# Page 2 | Atlas Chirosys Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Atlas Chirosys the right Chiropractic solution for you? Explore 90 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/128414/Atlas/reviews --- Atlas Chirosys 4.7 (90) [View alternatives](https://www.capterra.com/p/128414/Atlas/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Atlas Chirosys ## Showing most helpful reviews Showing 26-50 of 90 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MC Mike C. Chiropractor Hospital & Health Care Used the software for: 2+ years ### "Highly recommend Atlas Software!" September 12, 2024 5.0 I've been using Atlas for years and love it! Patient flow, record keeping, scheduling visits, and just general office function are all better since we made the change. I can't imagine going back to our old software systems or relying on travel cards or paper files. The company offers good service and the product is solid. They continue to enhance the system and listen to customer feedback, which is appreciated. I've been extremely happy I made the decision to go with Atlas. Pros Patient flow, record keeping, scheduling visits, general office function, financials, patient communication are all amazing! Easily worth the invesment in terms of time saving and organization. Cons I think I'm tired of the color scheme. It could use a more modern cleaner look possibly. Softer, less distracting, a little more zen color palette might be good. Switched from [Ideagen Healthcare Guardian](https://www.capterra.com/p/133808/Ideagen-InPhase/) Atlas looked and proved to be the superior product in every way. Review Source BJ Brock J. Doctor of Chiropractic Health, Wellness and Fitness Used the software for: 2+ years ### "Good software and features" August 10, 2024 5.0 Good software and features. Great support help and they update reasonably often! Pros It's built for chiros and higher volume systems, Jane doesn't even stack up which is all the rave. Cons Integrating with more payment partners would be great and making insurance to benefits companies more streamlined in Canada. Alternatives considered [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) Reason for choosing Atlas Chirosys Atlas had integrated billing in Canada already Review Source Response from Atlas Chiropractic System August 27, 2024 Thank you for sharing your positive feedback about Atlas! We’re thrilled to hear that our software has been a great fit for your chiropractic practice and that you've found it well-suited for higher-volume systems. It's wonderful to know that our integrated billing capabilities in Canada made Atlas the right choice for you. We appreciate your constructive feedback regarding integrating with more payment partners and streamlining insurance processes for Canadian benefits companies. Your insights are valuable to us as we continue to enhance our offerings and provide even better solutions for our users. Thank you for recognizing our support team and our commitment to regular updates. We're grateful for your trust in Atlas and look forward to continuing to support your practice. If there’s anything more we can do to help, please don’t hesitate to reach out! LP Lauren P. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Atlas Review" September 4, 2024 5.0 We love using Atlas, it's very easy for us to use and navigate the software. If we are unsure of something, it's nice to be able to call technical support and have them tap into our system to help us! We normally work with Rachelle and she has been so helpful to us. Pros Email reminders for the patients, being able to send out a mass email for our specials that we're running, the weekly webinars, it's easy to train staff with, it's easy to make changes, and we love having the ability to call for technical support when we have an issue. Cons We would like to customize our appointment reminder settings for specific appointment types. This is not something we are able to do yet and can be burdensome to remember to turn this feature on and off for clients who see us for Chiropractic and Occupational Health Services. Review Source DSR Dr. Samuel R. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Great product" August 12, 2024 5.0 Pros Lots of features included with system and the option to purchase software and then just pay for support Cons Doesn't integrate with google calendar yet Alternatives considered [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) Reason for choosing Atlas Chirosys More familiar with Atlas and display is nicer Review Source Response from Atlas Chiropractic System August 27, 2024 Thank you so much for your review and for choosing Atlas! We’re glad to hear that you appreciate the comprehensive features our system offers and the flexibility of our purchase options. It’s great to know that you value the familiar and user-friendly display of our software. We also appreciate your feedback regarding Google Calendar integration. We are constantly exploring new ways to enhance our software and your suggestion is invaluable to us. Your trust and support mean a lot, and we are excited to continue providing you with the tools you need to succeed. If there's anything else we can do to improve your experience, please let us know. Thank you for being a valued part of the Atlas community! RC Rachel C. Chiropractic Assistant Health, Wellness and Fitness Used the software for: 2+ years ### "Atlas Rocks!!" August 28, 2024 5.0 We LOVE Atlas!! From the very beginning, they