice. Atlas allows us to have self-pay care plans and we can easily submit insurance forms for the patient. We have an open adjusting area with 3 tables. The Atlas calling module directs patients to the open table right over the music in the office. I simply walk from table to table to adjust. Patient x-rays are displayed on the Virtual Travel Card from the 23" touchscreen monitor and my SOAP notes are done when the patient gets up from the table. I love it or I wouldn't be using it this long. One more thing: your software will ultimately determine the efficiency of your office-choose wisely whether it's Atlas or something else.

Review Source

AO

Andrew O.  
Doctor of Chiropractic  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Good value, great support"

October 5, 2016

5.0

I'very been in practice for 6 years and have used a variety of EHR systems, including ChiroTouch and EZ Biz. Based on experience with these other systems, I would recommend Atlas to anyone interested in streamlining their office and eliminating paper. No system is perfect, but Atlas seems to truly listen to feedback and develop technology into their program that further promotesouth ease of use. They held hand through the initial implementation process and I've never had to wait long to speak with a service rep. I've recommended Atlas to colleagues and have actually had 2 recent colleagues integrate Atlas into their offices with good feedback.

Pros

After investing time into the initial setup, speed want ease of use is great

Cons

Initial setup can be a very time consuming process, but same goes with any new system. Nothing is going to be a perfect solution for every office 'out of the box'

Review Source

Response from Atlas Chiropractic System

October 5, 2016

The greatest satisfaction we receive is seeing chiropractors serve and thrive doing it. Thank you for putting your trust in us and recommending Atlas to your friends.

CB

Crystal B.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Atlas support is always available, fast, efficient and very patient! I never hesitate to call!"

July 27, 2017

5.0

Ease of use and quick reception tools for fast efficient care.

Pros

Ease of use. Ability to have multiple providers. Ability for support crew to connect directly to the program remotely.

Cons

Not sure about all the features available to users. Need more training with every update completed and new technology.

Review Source

Response from Atlas Chiropractic System

July 31, 2017

Thank you for the review. We have material available online (videos, user manuals, FAQ and more) plus you have access to our training staff to learn all about the features in Atlas. Please let us know if you would like to review the system - we would be happy to help!

JL

Jeff L.  
Chiropractor  
  
Used the software for: 2+ years

### "I've been using it daily for over 5 years now, and I have no regrets over choosing Atlas. "

July 27, 2017

5.0

Pros

Our favorite features are the safety net, the automatic text reminders, and the quick SOAP notes. All three of those are saving time and money for us.

Cons

One of the few things that I don't like is that there isn't more customization on the receipts. I'd like to add logos and clean them up a bit.

Review Source

Response from Atlas Chiropractic System

July 28, 2017

Dr Livingstone - thank you for your review. With the latest release of Atlas you can include your company logo and more! Reach out to our support team via phone, email or online chat for help setting the feature up!

KW

Kevin W.  
Owner  
  
Used the software for: 2+ years

### "Amazing program"

January 13, 2018

5.0

Pros

So efficient I have to hire less staff. Customer service is also amazing. Customer rep is super amazing at fixing anything we need

Cons

I wish it had the ability to process automatic payments in Canada. There are occasionally glitches but customer support fixes right away always.

Review Source

Response from Atlas Chiropractic System

January 16, 2018

Thanks for the review Dr. Wiebe! We are just finishing off the merchant service integration here in Canada. If you'd like more info check out www.openedgepayments.com/atlas Thanks!

EI

Elio I.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Excellent program and fast support"

July 27, 2017

5.0

Notes and financial program all in 1

Pros

Easily customizable. No matter how you practice atlas can make your daily notes simple,fast and easy. Brand fastest live support.

Cons

No remote access from home. I would like to review notes and files from home or my cell. Also I would like access to my schedule without calling the office.

Review Source

Response from Atlas Chiropractic System

August 2, 2017

There is a way to access your notes and files from home. Call support and we can integrate that for you.

BH

Brianna H.  
CA  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "I love working with Atlas! So easy to use for both the CA and DC."

July 27, 2017

5.0

Pros

I love the sign in feature, it helps the office to run smoothly, the email reminders, appointment list.

Cons

It can be quite slow to load, I wish there was a different view for the day sheet rather than just hide/reveal. Maybe change the color of the appointment when arrived. Also would be great if you didn't have to find the client first then book appointment.

Review Source

LC

Laura C.  
Office Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "EASY TO USE, CONVENIENT & STRAIGHT FORWARD"

July 27, 2017

5.0

Pros

HOW USER-FRIENDLY IT IS TO USE! HANDLING CLIENT'S FILES ON ATLAS IS VERY CLEAR AND CONCISE. SO MUCH INFORMATION IS AVAILABLE AND PROVIDED EASILY.

Cons

NOTHING! I'VE BEEN USING IT FOR 6 YEARS AND HAVE NEVER HAD A COMPLAINT. ATLAS SUPPORT IS ALWAYS AVAILABLE TO HELP IF THERE ARE ANY PROBLEMS ENCOUNTERED (ALTHOUGH THAT HAPPENS VERY RARELY).