have been nothing short of amazing. The operating system is intelligent and easy to use! If we ever have an issue with the system, they are quick to respond and quick to address/fix the concern at hand. Their customer service is TOP NOTCH!! Pros Easy to use operating system Great customer service, quick response time Cons Some technical issues but they are always quick to address our issues Switched from [EZBIS](https://www.capterra.com/p/27270/EZBIS/) We needed more patient integration. The Atlas System seemed like a better fit for us! Review Source SW Sarah W. Chiropractic Assistant Hospital & Health Care Used the software for: 2+ years ### "Quality Service, Great Product " August 9, 2024 5.0 We really like the software overall and it's easy to schedule a time for support if and when needed. Pros As a Chiropractic Assistant, I use Atlas everyday. This software makes scheduling, communication (emails and texting) with patients and billing super easy! The communication with the Atlas support team is timely and professional. Cons You often have to leave a voicemail and the team will call back, it would be nice to speak with someone directly (it's really not a huge deal - they call back quickly). Review Source Response from Atlas Chiropractic System August 12, 2024 Thank you for your 5-star review and kind words about Atlas! We’re thrilled that our software is making your daily operations smoother. To enhance your support experience, we've upgraded to a new ticketing system. This allows us to immediately track and prioritize requests, routing them to the right specialist without waiting on hold. You can submit requests via email at support@atlashub.com, voicemail at 1-866-762-8527 ext. 1, or our Atlas Support Portal: https://atlaschirosys.atlassian.net/servicedesk/customer/portal/1, where you can also track progress and get updates. Our team responds promptly, often faster than traditional phone support, reducing downtime and providing a clear record of each interaction. We’re committed to timely, professional support and believe this system is a significant step forward. Thank you for trusting Atlas! BF Brad F. Chiropractic Alternative Medicine Used the software for: 2+ years ### "Almost 20 years" September 3, 2024 5.0 I've been using Atlas for almost 20 years. That means something. I was tempted by another very well known company to use them and found out that simple things like customer service was severely lacking. Whenever I have a need they are a always very prompt to reply. Highly recommend Atlas Chiropractic Systems. Cons About the only thing that would be better is if it were free. But that's not practical for anyone so I'm happy. Switched from [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) It was a very long time ago and I remember early on there were many benefits to Atlas. Review Source David E. Dr. and CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Why Choose Atlas" December 11, 2018 5.0 I have owned Atlas since 2005. I have tried over 7 different office software programs including ChiroMac, Web Based Systems and have found that Atlas has everything that I need. The one aspect to Atlas that I enjoy is the TECH SUPPORT! If you decide to go with Atlas use their tech support, ITS AWESOME! Something's not working, give them a call. Have a question on how to set up a process in your office? Give them a call. They have helped me with a lot of issues and now with their online BACK UP, it's a no brainer (Make sure that you do this cuz I found out the hard way.) Pros Simplicity! With in 2-3 clicks you can perform most anything you need! It's all in front of you vs. trying to remember what screen does what and how do I get back to that screen and how do I generate this type of Report Atlas has everything there! Got Stuck?! No problem Atlas tech support is there to help you in ENGLISH!!!!! And they won't ask you to push the reset button!;0 Run a cash practice? No problem Atlas is easy. Run a PI practice? No Problem Atlas can record your data and keep track of exams. Need to organize your visits and refer back to them? No problem Atlas can Program your entire visit plan and confirm the visit date via text, email or phone. Have an idea that you feel is crucial to your office and may help with other offices. Atlas is open to integrating new ideas. Cons Thinking... I would say that Atlas is working to improve all aspects of their software. Their new flex note system is excellent and the fact that it now allows tablet or iPad integration makes it even better. It doesn't do everything that I want it to yet, but they are working on it. Review Source Dr David O. Professor of Anatomy and Physiology Florida State College Jacksonville Higher Education Used the software for: 2+ years ### "Great Software Program" October 3, 2018 4.0 Atlas is great, just don't make any mistakes, because it will take a LOT of time to correct it Pros Schedule book is really fantastic in it's ability to easily move appointments around, do multiple visit scheduling,as well as deleting multi visits at one time, scheduling appointments on the fly from the patient data card. Aside from the ability to change the width of the columns, I think the schedule book is the absolute best scheduler I have seen. Although it does lack a mobile phone app to schedule patients while away from the clinic on the go. That would be great instead of telling patients you will have to call them back once you return to the clinic Cons If you make a mistake it lacks the ability to correct it easily like a computer should do. Unfortunately it may require hours and hours of extra work, where a macro or script would be able to correct it in minutes or seconds. Review Source CR Camille R. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Categorically Worth the Investment " January 26, 2017 4.0 As a high volume office, Atlas makes it easier for us to see the amount of patients that we do. Once your patients know the process and uses the system effectively, it makes it easier to know what you need to do for the person in front of you (whether or not they are schedule for future appointments or if they are a pay per visit patient). Just like any other technology Atlas has its limits and flaws as well. There are times when not all the features work the way you expect them to, but that is what the technical support team is there for. Overall it is a tool that is worth the investment and allows our office to function smoothly, so we would recommend Atlas to other chiropractors. Pros Easy to use Personalizes to our office and office needs Allows us to be very specific and keep detailed notes for each of our patients Cons When it crashes it prevents our staff from being able to do what they need to do for our patients Updates generally always need assistance from Atlas support Some features we got use to don't continue to work when we institute another update Review Source Response from Atlas Chiropractic System January 26, 2017 Thanks for the review! Please contact our support team to setup a procedure using our daily error scan to prevent any crashing. They can also provide advice to make your updates quick and easy! BM Brett M. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "It is sold 'empty'" March 22, 2019 2.0 It was frustrating we never got it implemented after three or four months of trying to make macros because the note system sucks and figure out how to put in all of the CPT codes diagnosis codes and everything else that we would need we finally realize that it was still woefully inadequate for our needs and then as the Last Straw the pit stop manager failed to catch a pit stop which means the reminders are unreliable I finally pulled the plug in 5 months screw it Pros I liked a lot of the ideas and the things that they showed me on the demo all the control and being able to text straight from the EMR that was wonderful except that it really didn't work Cons It was sold completely empty in other words no diagnosis codes no CPT codes no E&M codes, nothing in it. For some reason they think it's easier for me to put in all of the diagnosis codes that I might need to use rather than just having a database to choose from the same goes for the CPT codes rather than just have a whole bunch of them that I can choose from and change the prices on I have to add absolutely everything. Also same thing with insurance and electronic billing there are zero insurance companies in this thing which means you have to put everything in by hand including their billing numbers so that you can get paid you know because that's simpler than them including a database with all of that in there. There are so many problems with this software and it is so 20 years ago I just would not recommend it or anything like it Review Source CH Craig H. President Health, Wellness and Fitness Used the software for: 2+ years ### "Been an Atlas user since 2007. Great product and even better service. " July 31, 2017 5.0 Have been using it daily since 2007. Great program for our chiropractic practice. Saves me from hours of work and having to have another employee. Pros I really like how simple it is to use in our cash practice. Easy to upload images into the system. Training new staff on it is simple and easy. Patients love seeing their EHR when they sign in. Love the text reminders. Cons The graphic interface could use some updating - too many colors and looks a bit dated. I would love to get rid on the 'spine' graphic on the VTC. Patients become fixated on the red spots on the graphic. Slow to load patient file at sign in at table. Whole system backbone is virtual fox pro - old system. Review Source Response from Atlas Chiropractic System July 31, 2017 Thank you for the review. We do have a way to hide the interactive spine on your Virtual Travel Card. I will have a support rep reach out to you today to help! TP Tod P. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "ACS runs our front end, our back end and is infinitely scaleable. Very strong platform " July 27, 2017 5.0 The strongest office software in the industry! Pros It is easy to use and upgrade and support is always amazingly quick to solve problems. The team is always updating the software to suit the changing needs of the profession. They will always help new users and I've recommended them to many other Chiropractic offices and I've only heard positive reviews from my colleagues. Cons ACS is not cloud-based and I can't access remotely, but I can always call tech support to help me through any hurdles we encounter. Another issues it's that tech support is in Ontario so any issues we have after hours has to wait til the next day to solve but their techs usually work late so it's usually not an issue Review Source Response from Atlas Chiropractic System August 2, 2017 Thank you for your review. There is a way to access Atlas remotely. Call support and we can help you set it up. RS Randee S. Office Manager Used the software for: 2+ years ### "Amazing