Review Source

LT

Lucy T.  
Receptionist  
  
Used the software for: 2+ years

### "Easy to use and navigate. If you have a problem the Atlas team is very quick to help by email or ph"

July 27, 2017

5.0

Pros

What I like most about the software is how much it has to offer from marketing, educational videos, billing/ insurance billing, email reminders. It is nice to have a program that does it all. The billing is straight forward and easy to use. I also really like the Safety Net which helps track patients who have not booked.

Review Source

PC

Paul C.  
Chiropractor  
  
Used the software for: 2+ years

### "Atlas chiropractic software raises the level of your office to the highest level of efficiency."

July 27, 2017

5.0

Pros

It takes all the thought out of patient management so I can be 100% focused on my patients well being.

Cons

Unable to change the size of the atlas computer screen...font size is too small. Would like to be able to make larger

Review Source

Response from Atlas Chiropractic System

August 2, 2017

We added full HD resolution years ago. We can help you change the resolution.

DJS

Dr. Joshua S.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Love Atlas"

December 8, 2016

5.0

We have used this software for 3.5 years. It makes our office run smoothly and saves us an incredible amount of time and energy.

Pros

Capabilities, Ease of Use, Support

Cons

Expense/cost

Review Source

Response from Atlas Chiropractic System

December 8, 2016

Thanks Dr. Steinke! It's always great hearing how we can save offices an incredible amount of time by automating many processes.

SC

Sunny C.  
Director of TST Chiropractic  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great software, when they created the software they put their customers first. "

April 2, 2018

5.0

The software cares for the needs of Chiropractors.

Pros

Experienced tech team to support IT dummies. Educational, and very helpful with different clinic layouts, also provide useful advice. Chiropractic focused software.

Cons

There was some miscommunication, and misunderstanding with patient information disclosure, it was resolved and settled. Despite some errors, this is still great software, anyone wanting a high flow practice, please don’t hesitate to consider Atlas software.

Review Source

Response from Atlas Chiropractic System

April 4, 2018

Dr. Cheung, Atlas can be used on IPAD's and MAC's for soap notes and exams. If you want to run the scheduling,billing and reporting screen on a MAC you would have to run a parallel program. There is a full set of video's and an online manual to assist in training that can be used anytime. We can always setup extra training outside of normal support hours if requested. It looks like you've only done 1 training time and not spent time setting your system up or gone live yet. We are happy to help, please contact our support team.

HD

Hayley D.  
Operations Manager  
  
Used the software for:

### "Atlas - Chiropractic Software"

September 15, 2014

5.0

Having started a brand new Chiropractic practice we knew that it was essential to have the most organised and smartest Chiropractic Software to help us maintain and reflect the contemporary image we were hoping to create when educating and attracting new patrons to our practice. Atlas represented all of those and more. Not only does it keep track of our patrons, those that might fall out of care but most importantly those that attend for life enhancing care, it also allows our Chiropractors to keep essential notes of every visit but also supports my during my daily/monthly account entries. As products are changing and evolving all the time, we appreciate Atlas is too. Just now they have improved their service with introducing tablet screen frames, so Atlas can be portable. Going forward, we are still finding many more features that Atlas has/can operate and have put forward suggestions to introduce some new functions for the future. This can sometimes take time to implement which is only our challenging part but do feel that they always try to listen and support us at times where we need it.

Review Source

JG

Joshua G.  
  
  
Used the software for:

### "It takes a little adapting - but then it ROCKS!"

October 6, 2016

5.0

I met the developer years ago in early Atlas stages - and knew then it would be something for my future practice. I finally bit the bullet when I discovered the costs was EQUAL to my budget for other software and unnecessary association fees. The first week was HARSH - LOADS of intricate features and setup, but THEN, after getting the core setup in place, this program does more than I can even use if for... so far :-) I LOVE the system, it's constant strive for improvement and enhancing, and I show and tell all of my colleagues about it. Still using paper? Used to habitual ways? This won't be an easy step - but MAN, it becomes YOUR system, personalized to your practice and practice style. Love it!

Review Source

Response from Atlas Chiropractic System

October 6, 2016

Thanks for the great feedback Dr. Gelber, since you've started with Atlas we've made major improvements to our initial setup and transition! We have support available to help set up the entire system to each style of practice and philosophy.We continue to strive to improve and your feedback is much appreciated!

ET

Erin T.  
Chiropractor  
  
Used the software for: Less than 6 months

### "I do not recommend Atlas. "

July 24, 2017

1.0

Pros

The price seemed like a good deal. During the sales demo, I was shown the highlights. It wasn't until training that I realized the limitations of the product.

Cons

This software was not easy to use, but the customer service was the worst part. At one point during a remote training, the guy said, "why did you even buy this software?" I knew then that it was not the right product for my office. We never implemented the software into the practice. I told the sales staff right away that it wasn't a good fit for us, but dealing with them after that was a nightmare. I felt disrespected and belittled by their communication.

Review Source

Response from Atlas Chiropractic System

July 25, 2017

Dr. Torzewski, thank you for taking your time to review our software. We are truly saddened that you did not have a positive experience and will be sure to review your feedback with our team. We aim to provide excellent customer service to all our clinics. If at some point your software need changes we hope you will consider giving Atlas another look.

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