customer service, quick response. Lots of functionality. " June 9, 2017 5.0 Pros The customer service is very responsive, quick and helpful. They are open to improvement suggestions. Cons It is pricey, and while the customer service is very good, there is an ongoing monthly charge for it. If you do not use the monthly service plan and want to ever update the software to a newer version, you must backpay all months- which I am not a big fan of. Review Source Response from Atlas Chiropractic System June 12, 2017 Hi Randee, Thank you for the review and positive input. In response to your updates fee concern, monthly update fees are not mandatory. But it does allow our company to have qualified programmers on staff to continually update the software. it also allows Atlas to be able to give timely features and new changes to help your office succeed. If you have any concerns please contact us and we would be happy to discuss them. GC Gerald C. Owner Hospital & Health Care Used the software for: 2+ years ### "Must have!!!" June 30, 2016 4.0 I've been using atlas for 8years. Used it in sole practice and multi Doctor practice. No question his doesn't cost $$$ it saves it both in time and labor. The guys at atlas are always looking to improve and open to suggestion. Not perfect yet but working toward it. Support is immediate. Don't know what we'd do without Pros Easy to stay compliant. Ease of use. Ease of customizing to our needs. Cons Not really a con but there's a learning curve on how best to make the most out of it. This is just a function of time. Currently doesn't have the ability to track dual coverage. This is a fairly common thing that people have now. Makes this one thing quit a chore. Review Source Response from Atlas Chiropractic System June 30, 2016 Thanks for the review and input. We are working on coding for Dual Coverage. (Cases) Look to see it in a future release. sM shara M. CA Used the software for: 2+ years ### "Serves the best value compared to other Chiropractic Software. Excellent Functionality!" July 27, 2017 5.0 Enjoyable and user friendly Functionality 10/10 Great Customer Service and quick resolves Pros This software offers everything but the best part is the billing features. Makes ICBC and direct Insurance billing so easy -Not all Chiropractic Software offers this and its a must! Cons I cant make multiple bookings or so I can see. ..Example. Scheduling a patient every 2 weeks for the entire year on the same day and same time. I have to do 1 by 1? Review Source Response from Atlas Chiropractic System July 28, 2017 Shara thank you for your review! We do have the feature to book recurring appointments quickly and easily! The software can map appointments AND schedule special visits (Progress Exams, etc) based on your care schedule if needed. I'll have someone from our Support team reach out to help you! KC Kirk C. owner Health, Wellness and Fitness Used the software for: 2+ years ### "Top Notch System & Service" November 18, 2016 5.0 I have been an Atlas Chiropractic Systems customer for over 8 years. They constantly strive to exceed my expectations and surprise me with new features on every update. Looking forward to seeing how they can save me time & money for many years to come Pros Covers everything I need in one system to operate my business with the fewest number of employees Cons Looking for the ability of patients to schedule / reschedule themselves online. the Insurance process seems a bit non-user friendly. Would like the ability to file a single patient or even a single visit (or refile with a few clicks) Review Source Response from Atlas Chiropractic System November 18, 2016 Thanks for the great review Dr. Childers! We look forward to surprising you with many more fantastic updates and features! 2017 will be big! DS Dmitri S. DC Health, Wellness and Fitness Used the software for: 2+ years ### "I have been with Atlas for 9 years and I can't imagine running office without it." July 27, 2017 5.0 This software is amazing and I have no idea how I would run my clinic without it. Pros This is an amazing software that allows us to serve massive amount of people and have a minimum amount of effort. They have a maxim amount of applications that allows us to have a cooling system visual color system scheduling and clinical notes all the ones. Cons It takes a while to learn it because there are so many different features and possibilities. But support is amazing and we love the ability to call anytime and get support online or one-on-one it works really well for us Review Source Response from Atlas Chiropractic System August 2, 2017 Thank you for your review. We enjoy working with clinics like yourself and see the massive growth you have enjoyed. DJ Doctor J. Owner Used the software for: 2+ years ### "Has helped keep our office running efficiently and smoothly. " July 20, 2017 5.0 Pros Features and functionality for a fast paced office are great. Customer service is very good as well Cons Having to pay for customer service monthly even if you don't use it is a problem for us. Also, to get updates you must backpay for months if you haven't been on a service plan. Review Source Response from Atlas Chiropractic System July 21, 2017 Hi Dr. Steinke, Thank you for the review and positive input. In response to your updates fee concern, monthly update fees are not mandatory. You can opt out of support and updates. We also have options to subscribe to just updates, just support or both. The support and updates fee allows Atlas to develop features to ensure efficiency and success in your practice. If you have any concerns please contact us and we would be happy to discuss them. AR Anna R. Office Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "A Must in Every Chiropractic Centre" November 14, 2016 5.0 Atlas is very user friendly and has every feature that you may need. The fob sign-in for patients is a modern touch that the patients love. Making clinical notes has never been easier. The Doctors are able to do them as they adjust and it is paperless. You can customize your schedule, hours, holidays with just a click of the mouse. Patient history is saved and giving out statements even from years ago is very simple. You can control your inventory count, accounts receivables, various patients lists all from the same system. Their tech support is amazing as well. They go above and beyond to provide the best possible care. They seem to know every thing about computers, therefore, all you need to do is call them with your questions and they will take care of the rest. Pros Lots of user friendly features. Cons Patients are unable to book from home (online feature) Review Source Response from Atlas Chiropractic System November 16, 2016 Thanks for the review Anna! Keep your eyes out for our future updates as there will be some more great features coming! KG Khloe G. Hospital & Health Care Used the software for: 2+ years ### "Fish Creek Chiropractic Atlas Review " September 12, 2016 4.0 7.5 /10 The Atlas system works very well for our office needs. We do not have much use for the ChiroVmail or set-up for Insurance billing purposes. Pros \-Well organised, Easy to use -Basic functions are simple enough to learn -Support is usually available when we need it Cons \-Occasional glitches - Sometimes slow loading at times -Limited functions within the PITSTOP settings -Limited functions within the SAFETY NET settings Review Source Response from Atlas Chiropractic System September 13, 2016 Thanks for you review. We do have a feature to send mass emails with groups. I will have our support contact you to have them show you how to do this. I will forward the other advice to development to consider and code for future release. DBV Dr. Brock V. Chiropractor Health, Wellness and Fitness Used the software for: 2+ years ### "Atlas Chiro System is the first thing I installed when I opened my office." July 28, 2017 5.0 Speed when taking notes, high tech fee around the office. Pros The ability to use touch screen at my tables and run 11 computers in the office at once, all synced together is amazing. The support is great. If a storm zaps your system, you can allow and watch Altas support log into your computer and restore your system. Cons The only area that could be added is spell check like on a phone. It takes me 4 seconds to enter notes per patient and if it corrected my fast typing I could get my time down! I usually pre program my buttons, but sometimes I need to type out a quick sentence. Review Source DB Denise B. Chiropractic Assistant Health, Wellness and Fitness Used the software for: 2+ years ### "Very user friendly and easy to use " July 28, 2017 5.0 Fast and Efficient most times Pros Every mistake that is made can be easily fixed. Customer support is always able to answer any questions. E-mail reminders for patients appointments are a huge hit! Cons Some evenings the CA's have found the program to run a bit slow. We have also had some problems with the health plans counting the proper number of visits. Review Source Response from Atlas Chiropractic System July 31, 2017 Thank you for your review. It looks like we recently worked with the office about care plan counts - if that issue has not been resolved, please reach out to our support team for assistance. We can also help address any network slowdown you have. We are happy to help! NM Nadia M. Chiropractic Assistant Used the software for: 2+ years ### "Simple, clear, easy" July 27, 2017 3.0 We are able to run a successful practice with 3 chiropractors and one massage therapist. Pros The fact that you can have as many providers as possible and they can customize everything to the way they want it. Cons safety net does not work the way we would like it too as well as the pre authorized payments and online initial forms have caused trouble. Review Source Response from Atlas Chiropractic System July 31, 2017 Thank you for your review. Our support team is available to look at and resolve any issues you are having with the Safety Net and other areas of Atlas. Very soon we will be releasing a new post dated system directly integrated with Atlas and are now releasing our new online intake forms! AS Andrew S. Clinic Owner Health, Wellness and Fitness Used the software for: 2+ years ### "We have been using Atlas for over seven years. It is simple to use, reliable and patients love it." July 27, 2017 5.0 Accurate clinic data tracking Ease of patient note taking Better clinic efficiency Pros Customizing of clinic soap notes and ease of note taking. We can have very detailed notes of our patient interactions with the touch of a few buttons. I love having the x-rays, and other examination findings right there on the screen. Can't imagine practice without it. Cons Patients seem to be intimidated by the computer. It's kinda funny to watch them sign in because some are sure they will break something. They are always relieved when they have successfully signed in. Review Source Similar Products Featured